ADT Pulse Nano User manual
Pulse Nano EOP Adapter
https://alpha.adt.com/help/107[11/12/2018 10:10:36 PM]
Pulse Nano EOP Adapter
How It Works
The ADT Pulse Nano or Ethernet-Over-Powerline (EOP) Adapter connects your router (Wi-Fi hub) to an
electrical outlet, which extends the network to another ADT Pulse Nano unit connected next to the ADT
Pulse Gateway. Two Nanos are required to create the Powerline Network. For this reason, two ADT Pulse
Nanos and two Ethernet cables are included in the carton.
ADT Pulse Nanos come with two “NOTICE” labels. These labels can be found in the device return bag. Please
apply the “NOTICE” labels to each ADT Pulse Nano. This label warns that unplugging the Nano device from the
electrical outlet will cause a disruption to your ADT Pulse service.
Premises with More Than One Electrical Circuit:
In the event that the ADT Pulse Nano fails to connect the Gateway to the Internet, the ADT Pulse Nano may be
plugged into a circuit that is separate from the one next to the cable modem or router. Try relocating the
Gateway and ADT Pulse Nano to another circuit, and check the Internet communications again.
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How It Works Special
Consideration(s)
Nano
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Pulse Nano EOP Adapter
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Special Consideration(s)
The ADT Pulse Nano must not be connected to:
Switched outlet
Power strip
Surge protector
ADT Pulse appliance module.
Avoid plugging the ADT Pulse Nano directly into electrical outlets located close to appliances that
consume a large amount of power, such as a washer/dryer or refrigerator. Using one of these outlets
could possibly prevent the devices from working correctly and reduce network performance.
Nano Installation
The ADT Pulse Nano is not enrolled into the ADT Pulse system like other Pulse devices. Follow the steps
below to install your ADT Pulse Nanos.
1. Make sure that your home router is up and running and that Ethernet-wired connections are
working.
2. Install one end of an Ethernet cable that is included in the carton into an available Ethernet port on
the rear of your router.
3. Install the other end of the Ethernet cable into the Ethernet port on the bottom of the first Nano.
4. Plug the first ADT Pulse Nano into a nearby electrical outlet.
Pulse Nano EOP Adapter
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5. Wait for the Power and Ethernet LEDs to both light up. The Powerline LED will not light up at this
time.
6. Install one end of the second Ethernet cable that is included in the carton into the broadband port on
the rear of the ADT Pulse Gateway.
7. Install the other end of the Ethernet cable into the Ethernet port on the bottom of the second ADT
Pulse Nano.
8. Plug the second ADT Pulse Nano into a nearby electrical outlet.
9. Wait for all three LEDs to illuminate in this order: Power, Ethernet, and then Powerline.
10. Return to the first ADT Pulse Nano connected to the router and ensure that all three LEDs are now
illuminated.
11. Test to ensure that the Gateway accesses the Powerline network and that Pulse communicates
normally.
Please note: If all three LEDs on both ADT Pulse Nanos are illuminated, you have successfully created a
Powerline network. If any of the LEDs do not light up, follow the instructions in the Resetting ADT Pulse
Nanos section of this guide.
Removing ADT Pulse Nano EOP:
The ADT Pulse Nano does not enroll in the ADT Pulse system like other ADT Pulse devices, so there are
no special requirements for removing an ADT Pulse Nano from the system. Simply unplug the ADT Pulse
Nano from the electrical outlet and remove the Ethernet cable. To replace the ADT Pulse Nano with a new
unit, follow the instructions in the Installing ADT Pulse Nanos section of this guide.
Pulse Nano EOP Adapter
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Reset Nano EOP
If the ADT Pulse Nano does not perform properly, or the Powerline LED does not illuminate, you may
need to restore the device to its factory default settings. To reset this device, press the Reset button on
the ADT Pulse Nano for one second, and then release. The Reset button is recessed in a small opening
and requires the use of a paper clip to reach it.
The location is shown in the picture below. The three LEDs will turn off, flash on briefly, and then
illuminate in this order: Power, Ethernet, and then Powerline. The device reboots, and the settings are
restored to their default values.
Related Topics
Pulse Gateway Offline
This video and step-by-step instructions will help you troubleshoot problems with your Pulse gateway
showing an "offline" status.
Pulse 5 & 8 Port Switch
Information about getting started with the ADT Pulse 5 & 8 Port Switch.
Pulse Range Extender
Information about getting started with the ADT Pulse Wi-Fi Range Extender.
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