2N SmartCom User manual

www.2n.czFirmware
Version
2N SmartCom
®
Wireless Device Management over IP
User Manual
1.8.0
1.8.x

The 2N TELEKOMUNIKACE joint-stock company is a Czech manufacturer and supplier of
telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private
branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has
been ranked among the Czech top companies for years and represented a symbol of stability
and prosperity on the telecommunications market for almost two decades. At present, we
export our products into over 120 countries worldwide and have exclusive distributors on all
continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands protected
by law.
2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information and
to answer your questions about 2N products and services. On www.faq.2n.cz you can find
information regarding products adjustment and instructions for optimum use and procedures
„What to do if...“.
Declaration of Conformity
2N TELEKOMUNIKACE hereby declares that the 2N SmartCOM product complies with all
®
basic requirements and other relevant provisions of the 1999/5/EC directive. For the full
wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz.
The 2N TELEKOMUNIKACE company is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee a high quality, technical level and professional aspect of all our
Content

Content
1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.3 Terms and Symbols Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2. Description and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.1 Basic Version Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.2 PRO Version Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.3 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.4 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3. Function and Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.1 Putting in Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.2 GSM LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.3 Input and Output Circuits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.4 Input Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4. Configuration by Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.1 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.2 List of Supported AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5. Configuration by SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
6. Terminal Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
7. Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
7.1 SC Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
7.2 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
7.3 Control Panel Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
8. AT API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
8.1 AT API Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
8.2 Supported Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

9. User Defined Functions - UDF . . . . . . . . . . . . . . . . . . . . . . . . 110
9.1 UDF Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
9.2 UDF Condition Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
10. sc_config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
11. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
11.1 Firmware Upgrade (Update) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
11.2 Factory Default Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
11.3 Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
12. Technical Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
12.1 Technical Parameters for Basic Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
12.2 Technical Parameters for PRO Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
13. Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . 136
13.1 List of Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
13.1 Regulations, Laws and Directives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
13.3 General Instructions and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

52N TELEKOMUNIKACE a.s., www.2n.cz
®
1. Product Overview
In this section, we introduce the product, outline its application2N SmartCOM
®
options and highlight the advantages following from its use. The section also includes
safety precautions.
Here is what you can find in this section:
1.1 Product Description
1.2 Upgrade
1.3 Terms and Symbols Used

62N TELEKOMUNIKACE a.s., www.2n.cz
®
1.1 Product Description
The GPRS communication unit is a new product developed and2N SmartCOM
®
manufactured to provide the maximum utility value, quality and reliability. We hope
you will be fully satisfied with the for a long time. Use 2N SmartCOM
®2N®
in accordance herewith for the purposes it was designed and SmartCOM
manufactured for.
is designed for Internet connection via the GPRS network and data2N SmartCOM
®
retransmission from peripherals connected to RS 232/485/M–Bus via the IP protocol
and GPRS network to a data requesting server or device. Two relay outputs can be
controlled and switched and parameters can be measured on two galvanically
connected inputs.

72N TELEKOMUNIKACE a.s., www.2n.cz
®
Safety Precautions
Do not switch on in the vicinity of medical apparatuses to2N SmartCOM
®
avoid interference. The minimum distance of the antenna and pacemakers should
be 0.5m at least.
Do not switch aboard a plane.2N SmartCOM
®
Do not switch near petrol stations, chemical facilities or2N SmartCOM
®
sites where explosives are used.
Any mobile telephone use prohibition based on RF energy radiation applies
to too.2N SmartCOM
®
may disturb the function of TV sets, radio sets and PCs.2N SmartCOM
®
Warning! contains components that can be swallowed by2N SmartCOM
®
small children (SIM card, antenna, etc.).
Never exceed the voltage value specified on the adapter. Check the
available voltage range before connecting to a different power2N SmartCOM
®
supply.
When comes to the end of its operational life, dispose of it2N SmartCOM
®
in accordance with applicable regulations.
is equipped with an external antenna connector. The2N SmartCOM
®
antenna has to be located indoors for safety reasons.

