ZANTIA HEBE Manual

PELLET STOVE
HEBE
OPERATING AND MAINTENANCE HANDBOOK

Dear Customer,
We want to thank You for choosing one of our production stoves for your purchase. We are confident that we supplied You with
a technologically valid product.
In the following pages, we provide You with some instructions, so that You may know and use the product at its best, as well as
ordinarily upkeep it.
Our authorized technical service remains at Your complete disposal for any necessity.
Best regards,
ZANTIA
PLEASE NOTE:
ZANTIA reserves itself to carry out unsubstantial changes to the stove’s components, which may not be reported in the present handbook, those
being of small entity. Occasional appearance changes from the flyers are due to ordinary seasonal updates.
3

INDEX
A. GENERAL INFORMATION
a.1 General safety rules
a.2 Technical features
a.3 Accessory equipment
a.4 Identity plate
a.5 Guarantee
a.6 Suitable fuel
a.7 Ordering spares
a.8 Waste material
B. INSTALLATION INSTRUCTIONS
b.1 Initial warnings
b.2 Moving and transporting
b.3 Positioning
b.4 Installing the flue gas outlet
b.5 Installing the combustion air inlet pipe
b.6 Connecting to the power supply
C. USER INSTRUCTIONS
c.1 Description of the console
c.2 The use of the buttons
c.3 Meaning of the LEDs
c.4 Display
c.5 Operating mode
c.6 Starting the stove
c.7 Feeding the pellets
c.8 Fire present
c.9 Stove in operation
c.10 Changing the set heating power
c.11 Changing the room temperature setting
c.12 Room temperature reaches the set temperature (temperature setpoint)
c.13 Stand-by
c.14 Turning off the stove
c.15 The menu
c.16 User menu
c.17 Menu M1 - SET CLOCK
c.18 Menu M2 - Set chrono
c.19 Menu M3 - Language selection
c.20 Menu M4 - Stand-by
c.21 Menu M5 - Buzzer
c.22 Menu M6 - Initial feeding
c.23 Menu M7 - Stove status
c.24 Menu M8 - Technical calibrations
c.25 Menu M9 – Exit
D. FUNCTIONS OF THE MECHANICAL AND ELECTRIC COMPONENTS
d.1 Auger motor
d.2 Smoke intake motor
d.3 Fans
d.4 Electronic card
d.5 General switch
d.6 Fumes probe
d.7 Room probe
d.8 Sparking plug
d.9 Manual reset thermostat
E. ORDINARY CLEANING AND MAINTENANCE
e.1 Cleaning and maintenance by the customer
e.2 Periodic maintenance by the Assistance Center
F. ALARMS
f.1 Blackout
f.2 Smoke temperature sensor alarm
f.3 Smoke overtemperature alarm
f.4 Smoke encoder alarm fault
f.5 Failed start-up alarm
f.6 No pellets alarm
f.7 Overtemperature thermal protection alarm
f.8 No negative pressure alarm
G. SOLUTIONS TO POSSIBLE PROBLEMS
4

