XONTEL XT-16W Instruction Manual

XT-16W
Enterprise Portable Wi-Fi Phone
Administration Guide

PREFACE
PURPOSE
This document describes the installation, configuration and usage of XT-16W in detail, and provides guidance
and instructions for administrators, technical support engineers and so on.
This document is mainly applicable to the following parties:
1. Conservator
2. Technical Support Engineer
3. Service engineer
4. Quality Testing Engineer
CONTENT
This manual consists of five chapters.
Chapter I Summary
Describes product hardware, status icons, and indicator lights.
Chapter II Introduction
Describes the product packaging list, installation, switch, phone status, and input or edit data.
Chapter III Configuration wizard
This paper introduces the configuration and operation method of the mobile phone end and the Web end of
the product.
Chapter IV Basic function
Introduce the basic functions of the product.
Chapter V Advanced functions
Introduce the advanced features of the product.
COPYRIGHT
The copyright of this material is owned by XonTel Technology CO., LTD.
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any
purpose without the express written permission of XonTel Technology CO., LTD. is not permitted.
Due to the continuous updating and improvement of products and technologies, the contents of this information
may not be fully consistent with the actual products. If you need to find out about the update of the product,
please contact the local office.
For the latest information, visit here:
http://www.xontel.com
XonTel is a registered trademark in Kuwait and known in the other countries by its’ right.

INDEX
OVERVIEW........................................................................................................................................8
Hardware Introduction ................................................................................................................8
Icon Introduction .......................................................................................................................10
Indicator introduction ................................................................................................................11
User Interface ...........................................................................................................................11
Phone Interface .................................................................................................................11
Web Interface ....................................................................................................................12
GETTING STARTED........................................................................................................................13
Package list ..............................................................................................................................13
Product Installation ...................................................................................................................13
Power On/Off ............................................................................................................................14
Phone Status ............................................................................................................................15
Enter or edit data ......................................................................................................................15
CONFIGURATION GUIDE...............................................................................................................16
Configure Via Phone Interface .................................................................................................17
Customize Setting .............................................................................................................17
Language ...................................................................................................................18
Backlight.....................................................................................................................19
Brightness ..................................................................................................................19
Default Ring Tone.......................................................................................................20
Keyboard light ............................................................................................................21
Battery Power Level...................................................................................................22
Key Tone ....................................................................................................................23
Date & Time................................................................................................................25
Automatic Lock Screen ..............................................................................................31
Call Prefix...................................................................................................................33
Wallpaper Setting.......................................................................................................34
Advance Setting ................................................................................................................35
Account Information ...................................................................................................36
Media..........................................................................................................................42

Virtual Private Network...............................................................................................43
Update........................................................................................................................46
Log Setting .................................................................................................................48
IPerf............................................................................................................................49
Directory Management......................................................................................................51
Local directory............................................................................................................51
Contact Person Add............................................................................................51
Blacklist...............................................................................................................57
Group Management ...................................................................................................59
Remote Directory .......................................................................................................61
LDAP ..........................................................................................................................63
LDAP Contact Person.........................................................................................64
LDAP Group........................................................................................................66
Speed-dial ..................................................................................................................68
History................................................................................................................................69
Complete Documentation ..........................................................................................69
Incoming Call Record.................................................................................................72
Missed Call Record....................................................................................................78
Transfer Call Record..................................................................................................81
Function Setting.................................................................................................................84
Call Forwarding ..........................................................................................................84
Call Waiting ................................................................................................................88
Do Not Disturb............................................................................................................89
Automatic Redial ........................................................................................................89
Automatic Answer ......................................................................................................91
Automatic answer after charging ...............................................................................92
WLAN ................................................................................................................................92
Search and connect ...................................................................................................92
Set The Static Address...............................................................................................94
Add Network...............................................................................................................95
Forget Network...........................................................................................................97
Bluetooth ...........................................................................................................................98

On/Off.........................................................................................................................98
Search ........................................................................................................................99
Pairing ........................................................................................................................99
Volume .....................................................................................................................100
About ...............................................................................................................................101
Web Setting ............................................................................................................................102
State ................................................................................................................................103
Account Setting ...............................................................................................................103
Enable/Disable account ...........................................................................................104
Basic Setting ............................................................................................................104
Call Setting...............................................................................................................106
Advanced setting......................................................................................................108
Phone Settings ................................................................................................................ 111
Date and Time Settings............................................................................................112
Preferences..............................................................................................................114
Screen settings .................................................................................................114
Feature Settings.......................................................................................................119
Media........................................................................................................................121
Language .................................................................................................................122
Network Setting ...............................................................................................................123
WLAN .......................................................................................................................124
QoS ..........................................................................................................................126
VPN ..........................................................................................................................127
NAT Travel................................................................................................................131
Directory ..........................................................................................................................131
Local directory..........................................................................................................132
Add Contacts ....................................................................................................132
Black List...........................................................................................................139
Group Settings..................................................................................................146
Remote directory......................................................................................................149
LDAP Settings..........................................................................................................149
Auto Provisioning (Deploy) ......................................................................................156

System log................................................................................................................158
Capture Traces.........................................................................................................160
Configuration management......................................................................................162
Reboot Device..........................................................................................................167
Basic function.................................................................................................................................168
Making a call...........................................................................................................................168
Dial directly ......................................................................................................................168
SIP calling ................................................................................................................168
Point to point dialling................................................................................................168
Redial...............................................................................................................................168
To make call through directory ........................................................................................168
To make a call through record list ...................................................................................169
Hearing Call ............................................................................................................................169
Manual Hearing ...............................................................................................................169
Reject Call .......................................................................................................................169
Call On Hold/Recover.............................................................................................................169
Call Waiting.............................................................................................................................170
Call transfer ............................................................................................................................170
Inquiry transferring ..........................................................................................................170
Blind transferring .............................................................................................................170
Conference Call......................................................................................................................171
Forward Transfer ....................................................................................................................172
Unconditional forward transfer ........................................................................................172
Busy Forward Transfer....................................................................................................172
No Answer Forward Transfer ..........................................................................................172
DND (Do not disturb) ..............................................................................................................173
Anonymity Calling...................................................................................................................173
Refuse Anonymity Calling.......................................................................................................173
Automatic Re-dialling..............................................................................................................174
Advanced Function ........................................................................................................................174
Messages................................................................................................................................174
New Messages.........................................................................................................175

In box........................................................................................................................176
Out-box.....................................................................................................................181
Draft..........................................................................................................................187
Voice Mail ........................................................................................................................192
Voice mail setting .....................................................................................................192
Annex......................................................................................................................................194

OVERVIEW
Hardware Introduction
XT-16W The main components of the phone hardware include a LCD screen and a keyboard, as shown in the
following figure:
Note 1 : XT-16W Description
The main components of the phone hardware are described as follows:
KEYS
INSTRUCTIONS
Earpiece
Audio output
Indicator
Indicates the phone status:
⚫Charge status, when the battery power is high - the green light is on
⚫Charging status, when the battery power is low - the red light is on

⚫Standby status, when the battery is low power - the red-light flashes slowly
⚫When there is a missed call - The red light flashes slowly
⚫When receiving voice messages or SMS - The red-light flashes slowly
Screen
Show calls, messages, short-cuts, time, date, and other related information:
⚫Call information—Caller ID, name, and call duration
⚫Icon
⚫Prompt messages - missed calls, transfer calls, unread messages, no-
interference, etc.
⚫Time & Date
Navigation Key
Switch options, browse interface information
Left Soft Key
Directory short-cuts, select actions, confirm actions
Call Key
Calling numbers, answering a call, or holding/resuming a call
Hands-Free Key
Switch hands-free mode
OK Key
Confirm & submit operation
Number Key
Provide input for numbers, capital letters, and other special characters
Right Soft Key
Menu short-cut, return operation
Hang Up Key
Hang up the call, long press to Start/Stop key, click to return to the standby
interface
Mute Key
Switch silent mode (Mute on standby, silence on call)
Microphone
Audio Input
Power Line Interface &
Charger Interface
Provide device charging interface
Headphone Jack
Provide headphone jack
Volume Adjustment
Key
Adjust the volume of earpieces, headphones, speakers, and ring tones
Battery Slot & SIM
Card Slot
Provide battery and SIM insertion interface (requires SIM card)
Speaker
Provide audio output on hands-free

Icon Introduction
ICON
INSTRUCTIONS
Wi-Fi connected successfully
Not connected
Blue-tooth headset connected
Blue-tooth mode
Battery percentage
Battery power level
Charging
Headphones connected
Hands-free state
Mute status
Do not disturb
Unread SMS
Successful registration or connected
Failed registration
Dialled number
Received call
Missed call
Transfer call

Indicator introduction
INDICATOR STATUS
INSTRUCTIONS
Red light on
When the phone is charging and the battery is low
Red slow flash
Phone has unread messages
Phone has missed call
Phone has forward call
Standby battery is low power level
Green light on
When the phone is charging and the battery charge is
high power level
Close
Other statuses other than the above, such as (idle, in-
call, hold, mute, etc.)
User Interface
XT-16W Supports two configurations：
⚫Phone interface configuration
⚫Web interface configuration
Phone Interface
Press the right soft key to enter into the phone menu interface. Usually, users can enter into any menu to
configure without entering the password, unless the users have setted the automatic locking screen.
Figure 2 : Phone Menu

Web Interface
Except using the phone menu interface to configure the phone, users can also use web interface to configure
it. But users need to know the phone IP address. Then input the IP address into a web page (eg: 192.168.1.1)
(Web page default password is xontel).
How to check the Phone IP address:
Be sure the phone connected to the network then press the down key from the standby interface. Now you
can see the IP address.
Figure 3 : Phone WEB Page

GETTING STARTED
Package list
XT-16W phone packageing contents are in below:
Figure 4: Package List
Check the package list before installing the phone. If you have lost any accessories, contact your system
administrator.
Product Installation
This section will introduce how to install the phone：
⚫Battery Installation
⚫Connect to power supply
⚫Phone placement

Connect to power supply
Figure 5 : Power Supply Connection
Power On/Off
Power On
Users can long press the 【 】key to start phone initialization process once battery installed. Then users
can configure the phone from the phone user interface or web page user interface.
Figure 8: Phone Getting Start
Power Off
Users can long press 【 】 to a prompt window by confirmation to power off. Then press the left soft key
to power off.

Note 9 : Shutting Down State
Phone Status
Users can check the phone's status through the phone interface or web interface.
Phone status information includes:
⚫Account information: SIP account, registration status;
⚫Network status: IP address, gateway address, DNS address, MAC address;
⚫VPN information: VPN connection status (acquisition address);
⚫Device Information: Product Model, System Version, Firmware Version
Check the phone status through the phone interface. Please check the phone settings > About Check the
phone status through the web interface. Please check the Web settings > About
Enter or edit data
⚫Users can input or edit data in the edit box by using the phone keypad.
⚫Users can change the input method by pressing the # key. The input methods supported by the phone
include: 2aB, abc, ABC, and 123. Each key on the keyboard provides a different character (or number).
When the input method changes to the corresponding one, you can repeatedly press the down key to
view the characters (or numbers) that can be input. You already select the corresponding character (or
number) when you stop continue pressing. Then wait one second to input next character (or number).
⚫If users want to type letter “a”, then he need to press key “1” once. If “b”,then press key “2”twice.If “c”,
then press key “3” for three times.

⚫If users want to delete the entered data, press the up & down, left & right navigation keys to delete.
The following table lists the characters (or numbers) that each key can provide under different input methods:
Input Method
2aB
abc
ABC
123
Key0
0、space
space
space
0
Key1
1 . * # : , & @ ! ” ^
$ % ’ ~ ( ) + - \
/ ? ; < = > [ ] _
. * # : , & @ ! ” ^
$ % ’ ~ ( ) + - \
/ ? ; < = > [ ] _
. * # : , & @ ! ” ^
$ % ’ ~ ( ) + - \
/ ? ; < = > [ ] _
1
Key2
2aAbBcC
abc
ABC
2
Key3
3dDeEfF
def
DEF
3
Key4
4gGhHiI
ghi
GHI
4
Key5
5jJkKlL
jkl
JKL
5
Key6
6mMnNoO
mno
MNO
6
Key7
7pPqQrRsS
pqrs
PQRS
7
Key8
8tTuUvV
tuv
TUV
8
Key9
9wWxXyYzZ
wxyz
WXYZ
9
Key*
. * #
* #
* #
.
Key#
Change Input
method
Change Input
method
Change Input
method
Change Input
method
CONFIGURATION GUIDE
Two ways to configure a XT-16W phone.
⚫Configure via phone interface
⚫Configure via web page interface

Configure Via Phone Interface
XT-16W standby interface is as below once power on:
Figure 10 : Home Screen
After the phone entering the standby interface, manually press the right soft key to enter the main menu
interface, As shown in the following figure:
Figure 11 : Main menu interface
This main menu interface provides users with entrances to enter into other functional interfaces like: functional
settings, WLAN, blue-tooth, directory, history, SMS, customized settings, Advanced, and related function
interfaces.
Customize Setting
These settings enable users to customize the phone's basic settings, such as date & time, ring tone,

information screen, language, etc.
Language
After the user enters the standby interface, manually press the key: Menu -> Preferences-> Language, As
shown in the following figure:
Figure 12 : Language Switching
⚫Command Function: change Language
⚫Optional parameters
Language
Input method : Left and right navigation keys or switch the corresponding left soft key (default: English).
Parameter description: The language of the phone interface.
Note After the user settings are completed, you must manually press the "OK" key to submit to save, otherwise
it will not take effect.

Backlight
After the user enters the standby interface, manually press the keys: Menu -> Preferences ->
Information screen, As shown in the following figure:
Figure 13 : Backlit
⚫Command function: change the backlit
⚫Optional Parameter
backlight input method: Left and right navigation keys or switch the corresponding left soft key (default: 60s).
Parameter description: The time of the phone between being idle changing to backlit being off.
Note: After the user settings are completed, you must manually press the "OK" key to submit to save,
otherwise it will not take effect.
Brightness
Manually operate the keys under standby interface: Menu -> Preferences -> Brightness, As shown in the
following figure:

Figure 14 : Brightness
⚫Command function: switch background light
⚫Optional parameter：
Brightness
Input method: Left and right navigation keys or switch the corresponding left soft key (Default: Low).
Parameter description: phone background brightness.
Note After the user settings are completed, you must manually press the "OK" key to submit to save, otherwise
it will not take effect.
Default Ring Tone
Manually operate the keys under standby interface: Menu -> Preferences -> Ring tone, As shown in the
following figure: