ADT ADC-V523 User manual

ADT Security
Wi-Fi Camera Installation Guide

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Getting Started Congratulations on getting your new ADT Wi-Fi
Camera. To learn more about this amazing new
device and to support you in the DIY installation
process (if this applies to you), we have developed
the following Installation Guide.
To better support you through the process, this guide
has been broken down into key sections as below.
Setting up your ADT Interactive account and mobile app before connecting your camera.
1 |ADT Interactive Account & Mobile App 3
Learn more about your indoor (ADC-V523) or outdoor (ADC-V723) camera.
2 |Getting to Know Your Camera 4
Learn to optimally position your camera and understand the key considerations when picking a spot.
5 |Positioning Your Camera 11
Find the answers you are looking for using our troubleshooting Guide and FAQs
7 |Troubleshooting & Frequently Asked Questions (FAQ’s) 17
3 |Connecting Your Camera to Wi-Fi 5
Connecting your camera to your property Wi-Fi network in order to set up the camera.
4 |Enrolling Your Camera on ADT Interactive 8
Enrolling your camera onto your ADT Interactive account once the camera has a Wi-Fi connection.
6 |Configuring Your Camera’s Video Analytics 14
Video Analytics needs to be specifically calibrated using ADT Interactive, learn how.

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1 |ADT Interactive Account & Mobile App
Step 1 Login to ADT Interactive
Go to the ADT Interactive Login page at
www.adtsecurity.com.au/interactive-security-
login/ and log in using the username and
password provided to you via email.
Step 2 Set Up Users & Manage Logins
Set up user codes and/or logins for whomever
requires access including family members and
friends. Go to ‘Users’ > ‘Add New User’ and
complete the details listed.
Step 3 Configure Camera Video Analytics
Before configuring your camera’s video analytics
rules, ensure that you have gone through the
process of ‘Connecting your camera’ to Wi-Fi
(refer to section for details).
Once you have connected your camera, follow the
instructions for ‘Enrolling Your Camera’ to
complete set up of recording rules (refer to
section for details).
Step 1 Download the App
The ADT Interactive Security app for smart phone and tablet
is available for free download from the Google Play and
Apple App Store. Search for ‘ADT Interactive Security’ and
install the app to your device.
Step 2 Navigate the Dashboard
Upon download, use the credentials used in Step 1.A to
login to the ADT Interactive app. Familiarise yourself with
the dashboard, exploring the features to view and control.
Step 3 Enable Notifications
In the app, click on Notifications to enable push notifications
and to ensure you can receive alerts in real-time. Here you
can add or manage all push, text and email notifications
related to your Interactive account.
1.A Install and Activate ADT Interactive via Web Browser
1.B Install ADT Interactive via Mobile App

MAXIMUM RESOLUTION
1920x1080
LOW
-LIGHT SENSITIVITY
0 lux with IR
RECORDING COMPRESSION
H.264, MPEG
-4
IR RANGE
Up to 12m
IMAGE SENSOR
1/2.7” CMOS, 2.1 MP, 1920x1080
DIMENSIONS (L X W X H)
6.4 x 6.4 x 11.4cm
ETHERNET CONNECTION
No
LENS
3.0 mm, F2.0
POWER
12V DC, 12W
OPERATING TEMPERATURE
-
20°C -50°C
ANGLE OF VIEW
117
°
WIRELESS CONNECTIVITY
802.11 b/g/n, 2.4 & 5 GHz
OPERATING HUMIDITY
<95% Non
-condensing
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2.A Identifying Your Indoor Camera (ADC-V523)
2.B Identifying Your Outdoor Camera (ADC-V723)
Refer to the bottom of the camera and
look for the Code ADC-V523.
2 |Getting to Know Your Camera
Specifications
Refer to the bottom of the camera and look
for the Code ADC-V723.
MAXIMUM RESOLUTION
1920x1080
LOW
-LIGHT SENSITIVITY
0 lux with IR
RECORDING COMPRESSION
H.264
IR RANGE
Up to 4.6m
SIMULTANEOUS VIEWERS
10
IMAGE SENSOR
1/2.7” CMOS, 2.1 MP, 1920x1080
DIMENSIONS (L X W X H)
6.1 x 7.6 x 9.4cm
ETHERNET CONNECTION
Yes
LENS
3.0 mm, F2.0
POWER
12V DC, 12W
OPERATING TEMPERATURE
-
20°C -50°C
ANGLE OF VIEW
117
°
WIRELESS CONNECTIVITY
802.11 b/g/n, 2.4 & 5 GHz
OPERATING HUMIDITY
<95% Non
-condensing
Specifications
Note: Indoor Camera’s cannot be used outside as it
will wear and tear due to weather conditions.

