Zazen Alkaline Water User manual

www.zazen.com.au
zazen Alkaline Water 1300 78 24 25
All you need to know to setup and look
after your zazen Alkaline Water system
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Did you know?
Every system purchased contributes
towards the Water Ambassador
School Program - funded by zazen
Water.
Your zazen Water system is totally
BPA free.
Drinking zazen Water costs only
5c a litre!
Easy to install - no electricity or
plumbing required!

Dear Customer,
Thank you for choosing zazen Water as your drinking water partner of choice, we know
that you will have many years of joy and wellbeing from your system.
Every purchase of a zazen Water system helps to fund the zazen Water Ambassador School
Gifting Program - we thank you for your support, we could not do this without you.
Janet Parker & Vanessa Drummond
Co-Founders, zazen Water
Email: [e-mail] Oce: 1300 78 24 25
Thank you for choosing zazen Alkaline Water
Installation & Care Guide Page 2
Need to get in touch with us?
Australian Customers
Call 1300 78 24 25
Fax [phone]
International Customers
Call [phone]
Fax [phone]
Contents Page
Unpacking and Preparation Important 1st Step.................. 3
Assembling your System.................................................... 4
Replacement Parts & Reminder Services............................. 5
General Cleaning, Warranty & Guarantee............................ 6
Frequently Asked Questions - Problem Solving................... 7
zazen Alkaline Water 1300 78 24 25 www.zazen.com.au
Email [email protected]
Web www.zazen.com.au

Installation & Care Guide Page 3
First things first... Unpacking & Preparation
Unpack your zazen Alkaline Water system from the box.
Please RECYCLE all packaging and reuse the plastic bags.
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Important ~ Preparing the Mineral & Silver Stones
The stones are natural and will release mineral dust initially, which makes the water taste
chalky. So it is necessary to rinse and then SOAK the stones for 2 days or 48 hours to get
rid of the majority of mineral dust.
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rinse. Pour this water onto the garden or recycle it if possible.
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Rinse all parts of the system containers with warm water and wipe dry - do not use
detergents.
Ceramic Filter - gently wipe with a wet soft cloth under cold water.
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Multi-Stage Filter Cartridge Preparation
It is very important you rinse this filter as detailed to ensure:
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the top tank.
1. Fill a 2 litre jug with clean cold water.
2. Place the Multi-Stage Filter into this jug and wait a minute until all the air bubbles
have stopped coming out of the filter.
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litres of water through the top of the filter. Make sure the water runs out of the bottom
of the filter.
4. Tap the filter firmly on its side several times to help clear any air bubbles and to move
the contents of the filter during this rinse cycle and ensure water runs through the
filter.
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is normal. The carbon is harmless and also a great cleanser.
zazen Alkaline Water 1300 78 24 25 www.zazen.com.au
Step 1
Step 2
Step 3
Step 4
Important
Preparation

Installation & Care Guide Page 4
How to assemble your zazen Alkaline Water system
zazen Alkaline Water 1300 78 24 25 www.zazen.com.au
Place tap through hole in lower tank with a
silicon washer on each side. Screw
magnetic back onto tap inside the bottom
tank and tighten.
Place the lower tank onto stand.
Put pre-soaked Silver Stones and Mineral
Stones into lower tank.
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balls sprinkle amongst the stones.
Place the middle ring onto the lower tank
rim.
Screw the Multi-Stage Filter Cartridge into
cartridge connector and sit in middle ring
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Insert Ceramic Filter into the upper tank
and place silicone washer* on filter stem
underneath the tank. Fasten on with filter
nut* and tighten.
Place the top tank onto the assembled
bottom tank.
Fill top tank with 4 litres of tap water and
pop on the lid.
Note: It will take 1½to 2 hours to filter the 4
litre top tank into the lower tank. Do this
twice to fill your system.
*Washer & nut come with Ceramic lter
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8

