XAC 170R User manual

1
XAC 170R USER MANUAL
RESOURCES
CONFIDENTIAL

XAC 170R User Manual Resources
Table of Contents
1Purpose and audience of this document ........................................................ 5
2References ..................................................................................................... 5
3Specifications................................................................................................. 6
4Package Content ............................................................................................ 8
5Device Overview ............................................................................................ 9
6Power On/Off the Device ............................................................................. 10
7Using the Magnetic Card Reader .................................................................. 11
8Using the IC Card Reader.............................................................................. 11
9Using the Key Pad ........................................................................................ 12
10 Using the Contactless Card Reader ............................................................... 12
11 Changing the Battery ................................................................................... 13
12 Insert SAM & SIM card ................................................................................. 14
13 Loading Paper .............................................................................................. 14
14 Installing the Strap ....................................................................................... 15
15 Operating the Terminal ................................................................................ 16
15.1 Launcher Screen .............................................................................................................. 16
15.2 Status Bar ........................................................................................................................ 17
15.3 Notifications .................................................................................................................... 18
15.4 Navigation Bar ................................................................................................................. 20
15.5 Logging in ........................................................................................................................ 20
15.5.1 Login Modes ...................................................................................................... 20
15.5.2 Authorization Screen ......................................................................................... 21
15.6 Settings ............................................................................................................................ 24
15.7 Sleep ................................................................................................................................ 25

XAC 170R User Manual Resources
15.8 Loss of WiFi ..................................................................................................................... 26
15.9 Configuring Device Page ................................................................................................. 28
16 Payments..................................................................................................... 30
16.1 Introduction .................................................................................................................... 30
16.2 Common Scenarios ......................................................................................................... 30
16.2.1 Simple Sale with Payment Card......................................................................... 30
16.2.2 Sale with a tip .................................................................................................... 37
16.2.3 Sale with Manual Card Entry ............................................................................. 39
16.2.4 Pre-authorization Only ...................................................................................... 40
16.2.5 Status Check ...................................................................................................... 40
16.3 Common Transaction Exceptions.................................................................................... 41
16.3.1 Cancelled Transaction ....................................................................................... 41
16.3.2 Card Removed ................................................................................................... 42
16.3.3 Timeout ............................................................................................................. 43
16.3.4 Card Read Error ................................................................................................. 44
16.3.5 Communication Error ........................................................................................ 45

XAC 170R User Manual Resources
1Purpose and audience of this document
This document is a resource of information about the XAC 107R Smart POS device.
The present version of this document describes the hardware and the Launcher software.
2References
Document
Publisher
xCL_AT-170R Datasheet
XAC Automation Corporation
xCL_AT_170 Series: Installation Guide
XAC Automation Corporation

XAC 170R User Manual Resources
3Specifications
CPU
ARM Cortex-A7 microprocessor cores
(quad-core) up to 1.1GHz
Operating system
Android 8.x
Memory
1GB DDR3 SDRAM
8GB eMMC Memory
Display
1280x800 full color TFT IPS
Capacitive touch screen display
Audio
Audio Jack and Microphone
Pin pad
Touch PINPAD
Magnetic Stripe Reader
ISO 7811 compliant 3-track MSR
Smart Card Reader
ISO7816-1/2/3 compliant Asynchronous Card protocol
T=0, T=1, and SLE4442 Memory Card
Up to 2 SAM, Support 3V SAM card
Contactless Reader
ISO14443 type A/B, ISO18092 (NFC)
MiFare, Felica
Global Contactless L2

XAC 170R User Manual Resources
Visa PayWave - Mastercard PayPass
Discover DPAS - AMEX ExpressPay
ChinaUnionPay QuickPass
Local Contactless L2
Japan Jspeedy - Canada Interac Flash
Germany GBIC - France Carte Bleue
Russia MIR
Security
Algorithm: 3DES, AES, RSA
Key Management: MK/SK, DUKPT
TLS 1.2 support
Secure Code Update Architecture
Certification
PCI PTS 5.x with SRED
GBIC, and CC compliant
EMV Contact L1 & L2
EMV Contactless L1
Mastercard TQM (IFM/PCD)
PayPass, PayWave, DPAS, ExpressPay, Quickpass,
JSpeedy, MIR, CB, GBIC
Thermal Printer
48 mm printing width with tear bar
Communication
WI-FI 802.11 a/b/g/n (2.4GHz & 5GHz)
Bluetooth 4.2 dual mode
4G wireless, dual SIM or 1*SIM+1*eSIM
Extension Ports
USB Type C Connector x 1
Barcode Reader (optional)
Support 1D/2D barcode scanning
GPS (optional)
GPS Tracking
Power
5V/2A Switching Power Adapter
Li-Ion Battery (5200mAh) with smart battery charger
(state of health)
Dimensions
-231.1 (L) x 113.8 (W) x 71.8(H) mm
Environmental
Operating Temperature: 0℃ to 50℃
Battery Charging Operating Temp.: 0℃ to 45℃
Storage Temperature: - 20℃ to 60℃
Operating Humidity: 5% to 85% (non-condensing)