A. GENERAL INFORMATION
a.1 General safety rules
ATTENTION PLEASE!!! You can never be too cautious: before the installation read and
comply with these fundamental Rules:
•All local regulations, including those referring to national and European laws, must be respected while installing the
stove.
•Verify if the electrical system and the mains outlets are able to bear the maximum absorption of the stove, which is
reported on the plate. Connect the stove to a norm-compliant, 230v – 50Hz mains outlet. Avoid using adapters,
multiple sockets or extensions. Make sure the electrical system is provided with a norm-compliant earthing and
differential switch.
•In order to install the stove you must respect the current laws regarding the exhausting through the flue. It is advisable
to connect the stove to the flue by a terminal, which should be easy to inspect. We remind you that it is necessary to
refer to an authorized assistance center for the installation and periodical maintenance of the stove, so to check the
efficiency of the flue draught, before and after the combustion work of the stove.
•While seasonally using the stove, in case of bad draught of unfavorable weather conditions (temperature lesser than
0°C), verify if the flue is perfectly cohibented and not obstructed, so to avoid its freezing and the danger of a reflux.
•In case of fire inside the flue, immediately switch the stove off.
•The stove consumes as much air as it is necessary for the combustion; it is thus advisable to connect the stove to the
outside by a suitable piping, ending at the special slot on the back of the stove.
•Given the weight of the stove, before the installation, make sure the pavement is able to bear it.
•If the pavement is made of inflammable material, such as parquet or carpeting, position a plate under the stove to
protect it, (consider that, on the front of the stove, the plate should exceed the stove by at least 25/30cm).
•For your safety, it is advisable to maintain a distance of at least 20cm between the hot sides of the stove and possibly
inflammable covering materials (such as glass-beaded walls, wallpapers et cetera); otherwise, to use specific insulating
materials, available on sale. Please make this consideration also regarding the furniture, armchairs, curtains and so on.
•In order to facilitate the possible interventions by the technical assistance, do not fit the stove inside closed spaces and
do not place it adjacent to the walls, for this may compromise the correct afflux of the air.
•The lack of draught by the flue (or, for instance, the obstruction or closing of the air entrance of the grate, or of the grate
itself) alters the functioning of the stove, which, while automatically switching-on, may provoke an excessive pellet
dosage in the grate, due to delayed fire priming. Excessive smoke in the combustion chamber can cause an automatic
priming of the fumes (gas), accompanied by a violent flame; in these conditions, we recommend never opening the
combustion chamber door.
•Categorically avoid using inflammable liquids to start the fire; when the stove is on, the pellet lighting is automatic.
•The pellets feeding the stove must necessarily present the characteristics described in this handbook.
•Do not touch the glass when the stove reaches its temperature; be cautious before touching the stove.
•Avoid letting children close to the stove on their own, when it is on, because each hot surface can provoke severe
burns.
•Do not perform interventions on the stove, apart from those expected for a regular functioning or suggested in this
handbook in order to solve slight problems. In any case, always unplug the stove from the power supply before an
intervention, and operate solely when the stove is cold.
•It is absolutely forbidden to remove the guard protecting the pellet tank.
5

•Always make sure and check for the combustion chamber door to be hermetically closed when the stove is lighting or
functioning.
•The pellet automatic lighting is the most delicate phase; in order for it to take place without inconveniences, we
recommend always to keep the stove and the grate clean.
•If anomalies in the functioning should occur, light the stove again only after fixing the problem at its origin.
•ZANTIA is not responsible for inconveniences, tampering, breakages or any other damage due to non-observance of
the instructions reported in this handbook.
•The handbook is part of the unit, and should be stored and accompany the equipment in case of a change of
ownership.
•This appliance is not for use by persons (including children) with reduced physical, sensory, mental abilities or low
experience and knowledge, unless they have been supervised or educated to the use of the appliance by the person
who is responsible for its security.
6

a.2 Technical features
HEBE
Nominal power: 6Kw
Average efficiency: 91%
Heating capacity: 130-150mc
Flue gas temperature: 150°
Power supply: 230V 50Hz
Nominal power absorption: 110W
Pellet tank capacity: 13Kg
Pellet consumption min: 0,4Kg/h
Pellet consumption max: 1,4Kg/h
Digital control display: YES
Week program: YES
Room thermostat: YES
Manual - automatic functioning: YES
Adjustable feet: YES
Dimensions: 454x813x592mm
Weight: 100Kg
Fuel: pellet Ø6mm
Fumes joint diameter: Ø80mm
Air intake diameter: Ø35mm
Minimum safety distance from inflammable materials: 200mm
7

Dimensions
1 - Switch and power socket
2 - Air intake
3 - Fumes outlet
8

a.3 Accessory equipment
The stove is equipped with:
- a remote control (optional, pile alcaline 12V GP23AE not included);
- a supply cable;
- adjustable feet;
- a handbook.
a.4 Identity plate
The identity plate is positioned on the back of the stove, and it reports the following data:
- commercial brand
- serial number
- model
- thermal power
- efficiency
- measured CO percentage
- warnings
- supply tension
- absorbed electric supply
- nominal frequency
- minimum distance from adjacent inflammable materials
- conformity to regulations
a.5 Guarantee
The guarantee certificate, which we consigned to you when you purchased the stove, must be sent to the producer firm ZANTIA,
8 days after delivery date the latest; otherwise, the guarantee itself will no longer be valid. The estimated 24-months guarantee
is valid exclusively when the installation and test are performed by an authorized ZANTIA assistance center.
We would like to make clear that the guarantee expires in case of tampering, breakages, and similar, due to non-observance of
the instructions reported in this handbook.
a.6 Suitable fuel
The stove functions solely by pellets, a cylinder-shaped fuel made out of a mixture of various wooden materials; pellets are
compliant to DIN 51731 regulations.
The following list summarizes the main characteristics of recommended pellets:
Diameter 6-6,5mm
Maximum length 20-25mm
Caloric output Approx. 4.600 Kcal/Kg
Humidity <12%
Ash content <1,5%
Specific weight and density Kg/dm³=1,0-1,4
The stove is built to burn not-resinous, preferably beech-wood pellets; therefore, using pellets whose characteristics are different
from the ones listed above reduces its efficiency, provokes a bad combustion and the formation of incrustations.
Should you use different pellets from the ones recommended the stove’s guarantee would expire.
9

a.7 Ordering spares
Exclusively authorized ZANTIA technical personnel must perform interventions of any entity.
Please refer to the authorized assistance center or to your retailer for possible requests of spares.
a.8 Waste material
Do not drop electrical devices among domestic waste. According to the European Directive 2002/96/CE
regarding electrical and electronic devices’ waste material, and its application in conformity to national
regulations, exhausted electrical devices must be collected separately, in order to be reutilized in an
eco-friendly way.
B. INSTALLATION INSTRUCTIONS
b.1 Initial warnings
The device must be installed on a pavement that presents an adequate burden capacity. If the existing building does not satisfy
this requirement, appropriate measures (for instance a burden distribution plate) must be taken.
The installation of the device must guarantee an easy access to clean the stove, the exhausted gas piping and the flue.
Extraction fans can cause problems, when used in the same room or space of the device.
b.2 Moving and transporting
Make sure that the devised used for lifting and transporting the stove support its weight, which is reported on the identity plate
on the back of the stove. The lifting of the stove is normally performed with an elevation trolley, by inserting the pitchforks in the
proper slots of the wooden packing. In order to position the stove inside a room, a good general rule is to lay the stove on the
floor gently, with maximum caution and avoiding any violent impact.
b.3 Positioning
For positioning the stove, we suggest you to choose a spot that is as central as possible to the area you wish to heat; this will
facilitate a uniform distribution of the heat and will help obtaining an optimum efficiency.
We recommend putting a floor-guarding plate close to the flue or to inflammable materials (such as parquet or carpeting).
For safety reasons, maintain a distance of at least 20cm between the hot
sides of the stove and possibly inflammable covering materials (such as
glass-beaded walls, wallpapers et cetera); otherwise, use specific
insulating materials, available on sale.
L=20 cm min. B=20 cm min. R=20 cm min.
10

b.4 Installing the flue gas outlet
The installation can be performed either without a masonry flue, or with an existing flue.
FIG 1. INSTALLATION WITHOUT A MASONRY FLUE
Flue gas outlet Ø 80 – Using an easy to inspect T-joint, reach the outside of the building horizontally; proceed vertically until you
reach the roof with a cohibented flue, equipped with an anti-wind chimneystack. All the joints must be sealed.
FIG. 2. INSTALLATION WITH AN EXISTING FLUE
Flue gas outlet Ø 80 – Reach the existing flue horizontally, making sure that it presents a minimum section of 200cm² and an
easy to inspect base, for its annual cleaning. All the joints must be sealed.
IMPORTANT!! We recommend you to have the installing technician verify the efficiency and the state of the flue, the observance
of national and local laws regarding flue gas outlets’ joints, and to use appropriate materials.
The information reported above is purely indicative for a correct installation; ZANTIA is not responsible for what concerns the
installation.
11

b.5 Installing the combustion air inlet pipe
For any described solution, two alternatives are possible:
•Draw the air directly from the outside through a piping (internal Ø 50mm; max length 1,5m), connected to the air inlet
pipe on the back of the stove.
•Draw the air directly from the installation room, given that in the proximity of the stove an air inlet pipe (minimum area
100 cm²) is installed on the sidewall, so that it communicates with the outside.
In both cases, periodically verify that nothing has obstructed the passage of the air.
IMPORTANT: This device cannot be used on a shared flue.
b.6 Connecting to the power supply
Verify if the electrical system and the mains outlets present the capacity to support the maximum absorption of the stove, which
is reported on the plate.
Make sure the system is provided with a norm-compliant earthing and differential switch.
The stove must be connected to a norm-compliant, 230v – 50Hz mains outlet. Avoid using adapters, multiple sockets or
extensions.
Make sure the cable connecting to the system is not touching any hot surface of the stove; also make sure the stove is not
treading on the cable.
The engine of the stove is protected by a fuse, which is inserted in the general switch on the back of the stove.
Remember always to unplug the stove from the power supply before performing any maintenance and/or control intervention.
ELECTRICAL DIAGRAM
DEP=NEGATIVE PRESSURE SWITCH
TSP=PELLET COMPARTMENT SAFETY THERMOSTAT
* OBSERVE THE POLES OF THE THERMOCOUPLE TO ENSURE
CORRECT OPERATION
12

C. USER INSTRUCTIONS
The control panel is for controlling the stove and has various buttons for programming operation.
The display and LED indicators inform the operator about the stove operating status.
In programming mode, the various parameters that can be modified by using the buttons are displayed.
c.1 Description of the console
Standard use of the console is shown in figure 2 below.
Fig.2
c.2 The use of the buttons
button Description mode action
P1
Decrease
temperature TEMPERATURE SETPOINT Decreases the value of the room temperature
SETPOINT
PROGRAMMING Decreases the selected parameter
POWER SETPOINT Decreases the value of the operating power
P2
Increase power
TEMPERATURE SETPOINT Increases the value of the room temperature SETPOINT
PROGRAMMING Increases the selected parameter
POWER SETPOINT Increases the value of the operating power
P3
ON/OFF
OPERATING Held down for 2 seconds turns the stove on or off.
PROGRAMMING For selecting the parameters to be programmed.
13

c.3 Meaning of the LEDs
LED
Meaning when on
ROOM SETPOINT
Programming the room setpoint
POWER SETPOINT
Programming the power setpoint
CHRONO
Chrono enabled
ALARM
Stove in alarm mode
GLOW PLUG
Ignition of the glow plug
AUGER ON
Moving auger
EXCHANGER
-
PUMP
Exchanger/pump ON
ON
\
OFF
Operating status
c.4 Display
Display Function Conditions Displayed info
DISPLAY Power status
parameter name
OFF OFF+ ROOM TEMPERATURE
IGN IGNITION+ROOM TEMPERATURE
FEED PELLET FEED
OPERATING ROOM TEMPERATURE+
OPERATING POWER+ TIME
PROGRAMMING SELECTED PARAMETER
c.5 Operating mode
Normal operation of the controller installed correctly in an air stove is described below with reference to the functions available
to the operator.
The display is as shown in figure 3 before the stove starts up.
Fig.3
14

c.6 Starting the stove
To start the stove, press and hold P3 for a few seconds. When the stove starts up, the message
"Start" appears on the display, as shown in figure 4, and the ON/OFF LED blinks. The duration of this phase is set in
parameter PRO1.
The stove enters pre-heating mode, turning on the glow plug (and its LED) and the smoke extraction fan. (figure 4)
Any anomalies that occur during the start-up phase are indicated on the display and the stove enters alarm mode.
Fig.4
c.7 Feeding the pellets
The pellet feeding phase starts after about 1 minute and the message "Pellet feed" scrolls on the display and the ON/OFF LED
blinks intermittently. During the first phase, the auger feeds pellets to the brazier for a time set in the PR40 parameter (the
auger LED is ON). The speed of the smoke is set in the PR 42 parameter and the glow plug remains ON (glow plug LED ON).
During the second phase, after the period of time set in the PR40 parameter has elapsed, the auger turns off (the auger LED
turns off) for the period of time set in the PR41 parameter. The speed of the smoke and the status of the glow plug remain the
same. If the stove does not start up by the end of this phase, the auger restarts for a period set in the PR04 parameter, the
speed of the smoke is set in the PR16 parameter and the glow plug remains ON. (figure 5)
Fig.5
c.8 Fire present
After the temperature of the smoke reaches and exceeds the value set in the PR13 parameter, the system enters ignition
mode. The message "Fire present" appears on the display and the ON/OFF LED blinks.
During this phase, the temperature remains stable for the period of time set in the PR02 parameter.
The speed of the smoke is set in the PR17 parameter, the auger runs for the period of time set in the PR05 parameter (the
auger LED blinks) and the glow plug remains OFF (glow plug LED OFF). (figure 6)
Any anomalies that occur will stop the board and trigger error mode.
Fig.6
15

