Actidata actiLib Autoloader 4U Manual

actiLib Library 2U –User and Service Guide Page 1 of 103
actiLib Autoloader 4U
User and Service Guide

actiLib Library 2U –User and Service Guide Page 2 of 103
Copyright © 2009 actidata Storage Systems GmbH
The information contained in this document is subject to change without notice
This document contains proprietary information which is protected by copyright. All rights are
reserved. No part of this document may be reproduced, modified, distributed, or translated to
another language without the prior written consent of actidata Storage Systems GmbH.
actidata Storage Systems GmbH,
Wulfshofstrasse 16,
44149 Dortmund
www.actidata.com
This document may describe designs for which patents are pending, or have been granted. By
publishing this information, actidata conveys no license under any patents or any other rights.
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actidata reserves the right to revise or change this document without obligation on the part of
actidata to notify any person or organization of such revision or change.
Every effort has been made to acknowledge trademarks and their owners. All trademarks within
this document are the property of their respective owners. Trademarked names are used solely
for identification or exemplary purposes, and any omissions are unintentional.
Published: September, 2009 Copyright
Revision History
Date
Issue
Revision
Description of changes
2009-21-09
Revision
1

actiLib Library 2U –User and Service Guide Page 3 of 103
Contacting actidata
Europe
APAC
actidata Storage Systems GmbH
Wulfshofstrasse 16
44149 Dortmund
Germany
www.actidata.com
actidata Storage Systems GmbH
Singapore
www.actidata.com

actiLib Library 2U –User and Service Guide Page 4 of 103
About this guide
Symbol
Description
A danger notice calls attention to a situation that is potentially lethal or
extremely hazardous to people. A lighting bolt symbol always
accompanies a danger notice to represent a dangerous electrical
condition.
Important
Provides additional information

actiLib Library 2U –User and Service Guide Page 5 of 103
1 General Warnings
DANGER
High voltage!
Risk of electric shock.
Do not remove cover (or back). No user-
serviceable parts inside.
Refer servicing to qualified service personnel.
CAUTION
Static sensitive!
A discharge of static electricity can damage static-
sensitive devices or micro circuitry. Proper packaging
and grounding techniques are necessary precautions to
prevent damage.
Read this manual
Do not open Top Cover
No servicing expect that in manual descript
Proper ventilation
Keep away from heat sources
Proper power sources
Routed power cable
Precautions
Do not expose the unit to moisture. The operating temperature for this unit is between
10°C (50°F) and 35°C (95°F).
Use the unit on a firm level surface free from vibration.
Do not place anything on top of the unit.
Product warranty Caution
The warranty for the tape Library shall not apply to failures of any unit when:
The tape Library is repaired or modified by anyone other than the manufactures
personnel or approved agent.
The tape Library is physically abused or used in a manner that is inconsistent with the
operating instructions or product specification defined by the manufacturer.
The tape Library fails because of accident, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, modification, or service by anyone other
than the factory service center or its approved agent.
The tape Library is repaired by anyone, including an approved agent, in a manner that
is contrary to the maintenance or installation instructions supplied by the manufacturer.
The manufacturer's serial number tag is removed.
The tape Library is damaged because of improper packaging on return.
Unauthorized modifications to the unit configuration by the customer may result in loss
of guarantee by the vendor.

actiLib Library 2U –User and Service Guide Page 6 of 103
Rack stability
WARNING
Weight!
To reduce the risk of personal injury or damage to
equipment
Extend leveling jacks to the floor.
Ensure that the full weight of the rack rests on
the leveling jacks.
Install stabilizing feet on the rack.
In multiple-rack installations, secure racks
together.
Extend only one rack component at a time.
Racks may become unstable if more than one
component is extended

