3xLogic Vigil VRM User manual

VIGIL VRM
Software v7.1
User’s Guide
October 2013 Revision
Copyright © 2013 3xLOGIC, Inc.

Table of Contents
1 Introduction 1
2 System Requirements 2
3 Quick Start 3
4 Features 4
5 Hardware Installation 5
5.1 Replacing your VCR with the Sanyo DVR 6
5.1.1 Sanyo DVR-M800 Connections 6
5.1.2 Sanyo DVR-M810 Connections 6
5.1.3 Sanyo DVR-M814 Connections 7
5.2 Configuring the Sanyo DVR 8
5.2.1 Typical Installation 9
6 Software Installation 10
6.1 If MSDE Already Exists on the Target System 10
6.2 If MSDE Does Not Exist on the Target System 11
6.3 Special Windows XP Installation Notice 12
6.4 Installing VRM Software 14
6.5 Upgrading VRM Software 15
6.6 Uninstalling VRM Software 15
7 Initial Program Setup 16
7.1 Settings Window 18
7.1.1 General Settings Tab 18
7.1.2 Path Settings Tab 19
7.1.3 Sections Tab 20
7.1.4 Personnel Tab 21
7.1.5 Session Types Tab 22
7.1.6 Locations Tab 23
7.1.7 Recorders Tab 25
7.1.8 Offences Tab 28
8 Creating Cases and Sessions 29
8.1 Creating a Case 30
8.1.1 Select Investigators 32
8.1.2 Creating a Session 33
8.1.2.1 Adding a Live Recording 35
8.1.2.2 Downloading Previously Recorded Video 38
8.1.2.3 Downloading Previously Recorded Audio 41
8.1.2.4 Importing Other Files 42
8.1.2.5 Viewing File Details 43
8.1.2.6 Previewing Added Media Files 43
8.1.2.7 Generating WAV Files from Video Files 43
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8.1.2.8 Removing Media Files 43
9 Searching 44
9.1 Searching Cases 44
9.2 Searching Sessions 45
10 Disclosure / Export 47
10.1 Creating a Case Summary 47
10.2 Exporting Case Media 48
10.2.1 Disclosure Export to DVD/CD-RW 48
10.2.2 Disclosure Export to Data Drive 49
10.2.3 Exporting Session Media 50
10.3 Authenticating Exported Footage 52
10.4 DVD Label 53
10.5 Export History 54
11 Security 55
11.1 System Activity Monitoring 55
11.2 Export Activity Monitoring 56
12 Registration 57
12.1 Register VIGIL VRM 57
12.2 Register a Sanyo DVR 58
13 How to Record an Interview 59
14 Troubleshooting 60
14.1 Hardware Issues 60
14.2 Software Issues 61
15 Glossary 62
16 Contact Information 66
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1 Introduction
The VRM software is a management tool for organizing digital material related to cases. This can include:
lRecorded video and audio from a VIGIL Server or Sanyo DVR-M8xx series digital video recorder (DVR).
lPictures taken with digital cameras or scanned images.
lAudio gathered from digital voice recorders in Olympus DSS format.
lDocumentation such as Microsoft Word documents, spreadsheets, Adobe PDF, and more.
lCentralizing information such as addresses, contact information, notes, and more, of internal and exter-
nal personnel.
VRM organizes all media and information via case files. Each case file will have specific information such as a case
number, involved investigators, offence committed and general notes. For each case, a number of sessions will be
added which contain the different media and information.
All media can be easily exported for distribution to colleagues, attorneys, or other involved parties by using the
built-in export functions of VRM to write to CD or DVD writers.
All case and session information is searchable using powerful search and filter functionality. Vigil video and audio
footage are played back with Window Media Player, whereas Sanyo video clips are played back using the fully fea-
tured DV Player and Sanyo audio is played back using the VRM software built-in audio player.
Note: VIGIL VRM includes support for Sanyo DSR's. These products are now Discontinued by Sanyo, the sup-
port still remains in VRM for legacy purposes.
Disclaimer: *This application has been optimized for use with Windows XP and Windows 7. 3xLOGIC does not actively support other operating systems. Installing this application on operating sys-
tems other than the those mentioned above may have undesirable consequences.