c.9 Stove in operation
Once the smoke temperature has reached and exceeded the value set in PR13 and has maintained it for at least the time set
in PR02, the stove switches to its normal operating mode. The message "Operating" appears on the display and the ON/OFF
LED remains ON.
The power is set by pressing and holding the P2 button and the room temperature is set by pressing the P1 button. (figure 7a)
If the temperature of the smoke reaches the threshold set in the PR15 parameter, the air exchanger fan turns on. (exchanger
ON LED)
Fig.7a
During this phase, after the period of time set in the PR03 parameter, the stove cleans the brazier. The message "Clean
brazier" scrolls on the display, the auger remains ON (auger LED ON) and runs at the speed set in the PR09 parameter, and
the smoke fan runs at the speed set in the PR08 parameter. (figure 7b)
After the period of time set in the PR12 parameter, the stove re-enters operating mode.
Fig.7b
c.10 Changing the set heating power
During normal operation of the stove (operating mode), pressing the P2 button changes the set heating power. (Power set LED
ON)
Press P2 again to increase the heating power or P1 to decrease it. The set power level is shown on the display. (figure 8)
To exit the set, wait 5 seconds without touching the keyboard, or press P3.
Fig.8
16

c.11 Changing the room temperature setting
To change the room temperature, simply press the P1 button.
The set room temperature (temperature setpoint) is shown on the display.
Press P1 or P2 to decrease or increase the value respectively.
The value is saved about 5 seconds later and the display returns to normal, otherwise press P3 to exit. (figure 9)
Fig.9
c.12 Room temperature reaches the set temperature (temperature setpoint)
When room temperature reaches the set value, the heating power is automatically brought to the minimum.
In this case, the message "Modulate" appears on the display. (figure 10)
If the room temperature drops below the set value (temperature setpoint), the stove returns to "Operating" mode at the
previously set power (power setpoint).
Fig.10
c.13 Stand-by
When enabled in the menu, the stand-by function makes it possible to turn off the stove once the following conditions are met.
It is enabled if the room temperature remains above the set temperature (temperature setpoint) for the period of time set in
the PR44 parameter plus the parameter PR43. The message "Go-standby" message and the remaining time appear on the
display. (figure 11a)
Fig.11a
17

At the end of the time set in the PR44 parameter, the message "Wait to cool" appears on the display. In this case, the auger is
turned off (auger LED OFF), the exchanger turns off when the threshold set in the PR15 parameter is reached, and the
ON/OFF LED blinks. (figure 11b)
Fig.11b
When the temperature of the smoke reaches the threshold set in the PR13 parameter, the stove goes into stand-by and the
message "Stop eco temp good" scrolls on the display. The auger is OFF (auger LED OFF), the exchanger is OFF (exchanger
LED OFF) and the smoke fan is also OFF. (figure 11c)
Fig.11c
If the room temperature drops below the set temperature (room setpoint) minus the threshold set in the PR43 parameter, the
stove re-starts.
c.14 Turning off the stove
To turn off the stove, simply press and hold the P3 button for a few seconds. The message "Final Clean") appears on the
display. (figure 12a) The motor of the auger stops (auger LED OFF), the smoke fan runs at the speed set in the PR08
parameter, and the ON/OFF LED blinks.
Fig.12°
The fan of the exchanger (exchanger LED ON) continues to run until the smoke temperature drops below the value set in the
PR15 parameter. After the period of time set in the PR39 parameter, the stove turns off and "OFF" appears on the display if
the temperature of the smoke is below the threshold set in the PR10 parameter. (figure 12b)
Fig.12b
18

