Accelerated Concepts 6355-S User manual

User Manual
SR-Series LTE Router
accelerated.com© 2017 Accelerated Concepts, Inc. Version 170209

2© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Preface
AccelerAted concepts reserves the right to revise this publicAtion And to mAke chAnges in the
content thereof without obligAtion to notify Any person or orgAnizAtion of Any revisions or
chAnges.
©2017 AccelerAted concepts, Inc. All rIghts reserved. AccelerAted concepts, the AccelerAted logo
And All other AccelerAted concepts mArks contAIned hereIn Are trAdemArks of AccelerAted concepts. All
other mArks contAIned hereIn Are the property of theIr respectIve owners. ImAges Are shown for IllustrAtIve
purposes only; IndIvIduAl experIence mAy vAry.

3© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
WARNING
tocomply wIth fcc/Ic rf
exposure lImIts, At leAst 20cm
sepArAtIon dIstAnce must be
mAIntAIned between Any AntennA
of the unIt And Any pArt of the
user At All tImes.
WARNING
the unIt must be powered off
where blAstIng Is In progress,
where explosIve Atmospheres Are
present, or neAr medIcAl or lIfe
support equIpment. donot power
on the unIt In Any AIrcrAft.
WARNING
cA prop 65 wArnIng: thIs
product contAIns chemIcAls
known to the stAte of cAlIfornIA
to cAuse cAncer, bIrth defects,
or other reproductIve hArm.
CAUTION
donot use An AntennA thAt wAsn’t
supplIed by the mAnufActurer. IfA
dIfferent AntennA Is requIred, fIrst
consult AccelerAted concepts,
Inc. for recommendAtIons thAt
suIt your cIrcumstAnces.
CAUTION
bypressIng the erAse button when
powered up, the confIgurAtIon of
the sr-serIes Is erased And the
unIt Is reverted to fActory defAult
settIngs.

4© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Contents
Package contents 5
exchanging Power tiPs 6
Ports and connectors 7
device Leds8
Location seLection 9
aLongside existing infrastructure 9
new dePLoyments 9
PhysicaL setuP 10
PLug-inLte moduLe 11
network integration 12
Lte for wan faiLover 12
Lte for Primary internet acess 12
antenna Positioning 13
Lte signaL status 14
defauLt settings 15
custom settings 16
network managed configuration 16
LocaL configuration 16
getting started with acceLerated view™ 17
viewing & editing grouP configurations 17
uPgrading firmware 18
using remote commands 19
Learning more 19
interface configuration 20
changing the Lan subnet 20
creating new interfaces 20
vLan management 21
wifioPtions 22
wireLess Lan 22
cLient mode 22
wifias wan 23
firewaLL settings 24
Port forwarding 24
Packet fiLtering 24
duaL-wan configurations 25
faiLover 25
connectivity monitoring 25
carrier smart seLect™ 26
Load baLancing 26
virtuaL router redundancy ProtocoL 27
troubLeshooting 28
resetting your device 28
out-of-band sms commands 28
LocaL device management 29
defining acustom aPn 30
end user agreement 31
technicaL suPPort 32
NOTE: select AchApter to nAvigAte directly to its content. click the accElEraTEd logo to return to this pAge At Any time.

5© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Package Contents
16350-sr/ 6355-sr unit 21002-cm modem
3cellulAr AntennAs (2x)4wi-fiAntennAs (2x)
6power supply unit
7interchAngeAble power plug tips*8screws (2x)
drywAll Anchors (2x)
plAstic fAce plAtes (2x)
5ethernet cAble
*AdditionAl power tips mAy not be included by defAult.
NOTE
the sr-series needs
At leAst one Active
sim cArd (2ff) for
lte connectivity.
NOTE
wifiAntennAs Are
not included with
6355-srs.
NOTE
one plAte covers
the plug-in slot
completely, the other
hAs holes thAt Allow
the AntennAs to
portrude from the
cm module.

6© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Exchanging Power Tips
the sr-series router mAy include four interchAngeAble plug tips thAt Allows the power
supply unit (psu) to operAte in most countries. the psu comes with the united stAtes
style plug instAlled.
tochAnge the plug tip:
•while holding down the "push" button, slide the current plug tip forwArd.
•pull off the AttAched plug tip.
•slide the new tip down into plAce until it clicks.
1 2

7© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Ports and Connectors
3wAn port
4lAn ports (4x)
5seriAl port
6erAse button
7usb port
8power socket
9wi-fiAntennA connectors (2x)
2sim select button
1cellulAr AntennA connectors (2x)
1
23445678
9
NOTE
wifiAntennAs Are
not included with
6355-srs.

8© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Device LEDs
3network stAtus led
4wifistAtus
5lAn stAtus
6wAn stAtus
7power indicAtor
2signAl strength
1sim indicAtor
1
34567 2

9© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Location Selection
aLongside existing infrastructure
when deploying the sr-series Alongside existing network equipment, in Atelco closet
for instAnce, pleAse consider the following (when possible):
•Avoid metAl enclosures.
•mAximize distAnce from other equipment.
•mount the device on the most exterior wAll.
•higher elevAtions Are ideAl.
new dePLoyments
ifthere Aren'tAny networking AppliAnces currently instAlled At the deployment locAtion,
consider mounting the cellulAr router close to Awindow for optimAl reception (in
Addition to the Aforementioned list).
NOTE
the 6350-sr does
not support power
over ethernet (poe).
itmust be locAted
neAr An electricAl
outlet.

10© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Physical Setup
1Affix the two wifi
AntennAs to the conncetors
situAted closest to the power
socket.
2connect the power
supply to the corresponding
12v socket on the device's
bAck pAnel.3gAther the two cellulAr
AntennAs, ActivAted sim
cArd, And plug-in module.
these will be explAined lAter.
wifiAntennAs
sim cArd
plug-inmodule
power supply unit
cellulAr AntennAs
SET ASIDE
SET ASIDE
activated
NOTE
the plug-in module
must be instAlled
before connecting
the cell AntennAs.
(see pAge 11)
NOTE
there is AlAbel on
the bottom of the
sr-series router thAt
indicAtes the plug-
in module'simei
number.
(the module is
referred to As the
1002-cm.)
verify this imei
number is An exAct
mAtch to thAt on
the plug-in module
itself, As well As the
lAbel on the router's
pAckAging.

11© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Plug-In LTE Module
1identify the sim 1 And
sim 2 slots. ifusing only
one sim cArd, insert it into
sim 1. A second sim mAy
be inserted into slot sim
2 for An AlternAte wireless
cArrier.
2with the AntennAs'
smA connectors pointing
outwArd, slide the 1002-
cm module into the sr-
series router. A clicking
sound will indicAte it is
properly inserted.
3slide the white plAstic
plAte over the AntennA
connectors to cover the
plug-in module As shown; it
will clip into plAce.
4Affix the cellulAr
AntennAs to the two
connectors protruding
from the device.
1
34
2
NOTE
besure to use the
plAte with the cut
outs for the AntennA
connectors.
NOTE
you mAy need to push
on the white clip for
it to lock into plAce
once inserted into
the router.
To remove the plug-in LTE module, pinch the two vertical sides of the white clip
(as shown above in picture #2) and slide out the module.

12© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
12V 1.0A
ERASE RS232 LAN WAN
SIM SELECT
USB
1 2 3 4
Network Integration
Lte for Primary internet acess
when using the cellulAr connection As the primAry internet connection
(wAn Access), the router will provision ip Addresses to Any device
connected to one of its four lAn ports or wireless Access point.
Lte for wan faiLover
A primAry internet connection is required to configure the AccelerAted
cellulAr modem for bAckup wAn Access. run An ethernet cAble from
the device providing primAry wAn Access And plug it into the sr's
wAn port (As seen running from the broAdbAnd router in the diAgrAm
Above).
PERSONAL COMPUTER
WIFI
WIFI
VOI P
PHONE
SERIAL
CABLE
SR-SERIES
LTE ROUTER
BROADBAND
ROUTER
CELLPHONE
TOWER
NETWORK
APPLIANCE
POS
TERMINAL
WIFI
WIFI
WIFI
WIFI
Lo c a l
Area
Ne t w o r k
Internet a c c e s s
(WAn)
CE l l u l A r I S P
WIrElInE I S P NOTE
A second internet
connection must be
AvAilAble for cellulAr
fAilover.
NOTE
the 6350-sr is
wifi-enAbled, while
the 6355-sr lAcks
wificApAbilities.

13© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Antenna Positioning
USE THIS TEMPLATE FOR POSITIONING CELLULAR ANTENNAS
ALIGN ANTENNA ALONG THIS LINE
ALIGN ANTENNA ALONG THIS LINE
HORIZONTAL

14© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
LTE Signal Status
once powered on with its plug-in module connected (including the ActivAted sim cArd), the
sr-series router will boot up And Attempt to join its cellulAr network. initiAlizAtion mAy tAke
30-60 seconds.
ledson the SigNal STrENgTh iNdicaTOr show the quAlity of cellulAr reception.
the NETwOrk STaTuS lEd displAys the cellulAr network connection'sstAtus (i.e. whether it is
on A3g or 4g connection, or unAble to connect to either).
pleAse refer to the following tAbles for more informAtion:
-98 to -87 24 - 42%
-113 to -99 0 - 23%
-86 to -76 43 - 61%
-75 to -64 62 - 80%
-63 to -51 81 - 100%
Marginal
Bad
QualitySignal Strength %Weighted dBmSignal Bars
OK
Good
Excellent
Signal Strength LEDs
Flashing Yellow
Ini�alizing or star�ng up.
Solid Green
Established a 2G or 3G connec�on as well as
Ethernet connec�vity.
Solid Blue
Established a 4G LTE connec�on and Ethernet
connec�vity.
Alterna�ng Red/ Yellow
Upgrading firmware. WARNING: DO NOT
POWER OFF DURING FIRMWARE UPGRADE.
Flashing White
Connec�ng to the cellular network.
Flashing Green
Established a 2G or 3G connec�on, seeking
Ethernet connec�on.
Flashing Blue
Established a 4G LTE connec�on, seeking
Ethernet connec�on.
SIGNAL STRENGTH NETWORK STATUS

15© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Default Settings
iNTErFacE PriOriTiES
•wAn set At Ametric of 1
•modem (cellulAr) At Ametric of 3
MOdEM cONFiguraTiON
•sim fAilover After 5 Attempts
•cArrier smArt select™ enAbled
NETwOrk SETTiNgS
•lAn subnet of 192.168.0.1/24
•dhcp enAbled
•source nAt enAbled
(outbound trAffic)
wiFidEFaulTS
•ssid = AccelerAted 6350-sr
•pAssword = AccelerAted!
waN FailOVEr cONdiTiONS
•connectivity monitoring enAbled for wAn
•http And ping test: 4 Attempts set At A30sintervAl
SEcuriTY POliciES
•pAcket filtering set to block All inbound trAffic
•ssh, web Admin, And locAl gui Access enAbled
Please refer to subsequent sections for information on
adjusting the default settings.
NOTE
this metric sets the
wAn port As the
sr'sprimAry network
connection.

16© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Custom Settings
network-managed configuration
sr-series routers, like All AccelerAted hArdwAre, will AutomAticAlly synchronize with the
AccelerAted view™ cloud mAnAgement plAtform so long As it is Able to estAblish Anetwork
connection. this web-bAsed configurAtion And monitoring portAl provides:
•remote control And configurAtion updAtes
•emAil notificAtions for user-defined pArAmeters (connection quAlity, dAtA usAge, etc.)
•out-of-bAnd sms recovery
•reAl-time monitoring for:
signAl strength And quAlity
network connectivity detAils
locAtion-bAsed services
device performAnce
chAnges mAde within AccelerAted view will be Applied to the intended recipient(s) As soon As
those devices check in with the web service for synchronizAtion. this occurs once every 24
hours by defAult (though it cAn be rescheduled As necessAry).
LocaL configuration
ifyour AccelerAted 6350-sr or 6355-sr is not provisioned in AccelerAted view, it will use A
defAult locAl configurAtion profile (per the settings cited on pAge 15).
pleAse refer to the locAl mAnAgement section of this mAnuAl to chAnge settings for An
AccelerAted sr-series without Accessing AccelerAted view.
NOTE
thIs Assumes the
sr-serIes router
beIng confIgured
hAs been regIstered
wIth AccelerAted
vIew.
NOTE
toApply All
pendIng chAnges
ImmedIAtely, reboot
the sr or refer to
the step-by-step
guIdAnce for
issuiNg rEmOTE
cOmmaNds.
NOTE
chAnges ApplIed
locAlly wIll be
overrIdden should
the devIce then
sync wIth Its confIg
from AccelerAted
vIew.

17© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Getting Started with
Accelerated View™
the following Actions Are typicAlly performed by your network AdministrAtor.
chAnges cAn be mAde either At the device or group level. select override from Any given menu
item to edit its inherited vAlue, or nAvigAte to the sr'scorresponding group configurAtion pAge
to updAte the config profile shAred between All devices belonging to this group.
itis recommended thAt AccelerAted view centrAlly mAnAges the 6350-sr And 6355-sr
routers; only resort to locAl mAnAgement As necessAry. for Any questions regArding how
to Access AccelerAted view, pleAse contAct [e-mail] or your purchAsing
pArtner.
viewing & editing grouP configurations
tobring up Adevice in the configurAtion portAl:
1. use the SEarch bAr to filter devices by Mac addrESS.
2. select the mAc Address of your router And bring up its dETailS pAge.
3. nAvigAte to the cONFiguraTiON tAb of the left-side menu.
4. follow the EdiT grOuP cONFiguraTiON link.
5. Adjust the necessAry settings, clicking the uPdaTE button to Apply Any chAnges.
devices will AutomAticAlly Apply configurAtion updAtes After the next dAily sync (1Am utc by
defAult). refer to the rEMOTE cOMMaNdS sections for detAils on how to Apply chAnges sooner
NOTE
the router'smAc
Address Is on Its
bottom lAbel.

18© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
uPgrading firmware
toview or select new firmwAre:
1. nAvigAte to the cONFiguraTiON tAb of the left-side menu.
2. follow the EdiT grOuP cONFiguraTiON link.
3. locAte the FirMwarE pull-down menu.
4. select on the intended version And wAit for the settings to finish loAding.
5. click on the uPdaTE button At the bottom of the pAge to confirm firmwAre selection.
NOTE
when the sr-
serIes router Is
updAtIng fIrmwAre,
Its ledswIll flAsh
red And yellow.
donot remove
power from the
devIce durIng thIs
process.

19© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Learning more
detAils on using AccelerAted view cAn be found in the accElEraTEd ViEw uSEr’SguidE.
using remote commands
AccelerAted view mAintAins Aconnection to All online client devices registered with the service.
using this "tunnel," network AdministrAtors cAn send Aspecific set of remote commAnds thAt
will be received immediAtely As opposed to wAiting to check in And Apply Any chAnges propAgAted
from the cloud. the following remote commAnds Are AvAilAble:
•check stAtus
•check signAl strength
•perform speed test
•Arping AttAched device
•send wAke-on-lAn to AttAched device
•check configurAtion
•reboot
remote commAnds must be sent to eAch device in question. todo so, browse to the dEVicE
dETailS screen And select the desired option from the cOMMaNdS pull-down.
NOTE
select the "check
co n f I g u r A t I o n "
menu optIon to
updAte AdevIce
ImmedIAtely.

20© 2017 Accelerated Concepts, Inc. accelerated.com
SR-Series User Manual
Interface Configuration
changing the Lan subnet
the defAult subnet -- 192.168.0.x -- cAn be Adjusted to Any rAnge of privAte ipsby completing
the following steps:
1. expAnd the configurAtion pAge to NETwOrk > iNTErFacES.
2. select the laN interfAce thAt needs to be Adjusted And expAnd its
ipv4 entry.
3. the addrESS field contAins the rAnge of ipsAvAilAble for Assignment.
NOTE: the subnet mAsk must Also be specified.
creating new interfaces
AdditionAl interfAces mAy be configured to further differentiAte port
functionAlity:
1. expAnd the configurAtion pAge to NETwOrk > iNTErFacES.
2. nAme the new iNTErFacE using the text field At the bottom of the list,
clicking the add button to continue.
3. ensure the AppropriAte settings Are entered into the new collApsible
section generAted for the interfAce:
•the ENablE checkbox must remAin selected.
•interface tyPe will stAy EThErNET.
•the defAult ZONE, "Any," suffices unless security policies necessitAte Adifferent selection.
•dEVicE estAblishes which port(s) Are Assigned to the new interfAce.
•expAnd the iPV4cAtegory to specify the interfAce type And the desired Address rAnge.
•AdditionAl settings for dNS And dhcP configurAtion cAn be Adjusted As necessAry.
•refer to the FailOVEr section for informAtion on cONNEcTiViTY MONiTOriNg.
NOTE
the defAult subnet
Is set In the IPv4
address fIeld of
the lAn InterfAce.
NOTE
thIs Assumes A
stAtIc (prIvAte) Ip
Is desIred for the
InterfAce.
NOTE
chAnges mAde to
the Ipv4 Address
must Also be
updAted In the
dhcp server
entry to preserve
functIonAlIty.