82N TELEKOMUNIKACE a.s., www.2n.cz
®
Warning
Do not place the unit near heat sources (such as space heaters, hot
air heaters, etc.).
2N SmartCOM
® only works reliably under the conditions specified in
this User Manual. Any unauthorised interventions and/or changes in
use and operation may result in malfunction or destruction of the
product.

92N TELEKOMUNIKACE a.s., www.2n.cz
®
1.2 Upgrade
The manufacturer reserves the right to modify in order to improve its2N SmartCOM
®
qualities.
Manual
Version Changes in Documentation
1.0.0 The User Manual corresponds to FW version 2N SmartCOM
®
.1.0.x
1.1.0 The User Manual corresponds to FW version 2N SmartCOM
®
.1.1.x
1.3.0 The User Manual corresponds to FW version 2N SmartCOM
®
.1.3.x
1.4.0 The User Manual corresponds to FW version 2N SmartCOM
®
.1.4.x
1.5.0 The User Manual corresponds to FW version 2N SmartCOM
®
.1.5.x
1.6.0 The User Manual corresponds to FW version 2N SmartCOM
®
.1.6.x
1.7.0 The User Manual corresponds to FW version 2N SmartCOM
®
.1.7.x
1.8.0
The User Manual corresponds to FW version 2N SmartCOM
®
.1.8.x
Caution
The manufacturer is committed to upgrading the firmware according
to the clients' requirements. Refer to the 2N web sites forwww.2n.cz
the current and GSM module firmware versions and2N SmartCOM
®
User Manual updates.
Refer to the Maintenance section for firmware2N SmartCOM
®
upgrade details.

102N TELEKOMUNIKACE a.s., www.2n.cz
®
1.3 Terms and Symbols Used
Symbols Used in Manual
The following symbols and pictograms are used in the manual:
Safety
abide by this information to prevent persons from injury.Always
Warning
abide by this information to prevent damage to the device.Always
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.
AT Command AT command stored in the hyper terminal.
Future Functions and Features
The in this document designates the functions and features that aregrey–marked text
under preparation or development at present.

112N TELEKOMUNIKACE a.s., www.2n.cz
®
2. Description and Installation
In this section we describe the product and its installation. 2N SmartCOM
®
Here is what you can find in this section:
2.1 Basic Version Description
2.2 PRO Version Description
2.3 Before You Start
2.4 Mounting

122N TELEKOMUNIKACE a.s., www.2n.cz
®
1.
2.
3.
4.
5.
2.1 Basic Version Description
2N SmartCOM
® consists of a board carrying a power supply, RS 232 and RS
485/M–Bus interfaces and a GSM module. The GSM module is responsible for a
continuous Internet connection via GPRS and two relays for output contact control.
Connectors for optional devices are located in the upper part of the u2N SmartCOM
®
nit. Refer to the figures below for description. The whole system is2N SmartCOM
®
enclosed in a solid aluminium case.
Figure: 2N SmartCOM
® Description (Top View)
Relay output terminals
Input circuit terminals
GSM LED indicator
SIM holder
GSM antenna SMA connector

132N TELEKOMUNIKACE a.s., www.2n.cz
®
1.
2.
3.
Figure: 2N SmartCOM
® Connectors (Bottom View)
RS 232 bus connector
RS 485 bus connector
Power supply connector

142N TELEKOMUNIKACE a.s., www.2n.cz
®
1.
2.
3.
4.
2.2 PRO Version Description
2N SmartCOM PRO
® contains all basic version interfaces plus a terminal for
gel–lead–acid accumulator connection, a real time clock function, Wireless M–Bus and
ZigBee (both optional) and Ethernet interface (optional). Refer to the figures below for
description. The whole system is enclosed in a solid aluminium case.2N SmartCOM
®
Figure: 2N SmartCOM
® Description (Bottom View)
RS 232 connector
Power supply and battery connector:
U +, U – – contacts for input supply voltage
in in
Batt+, Batt– – contacts for gel–lead–acid accumulator
RS 485/M–Bus/RS232 connector (depends on the device version)
Ethernet interface (optional)

