A J Way Waddesdon II User manual

1
User Instructions
Dual Motor
Riser Recliner Chair
March 2015
Issue 1
Important: Read carefully & retain for future
reference
It is the user’s responsibility to ensure they are fully aware of and have understood all the
safety and other instructions contained in these pages before installing or using the chair.
Contents
1 Introduction to A J Way riser recliner chairs
1.1 What is a riser recliner chair?
1.2 Why is there a need for this type of
chair?
2 General Use
2.1 Intended Use
2.2 Indications
2.3 Contra-Indications
3 Guidelines for Best Practice
4 User Instructions
4.1 Installation
4.2 General Operation
4.3 Duty Cycle / Safety Cut-out
4.4 Adjusting the chair
4.4.1 Controls Handset
4.4.2 Elevating the Legrest
4.4.3 Lowering the Legrest
4.4.4 Reclining the Backrest
4.4.5 Raising the Backrest
4.4.6 Standing-Up/Power-lift
4.4.7 Sitting-Down/Lowering the Chair
4.5 Re-Use
5 Additional Features
5.1 Emergency Lowering Device
5.2 AccuPak (Optional)
5.3 Hazard Sensor Device (Optional)
6 Care & Maintenance
6.1 Periodic Checks
6.2 Upholstery Maintenance
7 Troubleshooting
8 General WARNINGS and Safety Notices
9 Questions and Concerns
10 Manufacturer

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•A J Way chairs must only be used with
the make and model of electrical
components supplied with them which
must be kept dry at all times.
•Children must NEVER be allowed to
play with or left unsupervised near
lifting seat or reclining back chairs at
any time. To prevent any
unauthorised use A J Way
recommends that the plug is removed
from the socket when the product is
not in use.
•Please refer to our product literature
for the user weight limits for all our
Riser Recliner Chairs. Your warranty
will be void and user safety may be
compromised should the weight limit
of a user for the particular chair you
have purchased be exceeded.
1 Introduction to A J Way Riser
Recliner Chairs
1.1 What is a riser recliner chair?
A riser recliner chair is designed to benefit
users in various ways. All A J Way riser
recliners have electrically powered rise
functions that will assist rising from a
seated to a standing position at the touch of
a button. The chairs will also recline to
provide comfort and relief for users and
facilitate a resting or napping position.
1.2 Why is there a need for this type
of chair?
The ability of a seated person to function
efficiently and perform activities is
dependent on their ability to adopt the
appropriate posture. All activity is posture
dependent. If a person cannot move or has
problems adjusting their posture, it may be
necessary to use seating to try to provide
this postural positioning.
Equally important is the ability to rise safely
and confidently from a seated position,
which is what a riser recliner chair is
designed to assist with.
2 General Use
2.1 Intended Use
Riser recliner chairs are intended for the
following user environments:
• Nursing Homes
• Residential Care Homes
• Private Residences
2.2 Indications
Riser recliner chairs are appropriate for the
following users:
• Ambulant and semi ambulant users
who require assistance in getting in
and out of the chair
• Users with low to medium risk of
pressure sores (on chairs fitted with
Reflexion™ foam seat)
• Users with high risk of pressure sores
(on chairs fitted with Intelli-Gel® seat)
following clinical assessment
• Users with moderate cognitive
impairment
2.3 Contra-indications
Riser recliner chairs are NOT suitable for
the following users:
• Non-ambulant users (unless used in
conjunction with suitable patient
handling equipment)
• Users with severe cognitive
impairment (unless supervised by a
care-giver and following clinical
assessment)

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3 Guidelines for Best Practice
To ensure good practice when considering
purchasing a riser recliner chair and
effective use post purchase we advise that
the following guidelines are considered:
• Seek advice and input from a qualified
therapist/professional and/or A J Way
representative/distributor at the initial
prescription of the chair.
• If unsure when ordering the chair and
any accessories contact either the
therapist involved, your A J Way
representative, distributor or A J Way
Customer Services Team on 01494
471821.
• All care-givers that will be supervising
the user(s) should be trained in
operating the chair to ensure correct
positioning of the user is achieved.
4 User Instructions
The purpose of the user instructions is to
indicate the safe operation, adjustment and
maintenance of your riser recliner chair.
The chair is ready for use once the chair
has been fully installed in the correct
position and the user has read and
understood the operating instructions.
Please retain these instructions for future
reference.
Safety related WARNINGS are included
within the user instructions. Please refer
to these before use. It is the user’s
responsibility to ensure they have read
and fully understood the following
instructions. Once you have read the
user instructions if you still have any
doubts or require clarification please
contact your A J Way representative,
distributor or A J Way Customer
Services Team on 01494 471821.
4.1 Installation
It may be necessary to move your chair in
order to install it in the correct place. If so,
proceed as follows
Before moving the chair:
•Ensure that it is switched off at the
mains socket.
•Unplug the lead from the transformer
to the chair and neatly coil the cable.
Place the cable either in the side
pocket or on the seat of the chair to
ensure it does not become entrapped
and damaged in transit.
•Ensure that there is a power socket
available close to where the chair will
be placed.
NB: Small black particles of powder
coating may occasionally rub off the
metal action of a riser recliner chair
during use. If you are concerned that
this may mark a pale coloured carpet or
floor, please take steps to protect your
flooring before positioning the chair.
If the back of your chair needs to be
removed for transit proceed as follows:
•Recline the backrest slightly and then
release the backrest by pulling the
locking levers forward. The locking
levers are situated at the rear of the
chair between the arm unit and
backrest.
•Lift the velcro backflap and tuck out of
the way to ensure it does not reattach
itself.
•Standing behind the chair grasp the
backrest at about the point where the
backrest meets the arm unit and pull
evenly upwards and towards yourself.
•After the chair has been moved
replace backrest and ensure that it is

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locked securely in place by pushing
the levers back in and reattaching the
velcro.
Always check that the backrest has been
located securely on the metal plates and
is level and totally secure before using
the chair.
NB. Backrest Units are heavy and need
to be lifted out evenly to avoid bending
the metal plates. Care should be taken
not to strain one’s back when attempting
to remove or refit a backrest.
Always ensure that the plug is undamaged
before plugging in to a suitable 240V power
supply. All cables and power leads must be
positioned in such a way that they cannot
become accidentally trapped in the chair
mechanism, run over by the castors or
other equipment such as vacuum cleaners.
Please always ensure that leads, cables
and all other electric components are kept
dry.
If the chair is moved the plug must always
be removed from the socket and the slack
in the cables taken up so that there are no
trailing wires.
It is important that leads and cables are
checked for damage every time the chair is
moved and not less frequently than once a
week. If any cables are found to be
damaged in any way it is vitally important
that you contact your A J Way
representative, distributor or A J Way
Customer Services Team on 01494
471821.
If the handset, transformer or any other
electrical components become wet the chair
should be unplugged at once and the
emergency batteries disconnected.
Most A J Way riser recliners are fitted with
a remote transformer block which is
attached to a 13 amp plug. The
transformer block must not be allowed to
dangle from a high socket. Always take
care not to trip over the block and keep it
located in the safest possible position in a
well ventilated, dry place on the floor where
it sits on its rubber feet. The transformer
reduces the 240V mains power to a safe
low voltage of just 24V.
• Connect one end of the extension lead
into the matching two prong slot in the
transformer block and the other end
into the plug situated at the rear of the
chair underneath the backflap, usually
held fast by a cleat.
• Then connect the mains plug of the
transformer into a suitable mains
power socket and switch on the
power.
• The chair should now operate when
the handset buttons are pressed.
It is not recommended to use extension
leads with this product but plug the
electrical lead directly into the socket.
If your A J Way Riser Recliner does not
come complete with its transformer or
handset please contact your A J Way
representative, distributor or A J Way
Customer Services Team on 01494
471821.
NB. Emergency lowering device
batteries are single use only and must
be replaced immediately if the chair is
operated whilst there is no mains power
to the chair. They should also be
replaced at least once a year
irrespective of being used.

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Your chair is now connected but you must
read the general operation instructions
below before use.
4.2 General operation
WARNING: This is an electrical item and
should be treated with caution. It is for
indoor use in a dry environment only.
WARNING: Do not exceed the maximum
user weight (please refer to your A J
Way brochure or the website –
www.ajway.co.uk - for maximum weight
limits)
WARNING: The user is at risk if the chair
is not correctly specified at time of
purchase.
WARNING: Before first use ensure all
packaging and covering materials have
been removed. Locate the chair on a flat,
stable surface.
WARNING: Ensure the mains cable is
not a trip hazard and that excess cable
is NOT stored under the chair.
WARNING: Always ensure that there is
nothing to obstruct the free movement
of the chair, for example children or
pets, or solid objects: e.g.: a wall.
WARNING: The chair is not suitable for
use by children. Any children in the
vicinity must be supervised at all times.
WARNING: Before first use, the chair
should be tested to ensure that all
functions are working correctly.
WARNING: Exercise care when lowering
into the chair as shock loads can
severely damage the chair and the
mechanism.
WARNING: Always move the chair
unoccupied and unplugged from the
mains socket.
WARNING: Avoid sitting on the arms as
this can cause damage to the armrests.
WARNING: The chair is NOT fitted with
battery back-up unless specified at time
of purchase. In the event of mains
failure, the chair will rely on its
Emergency Lowering Device which will
return the chair to sitting one time only.
Once this has been performed the
battery will then need replacing. Where
users are at high risk of mains failure,
please contact your A J Way
representative, distributor or A J Way
Customer Services Team on 01494
471821 to request fitting of battery back-
up option.
WARNING: Do not use this chair with
users who exhibit violent behaviour.
4.3 Duty Cycle / Safety Cut-out
The motors within the chair are not
designed for continuous operation. They
should only be used for 10% of the time (for
example: 2 minutes every 20).
In the event that the motors overheat, or the
power limit of the motors is exceeded, a
safety device will cut out the power to the
motors and disable the chair’s activities.
If the chair does not restart after
approximately 20 minutes please contact
your A J Way representative, distributor or
A J Way Customer Services Team on
01494 471821.

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4.4 Adjusting the chair
The chair has a range of electrically
operated adjustments that can be operated
using the control handset, specifically:
• Standing-up (Power-lift)
• Legrest Elevation
• Back Recline
WARNING: Take care when adjusting
positions to avoid trapping or pinching
of body parts.
WARNING: Only the occupant or a
responsible person should operate the
chair.
When the chair is not in use it should be
returned to the seated position.
4.4
.1 Controls Handset
When the handset is on and ready to use
all buttons on the handset should light up
(unless your chair has been supplied with a
Proline handset).
. If the
up your handset is not ready for operation
and it is necessary to turn the handset on
by pressing the power button (
once. All buttons on the handset should
light up to indicate that your chair is ready
for operation.
WARNING:
Take care not to overstretch
the handset cable and ensure the
handset is not left on the floor.
WARNING:
Take care to avoid fluids
being spilt onto your chair or the
handset.
When not in use the handset should be
stored in the pocket on the side of the chair.
Damage to the handset could result in loss
of operation of the chair or possible
5
4
.1 Controls Handset
When the handset is on and ready to use
all buttons on the handset should light up
(unless your chair has been supplied with a
. If the
buttons are not lit
up your handset is not ready for operation
and it is necessary to turn the handset on
by pressing the power button (
Button 1)
once. All buttons on the handset should
light up to indicate that your chair is ready
Take care not to overstretch
the handset cable and ensure the
handset is not left on the floor.
Take care to avoid fluids
being spilt onto your chair or the
When not in use the handset should be
stored in the pocket on the side of the chair.
Damage to the handset could result in loss
of operation of the chair or possible
1
2
3