XAC 170R User Manual Resources
Accessory
5V/2A DC power adapter
USB cable (type C to type A)
Rechargeable battery
Paper roll
Quick user guide/safety instruction
Cradle (XC-70)
- Charger Stand
- Charger Stand + Ethernet + USB host x 2+ RS232 x 2
- Charger Stand + Ethernet + USB host x 1 + RS232 x 2+
Modem
4Package Content

XAC 170R User Manual Resources
5Device Overview
AT-170 Key Buttons & Interface Ports (Figure 1)
Figure 1
Front:
1
 Toch Displa
2
Printer Paper Cover & Contactless Card Tapping Area
3
Camera for barcode scanning (Optional)
4
Smart Card Reader (SCR) slot
5
Audio Jack
Rear:
6
Battery Compartment
7
Charging Contact
Right:
8
Magnetic Strip Reader (MSR) slot
9
Power Button (Press > 3 seconds to power on/off)
10
USB OTG port (type C)
FRONT
REAR
Right
Side

XAC 170R User Manual Resources
AT-170 Power spec:
Input: 5V DC, 2A
Power Adapter spec:
Input: 100 ~240 Vac
Output: 5V DC, 2A
Caution: Use only the AC adapter approved and provided by XAC Automation Corporation
for use with this device. Use of any other AC adapter may cause a risk of fire or explosion.
Operating Temperature:
 0oC to 40oC
6Power On/Off the Device
Power ON. Press and hold the Power key for 3 seconds until the screen is activated. (Figure 2)
Power OFF. Press and hold the Power key for 3 seconds to shut down the device.
Figure 2
NOTE: When device is in idle or suspend mode, one short press power of the button will wake up
the device.

XAC 170R User Manual Resources
7Using the Magnetic Card Reader
Swipe the card through the slot with magnetic stripe at the back side of the card:
8Using the IC Card Reader
Insert an IC card into the slot with the chip side facing upward:

XAC 170R User Manual Resources
9Using the Key Pad
After inserting the chip card, press the numeric keys of virtual keypad shown on the display to
enter the password. Press Cancel (X) key to terminate any current function and press the Enter (O)
key to confirm a value or an option.
10Using the Contactless Card Reader
Tap the contactless card on top of the contactless logo which is shown on the paper cover. The
four green LED indicates the contactless card reading status:

XAC 170R User Manual Resources
11Changing the Battery
STEP 1. Remove the 2 screws and open the battery cover as Figure 7.
STEP 2. Lift the battery and pull up the battery connector from device as Figure 8
STEP 3. Insert the connector of new battery into the device as Figure 8
Note: Please ensure the orientation of connector of battery cable matches the connector on the
device.
STEP 4. Place the new battery into the compartment
STEP 5. Place the battery cover to close the compartment as Figure 7.
STEP 6. Fasten the 2 screws.
Figure 7 Figure 8
Bottom Cover Removal Warning
When removing the bottom cover and screws for the purposes of changing battery, remember to
put back the cover and screws before power on the POS.
CAUTION:
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
Warning for internal battery pack
To reduce risk of fire or burns:
1. Do not attempt to open, disassemble, or service the battery pack.
2. Do not crush, puncture, short external contacts, or dispose of in fire or water.
3. Do not heat above 60 oC

XAC 170R User Manual Resources
12Insert SAM & SIM card
After removing the battery cover, two SAM and two SIM card slot are top of the battery (Figure 9).
Please insert the card correctly as the icon shown on the cover:
Figure 9
13Loading Paper
STEP 1. Genl pop he priner coers lach hen pull the cover upward to open the paper
roll cover
STEP 2. Load a roll of thermal paper into the printer. Please ensure the printing-side of the
paper will feed out facing the operator.
STEP 3. Close the cover by pressing on the center of the printer cover. Use the serrated bar
to tear off any excess paper.