Installation & Care Guide Page 5
Replacement Schedule & Parts
Your zazen Water system has 4 different parts that need to be replaced at
specific times:
1. Multi-Stage Filter Cartridge - every 4 to 6 months
2. Ceramic Filter - every 12 months*
3. Silver Stones SFEFWFSZNPOUIT
4. Mineral StonesHSFZFWFSZZFBST
If you are also using the Alkalinity & Anti-Oxidant Enhancer, it should be
changed every 12 months
*If you use tank water you may need to change sooner.
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The zazen Multi-Stage Filter Cartridge should be changed every 6 months at
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compounds in its layers, and after 6 months its filtration capacity will be
impacted.
If there are 4 or more persons using the system in your household or office,
we recommend you change the filter every 4 months, as your usage will be
higher.
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If you have purchased from zazen Water directly, we record your system
purchase and all your replacement part purchases in our Customer Reminder
System, so we always know exactly when your parts need replacing.
If you have purchased from one of our Resellers, you can either complete the
Product Warranty Card in your system box and mail to us, or go online to
www.zazen.com.au and click on Free Customer Reminder Service on our
home page and fill in the online form so we have all your details.
We will remind you via email or text when it is time for you to replace all your
zazen Water parts so you can enjoy peace of mind.
zazen Alkaline Water 1300 78 24 25 www.zazen.com.au
Frequency
Filter Cartridge
Register online now at www.zazen.com.au
Customer Reminder Service
FREE
Customer
Reminder
Service

Installation & Care Guide Page 6
General Cleaning & Performance Tips
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brown due to the “organic matter” in your source water. This is normal. The
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of the orange or brown build up will wipe off. Rinse with cold clean water.
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you can use lemon juice or white vinegar to help whiten it.
Never use detergent to clean the Ceramic lter.
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When you change your Ceramic Filter & Silver Stones each year, it is an ideal
time to clean out the inside of the lower tank with a clean cloth and warm
water.
You can also soak your Mineral Stones for a few minutes in hot water to
reinvigorate them - let them cool before placing back in your system.
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This means you need to clean the Ceramic filter so please follow the
instructions above.
We want our customers to be 100% satisfied with their zazen Alkaline Water
system.
If, for any reason, within 90 days from purchasing you are unhappy with your
system, please contact zazen or your local Reseller, so we can arrange for you
to send it back to us and we will refund the purchase price immediately
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.........................................................................................................
We offer a warranty on all parts of the zazen Water system to be free from any
defects for five years from the original date of purchase.
Our Warranty & Money Back Guarantee
zazen Alkaline Water 1300 78 24 25 www.zazen.com.au
Annual Clean
The Flow Rate is
Slower than Normal
Clean the
Ceramic Filter
90 Day Money
Back Guarantee
Five Year
Warranty

zazen Alkaline Water 1300 78 24 25 www.zazen.com.au
Installation & Care Guide Page 7
Questions our Customers often ask us
Why does my water still taste minerally even though I have rinsed and
soaked the stones?
The zazen Mineral Stones are natural stones and will take a few days to
settle down before your water tastes beautiful. If you follow the instruc-
tions and pre-soak the stones this will speed up this process.The water is
safe to drink if you don’t mind the taste, otherwise put on the garden.
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Is the zazen plastic safe?
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and does not leach any harmful carcinogens or endocrine distruptors.
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My zazen Water system is leaking - help!!
There are only 3 ways your system will leak and this is easily fixed as
follows:
1. Magnetic Tap has been over-tightened - if your system is leaking from
around the magnetic tap it means the back of the tap has been
over-tightened. This pushes out the silicone washers and they cannot
seal the unit around the tap hole. Simply empty the lower tank and take
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little and check.
2.
Overfilling 5IFCPUUPNUBOLIPMETMJUSFTPGXBUFS0/-:You cannot fill
the Upper tank if the bottom tank is already full, otherwise water will
overspill.
3. The Multi-Stage Filter has an air bubble and has stopped flowing -
Please remove Filter Cartridge and follow instructions on Page 3 Step 4
again.
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During Initial
Setup
BPA Free Plastic
Leaks

www.zazen.com.au
Australian Customers
Call 1300 78 24 25
Fax [phone]
Email [e-mail]
Postal PO Box 2067
Ashgrove West Qld 4060
International Customers
Call [phone]
Fax [phone]
zazen Alkaline Water 1300 78 24 25 www.zazen.com.au