Acard ARS-2000SUP User manual

ARS-2000SUP
Ultra SCSI Hard Disk Drive
User's Manual
Version: 1.0
Copyright©2007 ACARD Technology Corp.
Release: December 2008

Copyright and Trademarks
The information of the products in this manual is subject to change without prior notice and does not
represent a commitment on the part of the vendor, who assumes no liability or responsibility for any
errors that appear in this manual.
ACARD is the trademark of ACARD Technology Corp. Microsoft and the Windows Logo are the
registered trademarks, and Windows is thetrademark of Microsoft Corporation. All brands and trademarks
are the properties of their respective owners.
This manual contains materials protected under International Copyright Conventions. All right reserved.
No part of this manual may be reproduced in any form or by any means, electronic or mechanical,
including photocopying, without the written permission of the manfacturer. All requiries should be
addressed to ACARD Technology Corp.

Table of Contents
Chapter 1.About SCSIDE II.................................................................................................................7
Chapter 2.Introduction..........................................................................................................................8
2.1.Overview...................................................................................................................................8
2.2.Features.....................................................................................................................................8
2.3.Specifications............................................................................................................................8
2.4.Package and Others...................................................................................................................9
Chapter 3.Hardware Installation.........................................................................................................10
3.1.Install a 2.5'' HDD..................................................................................................................10
3.2.Set the Jumper.........................................................................................................................12
Chapter 4.Troubleshooting.................................................................................................................13
Chapter 5.Technical Support Form.....................................................................................................14

WEEE Statement
In order to cope with the increasing waste electrical and electronic equipment, reduce the use of
landfill and incinerator, and prevent the harmful matter of waste equipment from entering the
environment, the European Union (EU) has set the Directive on Waste Electrical and Electronic
Equipment (WEEE) asking manufacturers to collect, recycle and treat waste electrical and
electronic equipment properly. Member nations already established their free of charge recycle
systems of WEEE before August 13, 2005. Accordingly, ACARD has to be responsible for
recycling all products exported to Germany. You can return your ACARD product that needs
recycling to a local collector.
WEEE Erklärung
Mit dem Ziel die steigende Menge elektrischer und elektronischer Altgeräte zu bewältigen ohne
hierzu unnötig Mülldeponien und Verbrennungsanlagen zu belasten und um die Verschmutzung
der Umwelt durch freiwerdende Stoffe aus den Altgeräten zu vermeiden, hat die Europäische
Union (EU) die Richtlinie über Elektro- und Elektronik-Altgeräte erlassen. Die Richtlinie
verpflichtet Hersteller, elektrische und elektronische Altgeräte umweltgerecht einzusammeln, zu
recyceln und zu entsorgen. Die Mitgliedsstaaten der EU haben bereits ihre kostenfreien
Recyclesysteme konform der WEEE vor dem 13. August 2005 eingerichtet. Entsprechend der
Richtlinie ist ACARD verantwortlich für die umweltgerechte Entsorgung aller nach Deutschland
exportierten ACARD Produkte. Sie können Ihr zu entsorgendes ACARD Produkt zu Ihrer
örtlichen Sammelstelle bringen.
AEEA verklaring
Met het doel de stijgende hoeveelheid afgedankte elektrische en elektronische apparatuur te
beheersen zonder hiervoor onnodig stortplaatsen en verbrandingsovens te belasten en om de
vervuiling van het milieu door vrijkomende stoffen uit de afgedankte apparatuur te voorkomen,
heeft de Europese Unie (EU) de richtlijn betreffende afgedankte elektrische en elektronische
apparatuur besloten. Deze richtlijn verplicht fabrikanten afgedankte elektrische en elektronische
apparatuur in te zamelen, te recyclen en te verwijderen. De lidstaten van de EU hebben reeds
de kosteloze recyclesystemen volgens de AEEA vóór de 13 augustus 2005 ingericht. Conform
de richtlijn is ACARD verantwoordelijk voor de verwijdering van alle naar Nederland
geëxporteerde ACARD producten. U kunt uw afgedankt ACARD product naar uw locale
inzamelplaats brengen.
Elektrik ve Elektronik Madde Atıkları Demeci
Elektrik ve electronik madde atıklarının yukselmesiyle basedebilmek ,arazi doldurma ve cop
yakma fırını kullanımını azaltmak,atık madde zararlarının cevreye yayılmasını onlemek icin
Avrupa Birligi (AB),ureticilerden elektrik ve elektronik madde atıklarını gerektigi gibi
toplamalarını,geri donusturmelerini ve kimyasal isleme tabi tutmalarını talep etmek icin Elektrik
ve Elektronik Madde Atıkları uzerine bir direktif hazırladı.Topluluk uyeleri,13 Agustos 2005' ten
once elektrik ve elektronik madde atıklarının ucretsiz geri donusum sistemlerini coktan
olusturmuslardı.Bundan dolayı, ACARD, Almanya'ya ihrac ettigi butun urunlerin geri
donusumunden sorumludur.ACARD urunleri geri donusum gerektirirse yerel toplayıcılara geri
verebilirsiniz.
English
German
Dutch
Turkish

WEEE бюлетень
ЧтобЫ сρaвиться сувеличивающимся ненуҗным электрическим иэлектронным
оборудованием, уменъшите использование закапывания мусора ииспользования
установки для с игания отходов, препятствуйте вредному выбросам загрязнять
окру ановки среду, Европейский союз (EC) установил Директиву по Нену ному
Электрическому иЭлектронному Оборудованию (WEEE) для того, чтобы изготовителей
собрали, перерабатывали ивообще проявили внимание кнену ному электрическому и
злектронному оборудованию дол ным образом. Члены нации установили бесплатную
систему иэлектронному оборудованию дол ным образом. Члены нации установили
бесплатную систему переработки WEEE до 13 августа 2005. Соответственно, ACARD
обязан быть ответственным за то, что переработал все продукты, экспортируемые в
Германию. Вы мо ете возвратнть ваш продукт ACARD, который ну дается в
рециркуляции местному сборщику.
WEEE Statement
Afin de gérer la quantité croissante de déchets électriques et électroniques, de réduire
l’utilisation des décharges et des incinérateurs et d’éviter que des déchets nocifs ne polluent
l’environnement, l’Union Européenne a publié la directive WEEE sur les déchets électriques et
électroniques. Celle-ci spécifie que les fabricants doivent collecter, recycler et traiter
l’équipement électronique et électrique usagé. Depuis le 13 août 2005, les pays membres ont
mis en place un système de recyclage gratuit selon le WEEE,.
De ce fait, Acard est responsable du recyclage de tous les produits exportés vers l’Allemagne.
Vous pouvez mettre au rebut votre équipement ACARD usagé dans votre centre local de
recyclage.
Pour plus d’informations sur les lieux de mise au rebut des équipements usagés destinés au
recyclage, veuillez contacter votre mairie, votre service de traitement des déchets ménagers ou
le magasin où vous avez acheté le produit.
RAEE
Con la finalidad de reducir el incremento de residuos eléctricos y de material electrónico,
reduciendo el uso de los vertederos e incineradoras y prevenir el preocupante aumento del
contacto de estos residuos con el medio ambiente. Por este motivo la Unión Europea ha fijado
la Directiva de Residuos de Aparatos Eléctricos y Electrónicos (RAEE) solicitando a los
fabricantes la recolección, reciclaje y tratamiento de ests residuos correctamente. Los paises
miembros ya han establecido su sistema de reciclaje gratuito de RAEE antes del 13 de Agosto
del 2005. Por este motivo ACARD es el responsable del reciclaje de todos los productos
exportados a Alemania. Usted puede devolver su producto Acard a un punto de recogida local
cuando desee reciclarlo.
Dichiarazione WEEE
Per far fronte all’aumento dei residui delle apparecchiature elettriche ed elettroniche, ridurre
l'uso di materiale di riporto e degli inceneritori, ed impedire che il materiale nocivo delle
apparecchiature residue entri a contatto con l'ambiente, l’ Unione Europea (UE) ha stabilito le
Direttive sui Residui delle apparecchiature Elettriche ed Elettroniche (WEEE) chiedendo ai
fornitori di raccogliere correttamente, riciclare e trattare le apparecchiature elettriche ed
elettroniche residue. Le nazioni facenti parte dell’ Unione Europea hanno già stabilito il loro
sistema gratuito di riciclaggio di questo materiale (WEEE) prima del 13 agosto 2005. Di
conseguenza, ACARD è responsabile del riciclaggio di tutti i prodotti esportati in Germania.
Potete restituire il vostro prodotto acquistato da ACARD che deve essere riciclato da un’
azienda specifica locale.
Russian
French
Spanish
Italian

Chapter 1. About SCSIDE II
The Overview
ACARD is an expert of storage. It has years of experiences in the design,
development and application of storage devices. The quick solutions it provides
always meet the market demand, and have won praise from some well-known
manufacturers in the world. Over the years its exclusive SCSIDE technology, chips
and system applications have obtained an important market share, but now owing
to the change of times, its SCSIDE technology is no longer simply used to make
SCSI-to-IDE (SATA) Bridges that turn ATA/IDE (SATA) hard drives or ATAPI devices
into high-performance SCSI ones. The technology can be furthermore used to
design serialized, visualized and fit-for-network Bridges to connect more storage
devices and to do more transformations like SATA-to-SAS, Network-to-SATA/SAS,
etc. For these different applications, ACARD has given the technology a new name
SCSIDE II. That means the second generation of SCSIDE technology. Storage
products based on SCSIDE II are more practical and more popular.
Besides having the new functions of ACARD’s IC, the series products of SCSIDE II contain
the technology of the first generation, too. In operation, SCSIDE II uses the built-in RISC
on the chip for interface transformation to lower the burden of CPU in data transfer, and
accordingly enhances the I/O performance, makes the whole system more stable and
more efficient. The applications of SCSIDE II on different storage devices are flexible and
steady. The prices of SCSIDE II products are also reasonable.
The reason of turning an IDE/SATA/SAS interface into a high-end, all-purpose
SATA/SCSI/Network one is that corporations have desired to get highly efficient and stable
interfaces for data transfer by using inexpensive storage interfaces so as to accomplish
the economy of costs. Obviously, SCSIDE II has the technological advantage and its price
meets the corporate budget. ACARD’s series products of SCSIDE II are quite compatible
with Windows NT/2000/XP/Vista, Linux, Unix and Mac.
SCSI-to-SATA
The basic type of SCSIDE II is raising a SATA interface from 15.G to 3G. The SCSI
interface is raised to Ultra 320 too. Besides being applied to SATA devices for
transformation, SCSIDE II also supports the newest SATAPI devices for the transformation
of SATA to SCSI. Furthermore, the form factors of SCSIDE II products include the
industrial standards, too. In other words, such modularized products are specially
designed for industrial storage equipment.
7

Chapter 2. Introduction
2.1. Overview
ARS-2000SUP is a SCSI-to-SATA II bridge. Through its connection to a SCSI host
50-pin connector the bridge can turn a 2.5'' hard drive into a 50-pin single ended
SCSI HDD. Thus, you can replace old/damaged SCSI HDD by the bridge with high
performance and cost-effective SATA HDD.
2.2. Features
◦ACARD chips: ARC767 and ARC772
◦Converts low-price SATA device to high-performance SCSI interface delivers
great savings
◦Creates new SCSI devices in economic cost
◦Designed in 3.5” form factor for a built-in 2.5” SATA hard disk drive
◦Easy to install and use
◦Supports most Ultra SCSI interfaces
◦Cross-platform operation supports Windows NT/2000/XP/2003/Vista, Linux,
Mac, Sun
2.3. Specifications
•ARS-2000SUP supports 20MB/s of transfer rate
•Supports a SATA hard drive of 1.5G/3.0G
•Supports SCSI RAID card
•Provides Flash ROM for firmware update
•Selectable SCSI ID from 0 to 7
•Temperature:
◦Operation: -40°C to 80°C
◦Non-operation: -40°C to 80°C
◦Humidity: 15% to 90%
◦Size: 14.6 cm(L) x 10.1 cm (W) x 2.5 (H)
8

2.4. Package and Others
•Package
◦ARS-2160 or ARS-2320 × 1
◦screws for 2.5” SATA hard drive × 4
◦screws for ARS-2160 or ARS-2320 × 4
◦User's manual × 1
•Spec Parameters
◦Temperature: Operation: 0°C to 85°C
◦Non-operation: -40°C to 85°C
◦Humidity: 15% to 90%
◦Size: 14.6 cm(L) x 10.1 cm (W) x 2.5cm (H)
•Connectors
◦CN2: 50-pin SCSI connector
◦CN17: 4-pin power connector
◦CN16: SATA II integrated connector
◦CN3: reserved
◦CN4: reserved
◦J1: jumper
9

Chapter 3. Hardware Installation
3.1. Install a 2.5'' HDD
Follow the procedures below to install 2.5” SATA HDD into ARS-2000SUP.
1. Remove the 4 screws of ARS-2000SUP and open the upper case.
2. Slide the 2.5'' SATA hard drive along the sides of ARS-2000SUP till it connects
CN16.
3. Fix the SATA hard drive to the two sides of ARS-2000SUP with the enclosed 4
screws.
10

4. Return the upper cover of the bridge and fix with the 4 screws.
11

3.2. Set the Jumper
12

Chapter 4. Troubleshooting
After installing ARS-2000SUP, if it doesn't work properly, try to eliminate the problem
referring to the procedures below:
1. Check the hardware installation
a. Make sure SATA HDD was firmly connected to the ARS-2000SUP.
b. Make sure the ARS-2000SUP was firmly connected to the SCSI cable.
c. Make sure the SCSI terminator and terminator power was properly set.
2. Check the SCSI ID setting
a. Make sure if the SCSI ID is unique in the same SCSI channel.
Note: The default SCSI host adapter ID is 7. If not required, please set ID to other
ones.
b. Make sure if the SCSI ID is supported by the SCSI host adapter.
Note: Older SCSI card with narrow SCSI bus only does not support SCSI ID 8 or
greater.
3. Check the device detection
a. Make sure the ARS-2000SUP was detected by the SCSI host adapter.
b. Make sure the model name was detected correctly.
c. Make sure the SCSI synchronization speed is correct.
4. Check there is no error while data accessing. If there is an error occurred, try to:
a. Lower the data transferring speed.
b. Shorten the SCSI cable.
c. Simplify the SCSI connection ex: connect only one device at a time.
d. Exchange another SCSI cable or terminator.
Unfortunately, if the problem remain unchanged, please fill in the technical support form
and mail to us for help.
13

Chapter 5. Technical Support Form
Email address: [email protected]
Website: http://www.acard.com
『*』is required
14
Model Name* (ex: ARS-2000SUP)
Hardware (PCB) version* Firmware version*
System Configuration
Motherboard/System model*
SCSI host adapter/chip brand & model*
SCSI host BIOS version
Other I/O card*
Operating System*
SATA HDD brand & model*
SATA HDD capacity
SATA HDD firmware
Problem description*