Acer EN715-51W User manual

USER’S MANUAL

2 -
© 2020. All Rights Reserved.
Acer ENDURO N7
Covers: EN715-51W
This revision: May 2020
Register your Acer product
If your new device runs on Windows OS, you may have had your
product registered automatically while you start up your device with
Windows OS.
Log in at www.acer.com/myproducts with the email address you
registered for Windows OS to review your product record. (Reset your
password if you do not know it.)
If the record is not found, please follow the steps below to register.
1. Ensure you are connected to the Internet.
2. Go to www.acer.com/register-product.
3. Sign in or sign up for an Acer ID.
4. Enter S/N or SNID of your device to register it.
Important
This manual contains proprietary information that is protected by
copyright laws. The information contained in this manual is subject to
change without notice. Some features described in this manual may not
be supported depending on the Operating System version. Images
provided herein are for reference only and may contain information or
features that do not apply to your computer. Acer Group shall not be
liable for technical or editorial errors or omissions contained in this
manual.
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________
Place of purchase: ______________________________

Table of contents - 3
TABLE OF CONTENTS
First things first 6
Your guides ............................................. 6
Basic care and tips for using your
computer.................................................. 6
Turning your computer off........................... 6
Taking care of your computer ..................... 7
Taking care of your AC adapter .................. 8
Cleaning and servicing................................ 8
Guidelines for safe battery usage ............... 9
Internal battery....................................... 11
Your Acer computer tour 12
Screen view ........................................... 12
Keyboard view ....................................... 13
Left view ................................................ 14
Right view .............................................. 15
USB 3.2 Gen 1 information ....................... 15
Front view ............................................. 16
Rear view .............................................. 16
Base view .............................................. 17
Using the keyboard 18
Lock keys............................................... 18
Hotkeys.................................................. 18
Windows keys........................................ 19
Using the Touchpad 20
Touchpad gestures................................ 20
Changing touchpad settings .................. 21
Recovery 23
Creating a factory default backup.......... 23
Backing up your wireless and LAN
drivers.................................................... 27
Restoring your computer ....................... 27
Reset this PC and keep my files ............... 28
Reset this PC and remove everything ...... 29
Using a Bluetooth connection 33
Enabling and disabling Bluetooth .......... 33
Enable Bluetooth and add a device .......... 33
Connecting to the Internet 35
Connecting to a wireless network.......... 35
Connecting to a wireless LAN................... 35
Connecting with a cable ........................ 38
Built-in network feature ............................. 38
Connecting to a cellular network ........... 38
Bluelight Shield 39
Securing your computer 41
Using a computer security lock.............. 41
Using passwords ................................... 41
Entering passwords .................................. 42
Fingerprint Reader 43
How to use the fingerprint reader .......... 43
BIOS utility 48
Boot sequence....................................... 48
Setting passwords ................................. 48
Power management 49
Saving power ......................................... 49
Battery pack 51
Battery characteristics ........................... 51
Charging the battery ................................. 51
Optimizing battery life ............................... 52
Checking the battery level......................... 53
Battery-low warning .................................. 53
Removing the battery................................ 54
Traveling with your computer 56
Disconnecting from the desktop ............ 56
Moving around ....................................... 56
Preparing the computer ............................ 56
What to bring to meetings ......................... 57
Taking the computer home .................... 57
Preparing the computer ............................ 57
What to take with you................................ 57
Special considerations .............................. 58
Setting up a home office ........................... 58
Traveling with the computer................... 58
Preparing the computer ............................ 59
What to take with you................................ 59
Special considerations .............................. 59
Traveling internationally......................... 59
Preparing the computer ............................ 59
What to bring with you .............................. 59
Special considerations .............................. 60
Universal Serial Bus (USB) 62
HDMI 63
SD card reader 64
Frequently asked questions 66
Requesting service ................................ 68
Tips and hints for using Windows 10 ..... 69
How do I get to Start? ............................... 69
How do I turn off my computer?................ 69
How do I unlock my computer?................. 69
How do I set the alarm? ............................ 71
Where are my apps?................................. 72
What is a Microsoft ID (account)?............. 72
How do I check for Windows updates?..... 73
Where can I get more information?........... 73
Troubleshooting ..................................... 74
Troubleshooting tips.................................. 74
Error messages......................................... 74
Internet and online security 76
First steps on the net ............................. 76
Protecting your computer.......................... 76
Choose an Internet Service Provider ........ 76
Network connections................................. 78

Table of contents - 4
Surf the Net!.............................................. 79 Internet security software.......................... 79

Getting started...
In this section you will find:
• Useful information on caring for your computer and your health
• Where to find the power button, ports and connectors
• Tips and tricks for using the touchpad and keyboard
• How to create recovery backups
• Guidelines for connecting to a network and using Bluetooth
• Information on using Acer’s bundled software

First things first - 6
FIRST THINGS FIRST
We would like to thank you for making this Acer computer your choice
for meeting your mobile computing needs.
Your guides
To help you use your Acer computer we have designed a set of
guides:
The Quick Guide introduces you to the basic features and functions
of your new computer. For more on how your computer can help you
to be more productive, please refer to the User’s Manual. This guide
contains detailed information on such subjects as system utilities, data
recovery, expansion options and troubleshooting.
Once you have connected to the internet, you can download updates
for your computer from:
http://go.acer.com/?id=17883
1. The link will open the Acer Support webpage.
2. Scroll down to Drivers and Manuals and search for your model by
pasting in or manually entering the serial number, SNID, or
product model.
3. From this page you can also download and install the Acer
identification utility that will automatically detect your computer’s
serial number and SNID and allow you to copy it to the clipboard.
4. Once you have found your product model, any updates, or
documents will be listed.
Basic care and tips for using your computer
Turning your computer off
To turn the power off, do any of the following:
• Use the Windows shutdown command: Press the Windows key or
select the Windows Start button, select Power > Shut down.
• Right-click the Windows Start button > Shut down or sign out >
Shut down.

First things first - 7
If you need to power down the computer for a short while, but don’t
want to completely shut it down, you can put it to Sleep by doing any
of the following:
• Press the power button.
• Press the sleep hotkey.
• Press the Windows key or select the Windows Start button, select
Power > Sleep.
• Right-click the Windows Start button > Shut down or sign out >
Sleep.
Taking care of your computer
Your computer will serve you well if you take care of it.
• Only use the adapter provided with your device, or an Acer-
approved adapter to power your device.
• Do not expose the computer to direct sunlight. Do not place it near
sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or
above 50º C (122º F).
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.
Note
If you cannot power off the computer normally, press and hold the power
button for up to ten seconds to shut down the computer. If you turn off the
computer and want to turn it on again, wait at least two seconds before
powering up.

First things first - 8
Taking care of your AC adapter
Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it.
Route the power cord and any cables away from where people walk.
• When unplugging the power cord, do not pull on the cord itself but
pull on the plug.
• The total ampere ratings of the equipment plugged in should not
exceed the ampere rating of the cord if you are using an extension
cord. Also, the total current rating of all equipment plugged into a
single wall outlet should not exceed the fuse rating.
Cleaning and servicing
When cleaning the computer, follow these steps:
1. Turn off the computer.
2. Disconnect the AC adapter.
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If your computer is dropped or visibly damaged, or does not work
normally, please contact your nearest authorized Acer service center.

First things first - 9
Guidelines for safe battery usage
Precautions when charging batteries
The useful lifespan of a battery is adversely affected by the following
behavior:
• Constantly charging the battery/device when already at full capacity.
• Charging the battery/device at temperatures above 35 °C (95 °F) or
below 0 °C (32 °F).
To prevent damage, follow these precautions:
• Stop charging the battery once it reaches 100% capacity; regularly
or frequently charging a fully charged battery for an extended period
of time may cause battery deformation or damage. We recommend
that you recharge the device when the battery level drops below
70% capacity.
• Do not charge battery in temperatures above 35 °C (95 °F) or below
0 °C (32 °F). Charging in abnormally high or abnormally low
temperatures can cause battery deformation or damage.
• The charging port must be clean and free from debris and should
only be used with Acer charging equipment. Use of a non-Acer
battery or charging equipment can cause damage to the product
and will void the warranty.
• If you plan to store the device for a long period of time, turn-off the
device, remove AC power and store the product at room
temperature (0 °C - 35 °C) in a dry (humidity: 45% - 80%), well-
ventilated area. Avoid direct sunlight, high temperatures and high
humidity. Do not leave your device’s battery completely discharged
for a long period of time; this may cause battery deformation or
damage. We recommend that the battery is checked and charged to
approximately 50% capacity every 6 months.
Warning
When using a charging cart or a small space to simultaneously charge
or operate multiple devices , the area must be well- ventilated and the
temperature kept between 0 °C (32 °F) to 35 °C (95 °F) and battery
charging must be stopped when 100% capacity is reached.
Continuous charging can cause deformation or damage to the battery/
device.

First things first - 10
• ONLY CHARGE THE BATTERY IN A CLEAN, WELL VENTILATED
AREA.
Precautions when replacing the battery
Improper replacement or mishandling could damage the battery,
cause overheating, result in injury, and risk fire or explosion.
• Device with built-in battery: A built-in battery must be replaced by an
authorized service center. Do not attempt to replace or remove the
battery by yourself.
• Device with removable battery: The battery should only be replaced
with parts approved by Acer. Do not replace the battery with any
parts other than approved ones.
This notebook uses a Lithium-based battery. Do not use it in a humid,
wet or corrosive environment. Do not put, store or leave your product
in or near a heat source, in a high temperature location, in strong
direct sunlight, in a microwave oven or in a pressurized container, and
do not expose it to temperatures over 50 °C (122 °F).
Failure to follow these guidelines may cause the battery to leak acid,
become hot, explode or ignite and cause injury and/or damage. Do
not pierce, open or disassemble the battery. If the battery leaks and
you come into contact with the leaked fluids, rinse thoroughly with
water and seek medical attention immediately. For safety reasons,
and to prolong the lifetime of the battery, charging will must not occur
at temperatures below 0 °C (32 °F) or above 35 °C (95 °F).
The full performance of a new battery is achieved only after two or
three complete charge and discharge cycles. The battery can be
charged and discharged hundreds of times, but it will eventually wear
out. When the operation time becomes noticeably shorter than
normal, check an authorized reseller to purchase a new battery.
Warning
Batteries may explode if not handled properly.
Do not disassemble or dispose of batteries in fire.
Do not short external contacts, crush, puncture or otherwise tamper
with batteries. Keep batteries away from children.
Follow local regulations when disposing of used batteries.

First things first - 11
Use the battery only for its intended purpose. Never use any charger
or battery that is damaged. Do not short-circuit the battery. Accidental
short-circuiting can occur when a metallic object such as a coin, clip or
pen causes direct connection of the positive (+) and negative (-)
terminals of the battery. (These look like metal strips on the battery.)
This might happen, for example, when you carry a spare battery in
your pocket or purse. Short-circuiting the terminals may damage the
battery or the connecting object.
The capacity and lifetime of the battery will be reduced if the battery is
left in hot or cold places, such as in a closed car in summer or winter.
Always try to keep the battery between 15°C and 25°C (59°F and
77°F). A device with a hot or cold battery may not work temporarily,
even when the battery is fully charged. Battery performance is
especially limited in temperatures well below freezing.
Do not dispose of batteries in a fire as they may explode. Batteries
may also explode if damaged. Dispose of batteries according to local
regulations. Please recycle when possible. Do not dispose as
household waste.
Wireless devices may be susceptible to interference from the battery,
which could affect performance.
Internal battery
• Do not attempt to replace a built-in rechargeable battery, battery
replacement must be done by an Acer- authorized repair facility.
Recharge the battery by following the instruction included in the
product documentation.
Note
Please refer to www.acer.com for battery shipping documents.

12 - Your Acer computer tour
YOUR ACER COMPUTER TOUR
After setting up your computer, let us show you around your new Acer
computer.
Screen view
#Icon Item Description
1 Microphones Internal digital microphones for
sound recording.
2 Camera
Camera for video communication or
taking photos.
A light next to the camera indicates
that the camera is active.
3 Screen Displays computer output.
3
2
1

Your Acer computer tour - 13
Keyboard view
#Icon Item Description
1
Power indicator Indicates the computer’s power
status.
Battery indicator Indicates the computer’s battery
status.
Hard drive
indicator
Indicates when the computer’s hard
drive is active.
Caps lock
indicator
Indicates when the Caps Lock is
active.
Communication
indicator
Indicates the computer’s wireless
connectivity device status.
2 Keyboard
For entering data into your computer.
See "Using the keyboard" on page
18.
3 Touchpad Touch-sensitive pointing device.
4Click buttons
(left and right)
The left and right buttons function like
the left and right mouse buttons.
5Fingerprint
reader
Fingerprint reader for Windows Hello
and security.
2
1
7
6
8
35
4

14 - Your Acer computer tour
Left view
6 Power button Turns the computer on and off.
7 PProgrammable
key
Assigns a function to a key
(configuration may vary by model).
8 Reset pinhole Insert a paperclip into the hole to
reboot the computer.
#Icon Item Description
#Icon Item Description
1 2.5" HDD slot Accepts a 2.5" hard drive.
1

Your Acer computer tour - 15
Right view
USB 3.2 Gen 1 information
• USB 3.2 Gen 1 compatible ports are blue.
• Compatible with USB 3.2 Gen 1 and earlier devices.
• For optimal performance, use USB 3.2 Gen 1-certified devices.
• Defined by the USB 3.2 Gen 1 specification (SuperSpeed USB).
#Icon Item Description
1COM RS232 port Connects to a serial device.
2Headset/
speaker jack
Connects to audio devices (e.g.,
speakers, headphones).
3 USB port Connects to USB devices.
4 USB port Connects to USB devices.
5 SD card reader
Accepts one Secure Digital (SD or
SDHC) card.
The SD card connectors need to face
up towards the screen. Only one card
can operate at a time.
6 DC-in jack Connects to an AC adapter.
1 2 3 4 5 5 6
Note
Your computer comes with port covers. The port covers protect your
computer and reduce dust accumulation. Lift the edge of the port cover to
access the slot.

