WOOX R4057 User manual

Version: 1.1 20190404
R4057
User manual P1
Handbuch P21
Manuel utilisateur P40
Manuale utente P60
Manual de usuario P78

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General information
Thank you for purchasing the Woox Smart
Camera.
For the proper installation and use of this
product, please read these instructions
carefully.
What's in the box
Smart camera x 1 Power adapter x 1 USB cable x 1
A x 2 B x 2
Bracket x 1 Screws (2 kinds) User manual x 1
Rubber Pin Battery case

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Overview
Install
Lens
Power & Status
Light
Speaker
Battery
compartment
Reset
SD card slot
Micro USB
PIR
Microphone
1. Fix the bracket to the wall. 2. Install rubber.
*NOTE: remove the rubber
before resetting

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LED indicator light
LED light Device status
Blinks in red Ready to setup or
connecting to WiFi
Lights up in solid blue Camera is on
Lights up in solid red Network is abnormal
4. Adjust the camera's proper angle.
3. Slide the camera slowly into the
bracket in the direction of the arrow.

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System requirements
• Smartphone/Tablet with at least iOS 8.0 or
Android 5.0
• WLAN-enabled router (2.4 GHz)
• Woox home app
Setting up the Smart Camera via
the Woox home app
1. Connect your smartphone to the same
WiFi network that you intend to connect the
camera to.
2. Install the Woox home app by searching
"Woox home" in the Google Play Store (for
Android devices) or the App Store (for iPhone).

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3. Creating a profile
- Open the Woox home app.
- Tap Register.
- Tap Agree to accept the privacy policy.
- Choose your region by selecting the
Country Code.
- Enter your email address or phone number
and Tap Continue.
- Enter the confirmation code sent to
the email address or phone number you
provided, and assign a password.
- Tap Add Home.
- Enter your Home Name to assign a name to

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your location.
- Select your Family Location to define the
location of your devices.
- Choose a room (e.g. Bedroom) in which you
want to use the device.
- Tap Done to complete creating the profile.
4. Setting up the Camera
- Tap Add Device or Tap the +symbol in the
top right corner of the app.
- Tap on the Camera option.
- Ensure the LED indicator is flashing in red.

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If the LED on the Smart Camera isn't flashing
in red, press and hold the reset button for a few
seconds until the LED starts to flash.
There are two methods of WiFi
connection: QR mode net-pairing and Wi-Fi
Direct mode. The default setting of this
product is QR mode net-pairing mode.
To switch between QR mode net-pairing and
Wi-Fi Direct mode, click the other modes at
the top right corner on Add device page.

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QR mode net-pairing mode (default
method)
- Tap next step to confirm if the indicator
flashes rapidly in red.
Only 2.4GHz WiFi is supported.
- Enter the WiFi password and confirm.
- Scan QR code with the camera. Hold the
camera 15 to 20 cm in front of the mobile
phone to make sure QR code can be
scanned successfully.

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- Click " Heard the beep" when you hear the
sound.
- The app will now search for the Smart
Camera and register it to your account.
Configuration will be completed in 30s.
-Assign a name to the Smart Camera and
Tap Save to confirm.
- Allocate the Smart Camera to a room
(optional).
- Tap Done to complete connecting the
Smart Camera.
Congratulations you have now setup the
Smart Camera for use with the app.
Wi-Fi Direct mode (alternitive method)
- Select WiFi-Direct in Other modes menu at
the top right corner of Add device page.
- Tap next step to confirm if the indicator
flashes rapidly in red.

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Only 2.4GHz wifi is supported.
- Enter the WiFi password and confirm.
- The app will now search for the Smart
Camera and register it to your account.
-Assign a name to the Smart Camera and
Tap Save to confirm.
- Allocate the Smart Camera to a room
(optional).
- Tap Done to complete connecting the
Smart Camera.
Congratulations you have now setup the
Smart Camera for use with the app.
If the installation is not successful,
restart the app and try again.

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Connect Smart Camera to
Amazon Alexa
- Start the Alexa app.
- Click button in the top-left corner.
- Click Skills & Games.
- Search for the Woox home skill.
- Tap on the Woox home skill.

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- Tap Enable.
- Enter your Woox home app account and
password, then tap Link Now.
- Tap Authorise.

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- Now your Woox home account is linked to
Amazon alexa.
- Tap DISCOVER DEVICES to link Smart
Camera to Alexa.
- Now your Woox home account is linked to
Alexa. All the smart devices in your Woox
home account will now also be in the Alexa
app.

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Connect Smart Camera to
Google Assistant
- Start the Google Home app .
- Tap button.
- Tap Settings.
- Tap Assistant and Home control.
- Tap button in the bottom-right.
- Search Woox home action and tap it.

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- Enter your Woox home app account and
password, then tap Link Now.
- Tap Authorise.
- Now your Woox home account is linked to

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Google Assistant. All the smart devices in
your Woox home account will now also be
in the Google Home app.
Troubleshooting
1. Setting Up
• Please make sure the Smart Camera is in
configuration mode. The LED indicator
should be blinking in red.
• Checking whether WiFi password is
correct.
• If your router is a dual band router,
meaning it supports both 5.0Ghz and
2.4Ghz networks, be sure the SSID
(network name) is different for each.
You will need your mobile device to be
connected to the 2.4Ghz during setup,
the system only supports 2.4Ghz, not
5.0Ghz.
• Enable router's broadcasting function.

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• Configure the router WiFi authorization
method as WPA2-PSK and encryption
type as AES, or set both as auto.
• Router wireless mode can not be set to
802.11n only.
• Restart the smart Camera and set up it
again.
2. Smart Camera is offline.
• Please remove the Camera and set it up
again.
3. Alexa can not find the Smart Camera.
• Please try to disable Woox home skill and
enable it again.
4. SD card can not be identified.
• It is recommended to plug in the SD card
with the device powered down. Confirm
the SD card is formatted as FAT32.
• Maximum supported size is 128GB.
5. Why is the camera still in the app after
resetting.

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• The reset device only resets the network
configuration of the camera, but does not
change the configuration in the App. The
connected camera can only be deleted
from within the App.
6. The device cannot be previewed
properly?
• Check the wifi connection, place the
camera close to the router. If this fails it is
recommended to remove the device and
add it again.
7. Why I can't get the notifications with my
cell phone App?
• Please confirm that the App has been
running on the phone, and the relevant
reminder function, message notification
and authority confirmation permission
in the mobile phone system have been
opened.
Tech support: suppor[email protected]

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Restore factory settings
- Select the Smart Camera in the device list.
- Tap the button to open the settings
menu for the Smart Camera.
- Tap Remove device and tap Confirm in the
pop-up.
- When the device has been removed, the
status LED will flash. The Smart Camera
has now been reset and is ready to be
connected to a network again.
Please don't use reset button to reset
the camera if it is already set up with Woox
home app. For security reasons, the connected
camera can only be removed from within the
Woox home app.