XAC 170R User Manual Resources
14Installing the Strap
Align two ends of strap pin to the notches on AT-170 rear cover:
Press downward the strap pin into the notches, than pull another pin of the strap to install
another side as Figure 11-2.
Note: After pressing the pin, make sure it is fixed into the notch of AT-170:
Finished look of the strap assembly:

XAC 170R User Manual Resources
15Operating the Terminal
15.1 Launcher Screen
The layout of the launcher screen will be customised. It can have a number of styles, and show
any number of apps. The following is an illustrative example, which is unlikely to be exactly like
the exact Launcher you see on your own device:

XAC 170R User Manual Resources
15.2 Status Bar
The device shows a status bar at the top of the screen. It is the same in appearance and
functionality as the standard Android system bar. It conveys the following types of information:
Communications type eg. WiFi, 4G
Communications strength
Notifications
Time
Background activity indicator
Battery charge remaining
Battery/power usage indicator
Example:
The icons on the status bar are predominantly the standard Android operating system ones, e.g.
the same ones that would be seen on an Android phone. However, they include icons that alert
you to notifications that have been received from partocular apps, including some apps that are
provided pre-loaded on the device, such as these three in the example above:
From left to right, the three notification icons relate to:
Payment Processing Service, which is the app (also called App Flow) that co-ordinates the flow
of processing between different apps to complwwete a transaction.
Xlator, which is is an app that supports the payment processing service
MDM Agent, Mobile Device Management), which is an app that communicates with a central
server. It monitors the deices healh and ensres ha is apps and ssem seings are p o
date.

XAC 170R User Manual Resources
15.3 Notifications
If you swipe down from the status bar, you will see a panel of notifications. The actual
notifications vary and are explained later in this section. A typical set of notifications would
resemble the set below:
MDM Agent (Mobile Device Management) is an app that communicates with a central server.
I moniors he deices healh and ensres ha is apps and ssem seings are p o dae
Most of the time, two MDM Agent notifications are displayed, as shown in the above example:
An indication of the kind of user that is currently logged in: one of Operator, Manager and
Technician. See the sub-section on logging in for more information about what happens if
you click to log out.
An indication that the MDM Agent is connected. Clicking on this opens the Configuring
Device Page (see Configuring Device page sub-section).

XAC 170R User Manual Resources
Other notifications that the MDM Agent could display include:
If the agent loses its connection with the server (most likely due to a loss of Wi-Fi signal), the
Agen conneced noificaion is replaced by the one below and you should check the WiFi
(see the section on Settings):
If the MDM Agent has removed an app (acting on an update received from the remote
server), a notification is posted, e.g.:
Payment Processing Service is the app (called App Flow) that co-ordinates the flow of
processing between different apps to complwwete a transaction. In its normal state, it
indicaes ha i is Waiing for iniiaion reqess, as shown above.
Another notification that is sometimes displayed from the Payment Processing Sservice is this
one:
The notification above is displayed when the user minimises the payment app (i.e. opens the
home screen) during a transaction. It offers the user the ab ility to resume the tranaction that
was interrupted.
Xlator is an app that supports the payment processing service and its normal state message is
Waiing for iniiaion reqess, as shown above.

XAC 170R User Manual Resources
15.4 Navigation Bar
The navigation bar at the bottom of the screen is a standard Android one, offering a Back and a
Home option:
15.5 Logging in
15.5.1 Login Modes
The device will have been configured by the system administrator to operate in one of two modes:
Login not required. The user can use the deice at the least privileged level (Operator) without
entering a password. Only higher levels (Manager or Technican) requier a password to be
entered.
Login required. The user needs to know at least an Operator password.

XAC 170R User Manual Resources
15.5.2 Authorization Screen
The authorization screen, as well as accepting a password, presents information that is useful,
especialy if seeking technical assistance:
A he op he name of he deice is shon BR-OBR in his eample The name canno be
changed from the device, and can only be set centrally, using the partner device procurerment
portal. Once set, it can also be edited from the portal.
The dae and ime are he deices seings and someimes his informaion is relean o a
echnical sppor call The par of he ime ha begins UTC refers to an offset from Greenwich
Mean Time (so is indicating a time zone).
On he hird line don he ersion  DEV in his eample is he ersion of the MDM
Agent. The long sequence of leers and nmbers saring cd in his eample is called the
Device Id. On a technical support call, you may be asked to read this Id out, as it allows the device
to be identified on the central Admin Portal. If the device is connected to a Wi-Fi, you will see the
name of the Wi-Fi network.
The battery charge level is also displayed.
In the Login Not Required mode, when the login screen is displayed, it is sufficient to press Cancel
to be able to use the device as an Operator: