Acer USB Type-C Dock II User manual

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Acer USB Type-C Dock II
User’s Manual

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© 11/2018 All Rights Reserved.
Acer USB Type-C Dock II User’s Manual
Covers: ADK810
This revision: 9 November 2018
Changes may be made periodically to the information in this publication without
obligation to notify any person of such revision or changes. Such changes will be
incorporated in new editions of this manual or supplementary documents and
publications. This company makes no representations or warranties, either
expressed or implied, with respect to the contents hereof and specifically disclaims
the implied warranties of merchantability or fitness for a particular purpose.
Record the model number, serial number, purchase date, and place of purchase
information in the space provided below. The serial number and model number are
recorded on the label affixed to your docking station. All correspondence concerning
your unit should include the serial number, model number, and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopy,
recording, or otherwise, without the prior written permission of Acer Incorporated.
Model Number: ______________________________________________________________________
Serial Number: ______________________________________________________________________
Purchase Date: ______________________________________________________________________
Place of Purchase: ___________________________________________________________________

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Operation system requirements
Acer USB Type-C dock is supported on the following operating system:
•Microsoft
®Windows® 10
In the box
You package includes the following:
• Acer USB Type-C Dock II
• Acer USB Type-C cable with Type-A converter
• AC power adapter and power cord
• 2-way stand
• Documentation

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Ports and connectors
This section describes the ports and connectors of the Acer USB Type-C Dock II.
Note: You computer must feature a USB Type-C port that supports at the
same time the Power Delivery, DP, and data transfer functions.
Views
2 3 456
1
13 12 11 10
7
9
8
#Icon Item Description
1DP DisplayPort 1.2 port Supports high-definition digital video connections.
2 HDMI 2.0 port 1 Supports high-definition digital audio/video
connections.

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3HDMI 2.0 port 2 Supports high-definition digital audio/video
connections.
4Ethernet (RJ-45) port
Connects to an Ethernet 10/100/1000-based
network. Please refer to Advanced Netwok
Features on page 11 for more LAN port features.
5DC-in jack
Connects to the AC adapter to power the
dock.
Note: Only use the 135 W power adapter that
comes with the dock.
6Kensington lock Connects to a Kensington-compatible computer
security lock.
7Power button with
indicator
Press to turn your host on and off; the LED also
indicates the status of the host.
1
1. Pulsing: The dock is on standby.
2.
On: The host is on and connected.
Please refer to LED Power Indicator behaviour on
page 14
for details.
8USB Type-C port Connects to USB Type-C devices for datatransfer
only.
9 /10 USB 3.0 ports Connects to USB devices.
11 USB port with BC 1.2
charging
Connects to USB devices and dynamically
provides the power current required by the
connected device.
12 Headset/speaker jack Connects to audio devices (e.g., speakers,
headphones) or a headset with microphone.
13 Host port
USB Type-C port2
Connects to your notebook.
Note: If your computer supports charging from its
USB port, you can charge your notebook’s battery
through the Acer USB Type-C Dock II.
#Icon Item Description

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Notes on port functionality
1. When Acer USB Type-C Dock II has the firmware installed and is connected
to the host with specific BIOS setting via the full function UBS Type-C
connection, the dock power button mirrors what the host power button does.
2. If you connect Acer USB Type-C Dock II to a USB 3.0 port on the host side,
• Acer USB Type-C Dock II will not support charging to your host.
• The dock power button will not be able to mirror what the host power
button does.
• The power indicator will not be able to reflect the power status of your
host.
3. Supported functions with different connection types to the host. (Please refer
to Views on page 4 for the port numbers and their positions.)
#Ports on dock
Full function
Type-c port on
host side
Data only Type-C
port on host side
USB 3.0 port on
host side
1 DisplayPort Yes Yes Yes
2HDMI Yes Ye s Yes
3 HDMI Yes
4RJ-45 Yes Yes Yes
7 Power button Yes
8USB Type-C Yes Ye s Yes
9 / 10 USB Yes Yes Yes
11 USB Yes Yes Yes
12 Headset jack Yes Yes Yes

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Setting Up
The 2-way stand that comes with Acer USB Type-C Dock II allows you to setup the
dock in a space-saving way.
Vertical mode
12
Place the stand on even and steady
surface. Arrange the stand and the
dock as illustrated. Align the rear
side of the dock with the rubber
ridge.
After the ridge is aligned, push the
dock down into place.

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Vesa mount mode
Note: This mode only supports monitors with vesa mounting holes.
12
Use the screws that come with the
package and screw the dock onto
the back of your monitor.
Note: Make sure the hook with
Acer logo is on your left.
Hold the dock with Acer logo facing
you and the side with 2 ports facing
up. Horizontally align the Acer logos
on both sides.
Align the hook on the left of the stand
with the slot on the dock.

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34
When the hook is in place, push the
dock to the left.
Make sure the hook is completely
inserted into the slot.

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Using the dock
Acer USB Type-C Dock II allows you to set up your desk so you can use your
notebook with an external keyboard and mouse, and up to three displays.
Note: If your computer supports charging from it’s USB port, you can charge
your notebook’s battery through the Acer USB Type-C Dock II.
Connecting a notebook to Acer USB Type-C Dock II
Your notebook must support full function USB Type-C connection. A certified Acer
notebook is recommended for fullest compatibility.
Note: For optimal compatibility, please download the latest firmware for the
dock and drivers for Windows. See The firmware and driver update kit on
page 12
.
1. Lay the dock horizontally on a
flat surface or following the
previous chapter to setup your
dock using the 2-way stand.
2. Plug in the AC adapter. Please
use the adapter provided with
the dock to achieve the full
supported functions.
3. Use the USB Type-C cable to
connect your notebook USB
Type-C port to the dock. If
there is no USB Type-C port
on your notebook, you can
also use the USB converter
that comes with the package
connecting to the USB 3.0 port
on your notebook.
OR

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Note: When the dock is connect to the USB 3.0 on your notebook side, the
functions of the dock may be limited.
Note: When using the USB Type-C connector connecting to the dock,
gently push it into the tunnel to the port. You will feel a click indicating it is
connected.
Disconnecting the notebook
To disconnect your notebook from the dock, simply unplug the USB Type-C cable
from your notebook or the dock.
Advanced Netwok Features
When the dock is connected to a computer and the LAN through the Ethernet (RJ-
45) port, the following network functions are supported.
Note: The dock must be connected to the host computer supporting full
functions of USB Type-C connection and equipped with specific hardware/
firmware/BIOS to achieve full support of the following functions.
• Preboot eXecution Environment
Preboot eXecution Environment technology allows the connected computer
(host) with correct BIOS setting to be booted from a server.
• MAC address Pass Through
When this function is enabled, the MAC address of the host can be passed
through the dock.
• Wake on LAN from Dock
When this function is enabled, your host can be awakened via the dock LAN
port when it is connected to the dock.

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The firmware and driver update kit
Acer provides you a utility for you to check and upgrade the firware of your dock.
1. Please go to Acer support website by going to http://go.acer.com/?id=17883,
and look for the utility Acer Type-C Dock (ADK810) FW and Driver Update
Tool.
2. Click on Check Version to check the current firmware version of your dock.
3. When you find the Dock version does not match the Tool version, please click on
FW Upgrade to upgrade the firmware.
Note: Do not disconnect the dock form your host nor close the update window
when the firmware upgrade is in progress.
4. When the upgrade is finished, click Exit, then un-plug and re-plug in the AC
adapter.
5. Reboot your system after the drivers are updated.

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Multiple Displays Capabilities
Note: Please refer to page 4 for the position of HDMI port1 and port2.
Display
Configuration
Host
Monitor DP port HDMI port1 HDMI port2
Video refresh
rate 60 Hz 60 Hz 30 Hz
1 display
on not connected not connected not connected
on not connected not connected not connected
on not connected not connected not connected
2 displays
on 3840x2160 not connected not connected
on not connected 3840x2160 not connected
on not connected not connected 3840x2160
3 displays
on 3840x2160 3840x2160 not connected
on 3840x2160 not connected 3840x2160
on not connected 3840x2160 3840x2160
4 displays
on 3840x2160 3840x2160 3840x2160
on 3840x2160 3840x2160 3840x2160
on 3840x2160 3840x2160 3840x2160

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LED Power Indicator behaviour
Note: These functions are supported when the host has specific BIOS setting
and the dock with latest firmware installed.
System requirements
Minimum requirements for full-screen video playback:
• Processor: Intel®Core™ i5 / Intel®Core™ i7
•Memory:8 GB
Conditions of the
dock Condition of the host LED behavior
AC not plugged in Off
AC plugged in
Not connected to the host Pulsing
Connected to host via USB 3.0 port Keep on
Connected to host via
USB Type-C port
Host on Keep on
*Host in sleep mode Pulsing
*Host in hibernation mode Off
*Host off Off

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Information for your safety and comfort
Safety instructions
Read these instructions carefully. Keep this document for future reference. Follow
all warnings and instructions marked on the product.
Turning the product off before cleaning
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a damp cloth for cleaning.
Warnings
Accessing the power cord
Be sure that the power outlet you plug the power cord into is easily accessible and
located as close to the equipment operator as possible. When you need to
disconnect power to the equipment, be sure to unplug the power cord from the
electrical outlet.
Disconnecting the power source
Observe the following guidelines when connecting and disconnecting power to the
power supply unit:
Install the power supply unit before connecting the power cord to the AC power
outlet.
If the system has multiple sources of power, disconnect power from the system by
unplugging all power cords from the power supplies.
Using electrical power
• This product should be operated from the type of power indicated on the marking
label. If you are not sure of the type of power available, consult your dealer or
local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where
people will walk on the cord.

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• If an extension cord is used with this product, make sure that the total ampere
rating of the equipment plugged into the extension cord does not exceed the
extension cord ampere rating. Also, make sure that the total rating of all products
plugged into the wall outlet does not exceed the fuse rating.
• This product's AC adapter is equipped with a three-wire grounded plug. The plug
only fits in a grounded power outlet. Make sure the power outlet is properly
grounded before inserting the AC adapter plug. Do not insert the plug into a non-
grounded power outlet. Contact your electrician for details.
Warning! The grounding pin is a safety feature. Using a power outlet
that is not properly grounded may result in electric shock and/or injury.
Note: The grounding pin also provides good protection from unexpected
noise produced by other nearby electrical devices that may interfere with the
performance of this product.
• The system can be powered using a wide range of voltages; 100 to 120 or 220
to 240 V AC. The power cord included with the system meets the requirements
for use in the country/region where the system was purchased. Power cords for
use in other countries/regions must meet the requirements for that country/
region. For more information on power cord requirements, contact an authorized
reseller or service provider.
Protecting your hearing
Warning: Permanent hearing loss may occur if earphones or
headphones are used at high volume for prolonged periods of
time.
To protect your hearing, follow these instructions.
• Increase the volume gradually until you can hear clearly and comfortably.
• Do not increase the volume level after your ears have adjusted.
• Do not listen to music at high volumes for extended periods.
• Do not increase the volume to block out noisy surroundings.
• Decrease the volume if you can't hear people speaking near you.

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General
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product falls,
it could be seriously damaged.
• Slots and openings are provided for ventilation to ensure reliable operation of
the product and to protect it from overheating. These openings must not be
blocked or covered. The openings should never be blocked by placing the
product on a bed, sofa, rug or other similar surface. This product should never
be placed near or over a radiator or heat register, or in a built-in installation
unless proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as they
may touch dangerous voltage points or short-out parts that could result in a fire
or electric shock. Never spill liquid of any kind onto or into the product.
• The bottom surface, areas around ventilation openings and AC adapter may get
hot. To avoid injury, ensure they do not come in contact with your skin or body.
• Your device and its enhancements may contain small parts. Keep them out of
the reach of small children.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risks. Refer all servicing to
qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service
personnel when:
• The power cord or plug is damaged, cut or frayed.
• Liquid was spilled into the product.
• The product was exposed to rain or water.
• The product has been dropped or the case has been damaged.
• The product exhibits a distinct change in performance, indicating a need for
service.
• The product does not operate normally after following the operating instructions.

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Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to
restore the product to normal condition.
Disposal instructions
Do not throw this electronic device into the trash when discarding.
To minimize pollution and ensure utmost protection of the global
environment, please recycle. For more information on the Waste from
Electrical and Electronics Equipment (WEEE) regulations, visit
www.acer-group.com/public/Sustainability/sustainability01.htm
Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use.
Users are also at risk of physical injury after long hours of working in front of a
computer. Long work periods, bad posture, poor work habits, stress, inadequate
working conditions, personal health and other factors greatly increase the risk of
physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis,
tenosynovitis or other musculoskeletal disorders. The following symptoms may
appear in the hands, wrists, arms, shoulders, neck or back:
• Numbness, or a burning or tingling sensation.
• Aching, soreness or tenderness.
• Pain, swelling or throbbing.
• Stiffness or tightness.
• Coldness or weakness.
If you have these symptoms, or any other recurring or persistent discomfort and/or
pain related to computer use, consult a physician immediately and inform your
company's health and safety department.
The following section provides tips for more comfortable computer use.

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Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a
footrest, or raising your sitting height to achieve maximum comfort. Observe the
following tips:
• Refrain from staying too long in one fixed posture.
• Avoid slouching forward and/or leaning backward.
• Stand up and walk around regularly to remove the strain on your leg muscles.
• Take short rests to relax your neck and shoulders.
• Avoid tensing your muscles or shrugging your shoulders.
• Install the external display, keyboard and mouse properly and within comfortable
reach.
• If you view your monitor more than your documents, place the display at the
center of your desk to minimize neck strain.
Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive
room lighting, poorly focused screens, very small typefaces and low-contrast
displays could stress your eyes. The following sections provide suggestions on how
to reduce eyestrain.
Eyes
• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and focusing on
a distant point.
• Blink frequently to keep your eyes from drying out.
Display
• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your eyes
point downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for enhanced
text readability and graphics clarity.
• Eliminate glare and reflections by:

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• Placing your display in such a way that the side faces the window or any light
source.
• Minimizing room light by using drapes, shades or blinds.
• Using a task light.
• Changing the display's viewing angle.
• Using a glare-reduction filter.
• Using a display visor, such as a piece of cardboard extended from the
display's top front edge.
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources for extended periods of time.
Developing good work habits
The following work habits make computer use more relaxing and productive:
• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.
Warning! We do not recommend using the computer on a couch or bed.
If this is unavoidable, work for only short periods, take breaks regularly,
and do some stretching exercises.
Note: For more information, please refer to "Regulations and safety
notices" on page 21.