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2 System Requirements
Recommended PC Requirements
Processor Intel Pentium 4 with 2GHz minimum processor speed or faster
Memory 512MB RAM or more
Video SVGA card with minimum 512MB video RAM, 1024x768 display resolution,
and DirectX 8.1 application programming interface
Operating
System
Windows 2000 SP4 or Windows XP SP2
DirectX 8.1 or newer
Additional Requirements
LAN/WAN
Connectivity VRM must have LAN/WAN connectivity to the digital video recorder(s).
Digital DVR
VIGIL Server
Unlimited storage (based on VIGIL Server type)
Up to 32 channels of video and audio plus additional network cameras
and audio
Sanyo DVR-M800
Limited to 240GB of storage
Only the last octet of the IP address can be configured; always set to
192.168.0.###
Sanyo DVR-M810
Will support 600GB of storage
Sanyo DVR-M814
Will support 600GB of storage
Four channels of video and audio
Olympus
Voice/DSS
Integration
Olympus DSS Player Release 4.x/3.x or DSS Player 2002 must be
installed (normally available from the voice recorder software package).
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3 Quick Start
VIGIL Server or Sanyo DVR Setup
lDisconnect existing VCR and remove.
lReconnect cameras, audio and power to the Vigil or Sanyo DVR.
lConnect the network cable and keyboard and mouse (if applicable) to the DVR.
lConfigure the network for the DVR. For VIGIL Servers, the network is setup during the Windows
installation. For Sanyo DVRs, the network is setup via the Sanyo DVR menu or dipswitches.
(See Sanyo DVR-M800 manual pages 37-38)
(See Sanyo DVR-M810 manual pages 39-41)
(See Sanyo DVR-M814 manual pages 59-61)
Workstation Setup:
lInstall MSDE.
lInstall VRM software.
lConnect the digital voice recorder of your choice and install any software that comes with this
device.
lStart VRM application.
lCreate a user with administrator privileges.
lConfigure the VRM settings.
Test System:
lRecord and download video.
lRecord and download audio.
lExport video and audio.
lImport video and audio.
Your new digital video recording system is now ready for use. Please read the rest of the guide to become familiar
with the many features of this system.
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4 Features
Feature Details
Direct replacement for VCR, simply remove cables from VCR and plug into DVR.
Accessible from any
PC on the network
Play/search/record footage from any PC on the network running the VRM software
suite.
Export Video, Audio,
and Images
lRecording Sanyo footage to DVDs playable on any consumer DVD player.
Export Sanyo video in AVI or MPG2 format, or Vigil video in AVI format.
lExport images in BMP or JPG format.
lGenerate and export Sanyo audio files in WAV format.
Sound Import audio files from handheld digital recording devices in WAV or Olympus DSS for-
mat.
Digital Pictures Import digital pictures in any standard format: JPEG, BMP, TIFF, RAW, and more.
Documents Import a variety of other types of documents ranging from Microsoft Word doc-
uments, spreadsheets, scans, faxes, e-mails, etc.
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5 Hardware Installation
This section describes the installation of the Sanyo DVR-M800, DVR-M810, DVR-M814, the Microsoft SQL Server
2000 Desktop Engine (MSDE), and the VRM software. Please see the Vigil Server User’s Guide for details on setting
up a VIGIL Server.
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5.1 Replacing your VCR with the Sanyo DVR
Connect your existing VCR’s video and audio cables to the DVR. Connections diagrams for the different units are as
follows.
You will also need to connect a network cable to attach the DVR to your network.
5.1.1 Sanyo DVR-M800 Connections
5.1.2 Sanyo DVR-M810 Connections
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5.1.3 Sanyo DVR-M814 Connections
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5.2 Configuring the Sanyo DVR
The configuration instructions are for the DVR-M814, others may vary.
lConnect a display to Monitor Out.
lTurn the DVR on.
lThe DVR will display a self-check routine screen. Wait until this has finished as it may take a
few minutes.
lClick the Menu button on the DVRs front panel.
lNavigate to entry number six, RS485/Network/Remote Set using the front panel arrow keys.
lUse the right arrow key to enter the settings.
lNavigate to Advanced Setting, again clicking the right arrow key to enter the advanced settings
screen.
lNavigate to IP Address and click the right arrow key.
lClicking the right arrow key will select each porting of the IP address in sequence. When the por-
tion of the IP address you wish to change is highlighted, use the up and down arrows to change
the number.
lWhen the IP address has been entered, return to the main screen by clicking Menu again.
lContinue on to the next step of installing the VRM software package on your computer.
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5.2.1 Typical Installation
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6 Software Installation
6.1 If MSDE Already Exists on the Target System
Warning: If you already have an installation of MSDE (Microsoft SQL Server Desktop Engine) on the system
where you are trying to install VRM then you must make sure that the SQL administrator password is set to blank
before proceeding. After VRM has installed successfully then the SQL administrator password can be returned to its
non-blank state.
Warning: Please ensure that Microsoft SQL Server is using the default port of 1433 and the default sa pass-
word of blank before beginning the software installation.
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6.2 If MSDE Does Not Exist on the Target System
If you downloaded your install kit for MSDE (Microsoft SQL Server Desktop Engine), simply double-click the EXE
file that you downloaded to run it. If you are installing from CD, load it in your CD-ROM drive and run the EXE on it.
Note: To install MSDE you must have at least 76MB of free hard drive space.
Navigate through the installation screens as follows:
Install Screen Details
Welcome Names the software you are installing
Ready To Install Offers one more chance to abort the installation. Click Next to start the installation.
Progress/Complete Informs the user of the status of the installation progress/completion. The installation
may take a few minutes. Click Finish to exit the setup screen.
Restart Click to restart the computer.
To uninstall MSDE, go to Add/Remove Programs (Start | Settings | Control Panel | Add/Remove Programs), and
click Remove by the entry MSDE. Follow the prompts to perform the removal process.
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6.3 Special Windows XP Installation Notice
Warning: During the installation you may get a Windows File Protection and/or a Windows Logo testing
notice. Please follow the following instructions when this happens. Failure to do so can result in a non-functioning
software installation.
Click Continue Anyway.
Click Cancel.
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Click Yes.
Click Yes.
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6.4 Installing VRM Software
To install VRM you must have at least 20MB of free space on your hard drive: 10MB to load, and 10MB once loaded.
Note: If you are upgrading to a newer version of the VRM software, please make sure you have the upgrade
version of the install package.
If the install kit for VRM has been downloaded, simply double-click the EXE file that you downloaded to run it. If
you are installing from CD, load it in your CD-ROM drive and run the EXE on it.
The installation process performs the following functions:
lInstalls VRM software (required).
lInstalls multimedia CODECs for audio/video encoding/decoding (required).
lInstalls Adobe Acrobat Reader for viewing the User’s Guide (optional).
oAcrobat Reader has its own install process. Please be sure to follow the prompts. If you already have a PDF
viewer installed, you can safely click No at the prompt.
lInstalls DV Player for video playback (optional).
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6.5 Upgrading VRM Software
Warning: Please ensure that Microsoft SQL Server is using the default port of 1433 and the default sa pass-
word of blank before beginning the software upgrade.
To upgrade VRM software go to the program called Update (Start | Programs | VIGIL). Browse to the location of
the update file (has a VGL file extension) and select Open and then click, Update to begin the updating process. You
will be prompted to restart your computer. The update will begin the next time the operating system loads.
6.6 Uninstalling VRM Software
To uninstall VRM software, go to Add/Remove Programs (Start | Settings | Control Panel | Add/Remove Pro-
grams), and click Remove by the entry VRM. Follow the prompts to perform the removal process.
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7 Initial Program Setup
When the VRM application is opened for the first time, the following window will alert you to set up a user with
administrator privileges.
Click and the Settings window will open with the Personnel tab selected.
Click to create new users in the Personnel Info window.
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Because this is the first account created, it must be set as an administrative account. Enter a user name and pass-
word and any other pertinent information to enable the Administrator check box. Check this box and click OK; you
will be asked to confirm the password.
Warning: Do not forget this user name and password. If the user name and password are forgotten, VRM
will lock you out of the system. If this happens, see Section 16 Contact Information: 16 Contact Information.
After setting up an administrator account, the remaining settings should be configured to ensure full functionality
of the VRM software.
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