16 - Your Acer computer tour
Front view
Rear view
#Icon Item Description
1 Display latch Opens the computer’s display.
2 Speakers Deliver stereo audio output.
#Icon Item Description
1Ethernet (RJ-45)
ports
Connect to an Ethernet 10/100/1000-
based network.
2 USB ports Connect to USB devices.
3 HDMI port Supports high-definition digital video
connections.
4Kensington lock
slot
Connects to a Kensington-compatible
security lock.
5
Waterproof
ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the
openings.
2
1
1 3 4 52

Your Acer computer tour - 17
Base view
#Icon Item Description
1
Waterproof
ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the
openings.
2
Main storage
and memory
compartment
Houses the computer’s main storage
and memory.
You may upgrade your computer’s
main storage and memory. Acer
recommends asking an approved
service center to do this.
3 Drain hole
Liquid spilled on the keyboard can
drain out of the hole in the underside
of the housing.
4 Hard drive lock Locks the hard drive in position.
5Replaceable
battery Provides power to the computer.
6 Battery latch Releases the computer’s battery
pack.
7 Handle Handle for holding, moving, or
carrying the computer.
1
2
3
4
5
6
7

18 - Using the keyboard
USING THE KEYBOARD
The keyboard has full-sized keys, a numeric keypad, separate cursor,
lock, Windows and hotkeys.
Lock keys
The keyboard has lock keys which you can use to turn keyboard
functions on and off.
Hotkeys
To activate hotkeys, press and hold the Fn key before pressing the
other key in the hotkey combination.
Note
Information in this section may not apply to your computer.
Lock key Description
Caps Lock When Caps Lock is on, all alphabetic characters
typed are in uppercase.
Num Lock
When Num Lock is on, the keypad is in numeric
mode. The keys function as a calculator (complete
with the arithmetic operators +, -, *, and /). Use this
mode when you need to do a lot of numeric data
entry.
Hotkey Icon Function Description
Fn + F1 Touchpad
toggle
Turns the built-in touchpad on
and off.
Fn + F2 Sleep Puts the computer in Sleep
mode.
Fn + F3 Brightness
down
Decreases the screen
brightness.
Fn + F4 Brightness up Increases the screen brightness.
Fn + F5 Speaker toggle Turns the speakers on and off.

Using the keyboard - 19
Windows keys
The keyboard has two keys that perform Windows-specific functions.
Fn + F6 Volume down Decreases the sound volume.
Fn + F7 Volume up Increases the sound volume.
Fn + F8 Search Opens the search box in
browser.
Fn + F9 Connect Activates the Connect panel in
Action Center.
Fn + F10 Project Activates the Project panel in
Action Center.
Fn + F11 Settings Activates Windows Settings
options.
Fn + F12 Play / Pause Play or Pause a selected media
file.
Fn + PgUp PgUp Page up Scrolls up a page in a document.
Fn + PgDn PgDn Page down Scrolls down a page in a
document.
Fn + Home Home Home Scrolls to the beginning of a
document.
Fn + End End End Scrolls to the end of a document.
Note
To swap the hotkey and special function of the F1 to F12 keys, change the
function key setting in the BIOS (to open the BIOS press F2 when starting
your computer, then select the Main menu and change Function key
behavior to Function keys).
(Specifications vary depending on model.)
Hotkey Icon Function Description
Key Description
Windows key Pressed alone it returns to the Start screen
or to return to the last open app.
Application key This key has the same effect as clicking
the right mouse button.

20 - Using the Touchpad
USING THE TOUCHPAD
The touchpad controls the arrow (or 'cursor') on the screen. As you
slide your finger across the touchpad, the cursor will follow this
movement. Many applications support touchpad gestures that use
one or more fingers, however, some gestures may not be supported
by the specific application or program you are using.
Touchpad gestures
Single-finger slide
Slide a finger across the touchpad to move the cursor.
Single-finger press or tap
Press the touchpad down, or lightly tap the touchpad with
your finger, to perform a 'click', which will select or start an
item. Quickly repeat the tap to perform a double tap or
'double click'.
Two-finger press
Lightly tap the touchpad with two fingers to perform a
'right click'. In the Start screen, this will toggle the app
commands. In most apps this will open a context menu
related to the selected item.
Two-finger slide
Swiftly scroll through web pages, documents and playlists
by placing two fingers on the touchpad and moving both in
any direction.
Two-finger pinch
Zoom in and out of photos, maps and documents with a
simple finger-and-thumb gesture.