zilink DH41S User manual
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（For Windows & Mac OS）
HD Wireless PTZ Dome IP Camera
Model:DH41S (Color: Black, White optional)
Model:DH42S(Color: Black, White optional)
Model: DH43S(Color: Black, White optional)
Model: DH47S
V1.0
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CONTENTS
1. OVERVIEW....................................................................................................................................................................2
1.1 Key Features............................................................................................................................................................2
1.2 Read Before Using...................................................................................................................................................3
1.3 Package Contents....................................................................................................................................................3
1.4 Physical Description.................................................................................................................................................3
2 ACCESS THE IP CAMERA.............................................................................................................................................6
2.1 Access the Camera in LAN ......................................................................................................................................6
2.2 Access the Camera in WAN.....................................................................................................................................7
2.2.1 Static IPAddresses............................................................................................................................................7
2.2.2 Dynamic IPAddresses.......................................................................................................................................8
3 SURVEILLANCE SOFTWARE GUI.............................................................................................................................. 11
3.1 Login Interface........................................................................................................................................................ 11
3.2 Surveillance Window..............................................................................................................................................14
4 ADVANCED SETTINGS................................................................................................................................................18
4.1 Device Basic Information........................................................................................................................................18
4.1.1 Device Information...........................................................................................................................................18
4.1.2 Alias Settings ...................................................................................................................................................19
4.1.3 Device Date&Time Settings.............................................................................................................................20
4.1.4 Record Path.....................................................................................................................................................20
4.1.5 Record Schedule.............................................................................................................................................21
4.2 Alarm Service Settings ...........................................................................................................................................21
4.2.1 Alarm Service Settings.....................................................................................................................................21
4.2.2 Mail Service Settings.......................................................................................................................................23
4.2.3 FTP Service Settings.......................................................................................................................................25
4.2.4 Alarm Log.........................................................................................................................................................25
4.3 Network Configuration............................................................................................................................................26
4.3.1 Basic Network Settings....................................................................................................................................26
4.3.2 Wireless Lan Settings......................................................................................................................................28
4.3.3 DDNS Service Settings....................................................................................................................................29
4.4 PTZ Configuration..................................................................................................................................................32
4.5 User&Device Manage ............................................................................................................................................33
4.5.1 Multi-Device Settings.......................................................................................................................................33
4.5.2 User Settings ...................................................................................................................................................36
4.5.3 Maintain............................................................................................................................................................36
4.5.4 Back.................................................................................................................................................................38
5 APP................................................................................................................................................................................38
6 APPENDIX ....................................................................................................................................................................39
6.1 FrequentlyAsked Questions ..................................................................................................................................39
6.1.2 I have forgotten the administrator password...................................................................................................39
6.1.3 Camera can not record....................................................................................................................................39
6.1.4 Subnet doesn’t match......................................................................................................................................39
6.1.5 No Pictures Problems......................................................................................................................................39
6.1.6 Can’t access IP camera on Internet ................................................................................................................40
6.1.7 UPnP always failed..........................................................................................................................................40
6.1.8 Camera can not connect wireless ...................................................................................................................41
6.1.9 Can’t see other cameras listed in multi-device when using remote access ...................................................41
6.1.9 I can’t find Multi-device settings and Record Path settings.............................................................................41
6.1.10 I can’t use the Audio, Talk, Record function. .................................................................................................41
6.2 Default Parameters ................................................................................................................................................41
7 SPECIFICATIONS ........................................................................................................................................................42
7.1 CE & FCC...............................................................................................................................................................43
8. OBTAINING TECHNICAL SUPPORT..........................................................................................................................44
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1. OVERVIEW
This is an integrated HD wireless PTZ Dome IP Camera with a color CMOS sensor. It combines a high quality digital video
camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the
Internet.
It supports the industry-standard H.264 compression technology, drastically reducing file sizes and conserving valuable
network bandwidth.
The IPCAM is based on the TCP/IP standard. There is a WEB server inside which can support Internet Explorer. Therefore,
the management and maintenance of your device is simplified by using the network to achieve the remote configuration and
start-up.
The camera is designed for outdoor surveillance applications such as courtyard,supermarket, and school. Controlling the
IPCAM and managing images are simplified by using the provided web interface across the network utilizing wireless
connectivity.
It supports Android and iPhone APPs for users, please search “HD PTZ IPCam”or other third party APPS, install it through
APP Store, then users can view the camera directly via the smart phone.