152N TELEKOMUNIKACE a.s., www.2n.cz
®
1.
2.
3.
4.
5.
6.
Figure: 2N SmartCOM
® Connectors (Top View)
SMA connector for ZigBee antenna (optional)
SMA connector for Wireless M–Bus antenna (optional)
Input circuit terminal block:
RE1, RE2 – relay contacts
IN1, IN2 – input circuits (type is determined by jumper settings)
GND – ground to be used with input circuits IN1 and IN2
U +, U – – auxiliary contacts with supply voltage, to be used e.g. for connecting
in in
supply voltage to relays (directly connected to U +, U – contacts on 4–pin
in in
power supply connector)
Signalling LEDs (ZigBee, WMbus, GSM LED)
SIM holder
SMA connector for GSM antenna

162N TELEKOMUNIKACE a.s., www.2n.cz
®
2.3 Before You Start
Installation Conditions
Install the GSM antenna with respect to the signal quality in the2N SmartCOM
®
location. Where the signal is poor, use a higher gain antenna (not included in the
delivery).
Install off sensitive devices and human bodies to avoid EM2N SmartCOM
®
interference.
Refer to the Technical Parameters ( ) for the allowed range of workingS. 6
temperatures.
2N SmartCOM
® may not be operated on sites exposed to direct sunshine or in
the vicinity of heat sources.
2N SmartCOM
® is designed for indoor use. Never expose it to rain, running
water, condensation moisture, mist, etc.
2N SmartCOM
® may not be exposed to aggressive gases, acid vapours,
solvents and similar chemicals.
Caution
Make sure that you are equipped with all necessary technical means,
particularly a GPRS supporting SIM card with PIN request disable or a
PIN identical with that set in the configuration. 2N SmartCOM
®

172N TELEKOMUNIKACE a.s., www.2n.cz
®
2.4 Mounting
External Antenna Connection
Screw the enclosed antenna into the SMA antenna connector.
Figure: Antenna Connection
Caution
Tighten the antenna connector ; never use agently with your hand
tool!
Note
The antenna should be located in one and the same building with 2N®
for safety reasons. SmartCOM
SIM Card Installation
Find the SIM card holder near the top.2N SmartCOM
®

182N TELEKOMUNIKACE a.s., www.2n.cz
®
1.
2.
Figure: SIM Card Installation
Insert the SIM card in the holder.
Push the card in until it clicks into position.
Caution
Make sure that the GSM provider's SIM card is intended for the GSM
network supported by your version and that2N SmartCOM
®
GPRS–based data transmission is activated.
Make sure that the SIM card does not request the PIN or that the PIN
is identical with that set in the configuration.2N SmartCOM
®
Remember to set the relevant SIM and provider's services (call
forwarding, call barring, preferred networks, SMS centre, etc.) on your
mobile phone ( ) before inserting the SIM card in 2N MeterModem
®
2N SmartCOM.
®
Power Supply
2N SmartCOM
® is DC supplied from a 12V/0.5A power adapter. Make sure that the
voltage value and polarity comply with the data specified at the powe2N SmartCOM
®
r connector before connecting your to an adapter other than that2N SmartCOM
®
included in the delivery.
is DC supplied in the range of 5–50V. Make sure that the2N SmartCOM PRO
®
voltage value and polarity comply with the data specified at the powe2N SmartCOM
®
r connector before connecting your to an adapter other than that2N SmartCOM
®
included in the delivery. Connect the supply voltage to the 4–pin connector next to the
RS232 connector. You can also connect there a gel–lead–acid accumulator as a power
supply backup. The supply voltage is also present on the 10–pin input circuit terminal
block on the opposite side of the device. These contacts can be used as auxiliary, e.g.
for connecting supply voltage to relays.

192N TELEKOMUNIKACE a.s., www.2n.cz
®
Warning
Never connect the power supply until you have connected the
antenna to avoid the GSM module damage.
Never connect any incompliant power supply to avoid electric
accident or system damage

202N TELEKOMUNIKACE a.s., www.2n.cz
®
3. Function and Use
In this section we provide the basic and extended functions of the pro2N SmartCOM
®
duct.
Here is what you can find in this section:
3.1 Putting in Operation
3.2 GSM LED Indicator
3.3 Input and Output Circuits
3.4 Input Calibration