actiLib Library 2U –User and Service Guide Page 7 of 103
2 Contents
1General Warnings............................................................................................................5
2Contents...........................................................................................................................7
3Figure..............................................................................................................................10
4Table ...............................................................................................................................12
5Product description (overview) and features.............................................................13
5.1 Front panel...............................................................................................................15
5.2 Rear panel ...............................................................................................................17
5.3 Inside components...................................................................................................20
6Installing the actiLib Library 4U...................................................................................22
6.1 Location requirements.............................................................................................22
6.2 SCSI requirements ..................................................................................................23
6.3 SCSI host bus adapter.............................................................................................23
6.4 LUN scanning ..........................................................................................................23
6.5 Fibre Channel ..........................................................................................................24
6.6 Preparing the host ...................................................................................................25
6.7 Unpacking the tape Library......................................................................................26
6.8 Identifying product components...............................................................................26
6.9 Remove the shipping lock........................................................................................27
6.10 Rack mounting the tape Library...............................................................................28
6.11 Connecting the SCSI and power cable....................................................................30
7Operating the tape Library ...........................................................................................34
7.1 Operator Control Panel (OCP) ................................................................................34
7.2 OCP Philosophy ......................................................................................................34
7.3 Power-Up Display....................................................................................................35
7.4 Note about the LED’s...............................................................................................35
7.5 Input Modes.............................................................................................................36
7.5.1 Selectable predefined values ........................................................................36
7.5.2 Toggle values................................................................................................36
7.5.3 Numerical values...........................................................................................36
7.6 Power ON/OFF........................................................................................................36
7.7 OCP Menu Flow Charts...........................................................................................37
7.8 Partitioning the Library.............................................................................................44
7.8.1 Drive naming .................................................................................................44
7.8.2 Mixing of drives..............................................................................................44
7.8.3 SCSI Element Addressing.............................................................................47
7.8.3.1 General Addressing Scheme...................................................................................47
7.8.4 Element Reporting.........................................................................................48
7.8.4.1 General Reporting ...................................................................................................48
7.8.4.2 Gaps ........................................................................................................................48
7.8.4.3 Removed Drives ......................................................................................................49
7.9 Tape cartridges........................................................................................................50
7.9.1 actiLib Library 4U cartridge type..................................................................50
7.9.2 Using and maintaining tape cartridges.........................................................50
7.9.3 Labeling tape cartridges................................................................................51
7.9.4 Write-protecting tape cartridges....................................................................52
7.9.5 Backward read compatibility..........................................................................52
7.9.6 Barcode reader..............................................................................................52
7.10 Magazines................................................................................................................53
7.10.1Inserting tape cartridges into a magazine .....................................................53
7.10.2Mail slot .........................................................................................................54
7.11 Remote Management Unit (RMU)...........................................................................54

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7.11.1Overview........................................................................................................54
7.11.2Library status icons........................................................................................55
7.11.3Login..............................................................................................................55
7.11.4Identity...........................................................................................................56
7.11.4.1 Viewing static Library information............................................................................56
7.11.4.2 Viewing static drive information...............................................................................57
7.11.5Status ............................................................................................................57
7.11.5.1 Viewing dynamic Library information.......................................................................57
7.11.5.2 Viewing dynamic drive information..........................................................................58
7.11.5.3 Viewing the tape cartridge inventory .......................................................................58
7.11.6Configuration .................................................................................................59
7.11.6.1 Changing the system configuration .........................................................................59
7.11.6.2 Changing the logical libraries...................................................................................59
7.11.6.3 Changing the license key.........................................................................................59
7.11.6.4 Changing the drive configuration.............................................................................61
7.11.6.5 Changing the network configuration........................................................................61
7.11.6.6 Changing the administrative password....................................................................62
7.11.6.7 Setting date/time......................................................................................................62
7.11.6.8 Setting error log mode .............................................................................................63
7.11.6.9 Setting event notification parameters ......................................................................63
7.11.6.10 Restoring factory defaults..............................................................................64
7.11.7Operations.....................................................................................................65
7.11.7.1 Moving media within the Library..............................................................................65
7.11.7.2 Determining current media inventory.......................................................................65
7.11.7.3 Releasing and replacing magazines........................................................................66
7.11.8Service...........................................................................................................66
7.11.8.1 Performing general Library diagnostics...................................................................66
7.11.8.2 Determining and updating firmware.........................................................................67
7.11.8.3 Rebooting the Library ..............................................................................................68
7.11.8.4 Viewing Library logs.................................................................................................68
7.11.8.5 Cleaning tape drive..................................................................................................69
8Troubleshooting ............................................................................................................70
8.1 Installation problems................................................................................................70
8.1.1 SCSI ID..........................................................................................................70
8.1.2 LUN scanning................................................................................................70
8.1.3 SCSI Cabling.................................................................................................70
8.1.4 Termination....................................................................................................70
8.1.5 Compatibility..................................................................................................71
8.1.6 SCSI Host Adapter Installation......................................................................71
8.1.7 Backup Application Installation......................................................................71
8.1.8 Device Driver Installation...............................................................................71
8.2 Troubleshooting table..............................................................................................72
8.2.1 Removing stuck tapes from slots ..................................................................76
8.2.2 Magazine does not unlock via OCP or RMU (Emergency release)..............77
8.3 Tape Library error codes .........................................................................................79
8.3.1 Example error code.......................................................................................79
9Servicing ........................................................................................................................85
9.1 Possible tools needed..............................................................................................85
9.2 Electrostatic Discharge............................................................................................85
9.3 Removing and replacing a tape drive......................................................................86
9.4 Removing and replacing the Library controller........................................................88
9.5 Removing and replacing a power supply.................................................................89
9.6 Replacing a redundant power supply ......................................................................90
9.7 Removing and replacing a magazine using the OCP..............................................92
9.8 Removing and replacing a magazine using the RMU .............................................93
9.9 Removing and replacing the base chassis..............................................................94
10 Technical actiLib Library 4U specifications ...............................................................95

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10.1 Physical specifications.............................................................................................95
10.2 Maximum storage capacity and data transfer rate ..................................................95
10.3 Environmental specifications...................................................................................96
11 Packaging before transportation.................................................................................97
12 Recycling and disposal ................................................................................................99
13 Regulatory information...............................................................................................100
13.1 Device Standards ..................................................................................................100
13.2 FCC (United States) ..............................................................................................100
13.3 Canadian Verification.............................................................................................101
14 Index .............................................................................................................................102

actiLib Library 2U –User and Service Guide Page 10 of 103
3 Figure
Figure 1 actiLib Library 4U front and rear view......................................................................... 13
Figure 2 Front panel.................................................................................................................... 15
Figure 3 Rear panel with a full height drive tape......................................................................... 17
Figure 4 Rear panel with two full height FC tape drive ............................................................... 17
Figure 5 Rear panel with two half height tape drives.................................................................. 18
Figure 6 Rear panel with four half height tape drives ................................................................. 18
Figure 7 Rear panel with four half height SAS tape drives......................................................... 19
Figure 8 Inside components........................................................................................................ 20
Figure 9 Fibre Channel topology LN Port.................................................................................... 24
Figure 10 Fibre Channel topology L Port.................................................................................... 24
Figure 11 Fibre Channel topology N Port.................................................................................... 24
Figure 12 Shipping lock and label............................................................................................... 27
Figure 13 Shipping lock and label on the rear panel................................................................... 27
Figure 14 Installing the rails into the rack.................................................................................... 28
Figure 15 Installing the mounting brackets and guide pulleys.................................................... 29
Figure 16 securing the Library to the rack................................................................................... 30
Figure 17 Attaching the SCSI cable to the drive......................................................................... 31
Figure 18 Attaching the terminator to the drive........................................................................... 32
Figure 19 Attaching the power cable........................................................................................... 32
Figure 20 Home Screen.............................................................................................................. 35
Figure 21 OCP User interaction Mode........................................................................................ 37
Figure 22 Interaction Mode, Information..................................................................................... 38
Figure 23 Interaction Mode, Information continuation................................................................. 39
Figure 24 Interaction Mode, Commands..................................................................................... 40
Figure 25 Interaction Mode, Configuration.................................................................................. 41
Figure 26 Interaction Mode, Configuration continuation ............................................................. 42
Figure 27 Interaction Mode, Service........................................................................................... 43
Figure 28 Ultrium tape cartridge and proper bar code label placement...................................... 51
Figure 29 Write protecting the Ultrium data cartridge ................................................................. 52
Figure 30 Slot numbering left magazine with mail slot................................................................ 53
Figure 31 Slot numbering right magazine................................................................................... 54
Figure 32 RMU Login page......................................................................................................... 55
Figure 33 Identity, Library page .................................................................................................. 56
Figure 34 Identity, drive page...................................................................................................... 57
Figure 35 Status, Library page.................................................................................................... 57
Figure 36 Status, Drive page ...................................................................................................... 58
Figure 37 Status, Inventory page................................................................................................ 58
Figure 38 Configuration, System page........................................................................................ 59
Figure 39 Configuration, logical libraries..................................................................................... 59
Figure 40 Configuration, license key........................................................................................... 60
Figure 41 Configuration, Drive page ........................................................................................... 61
Figure 42 Configuration, Network page ...................................................................................... 61
Figure 43 Configuration, User page............................................................................................ 62
Figure 44 Configuration, Date/Time page................................................................................... 62
Figure 45 Configuration, Log page.............................................................................................. 63
Figure 46 Configuration, Event notification page........................................................................ 63
Figure 47 Configuration, Restore defaults page ......................................................................... 64
Figure 48 Operations, Move Media page.................................................................................... 65
Figure 49 Operations, Inventory page......................................................................................... 65
Figure 50 Operations, Magazine page........................................................................................ 66
Figure 51 Service, General Diagnostic page .............................................................................. 66
Figure 52 Service, Firmware page.............................................................................................. 67
Figure 53 Service, Reboot page ................................................................................................. 68
Figure 54 Service, Library Logs page ......................................................................................... 69
Figure 55 Service, Clean drive page........................................................................................... 69
Figure 56 Removing stuck tapes from slot.................................................................................. 76
Figure 57 Access holes for the left and right magazine.............................................................. 77
Figure 58 Remove the left magazine.......................................................................................... 78

actiLib Library 2U –User and Service Guide Page 11 of 103
Figure 59 Drive sled components of rear panel......................................................................... 86
Figure 60 Tape drive removal ..................................................................................................... 87
Figure 61 Installing a tape drive.................................................................................................. 87
Figure 62 Position of the thumbscrews....................................................................................... 88
Figure 63 Library controller removal ........................................................................................... 88
Figure 64 Position of the three thumbscrews.............................................................................. 89
Figure 65 Power supply removal................................................................................................. 90
Figure 66 Replacing a redundant power Supply......................................................................... 90
Figure 67 RMU Login page......................................................................................................... 93
Figure 68 Operations, Magazine page........................................................................................ 93
Figure 69 Replacing Shipping lock before transportation ........................................................... 97
Figure 70 Product Label.............................................................................................................. 97
Figure 71 Re-Packaging the Library ........................................................................................... 98
Figure 72 WEEE Symbol ............................................................................................................ 99

actiLib Library 2U –User and Service Guide Page 12 of 103
4 Table
Table 1 Front panel overview...................................................................................................... 16
Table 2 Rear panel overview ...................................................................................................... 19
Table 3 Inside components......................................................................................................... 21
Table 4 Location requirements.................................................................................................... 22
Table 5 Write protecting.............................................................................................................. 52
Table 6 Slot numbering, left magazine........................................................................................ 53
Table 7 Slot numbering, right magazine ..................................................................................... 54
Table 8 Status icons.................................................................................................................... 55
Table 9 Troubleshooting table..................................................................................................... 75
Table 10 Access to manually release a magazine...................................................................... 77
Table 11 Removing the left magazine......................................................................................... 78
Table 12 Main error codes .......................................................................................................... 84
Table 13 Description for Figure 56.............................................................................................. 86
Table 14 actiLib Library 4U physical specification .................................................................... 95
Table 15 Maximum storage capacity .......................................................................................... 96
Table 16 Environmental specification ......................................................................................... 96
Table 17 Re-Packaging description............................................................................................ 98

actiLib Library 4U –User and Service Guide Page 13 of 103
5 Product description (overview) and features
The actiLib Library 4U provides a compact, high-capacity, low-cost solution for simple, unattended
data backup. This unique design houses up to 48 tape cartridges in a compact 4U form factor with
easy access to tape cartridges via two removable magazines and a mailslot. The magazines can hold
up to twelve (left magazine including mail slot) and nine (right magazine) cartridges.
The library can support one to four half height tape drives, or tow full height tape drive. The library
occupies one SCSI target address (for the single drive version) and uses dual LUNs for the tape drive
and library robotic.
The actiLib Library 4U is compatible with most operating systems and environments that support the
SCSI interface. However, the library requires either direct support from the operating system or a
compatible backup application to take full advantage of its many features.
Figure 1 actiLib Library 4U front and rear view
Particular emphasis of the actiLib Library 4U family includes:
Platform of tape Librarys - independent of tape and drive form factors
Broad level of connectivity -SCSI, FC1, FC2, FC4, and SAS
Expandability - magazines, drive sleds, and extra controller/converter cards can be added in
the field as available
Technology upgrade -customer can upgrade tape drive technologies (e.g. LTO5 to LTO6) in
the field
Service friendly design - drive, power supply and Library controller are accessible from the
back of the unit allowing for quick replacement
Best in class cartridge and drive density - packing in as many or more cartridges in the
standard rack height 4U as most other Libraries on the market
Maximum up time - through advanced error handling and recovery capability