1.1 Key Features
● H.264 video compression
● 2.3x zoom lens provide detailed view
● Day/Night surveillance, IR LEDs On/Off auto switch (DH41S without night vision)
● IR night vision (Range:20m)
● Supports image snapshot
● Supports IR-Cut and the filter change automatically
● Supports IE/Firefox/Google/Safari browser or any other standard browsers
● Motion detection alert via E-mail, upload alarm snapshot to FTP
● Compatible with free PC central management software(DeviceClients)
● Compatible with free iOS and Android APP
● Supports Third Party DDNS(dynamic domain name service) Service
● Supports IEEE 802.11b/g/n wireless connection
● Supports WEP, WPA and WPA2 encryption
● Supports two-way audio
● P2P feature for easy remote access
● Supports remote viewing & record from anywhere anytime
● Multi-level users management with password protection
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1.2 Read Before Using
Please first verify that all received contents are completed according to the Package Contents listed below. Before installing
the IP Camera, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty
assembly and installation. This also ensures the product is used properly as intended.
1.3 Package Contents
IP Camera x1
CD x1
DC Power Adapter x1
Quick Installation Guide x1
WiFi Antenna x1
Warranty Card x1
Ethernet Cable x1
1.4 Physical Description
Front Panel
DH41S DH42S
DH43S DH47S
Figure 1.1
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LENS: CMOS sensor with zoom lens
Infrared LED:
Model
IR LEDs
Night visibility Distance
DH41S
None
0m
DH42S
66pcs
20m
DH43S
22pcs
20m
DH47S
22pcs
20m
Back View
DH41S DH42S DH43S DH47S
Figure 1.2
WIFI Antenna: Wireless Antenna
Figure 1.3
Interface View
Figure 1.4
1) Audio input interface
The jack is used to plug external microphone
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2) Audio output interface
The jack is used to plug external speakers.
3) Reset button
Press and keep on the reset button for 15 Seconds, then the IPCAM will be reset and then back to the factory default
parameter. (Please keep the power on when do RESET).
4) Power Interface
Connect the external power adapter
DH41S
12V 1.0A
DH42S
12V 2.0A
DH43S
12V 1.5A
DH47S
12V 1.5A
5) Network interface
10/100M adaptive Ethernet interface. Connect the network cable here.
6) I/O alarm terminal block
This camera provides a I/O alarm terminal block which is used to connect to external input / output
device. It supports I/O alarm, you can turn to Settings –Alarm Service Settings page to configure it.
Side View
Figure 1.5
There is one label located on the body of the camera, which is an important feature of original camera. If there is no any
labels shown in Figure 1.5, it may be a fake one. Fake cameras can not use original firmware and are not eligible for warranty
or technical services.
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2 ACCESS THE IP CAMERA
This chapter explains how to access the camera through browser.
Firstly, make sure the camera connecting with the router via network cable and power on with adapter correctly. Then, install
the IPCam Search Tool software according to the printed manual “Quick Installation Guide”.
2.1 Access the Camera in LAN
This camera supports HTTP protocols, and you can access the camera through two ways.
(1) http:// LAN IP + HTTP Port NO.
Double click the IPCam Search Tool icon, it will show the camera’s IP address automatically.
Figure 2.1
Double click the IP address of the camera; your default browser will be opened to the camera login page.
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2.2 Access the Camera in WAN
2.2.1 Static IP Addresses
Users who have static IP addresses do not need to set DDNS service settings for remote access. When you finished
connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet
via the WAN IP address and port number.
How to Obtain the WAN IP address from a public website
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com. It will show your
current WAN IP address at the webpage.
Figure 2.2
Access your IP Camera from the Internet
You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your
standard browser. For example, you would enter http:// 14.155.122.202:81
NOTE :
Make sure port forwarding is successful. You can do port forwarding by two ways.
1.Do port (HTTP port) forwarding manually. (See Figure 2.6 for further details)
2.If the router has a Virtual Server, it can do port forwarding. Add the camera’s LAN IP and port which you had set earlier to
the router’s port forwarding settings.
When connect the camera to a router, it will have a dynamic IP address and you need to set DDNS service settings to view it
remotely.
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2.2.2 Dynamic IP Addresses
DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, having a fixed host and
domain name. This means however your WAN IP address changes, which still can access your camera with a fixed
hostname via internet at anytime, using http:// hostname:port number.
HTTP Port Number
All cameras have the default HTTP port of 81.
For example, if the camera’s LAN IP is 192.168.1.188:81, it means this camera’s HTTP port is 81. Port number can be
changed between 1 to 55535, make sure it will not be conflicted with other existing ports like 25, 21, 10000 etc.
Set the HTTP port number
Step 1: Open the IPCam Search Tool, and select the camera you would like to change the port, the basic information will be
shown at the right side as in Figure 2.3 and 2.4.
