Xi Computer Corporation MTower User manual

Simple Technology Net 100 Communicator User’s Guide Page i
@Xi®Computer Corporation
User’s Guide
January 2003

Page ii Simple Technology Net 100 Communicator User’s Guide
The products described in this User’s Guide are licensed products of @Xi Computer
Corporation. This User’s Guide contains proprietary information protected by copyright, and this
User’s Guide and all accompanying hardware, software, and documentation are copyrighted.
@Xi Computer Corporation does not warrant that the hardware will work properly in all
environments and applications, and makes no warranty and representation, either implied or
expressed, with respect to the quality, performance, merchantability, or fitness for a particular
purpose.
Information in this User’s Guide is subject to change without notice and does not represent a
commitment on the part of @Xi Computer Corporation. @Xi Computer Corporation assumes no
responsibility for any inaccuracies that may be contained in this User’s Guide.
@Xi Computer Corporation makes no commitment to update or keep current the information in
this User’s Guide, and reserves the right to make changes to this User’s Guide and/or product
without notice.
No part of this User’s Guide may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or information storage and retrieval
systems, for any purpose other than the purchaser's personal use, without the express written
permission of @Xi Computer Corporation.
Xi®, Xi MTower™, Xi NTower™, and NetRAIDer™ are trademarks and/or registered trademarks
of @Xi Computer Corporation. Intel®and Pentium®are registered trademarks of Intel. AMD™ is
a trademark of Advanced Micro Devices, Inc. Microsoft®, Windows®, and Windows NT®are
registered trademarks of Microsoft Corporation. zip®and jaz®are registered trademarks of
Iomega Corporation. All other trademarks or registered trademarks listed belong to their
respective owners.
© Copyright January 2000 - 2003
@Xi Computer Corporation
980 Calle Negocio
San Clemente, California 92673
www.xicomputer.com

Xi® MTower™ - NTower™ - NetRAIDer™
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Chapter 1, Welcome
Contents of the User’s Guide .............................................................................................. 1
Navigating Through the User’s Guide ................................................................................ 2
Documentation Conventions in the User’s Guide............................................................... 3
Chapter 2, Getting Started
Unpacking the Boxes .......................................................................................................... 5
Reviewing the Contents of the Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Checking the Condition of the Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Unpacking the Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Selecting the Proper Environment....................................................................................... 8
Location Considerations for the System Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Workspace Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Power Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Checking Out Your Computer Connections ..................................................................... 10
Connecting the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connecting the Keyboard and Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting Devices to a Sound Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connecting a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connecting to a Network Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting a Printer or Other Parallel Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Checking Out Your Computer .......................................................................................... 16
POWER and RESET Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Table of Contents
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Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Turning Your Computer On and Off.................................................................................18
Powering-on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Shutting Down Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 3, Maintaining Your Computer
Protecting Your Computer from Electrical Anomalies .....................................................21
Protecting Your Computer During Electrical Storms........................................................23
Taking Precautions Against Computer Viruses.................................................................23
Backing Up Your Data ......................................................................................................24
Using ScanDisk .................................................................................................................24
Using the Disk Defragmenter Utility.................................................................................26
Cleaning Your Computer System......................................................................................27
Cleaning the System Unit Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cleaning the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Transporting Your Computer ............................................................................................30
Chapter 4, Getting Online
Overview of the Internet....................................................................................................32
Internet History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Accessing the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
How Popular is the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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What Information is on the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Internet Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Browsing the World Wide Web............................................................................. 34
Electronic Mail....................................................................................................... 35
Electronic Newsgroups .......................................................................................... 35
Information Searches ............................................................................................. 36
Gopher.................................................................................................................... 36
FTP......................................................................................................................... 36
Telnet ..................................................................................................................... 36
Internet Access .................................................................................................................. 37
Selecting an Internet Service Provider .............................................................................. 37
Local or Toll-Free Access Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Pricing and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Service Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Endorsements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Free Trial Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Refund of Prepayments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting up an Account with an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Changing ISPs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Chapter 5, Upgrading Your Computer
Precautions to Follow Before Upgrading.......................................................................... 42
Avoiding Electronic Injuries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Antistatic Grounding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

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Removing Loose Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Accessing the Interior of Your Computer .........................................................................43
AMD Computers (white and blue case) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Intel Computers (beige and green case) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
NTower™ (beige case) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
MTower™ (all-beige case) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
NetRAIDer™ Case (all-beige case) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Looking at the Inside of Your Computer...........................................................................46
Installing and Removing RAM..........................................................................................48
Installing a Hard Drive ......................................................................................................49
Replacing the Microprocessor ...........................................................................................50
Installing Expansion Cards................................................................................................51
Installing a PnP Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Installing a Legacy Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 6, Troubleshooting
Computer Fails to Start the First Time ..............................................................................56
Computer Fails to Restart in Normal Mode ......................................................................58
Monitor Fails to Work .......................................................................................................58
Monitor Flickers ................................................................................................................59
Keyboard Fails to Work ....................................................................................................59
Mouse Fails to Work .........................................................................................................60
CD-ROM or DVD-ROM Fails to Work............................................................................60
Cannot Play DVD Movies under Microsoft Windows 98.................................................61

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Audio CDs Do Not Work.................................................................................................. 61
Disk, CD-ROM, or DVD-ROM Does Not Eject .............................................................. 62
The Sound Card Does Not Work ...................................................................................... 62
Modem Does Not Work .................................................................................................... 63
Chapter 7, Computing Comfort and Safety
Examining Your Work Environment ................................................................................ 66
Seating Arrangement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Work Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Pointing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Safety Guidelines .............................................................................................................. 71
Handling Your Computer Equipment ............................................................................... 72
Power Supply ....................................................................................................................72
Chapter 8, Frequently Asked Questions
Preinstalled Software......................................................................................................... 74
Monitor has Pink or Green Tint ........................................................................................ 74
Hard Disk Drive Smaller Than What was Ordered........................................................... 74
56 Kbps Modem Speeds.................................................................................................... 75
Disabling Call Waiting for Data Calls .............................................................................. 75
Playing Games...................................................................................................................76

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Fending off Computer Viruses from the Internet ..............................................................76
Checking Available Memory.............................................................................................77
Checking Available Disk Space ........................................................................................77
Connecting Two Parallel Devices .....................................................................................78
CMOS Messages ...............................................................................................................78
Connecting PCs .................................................................................................................79
What is a Cookie?..............................................................................................................79
Switching to and from Daylight Savings Time .................................................................79
Chapter 9, Contact Information
Sales Department...............................................................................................................81
Technical Support..............................................................................................................81
24-hour Fax Number .........................................................................................................82
24-hour e-mail ...................................................................................................................82
24-hour Web Site...............................................................................................................82
Technical Support Issues ...................................................................................................83
@Xi Technical Support Information .................................................................................83
Chapter 10, Warranty & FCC Information
Chapter 11, Glossary
Chapter 12, Index

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Page 1
Chapter 1
1Welcome
Congratulations on purchasing the finest, most reliable personal computer
available. Your new computer from @Xi Computer Corporation contains the
latest state-of-the-art components that will provide you with many years of
computing satisfaction. Whether you intend to use your new personal computer
for corporate, consumer, or entertainment purposes, you will find your new
computer from @Xi Computer Corporation more than up to the task.
To ensure you get the most out of your new personal computer, we assembled it
with meticulous attention to detail. Instead of mass-producing computers like the
big-name vendors, we custom configure and inspect every system before it is
shipped to make sure that it is equipped as ordered and operating at optimum
performance. This attention to detail guarantees your complete satisfaction.
Like your new computer, this User’s Guide has been designed with you in mind.
The information in the guide is organized so you can get your new computer up
and running in the shortest possible time. The User’s Guide is written in easy-to-
understand language. However, if you come across a term you do not understand,
check the Glossary at the end of the User’s Guide for a user-friendly definition.
Contents of the User’s Guide
This @Xi Computer Corporation User’s Guide contains all the information you
need to install, use, and troubleshoot your new computer. The following list
summarizes the chapters and appendixes that comprise the rest of the manual:
•Chapter 2, “Getting Started” — describes how to unpack your new computer.
•Chapter 3, “Maintaining Your Computer” — provides tips for prolonging the
life of your computer.
•Chapter 4, “Getting Online” — provides an overview of the Internet and World
Wide Web. This chapter also provides helpful suggestions for locating an
Internet Service Provider (ISP).

Chapter 1, Welcome
Page 2
•Chapter 5, “Upgrading Your Computer” — provides instructions for upgrading
your computer.
•Chapter 6, “Troubleshooting” — provides tips for identifying and resolving
hardware problems.
•Chapter 7, “Computing Comfort and Safety” — provides information and tips
for avoiding and reducing physical strains associated with computer usage.
•Appendix A, “Frequently Asked Questions” — contains answers to frequently
asked questions.
•Appendix B, “Contact Information” — lists the various ways to contact us.
•Appendix C, “Warranty & FCC Information” — contains warranty and FCC
information for your @Xi computer.
•Appendix D, “Glossary” — defines the technical terms in this User’s Guide.
For your convenience, an Index appears at the end of the User’s Guide.
Navigating Through the User’s Guide
To assist you in navigating through this manual, we have added blue-colored hot
links for the Table of Contents, Index, and cross-references. When you read this
User’s Guide on line, you can click a hot link to move directly to that location in
this User’s Guide. For example, when you click one of the blue-colored chapter or
appendix titles in the list above, you automatically move to the first page in that
portion of the User’s Guide.
Each URL in the User’s Guide is also a link. When you are reading the manual on
line and your computer is connected to the Internet, clicking a URL in the text
transports you to the appropriate Internet site automatically.

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Documentation Conventions in the User’s Guide
This User’s Guide uses the following documentation conventions:
NOTE
Notes call your attention to important information.
Tip
Tips provide helpful information or shortcuts for simplifying a task.
Caution
A caution note warns you about actions that might be harmful to you or your new
computer.
WARNING
When you see a warning indicator in the margin, pay special attention to the
information in conveys.
Blue Text
Text that appears in blue indicates a link to another part of the User’s Guide or to a
site on the Internet. When you are reading the manual on line, clicking blue text
takes you directly to the part of the manual mentioned in the link.

Chapter 1, Welcome
Page 4

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Chapter 2
2Getting Started
This chapter helps you to get started using your @Xi Computer Corporation
computer. It take you from opening the equipment boxes to turning on the
computer.
The sections are:
•“Unpacking the Boxes” on page 5.
•“Selecting the Proper Environment” on page 8.
•“Checking Out Your Computer Connections” on page 10.
•“Checking Out Your Computer” on page 16.
•“Turning Your Computer On and Off” on page 18.
Unpacking the Boxes
The first thing you need to do when you get your new @Xi Computer is unpack
the boxes. It is important to check the contents and condition of the boxes to make
sure that you have all your equipment and that it is in good condition.
This section covers the following topics:
•“Reviewing the Contents of the Boxes” on page 6.
•“Checking the Condition of the Boxes” on page 6.
•“Unpacking the Boxes” on page 7.

Chapter 2, Getting Started
Page 6
Reviewing the Contents of the Boxes
The number of boxes you receive depends on the system configuration you
ordered. In most instances you will receive at least two boxes. If you ordered
additional software and/or speakers with your system, you will have the following
boxes to unpack:
• @Xi Computer Corporation system box
All customers receive a @Xi Computer Corporation system box that contains a
system unit, keyboard, mouse, and power cord.
In addition, this box contains diskettes and CD–ROMs of the software and
drivers that are installed on the system unit. @Xi Computer Corporation
provides you with these items in case you need to re–install any software and/
or driver files at a later date.
The warranty information and documentation from the vendors whose
software and hardware components are installed in your computer also come in
the system box.
• Monitor box
If you ordered a monitor with your @Xi computer, this item comes in a
separate box.
• Additional boxes
You might also receive other boxes containing additional software and/or
speakers if you ordered these items with your complete @Xi computer.
Checking the Condition of the Boxes
After you receive the box(es) containing your new computer and any accessories,
inspect each one for any sign of damage. Check for any signs of damage, such as
holes, bent or wrinkled corners, or other indications of improper handling.
If you notice any signs of damage, open the boxes using the procedure described
below and check the contents for damage. Pay particular attention to the hardware
near the area where the packaging is damaged.

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Unpacking the Boxes
Before you unpack your new computer and accessories, review the packing lists
which are located on the outside of each box. As you unpack a box, make sure it
contains all of the items on the list. If any item is missing or damaged, please
contact @Xi Computer Corporation immediately. See “Contact Information” on
page 81 for information on how to contact @Xi Computer Corporation.
At the top of the system box is an accessory box that contains the keyboard,
mouse, power cord, as well as the software and driver diskettes and
CD–ROMs. Compare the contents of the accessory box against the packing list on
the outside of the system box.
Underneath the accessory box is the system unit. The system unit is wrapped in
cellophane and has foam cushioning at the corners to protect it during shipping.
Follow these steps to unpack the computer system unit:
1. Make sure the open computer box situated flat on the floor.
2. Place one foot on each side of the system unit box to hold it steady.
3. Lift up the system unit slowly and evenly until it is completely removed from
the box.
4. Set the system unit on a flat surface in the location where you intend to use it.
See the section “Selecting the Proper Environment” on page 8 for tips on selecting
the location.
If you ordered a monitor, open its box, carefully remove the monitor, and set it
aside for now. This box also contains the power cables, the driver diskette for the
monitor, and a removable base if the type of monitor you ordered comes with one.
If you received additional boxes with your new computer (such as those for
speakers or software packages), open these boxes and set the contents aside for
now.
Be sure to keep all boxes and packing materials in case you need to move or ship
any the computer system elements in the future.

Chapter 2, Getting Started
Page 8
Selecting the Proper Environment
The first step in setting up your new computer is to find a suitable location for the
system unit and the monitor. You probably have an idea where you want to set up
your new computer. When selecting a location, you need to consider both of the
following:
• Physical location for the system unit
• Workspace considerations
• Proximity to a power outlet
Location Considerations for the System Unit
The location you choose for the system unit should:
• Offer a clean, flat surface near a grounded AC outlet, surge protector, or
uninterrupted power supply.
• Be free of clutter, dust, dirt, smoke, and small items such as paper clips and
staples, which can jam a diskette or CD–ROM/DVD-ROM drive.
• Be a safe distance from any possible water damage, such as from potted plants.
The system unit should not be exposed to static electricity, extreme temperatures,
or magnetic fields, such as those generated by stereo systems, microwave ovens,
air conditioners, fans, and radios. The area should not be subject to vibrations or
mechanical shocks that could damage the unit.
When choosing the location, be aware of the following space considerations:
• Do not set the unit close to a wall or other obstacle that might cause the system
unit’s internal fan and panels to be obstructed. Air must move freely through
the system unit’s chassis for your computer’s cooling system to work properly.
The panels should be easy to access so that they can be removed for
maintenance.
• The front of the system unit has a tray that moves forward for loading
CD–ROMs or DVD-ROMs. Make sure there is sufficient room in front of the
system unit to allow the CD-ROM/DVD-ROM tray to move back and forth.
• From time to time you will need access to the back of the system unit to attach
and remove cables. Make sure the back is reachable either directly or by
moving the unit a slight bit.

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• If you upgrade your computer, you may need to access the inside of the
computer. This may require you to remove the left and/or right side panels.
Therefore, make sure there is sufficient room adjacent to your computer should
you need to remove these side panels.
Workspace Considerations
Be sure that the workplace where you intend to set up your computer:
• Provides sufficient desk space for your monitor, keyboard, and mouse.
• Reflects the way you use work materials and equipment. For example, make
sure the things that you use most regularly, such as the mouse, keyboard, or
telephone, are within easy reach.
The location should have sufficient lighting. However, make sure that the light
does not reflect on the monitor screen so that it makes viewing difficult.
The area should be comfortable and easily accessible to you and other individuals
who will be using the computer.
Power Outlet
Locate the system unit and the monitor near a grounded 3-pronged AC power
outlet.
Make sure the outlet is not controlled by a wall switch. The AC power outlet
should be dedicated to the computer unit, monitor, and any other peripheral units
attached to the system. The computer should not share the outlet with any other
appliances.
Tip Consider connecting your computer to a surge protector or uninterruptible power
supply to protect the unit against electrical surges or power outages.

Chapter 2, Getting Started
Page 10
Checking Out Your Computer Connections
Depending on your computer, the back panel may resemble the one shown in
Figure 2-1 on page 11 or Figure 2-2 on page 12. Refer to the appropriate figure to
connect peripherals to your computer. The sections that follow the figures explain
how to connect peripheral devices to your computer.
NOTE On computers that contain an Intel microprocessor, the back panel connectors are
color coded as follows:
• The keyboard port is purple
• The mouse port is green
• The USB ports are black.
• The parallel port is burgundy.
• The two serial (COM) ports are turquoise.
• The game port is gold.
• On the soundcard, the line out connector is lime, the line in connector is light
blue, and the microphone is pink.

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Page 11
Figure 2-1. Back of AT Computer Systems
Keyboard
Mouse
Printer
Monitor
Line
Phone
Speakers
Joystick
Power

Chapter 2, Getting Started
Page 12
Figure 2-2. Back of ATX Computer Systems
Connecting the Monitor
The following procedure describes how to connect the monitor to your computer.
When performing these steps, refer to Figure 2-1 on page 11 or Figure 2-2, above.
1. Verify that the monitor power switch is turned off.
2. Connect the monitor cable to the monitor. If you need assistance, consult the
monitor manual supplied with your computer. (Skip this step is the monitor
cable is already attached to the monitor.)
3. Locate the monitor connect on the system unit and attach the other end of the
monitor cable to that connector.
Phone
Line
Monitor
Mouse
Keyboard
Printer
Speakers
Power
Joystick