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unintended movement of the support
surfaces.
4.4.2 Elevating the Legrest
(Button 2)
By pushing Button 2, the legrest will
elevate. At any point during this movement
the elevation can be stopped at the desired
height by releasing pressure on the button.
WARNING: Do not sit on the legrest.
The legrest is not designed to support the
weight of an adult.
When the chair is being used to aid
standing, the legrest is automatically folded
away as the chair rises.
4.4.3 Lowering the Legrest
(Button 3)
By pushing Button 3, the legrest will be
lowered. At any point during this movement
the legrest can be stopped at the desired
height by releasing pressure on the button.
4.4.4 Reclining the Backrest
(Button 4)
By pushing Button 4, the backrest will
recline slowly. At any point during this
motion the backrest can be stopped at the
desired position by releasing pressure on
the button.

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4.4.5 Raising the Backrest
(Button 5)
By pushing Button 5, the backrest will raise
slowly to a more upright position.
4.4.6 Standing-Up / Power-lift
(Button 3)
From the sitting position, by pushing
Button 3the chair will slowly rise to enable
the user to stand.
If the legrest has previously been raised it
will automatically retract at the same time
as the chair begins to rise. If the backrest
has previously been lowered this will also
raise automatically as the chair begins to
rise.
4.4.7 Sitting-Down / Lowering the
Chair (Button 2)
From the standing position, by pushing
Button 2the chair will slowly lower to the
sitting position.
WARNING: Lowering the chair can result
in a potential risk of entrapment. Check
that there are no children or pets
underneath the chair before lowering.
WARNING: Carers should not stand with
feet underneath the chair sides when the
chair is being lowered
4.5 Re-Use
If the chair is to be re-used by another user
other than the person for whom the chair
was specified, the new user should be
assessed to check the chair and its
dimensions are suitable for them.
WARNING: There is a risk of infection
transmission if the chair is being re-
used with a new user within a healthcare
setting. Ensure the chair is fully cleaned
and disinfected before re-use.

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5 Additional Features
5.1. Emergency Lowering Device
All A J Way Riser Recliner Chairs (except
bariatric chairs) are fitted with a very basic
emergency lowering system which enables
the chair to perform one basic movement
(for example, from recline to sit position) in
the event of power failure.
If your chair comes with this option it is
important that you ensure your supplier has
connected it and installed any necessary
batteries on delivery. These batteries must
be changed on a very regular basis, (at
least once a year), to provide any benefit
and must be replaced at once if the chair is
accidentally operated when the power is
turned off, as one small operation of the
chair will drain the batteries.
If you notice that operation of your chair is
much slower than you would normally
expect, it is likely that the chair is operating
on its emergency batteries. Stop operating
the chair immediately and return it to a
position from which you can safely rise
before checking the power supply to the
chair. The batteries will then need
renewing once the main power supply is
restored.
Always ensure that the power is
disconnected when replacing any batteries.
If you are worried about loss of operation of
your chair as a result of power cuts, we
strongly recommend that you purchase a
rechargeable battery backup system which
plugs into the transformer unit and which,
when fully charged, should allow you to
make approximately 40 – 50 movements of
the chair.
WARNING: Hazard sensor devices if
fitted to your chair will gradually drain
emergency batteries if the chair is left
unplugged every night or for long
periods of time.
5.2 AccuPak Remote Charging
System (Optional)
AccuPak is a system which allows the chair
to be operated via a mains independent
power supply. This enables the user to
charge the batteries when the chair is not in
use and then operate the chair without the
need for trailing wires or a power socket.
If the AccuPak is fully charged (8 hours)
you can expect 50-80 operations before the
chair needs recharging (approx 75 cycles
with an average weight person in a single
motor chair). It is estimated that in normal
use the chair will need recharging once or
twice a week.
When the charge is low there is an audible
alarm at which point there is sufficient
power for 2-3 operations. When the alarm
sounds the battery needs recharging as a
matter of urgency. The chair may be
operated while the battery unit is being
recharged if necessary. There is no need
to discharge the batteries completely to
prolong their life. It is not possible to
overcharge the batteries but as the whole
essence of the system is to use it remotely
it should be used, wherever possible,
without being connected to mains power.
The life of the batteries is approximately
1000 charging cycles.
NB: If your chair is fitted with the AccuPak
system, batteries for the emergency
lowering device are not routinely supplied
with the chair as they are not required. The
fittings for the batteries may, however, still
be present in the transformer.
If the chair is fitted with the AccuPak
system at the time of manufacture the outlet
housing for the mains charging unit is
situated in the rear of the left hand sitting
arm unit. If the chair is fitted with the
system retrospectively the battery unit will
stand on the floor behind the chair and the
lead from the transformer will plug directly
into the unit.

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5.3 Hazard Sensor Device (Optional)
Most A J Way Riser Recliner Chairs may be
fitted with a hazard sensor strip if required.
This strip runs around the outside of the
chair base and will detect an obstacle that
hits the strip when the chair is being
lowered.
If the strip encounters an object in the way
it should stop the downward movement of
the chair and lift slightly away from the
object.
Please note that the optional hazard sensor
does NOT cover the legrest or scissor
actions on your chair or the gap between
the seat and backrest and it is vitally
important to ensure that no person, animal
or object is in any way likely to become
entrapped in any part of the chair, or
between the chair and a wall or other
object, whilst the chair is in operation. On
all chairs extreme care also needs to be
taken to ensure that the user’s legs do not
move off the legrest top when the chair is in
operation to avoid accidental entrapment in
the scissor action.
NB. Hazard sensor devices will gradually
drain emergency batteries if the chair is left
unplugged every night or for long periods of
time.
6 Care and Maintenance
6.1 Periodic Checks
WARNING: To ensure safe and reliable
operation, the chair should be regularly
checked (monthly) by the user or care-
giver for any faults.
Monthly checks:
• Any damage to the mains power cable
• Any damage to the handset cable
• Full functionality of the controls handset
• Any loose or detached parts
• Any damage to the fabric of the chair
and any soiling of the fabrics.
In the unlikely event of the chair
malfunctioning, first check whether the
mains plug has been connected to the
electrical socket and switched on.
WARNING: Do not tamper with the
mechanism in any way. There are no
user serviceable parts.
If any damage is present, STOP using the
chair and contact your A J Way
representative, distributor or A J Way
Customer Services Team on 01494
471821.
6.2 Upholstery Maintenance
The chair should be kept clean, to preserve
the life and good looks of the chair. It is
recommended that the chair is vacuum-
cleaned once a week.
For information on cleaning your chair and
maintaining the upholstery please contact
your A J Way representative, distributor or
A J Way Customer Services Team on
01494 471821.
WARNING: Disconnect the chair from
the mains supply before carrying out
any cleaning activity, to avoid the risk of
entrapment or electric shock.
WARNING: Check the chair for
functionality after cleaning the chair.
WARNING: Some materials used in the
construction of the chair or the
upholstery (for example fire-retardant
proofing agents) may cause an allergic

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reaction to users. Users with a high
sensitivity to chemicals should obtain
medical advice before using the product.
7 Troubleshooting
If your chair fails to operate, if possible
check the following before consulting your
A J Way representative, distributor or A J
Way Customer Services Team:
•Check the chair is plugged into the
mains and that power is switched on.
Three and 5 button handsets should
illuminate when the activate button is
pressed.
•Check the cables running from the
chair to the transformer block and from
the transformer to the socket are
securely plugged in at both ends.
•Check mains fuses and see if another
electrical appliance operates from the
socket.
•It may be that a thermal cutout has
activated. Switch off chair at mains
and leave transformer to cool for 20 –
30 minutes. Reconnect to mains and
test. If your chair overheats on a
regular basis contact your A J Way
representative, distributor or A J Way
Customer Services Team on 01494
471821.
•Turn off power at mains. Check
whether any cables have become
damaged or broken. If so, contact
your A J Way representative,
distributor or A J Way Customer
Services Team to organise a
replacement.
•If your chair is juddering or
excessively noisy in operation, turn off
power at mains, cover carpet and
upholstery and any other nearby
items, place chair in maximum seat lift
position, ensure moving parts are
relatively dust free and spray moving
parts sparingly with light machine oil
(WD40). Wipe off any excess and
then reconnect chair to power, operate
various functions a few times to work
lubricant through the mechanism.
Check that no coins or other objects
have fallen down the sides of the chair
as this can impede the chair’s
movement. If your chair is still
juddering or excessively noisy, contact
your A J Way representative,
distributor or A J Way Customer
Services Team on 01494 471821.
Please note that riser recliner chairs do
make an audible noise during the action of
the chair and some covers, especially vinyl
and leather but sometimes soft covers too,
do emit a creaking or rubbing noise when
the controls are activated. If the chair
makes what you consider to be excessive
noise at any time then please contact your
A J Way representative, distributor or A J
Way Customer Services Team on 01494
471821.
The wrap which covers the seat and legrest
of your chair is a removable floating item
and may in some cases gradually move to
one side in use. This should be moved
back to a central position as soon as this is
noticed to avoid excessive wear and to
maintain an even appearance. To move a
wrap that has moved off centre grip the
wrap at the front on the side you need to
pull towards and with the other hand tap the
seat area in the direction you wish the wrap
to travel until it has centralised.
WARNING: At no time should you
attempt to open any of the electrical
components or make any repairs or
adjustments to the mechanism of your
chair.

12
WARNING: Do not use your chair if you
have any reason to believe it has a fault
– unplug it and do not use it until it has
been repaired.
To report a fault please contact your A J
Way representative, distributor or A J Way
Customer Services Team on 01494
471821. When reporting a fault or problem
it is helpful if you can quote the serial
number on your chair. This may be found
on the permanent fire label which is fixed to
the rear of the chair and can be viewed by
releasing the velcro that secures the
backflap to the rear metal base frame.
8 General WARNINGS and Safety Notices
WARNING: This is an electrical item and
should be treated with caution. It is for
indoor use only in a dry environment.
WARNING: Always ensure that there is
nothing to obstruct the free movement of
the chair, for example children or pets, or
solid objects, e.g.: a wall.

13
WARNING: The chair is not suitable for use
by children. Any children in the vicinity
must be supervised at all times.
WARNING: Take care when adjusting
positions to avoid trapping or pinching of
body parts.
WARNING: Do not sit on the legrest.
WARNING: Only the occupant or a
responsible person should operate the
chair.
WARNING: Exercise care when lowering
into the chair as shock loads can severely
damage the chair and the mechanism.
WARNING: Do not leave children
unattended in the room with a chair unless
the mains or handset is disconnected.
9 Questions and Concerns
Should you experience any difficulties or have any concerns regarding the initial purchase or
subsequent adjusting of your chair or have any concerns regarding its use or operation then
immediately contact your A J Way representative, distributor or A J Way Customer Services Team
on 01494 471821.
If your call concerns a specific seating product or item of furniture please have ready your sales
order number before you telephone. This may be found on the permanent fire label which is fixed
to the rear of the chair and can be viewed by releasing the velcro that secures the backflap to the
rear metal base frame.

14
10 Manufacturer
A J Way & Co. Ltd
Unit 2, Sunters End, Hillbottom Road, Sands, High Wycombe, HP12 4HS, England
Telephone: [phone] Fax: [phone]
Email: [e-mail]
Unit 2
Sunters End
Hillbottom Road
Sands, High Wycombe,
HP12 4HS
England
Telephone: [phone]
Fax: [phone]
Email: [email protected]
www.ajway.co.uk