c.15 The menu
Press and hold P1 for a few seconds to access the menu.
This menu is divided into various items and levels that allow accessing the settings and programming the board.
c.16 User menu
The structure of the menu is briefly described below. This section describes only the options available to the user.
level 1
level 2
level 3
value
01
-
set clock
-
01
-
Day of the week
M
-
T
-
W
-
T
-
F
-
S
-
S
02
-
Clock hours
0
-
23
03
-
Clock minutes
0
-
59
04
-
Clock day
1
-
31
05
-
Clock month
1
-
12
06
-
Clock year
00
-
99
M2
-
set chrono
M2
-
1
-
enable chrono
01
-
enable chrono
on/off
M2
-
2
-
daily programming
01
-
day chrono
on/off
02
-
start 1 day
OFF
-
0
-
23:50
03
-
stop 1 day
OFF
-
0
-
23:50
04
-
start 2 da
y
OFF
-
0
-
23:50
05
-
stop 2 day
OFF
-
0
-
23:50
M2
-
3
-
weekly programming
01
-
weekly chrono
on/off
02
-
start Prg 1
OFF
-
0
-
23:50
03
-
stop Prg 1
OFF
-
0
-
23:50
04
-
Monday Prg1
on/off
05
-
Tuesday Prg 1
on/off
06
-
Wednesday Prg 1
on/off
07
-
Thursday Prg1
on/off
08
-
Friday Prg 1
on/off
09
-
Saturday Prg 1
on/off
10
-
Sunday Prg 1
on/off
11
-
start Prg 2
OFF
-
0
-
23:50
12
-
stop Prg 2
OFF
-
0
-
23:50
13
-
Monday Prg2
on/off
14
-
Tuesday Prg 2
on/off
15
-
Wednesday Prg 2
on/off
16
-
Thursday Prg 2
on/off
17
-
Friday Prg 2
on/off
18
-
Saturday Prg 2
on/off
19
-
Sunday Prg 2
on/off
20
-
start Prg 3
OFF
-
0
-
23:50
21
-
stop Prg 3
OFF
-
0
-
23:50
22
-
Monday Prg 3
on/off
23
-
Tuesday Prg 3
on/off
19

24
-
Wed
nesday Prg 3
on/off
25
-
Thursday Prg 3
on/off
26
-
Friday Prg 3
on/off
27
-
Saturday Prg 3
on/off
28
-
Sunday Prg 3
on/off
29
-
start Prg 4
OFF
-
0
-
23:50
30
-
stop Prg 4
OFF
-
0
-
23:50
31
-
Monday Prg 4
on/off
32
-
Tuesday Prg 4
on/off
33
-
Wednesday Prg 4
on/off
34
-
Thursday Prg 4
on/off
35
-
Friday Prg 4
on/off
36
-
Saturday Prg 4
on/off
37
-
Sunday Prg 4
on/off
M2
-
4
-
program end
–
week
01
-
chrono end
-
week
on/off
02
-
start end
-
week 1
OFF
-
0
-
23:50
03
-
stop end
-
week 1
OFF
-
0
-
23:50
04
-
start end
-
week 2
OFF
-
0
-
23:50
05
-
stop end
-
week 2
OFF
-
0
-
23:50
M2
-
5
-
exit
set
M3
-
select
language
01
-
Italian
set
02
-
English
set
03
-
French
set
03
-
German
set
M4
-
stand
-
by
01
-
stand
-
by
On/off
M5
–
Buzzer
01
–
buzzer
On/off
M6
-
initial feeding
01
-
initial feeding
90”
M7
-
stove status
01
-
stove status
01
-
Auger status
info
02
-
T minutes
info
03
-
Thermostat status
Info
04
-
Smoke status
Info
05
-
Fume extraction speed status
in rpm
info
M8
-
technical
calibrations
01
-
Access key
set
M9
-
exit
01
-
exit
set
20