actiLib Library 4U –User and Service Guide Page 14 of 103
The actiLib Library 4U includes the following features:
Free space in the 4U to enable the inclusion of:
Customer unique to option cards, example extra Storage management, etc. iSCSI converter,
2nd SAS Port, or interface cards (future developments)
USB interface to enable Serviceability features and/or Customized features (Storage On
Demand) implementation
Operator Control Panel simple character set can be implemented for cost / user-friendliness
tradeoff
Support different cartridge from factors LTO (future developments)
Integral Remote management unit
Supports industry standard management software tools such as SNMP and SMI-S (future
developments)
Mail slot
Robotic with barcode reader
The actiLib Library 4U encompases 4U rack formats as well as tabletop functionality.
It provides cost-effective, easy to install, automated data protection for the small to medium sized
business.
NOTE
Not all features will be available at initial product launch
and will be added upon technology availability,
anticipated market requirements, and/or Customer
needs.

actiLib Library 4U –User and Service Guide Page 15 of 103
5.1 Front panel
The front panel of the actiLib Library 4U provides access to the power button, operator control panel
(OCP), left and right magazines, LED’s, and the mail slot.
The Operator panel consists of an LCD display with a 128 x 64 character matrix, 4 push button
switches and a power on/off button. The circuitry to illuminate external LED’s has also been
incorporated into the current level of hardware
Figure 2 Front panel

actiLib Library 4U –User and Service Guide Page 16 of 103
Number
Description
1
Left magazine with Mail slots
2
Power button.
Pressing the button will initiate a controlled Power Down of the unit (soft power
down
3
LED “READY”(Green).
Illuminated when power is on. Blinking when there is tape or Library robotics
activity.
4
LED “CLEAN”(Amber).
Illuminated when the tape drive has determined that a cleaning cartridge should be
used. Cleaning is only necessary when the Library directs you to do so. Additional
cleaning is not necessary.
5
LED “ATTENTION”(Amber).
Illuminated if the Library has detected a condition that requires attention by the
operator.
6
LED “ERROR” (Amber).
Illuminated if an unrecoverable tape drive or Library error occurs. A corresponding
error message displays on the LCD screen (see for more information).
7
Control key “CANCEL” button [X]
The CANCEL button is used to cancel a user action and return to the last menu
item.
8
Control key “DOWN” button [<]
The PREVIOUS button is used to navigate backward through menu items.
9
Right Magazins
10
Air vents
11
Control key “ENTER” button []
The ENTER button to go to a sub menu or execute an action.
12
Control key “UP”button [>]
The NEXT button is used to navigate through menu items.
13
Front panel “OCP” display, consisting of 128 x 64 characters
The OCP screen displays actions and status information, menu items or error
messages equivalent to the operation mode.
14
Left Magazins
Table 1 Front panel overview

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5.2 Rear panel
The rear panel of the tape Library provides access to SCSI, Fibre Channel (FC) and SAS connectors,
tape drive bays, the power connector, Ethernet, serial and the USB port.
Figure 3 Rear panel with a full height drive tape
Figure 4 Rear panel with two full height FC tape drive

actiLib Library 4U –User and Service Guide Page 18 of 103
Figure 5 Rear panel with two half height tape drives
Figure 6 Rear panel with four half height tape drives

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Figure 7 Rear panel with four half height SAS tape drives
Number
Description
1
Fan vent
2
Power connector: The Library requires a 110/220 volt AC power connection
3
Tape drive
4
Tape drive
5
Tape drive
6
Tape drive
7
68-pin HD SCSI connectors
8
Fiber channel connectors
9
Product label foil (see section 11)
10
Tape Drive LED
11
Ethernet port
12
Serial port
13
USB port (Host)
14
Shipping lock
15
SAS connectors
16
Redundant Power Supply
17
Power Supply LED’s from top:
blue LED on >> AC connected
green LED on >> Power good
yellow LED on >> degraded Fan
Table 2 Rear panel overview

actiLib Library 4U –User and Service Guide Page 20 of 103
5.3 Inside components
1
9
76
5
4
3
2
Figure 8 Inside components