Figure 2.3
Step 2: Modify the Http port, enter the username and password of the Administrator (default username is admin with a blank
password), and click “OK” to apply changes.
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Figure 2.4
Step 3: Waiting about 10 seconds,will see that the camera’s LAN IP address and Http port have been changed.
In this example, it has been changed to 2020, so http://192.168.1.188:2020 will be shown in IPCam Search Tool. Besides, the
LAN IP address is now fixed as a static IP address. This IP address will not be changed whether the camera is powered off or
on.
Note: It is very vital that you need to set a static LAN IP address, otherwise you may have problems later with remote access.
And you’ll see the camera lost power and reconnected on a different LAN IP address. So please ensure you set a static LAN
IP address!
Figure 2.5
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Port Forwarding
Port forwarding allows for outside connections to access a specific device on your network from all over the world. Every
router automatically blocks any incoming connections for safety purposes. Used port forwarding, it means your router to allow
a connection through a certain port (you can think of it as a gateway) into your router. You set this port to a specific device, in
our cases an IP Camera, so it can be accessed from all over the world.
If you never done port forwarding before, you can open and view the following link to understand the basic concept:
http://portforward.com/help/portforwarding.htm
How to set the Port Forwarding?
For example: If the camera’s LAN IP address is 192.168.8.100:2000, using the Linksys brand router.
Step 1: Login to the router, then turn to the “Applications & Gaming” menu, and click on the “Single Port Forwarding”
sub-menu.
PS: In other routers, it may be called “port forwarding” or “port triggering” or “Virtual Server” or “NAT”.
Step 2: Create a new column via the LAN IP address & HTTP Port of the camera within the router as shown
below, then click OK or Submit to save your settings:
Figure 2.6
Access the camera with DDNS via Internet :
After setting the port forwarding, you can use the third party DDNS to access the camera.
Step 1 Please go to the third party DDNS website(such as www.3322.org) to create a free hostname.
Step 2 Configure the DDNS Service Settings within the camera.
1. Choose the DDNS Service 3322.org.
2. Fill in the User, Password, Host you’ve got from www.3322.org.
3. Click Submit, the camera will restart to make the DDNS settings effectively, after that, you will see the DDNS status show it
is successful, and the link will be followed.
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Figure 2.7
If failed, please check again if you have input the correct hostname, user name, and password, and try again the settings.
NOTE : Some third party DDNS service provider offer paid solutions, and you can choose the suitable one for personal using.
3 SURVEILLANCE SOFTWARE GUI
Please refer to the Quick Installation Guide if you install the camera at first time. After that, you need to spend time to learn
the operation of the software.
·3.1 Login Interface
Figure 3.1
The default user name is admin, the password is blank.
Input the correct user name and password, the Sign In interface will be presented.
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Figure 3.2
(1) Live stream Mode: For IE browser, available in IE6.0 or above explorer.
(2) Video stream Mode: For Firefox, Safari, and Google Chrome browser.
(3) Snapshot Mode: For smart phone.
(4) SD Card Record Playback: For playback the video record in the SD card.
(5) Language: Choose the language here.
(6) OCX Download: For downloading and installing the OCX during the first time installation by IE.
Choose IE browser for example.
Figure 3.3
Step1: Click OCX Download, will pop-up the download window as below, choose ‘save’and install the Oplay.zip file of the
OCX, and you can also open and install it directly.
Figure 3.4
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Note: If you click the livestream to login without downloading the OCX, you will see the window as below. The live video won’t
be shown; you have to install the OCX as the window hint.
Figure 3.5
Step2: After installing the OCX, click livestream mode to login to the surveillance window.
Note: Video stream mode and snapshot mode does not need to install the OCX.
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3.2 Surveillance Window
Figure 3.6
Section1:Logo position
Section2: Pan/Tilt Control Panel
Figure 3.7
1------Up, 2------Down,
3------Left, 4------Right ,
5----- Up-Left 6----- Up-Right
7----- Down-Right 8----- Down-Left
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Section3: Control icons
Figure 3.8
Zoom In: Click it to start zoom in.
Zoom Out: Click it to start zoom out.
Horizontal Patrol: 355°from left to right, click it to start patrol, the icon will turn to be colored, like: .
Preset Cruise: Click it to start cruise from preset position 1 to position 8, the icon will turn to be colored, like: .
Control the IR LEDs ON/OFF Manually: Click it to set the IR LEDs normal ON, and the icon will turn to be colored,
like: . That means the default state of infrared red will be opened.
Set Horizontal Left side Border: Click it to set the current position as left side border.
Set Horizontal Right side Border: Click it to set the current position as right side border.
