ACLAS TS5X User manual

TS5X TOUCH SCALE
OPERATION MANUAL

Xiamen Pinnacle Electrical Co., Ltd.
Add:4F,Guangxia Building, Torch High-Tech Zone, Xiamen, Fujian Province, P.R.China,361006
Declaration of Conformity
This declaration of conformity is issued under the sole responsibility of the manufacturer.
NMi certin BV-0122 has carried out the EC surveillance
referred to the Directive 2014/31/EU, AnnexⅡModule D.
Name and address of manufacturer or his authorized representative
The non-automatic weighing instrument
Manufacturer:
Xiamen Pinnacle Electrical Co., Ltd.
Type:
TS5X
No of the EC type-approval certificate (where applicable):
T8318
Gravity: Utilized g: 9.7999m/s2
corresponds to the production model described in the EC type-approval certificate and to the requirements of the
Directive 2014/31/EU and harmonised standard EN45501:2015 as amended and to the requirements of the
following EC directives:
Directive: 2014/30/EU
Directive: 2014/35/EU
Electromagnetic compatibility
Electrical security
Signature:
Xiamen Pinnacle Electrical Co., Ltd. Date：
S/ N：
V1.11

Important Safety Information
Please read these safety instructions carefully.
For safety of SD card and USB data, when pulling out SD or USB, please firstly press power button
slightly for standby mode and then pull it out.
Keep this user manual for later reference.
Before turning on the machine, please make sure that the electric power meets the requirements, (such
as the electrical pressure and frequency), and that your electrical outlet is really connected to the
ground.
This product meets the relative requirements of the national standard IEC 60950: 2001 ‘Safety of
information technical equipment’.
Thunder can hurt this product and even your personal safety, so please pull out the network cable,
electrical cable and other conductor connecting external attachment in thunder days.
The non-experts or non-authorized people please don’t open the machine shell.
Please don’t spatter any sundries or liquid into the machine; please don’t stuff anything inside this
product, otherwise it may cause short circuit and therefore may lead to fire or get an electric shock.
Please do not plug or unplug with wet hand.
Make sure the switch is off when plug or unplug the power.
Incorrectly changing the lithium battery on the main board and the UPS lithium battery in the machine
may cause a blast, so please make sure installing and changing the lithium batteries under the
instruction of the expert service personnel.
Please be sure not to change the battery with a wrong type one, otherwise there is danger of explosion.
Be sure to deal with used battery with the way of dealing with waste battery.
Please charge the lithium battery about every three Months, in case it would discharge over time and
lead to useless.
Please lay this product packed in the 10-40℃environment for at least 2 hours before turning on if it
was stored in less than 10℃temperature environment during the transportation, so as to avoid the
damage on the product due to a big change of environmental temperature.
For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall be
easily accessible.
Please don’t throw anything on this product or hit against it.
Please do not disconnect the line cord while its working, if not the product would be broken.

Please be sure use our line cord only.
If there is abnormal noisy, burnt smell or smoke given out from the product, please cut off the power
and disconnect the plug immediately. And contact the service center. Or there is danger of electric
shock or fire.
Please do not allow children to climb up on the product, in case the product drops and hurt them.
Please do not disconnect any parts or lines except USB equipment while using.
Switch off the product if you will not use it in a long time.
Maintenance of the External Surface and Screen
Clean the machine in shutdown mode.
Clean the product with fine cloth or tissue dipped in little clean water.
Please do not clean the machine with fabrics, so as not to scratch the surface screen and metal logo
affixed on the product.
Please do not clean the product with flammable materials like benzene and thinner.
Please do not scratch the screen with fingernails and sharp objects.
Please do not spray water directly on the screen while cleaning, if it happens it may cause electric shock
or product breakdown.
Please clean the angles with soft hairbrush.
Note: In order to make sure the normal use of the product, please clean the screen carefully every day.
Make sure the screen is clean without ash, water, or oil on the screen.
Please read this precaution before installing, operating and checking the product.
WARNING
This is a Class A product. In a domestic environment this product may
cause radio interference, in which case the user may be required to take
adequate measure.
STATEMENT
More information about software, driver, etc. please download from
http://download.aclas.com/en/index1.html

Content
General Description..................................................................................................................................11.
Unique Functions........................................................................................................................11.1.
Excellent Functions ....................................................................................................................11.2.
Connector Panels ........................................................................................................................21.3.
.........................................................................................................................................................................2
Drawer Port Definition...............................................................................................................21.4.
Specification...............................................................................................................................31.5.
Installation ................................................................................................................................................42.
Machine Installation ...................................................................................................................42.1.
Paper Installation ........................................................................................................................62.2. 2.2.1. Label Paper Installation.......................................................................................................6
2.2.2. Receipt Paper Installation....................................................................................................7
2.2.3. Linerless Paper Installation..................................................................................................8
Scale Placement........................................................................................................................................93.
Basic Operation ......................................................................................................................................114.
Power On and Power Off..........................................................................................................114.1.
Scale Mode Switch ...................................................................................................................114.2.
Tare Operation ..........................................................................................................................124.3.
‘->0<-’ Operation......................................................................................................................134.4.
Auto Print and Manual Print.....................................................................................................134.5.
Operation of Label Scale..........................................................................................................144.6. 4.6.1. PLU Sales operation..........................................................................................................14
4.6.2. Changing Price...................................................................................................................14
4.6.3. Item Discount (%) and Item Discount ($) .........................................................................15
4.6.4. Other Functions .................................................................................................................16
4.6.5. Product Search...................................................................................................................17
4.6.6. 1/2 Price.............................................................................................................................17
4.6.7. Long Click to Choose Tare................................................................................................18
4.6.8. Feed....................................................................................................................................18
Operation of Floating Vender Mode.........................................................................................194.7. 4.7.1. Sales Operation..................................................................................................................19
4.7.2. Calculate by weight ...........................................................................................................19
4.7.3. Calculate by Piece..............................................................................................................22
Operation of Self-Service Scale................................................................................................244.8.
System Settings.......................................................................................................................................265.
Report .......................................................................................................................................265.1.
Program.....................................................................................................................................275.2. 5.2.1. PLU Related.......................................................................................................................28
5.2.1.1. PLU Setting ................................................................................................................28
5.2.1.2. Gift Baskets Function.................................................................................................30
5.2.1.3. Tare Setting.................................................................................................................31
5.2.1.4. Ice Content..................................................................................................................32
5.2.1.5. Auxiliary Information Setting.....................................................................................32
5.2.1.6. Second Display...........................................................................................................34
5.2.2. Price Related......................................................................................................................34

5.2.2.1. Tax Setting..................................................................................................................34
5.2.2.2. Discount Schedule Setting..........................................................................................35
5.2.3. Text Related.......................................................................................................................36
5.2.3.1. Receipt Head and Foot Setting...................................................................................36
5.2.4. Various...............................................................................................................................37
5.2.4.1. Date & Time ...............................................................................................................37
5.2.4.2. Category......................................................................................................................38
5.2.4.3. Parent Category ..........................................................................................................38
5.2.4.4. Department .................................................................................................................39
5.2.4.5. Vender Authority.........................................................................................................40
5.2.4.6. Vender.........................................................................................................................40
5.2.4.7. Payment Method.........................................................................................................41
5.2.5. Traceability........................................................................................................................41
Setup.........................................................................................................................................425.3. 5.3.1. Basic ..................................................................................................................................43
5.3.1.1. Company Info.............................................................................................................43
5.3.1.2. Theme and Style.........................................................................................................43
5.3.1.3. Barcode Format ..........................................................................................................44
5.3.2. Application ........................................................................................................................45
Parameter Settings ....................................................................................................................455.4. 5.4.1. Settings 1 ...........................................................................................................................46
5.4.1.1. Region and Language .................................................................................................46
5.4.1.2. System Settings...........................................................................................................47
5.4.1.3. Common Settings........................................................................................................48
5.4.1.4. Scale Related ..............................................................................................................48
5.4.2. Settings 2 ...........................................................................................................................50
5.4.2.1. Unit.............................................................................................................................50
5.4.3. Settings 3 ...........................................................................................................................50
5.4.3.1. Basic Print Option.......................................................................................................50
5.4.3.2. Daily Report Print Option...........................................................................................51
5.4.3.3. Label Management .....................................................................................................51
5.4.4. Device 2.............................................................................................................................52
5.4.4.1. Screen Capture............................................................................................................52
5.4.5. Reset ..................................................................................................................................52
5.4.5.1. Reset System...............................................................................................................52
5.4.5.2. Erase Data...................................................................................................................53
5.4.6. Data Backup & Overviews................................................................................................53
5.4.6.1. Data Backup................................................................................................................53
5.4.6.2. Data Backup & Recovery...........................................................................................54
5.4.6.3. Software Version.........................................................................................................54
5.4.6.4. View Scale Gravity.....................................................................................................55
5.4.7. Server-Client / e-mail.........................................................................................................55
5.4.7.1. Server & Client...........................................................................................................55
5.4.7.2. Network Setting..........................................................................................................56
Familiar Malfunctions Analysis and Elimination...................................................................................576.
Appendix: Barcode Coding List.............................................................................................................597.

1
General Description1.
Unique Functions1.1.
※ARM power economical design which only needs 1/20 power consumption of PC saves nearly a
thousand RMB per year.
※Bar code scale, which firstly adopts capacitive touch screen style in whole world, prolongs life span
for less scratching and fraying.
※Embedded time-expanding UPS allows further 4 hours continuous scale working (30 pieces of bills
per hour) or 300 bills constant printing when scale is out of supply.
※Patent insect –proof design prevents the defect caused by bugs entering into the machine.
※DLL and web service port: the newly designed web service port provides the third software company
with an effective and handy connection way.
Excellent Functions1.2.
※Operating system: WINDOWS CE, LINUX, ANDROID system operating system: Web service
Johnson information exchanging protocol of proscenium CE software is free from PC which directly
connects itself with data base before.
※Floating vendor function, which supports Floating vendor operation on different scales of a network,
can print out overall bar codes label attached to external bags when checking. And it will print out
overall bar codes when internet connected, otherwise only one bar code.
※Drawer style paper input module design: Drawer style paper input box enhances work efficiency and
shorts customers’ check-waiting time for functions of paper automatic alternating, intelligent labels
and bills recognition.
※Maintained easily: it is very easy to be maintained for separated design of printing head and paper
input module allowing free dismantling.
※10.1’ color customer screen provides animations and AD videos releasing so as to enhance image of
enterprise and stimulate customer purchasing need.
※Adjusted point of view of store display screen can be used both on high cabinet and plain desk.
※Software: humanistic interface, easy to operate and can define size of shortcut key and insert
illustrations.
※Display screen: 10.1’infrared touch screen, selectable dot matrix with back light or 10.1’color
customer screen look exquisite and beautiful .and are easy to clean.
※Nutrition information available function can print out nutrition ingredient on label for customers.
※With the function of printing all goods information on a label for paper saving.
※Barcode traceable function can locate the source of food rapidly for food security.
※Two-dimensional code available.
※Video supervision function supports omnibearing supervision of proscenium.
※Online sale function ensures the newest PLU information updating.
※The second label printing function can print nutrition and other information on second label.
※Optional models: optional single label printer, double printer with POS function can print labels and
different POS receipts
※Wide-ranged network function can make connection with backstage at any time and make control of
PLU information to achieve chained stores controlling only one main host machine.
※Support connecting scanner, POS, printer and other external device: scanning selling can be achieved.
※SQL data port provides with fast POS machine connection and information exchanging.

2
Connector Panels1.3.
Connector Panel 1 (front):
The connector panel 1 is located in the right side of the operator screen, inside a plastic cover.
Connector Panel 2 (below):
The connector panel 2 is located at the bottom of the scale. Please overturn the scale, and then the
connectors can be seen clearly.
Drawer Port Definition1.4.
Pin No.
Signal name
Direction
1
NC
-
2
+24v
-
3
NC
4
Drawer kick-out driver signal 1
Output
5
NC
-
6
NC
-
Reset Key
Power Interface
Drawer Interface
USB 2.0 Interface
RS232 Interface (4Pin/6Pin)
Ethernet Interface

3
Specification1.5.
Optional Type
TS5PX-A
TS5NX-A
TS5EX-A
TS5GX
Operator Display
10.1’Capacity Touch Screen
Resolution: 1280*800
15’Capacity Touch Screen
Resolution: 1024*768
Touch Screen Type
Capacity Touch Screen
Customer Display
10.1’ Color Screen
10.1’ Color Screen /Without
Range
6kg/15kg; 15kg/30kg
Division Value
2g/5g; 5g/10g
OS
Window 10, Linux, Android System
CPU
Intel Z3735, Quad-Core, up to 1.83GHz
RAM
2GB RAM
Memory
32 GB EMMC
PLU Type
Hotkey number, LF code, PLU name, article number, unit price, pricing
unit, first label, second label, tare, barcode, department, package date,
package time, preservation date, weight, package type (normal, fixed
weight, fixed price, both fixed weight and price), nutrition message,
traceability code, additional information 1, additional information 2,
discount
Optional Function
WIFI, Linerless Paper Model Clip, Optional 12V 4.5Ah
Printer
Label printer’s
Paper
Label paper/Linerless label/Receipt paper: 57 mm Φ105 mm/62 mm
Receipt
printer’s Paper
57 mm/Φ50 mm
Printer Type
Clip type label printer, fast-switching between label and receipt printing
Print Speed
120 mm/s
Barcode Type
EAN 8, EAN 13, EAN 128, 2/5 Interleaved, GS1, QR code, etc.
Communication
1*Ethernet, 1*RS232, 2*USB, 1*Drawer
Power Supply
AC 100-240V 50—60Hz; DC 13.8V 3.2A
Working Temperature
0℃-40℃

4
Installation2.
Machine Installation2.1.
1 Please check carefully when
opening the machine box
1) Display
2) Screws
3) Scale platter module
4) Scale platter

5
2 Take off the cover as the
picture circled.
3 Screw the screws as circled in the picture and
wind the line of the machine to front through
display pole rod.
4 Connect the line
5 Fix the machine and display pole
6 Installations finished.

6
Paper Installation2.2.
2.2.1.Label Paper Installation
Use fingers to press inward the
plastic switch slightly to open
the platen module
Keep this slider aside,
and insert the paper to
the slider
Insert paper roll
downwards
Make the body paper
round the delivery axle
and wind 2 circles
Press the plastic switch to
close the platen module.
Move this slider up and
down to fix the paper
Push the handle and
fix the paper roll

7
2.2.2.Receipt Paper Installation
Pull out the paper
Move up and down to fix the paper
Keep this slider aside, and keep
the paper on the slider
Insert paper roll
downwards
Push the handle and
fix the paper roll

8
2.2.3.Linerless Paper Installation
Note:
For avoiding printing deviation caused by photoelectric detection mistake please avoid photoelectric
black mark on linerless paper (picture below) when customize your linerless paper with logo.
Picture:
Keep this slider aside, and
keep the paper on the slider
Insert paper roll
downwards
Pull out the paper
Move up and down to fix the paper
Push the handle and
fix the paper roll
Photoelectric
black signal
Logo should be away
from this place

9
Scale Placement3.
In order to avoid instability of keyboard when operate on it, please choose the proper method to place
according to the following cases:
1) When scale is placed on normal desk, please make sure that the bottom of keyboard and scale is in a
horizontal line to avoid instability of keyboard when operate on it.
2) When scale is placed on high desk, please make sure the keyboard leans against the edge of desk. Push
the scale ahead and press the keyboard back refer to the direction of figure①; then push the scale back to
make sure the keyboard leans against the edge of desk like below figure②：
3) When the desk is too small to make sure the bottom of the keyboard touch the desk firmly, the keyboard
will not be stable when operate (Like Figure 1). For stable, please purchase a studdle from Aclas After-sales
or purchase a stainless gavelock which has a diameter of 3mm and bend it according to the following Step 1,
and install the studdle on the scale refer to the following Step 2, 3 and 4:
(1) Please raise up the front stands for
about 3~5cm, and press the keyboard
down follow the upwards arrow direction
until touch the desk.
(2) Please lay the front stands down
gently on the desk, so the keyboard
bottom clings to the desk stably. So you
can operate on the keyboard stably.
High desk
Figure①
Figure②
High desk
Figure 1
Small desk

