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Our appliances are produced with the greatest of
care. Howe er, a defect may still occur. Our consumer
ser ices department will repair this upon request,
either during or after the guarantee period. The
ser ice life of the appliance will not, howe er, be
reduced as a result.
This declaration of guarantee terms is based on
European Union Directi e 99/44/EC and the
pro isions of the Ci il Code. The statutory rights that
the consumer has under this legislation are not
affected by this declaration of guarantee terms.
This declaration does not affect the endors statutory
warranty to the end user. The appliance is guaranteed
within the context of and in adherence with the
following terms:
1. In accordance with pro isions laid down in
paragraphs 2 to 15, we will remedy free of charge
any defect that occurs within 24 months from the
date the appliance is deli ered to the first end
user. These guarantee terms do not apply in the
e ent of use for professional or equi alent
purposes.
2. Performing the guarantee means that the
appliance is returned to the condition it was in
before the defect occurred. Defecti e parts are
replaced or repaired. Parts replaced free of
charge become our property.
3. So as to a oid more se ere damage, the defect
must be brought to our attention immediately.
4. Applying the guarantee is subject to the consumer
pro iding proof of purchase showing the purchase
and/or deli ery date.
5. The guarantee will not apply if damage caused to
delicate parts, such as glass ( itreous ceramic),
synthetic materials and rubber, is the result of
inappropriate use.
6. The guarantee cannot be called on for minor
faults that do not affect the alue or the o erall
reliability of the appliance.
7. The statutory warranty does not apply when
defects are caused by:
·a chemical or electrochemical reaction
caused by water,
·abnormal en ironmental conditions in
general,
·unsuitable operating conditions,
·contact with harsh substances.
8. The guarantee does not apply to defects due to
transport which ha e occurred outside of our
responsibility. Nor will the guarantee co er those
caused by inadequate installation or assembly,
lack of maintenance or failure to respect the
assembly instructions or directions for use.
9. Defects that result from repairs or measures
carried out by people who are not qualified or
expert or defects that result from the addition of
DECLARATION OF GUARANTEE TERMS
(BELGIUM)
non-original accessories or spare parts are not
co ered by the guarantee.
10. Appliances that are easy to transport may be
deli ered or sent to the consumer ser ices
department. Home repairs are only anticipated
for bulky appliances or built-in appliances.
11. If the appliances are built-in, built-under, fixed or
suspended in such a way that remo ing and
replacing them in the place where they are fitted
takes more than half an hour, the costs that
result therefrom will be charged for. Connected
damage caused by these remo al and
replacement operations will be the responsibility
of the user.
12. If, during the guarantee period, repairing the
same defect repeatedly is not conclusi e, or if
the repair costs are considered disproportionate,
in agreement with the consumer, the defecti e
appliance may be replaced with another
appliance of the same alue.
In this e ent, we reser e the right to ask for a
financial contribution calculated according to
the length of time it has been used.
13. A repair under guarantee does not mean that the
normal guarantee period will be extended nor
that a new guarantee period begins.
14. We gi e a twel e month guarantee for repairs,
limited to the same defect.
15. Except in the e ent where liability is legally
imposed, this declaration of guarantee terms
excludes any compensation for damage outside
the appliance for which the consumer wishes to
assert his rights. In the e ent of legally admitted
liability, compensation will not exceed the
purchase price paid for the appliance.
These guarantee terms are only alid for appliances
purchased and used in Belgium. For exported
appliances, the user must first make sure that they
satisfy the technical conditions (e.g.: oltage,
frequency, installation instructions, type of gas, etc.)
for the country concerned and that they can withstand
the local climatic and en ironmental conditions. For
appliances purchased abroad, the user must first
ensure that they meet the qualifications required in
Belgium. Non-essential or requested adjustments
are not co ered by the guarantee and are not possible
in all cases.
Our consumer ser ices department is always at your
disposal, e en after the guarantee period has expired.
Address for our consumer ser ices department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 1502 LEMBEEK
Tel. 02.3630444