Border Patrol: Set the left&right side border first, click it to start border patrol, icon will turn to be colored, like: .
Guard Position ON: Click it to enable this function, the camera will recover to the preset guard position if without
any actions within 30 seconds.
Guard Position OFF: Click it to forbid guard position function.
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Reversal: Click the reversal image, and the icon will turn to be colored, like: . Click again, will back to normal.
Mirror: Click the mirror image, and the icon will turn to be colored, like: . Click again, will back to normal.
OSD: Click it to show the device name, date&time on live video screen, the icon will turn to be colored, like: .
Device name: Go to Settings -> Device basic information -> Alias settings, can change the device name.
Date & Time: Go to Settings -> Device basic information -> Device date&time settings, can adjust the date&time.
I/O switch ON.
I/O switch OFF.
Section4: Video parameters
Figure 3.9
Mode: 50HZ(EU,CN), 60HZ(US,CA)
Resolution: 320x240(QVGA), 640x480(VGA), 1280x720(720p).
The bigger the resolution, the better of the image quality will be.
The smaller the resolution, the more fluent video streaming will be. Normally suggest to choose VGA(640x480)
Frame Rate: 5fps, 10fps, 15fps, 20fps, 25fps.
Normally, when the frame rate above 15, you can achieve fluently video.
Section 5: Image parameters
Figure 3.10
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PTZ speed: There are three levels: Slow, Medium, Fast.
Rate: Adjust the rate parameter from 128 to 8192.
Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should
combine well with the network bandwidth. When the bandwidth is very narrow and bit rate is large, it will lead to video
can not play well.
Brightness: Adjust the brightness parameter from 0 to 255.
Contrast: Adjust the contrast parameter from 0 to 255.
Saturation: Adjust the saturation parameter from 0 to 255.
Hue: Adjust the chroma parameter from 0 to 255.
Default: Click the default, which means all the video parameters like Brightness, Contrast, Saturation, Chroma will be
presented the default values.
Section 6: Preset
Figure 3.11
This camera supports 8 preset positions.
Set: Click it to set the preset positions, and choose the number to save the position what you need the camera to remember.
Call: Click the call, which means you can call the preset positions what you have been set before.
How to do 8 basic preset positions?
1. Move the camera and stop at a desired place where you want set preset position.
2. Click Set button and choose the number(1-8) for the preset position.
3. After that, you can move the camera and stop at another place, and set another preset position. You can set the basic
8 preset positions with this method.
4. If you want to see one preset position you have set, click the Call button and choose the number, and the camera will go to
the preset position.
Section7: Multi-Device Window
Figure 3.12
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It supports to maximum of 9 cameras being monitoring at the same time. Set other cameras in multi-device setting (Chapter
4.5.1)
Full Screen: Double click the live video window, it will change to full screen, double click again to exit.
Section8: Audio/Talk/Record/Snapshot/Settings
Audio: Click it to hear the sound around the camera by the earphone or speakers what connected with PC, and
the icon will turn to be colored, like . Click again to stop it.
Talk: Click it, the icon will turn to be colored, like , then talk to the microphone connected with PC,
people around the camera can hear your voice. Click again to stop it.
Record: Click it to start recording, the icon will turn to be colored, like ,Click again to stop it. The default
storage path is C:\RecordFiles. You can change the storage path: Settings->Basic Device Information->
Local Record Path.
Snapshot: Click it to take a snapshot and save the picture to default storage path C:\Snapshots.
Settings: Click it and turn to advanced settings.
4 ADVANCED SETTINGS
Click the button “Settings”, and enter into advanced settings control panel.
4.1 Device Basic Information
It contains 5 columns: Device Information, Alias settings, Device date&time settings, Record Path, Record Schedule.
4.1.1 Device Information
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Figure 4.1
Device Firmware Version: The System Firmware version of the camera.
Embeded Web UI Version: The application firmware version of the camera.
Alias: The device name of the camera.
Device ID: The unique ID of the camera, it will help you identify the camera in software.
Alarm Status: Show the alarm working status.
UPnP Status: Show the UPnP status.
DDNS Status: Show the DDNS working status.
MAC: The wired MAC address of the camera.
WIFI MAC: The WIFI MAC address of the camera.
WIFI Status: Show the camera connect the WIFI succeed or failed.
SD Total Capacity(M): Show the SD card total storage capacity.
SD Remaining capacity(M): Show the remain sd card capacity.
SD Status: Show the SD card status.
Language: Choose the suitable language.
4.1.2 Alias Settings
Default device name is Anonymous, so you can change the device name here.
Figure 4.2
This manual suits for next models
3
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