10
Step 1: Take a stainless gavelock of
3.0mm diameter, and bend it
according to the figures on the right;
Step 2: Insert the A side of
studdle vertically into the
hole of the lower cover of the
scale (refer to the figure on
the right);
Step 4: Press the keyboard up to be
higher than the bottom of the scale,
and insert the other side of the
studdle from up to down into the
keyboard module hole (refer to the
figure on the right).
Note: you can rotate the straight
side of studdle to lock it of the
bottom of the lower cover.
Note: you can purchase the studdle
from Aclas After-sales directly,
P/N: MTS5M16SSZHCHGV00N
Insert the A side of studdle vertically
as the downwards direction
Then rotate 90°to the direction to the keyboard
Step 3: Rotate the studdle of 90°to the
direction to the keyboard, and the A side
of the studdle can insert into the hole of
the lower cover of the scale completely
(refer to the figure on the right);
Insert the other side of studdle from up to
down into the keyboard hole

11
Basic Operation4.
Power On and Power Off4.1.
Power On:
Press and hold the power button for 3 seconds to power on the machine.
Power Off:
Note: In order to prolong the lifetime of the machine, use the Soft-Off method to shut down the
machine is recommended.
Soft-Off:
Click the number under ‘Weight’, ‘Price’and ‘Total’successively to enter into the setting interface, and
then click ‘Power Off’to shut down.
Power off:
When the TCR software reports error and doesn’t run, press and hold the power button for 3 seconds
to power off the machine.
Scale Mode Switch4.2.
TS5X touch scale integrates with label scale, cash register scale and self-service mode operation,
customer can switch mode freely and the mode switch can be reached either by software setting or hardware
setting.
Changing cartridge holder can switch corresponding scale mode as well. E.g.: if the scale paper is
replaced for label paper, scale mode defaults label scale operation.
Software switch:
Click ‘Settings’----‘Setup’----‘Application’. There are such scale types as ‘Self-Service Scale’and
‘Label scale’.
2. Click ‘Setup’
1. Click ‘Settings’
3. Here are 3 Optional
types of scale

12
Tare Operation4.3.
It is only applicable to the commodity packed in package or container such as eggs, beans or fruit, etc.
Sales example: One carton of apples is sold. Assume the weight of carton is 1.000kg. The net weight of
apple is 2.000kg and unit price is 6.00$/kg.
1. Put on the carton, and then press ‘->T<-’key
OPERATION
KEY
DISPLAY
Tare (kg)
Weight(kg)
Unit price($/kg)
Total($)
1. Put carton weighing 1.000 kg on the scale.
0.000
1.000
0.00
0.00
2. Press ‘->T<-’key.
->T<-
1.000
0.000
0.00
0.00
3. Put apples weighting 2.000kg on the scale.
1.000
2.000
0.00
0.00
4. Press the picture of apple.
Apple
1.000
2.000
6.00
12.00
5. After taking away this carton of apples,
press ‘->T<-’key to cancel tare.
->T<-
0.000
0.000
0.00
0.00
2. Input the tare value, and then press ‘->T<-’key
OPERATION
KEY
DISPLAY
Tare (kg)
Weight(kg)
Unit price($/kg)
Total($)
1. Input the tare value.
1000
0.000
0.000
0.00
0.00
2. Press ‘->T<-’key.
->T<-
1.000
0.000
0.00
0.00
3. Put apples weighting 2.000kg on the scale.
1.000
2.000
0.00
0.00
4. Press the picture of apple.
Apple
1.000
2.000
6.00
12.00
5. After taking away this carton of apples,
press ‘->T<-’key to cancel tare.
->T<-
0.000
0.000
0.00
0.00
Note: When inputting tare value, the unit is ‘g’, and the minimum tare value is 0.002kg and display with
the times of 0.002g.
3. Presetting tare value
This operation is to preset the tare value of one commodity. The operation step is: click ‘Settings’on the
function screen —‘Program’—‘Plu’— choose the PLU that is to preset tare value —click
‘Edit’—‘Common’—‘Tare’—‘Mode’, then choose ‘Ignore Tare, Weight or Tare Table’.
Note: Steps can be seen in the chapter 5.2.1.1. PLU Setting.