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4.A Connecting in Wi-Fi Protected Setup (WPS) Mode
1. Connect AC power adapter and plug into an outlet
2. Hold down the Reset button until the LED is flashing blue (3 seconds)
3. Press the WPS Button on the router. The router will connect to the wireless
network. The connection is complete once the LED turns solid green.
4. Follow the instructions under Enrolling Your Camera on your ADT Interactive
Account
Before we can proceed with any of the camera set up steps, it is critical that your
camera is connected to your property Wi-Fi network.
There are 2 ways to do this, please follow the instructions for either Connecting in
Wi-Fi Protected Setup (WPS) Mode or Connecting in Access Point (AP) Mode.
Wi-Fi Protected Setup (WPS) Mode Access Point (AP) Mode
You can also follow along step by step by using our video tutorial found here:
https://www.adtsecurity.com.au/panel/wifi-cameras/. Also refer to troubleshooting
and FAQs found in this Installation Guide if you experience any trouble.
Use WPS mode to connect the camera to
your network by physically pressing down
on the WPS button on your internet router
Use AP mode to use wireless internet
to connect the camera to your network
4.A 4.B
3 |Connecting Your Camera to Wi-Fi

4B. Connecting in Access Point (AP) Mode
1. Connect AC power adapter and plug into an outlet
2. The camera’s LED will begin to flash white. If the LED is not white after two minutes,
hold down the ‘Reset’ button until the LED is flashing white (6 seconds)
Reset Button Reset Button
3. Using your internet enabled device:
a) Search for available networks and connect to the wireless network ADC-V523IR
(XX:XX:XX). The (XX:XX:XX) is the last six digits of the camera’s MAC address
(located on the bottom of the camera or on the back of the packaging).
b) On the same device, open a web browser and enter the URL http://v523install
or 192.168.1.1 for indoor camera and URL http://v723install or 192.168.1.1 for
outdoor camera
3 |Connecting Your Camera to Wi-Fi
6

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a) Click Scan to scan for available Wi-Fi Networks
b) Select the Wi-Fi Network that the camera will connect to:
d) The wireless connection is complete once the LED light turns a solid green
c) Enter Wi-Fi Credentials and click ‘Submit’
e) Your camera is now connected to Wi-Fi. Next, follow the instructions for ‘Enrolling
Your Camera on ADT Interactive’
4. Next, follow the on-screen instructions (steps also supplied below):
3 |Connecting Your Camera to Wi-Fi

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4.A Using the ADT Interactive App
1. Open the ADT Interactive App on your device
2. Open the menu by selecting the menu icon and select
3. Select
4. The camera should have been discovered by the network. Click ‘Install’ to add the
camera to your ADT Interactive account.
If the device can’t be found, click on ‘Can’t find?’ and follow on-screen instructions.
5. Name the device and click ‘Next’.
6. Wait for the camera to be installed to the account. Once the camera has been
installed, follow the on-screen instructions regarding placement of the camera and
of setting up camera analytics (optional).
Once done, configuration is complete and you will receive a confirmation.
Once the camera has a Wi-Fi connection, it will need to be enrolled on your ADT
Interactive account. There are 2 possible ways to do this, follow the instructions below:
Using the ADT Interactive App Using the ADT Interactive Web Browser
Access ADT Interactive via the app if
you intend to access and manage your
new Wi-Fi camera system this way.
Access ADT Interactive via the web if you
prefer to manage your new Wi-Fi camera
system this way or have not installed the app.
4.A 4.B
4 |Enrolling Your Camera on ADT Interactive

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1. Log in to ADT Interactive via https://www.adtsecurity.com.au/interactive-security-login/
4.B Using the ADT Interactive Web Browser
2. Add your Device:
a) Install the Camera:
If this is the first camera being added on to the account, then:
i. Select ‘Video’
ii. Click on ‘Add Camera’
Note: Use the login details used to activate
your ADT Interactive account in section 1
‘ADT Interactive and Mobile App’
4 |Enrolling Your Camera on ADT Interactive

If you have previously installed a different camera:
i. Select ‘Video’
ii. Click on ‘Settings’
iii. Select ‘Add Video Device’
3. The camera should have now been discovered by the network.
a) If no devices have been detected:
i. Click on ’Refresh Devices’
ii. Search by entering the 12-digit MAC address of your video device
(found on the video device label) and click on ’Find’
4. Once the camera has been discovered name the Video Device
5. Click on ‘Install’ to add the camera.
6. Click on ‘Refresh Devices’ again. The camera should now be listed under ‘Video
Devices Installed’
4 |Enrolling Your Camera on ADT Interactive
b) Add a new device:
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1. If you have an indoor Wi-Fi camera, endeavour to position it in common areas
like the main entrance way or living room. Consider where your valuables are
most often kept and position accordingly.
2. Consider the coverage of key entrances and windows to your home or business.
3. To increase field of view, play with angles and place the Wi-Fi camera in a corner.
4. Consider privacy and do not place Wi-Fi cameras in bedrooms or bathrooms.
5. Do not place indoor Wi-Fi cameras to face directly outward through glass as this
will impede its video capability. If you would like to monitor outdoors, consider
installing an outdoor Wi-Fi camera.
6. Consider mounting the Wi-Fi camera out of reach so that it is not in easy line of
sight of a potential intruder or easily torn down.
7. Placement is critical and upon selecting a position, use our checklist to test out
the field of view using ADT Interactive in real-time before committing to the
spot.
5 |Positioning Your Camera
Now that you have connected and enrolled your Wi-Fi camera, it’s time to decide
where to put it. Here are some tips and considerations before mounting your camera
indoors:
Indoor Wi-Fi Camera

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5 |Positioning Your Camera
1. Consider the coverage of key entrances and exits to your home or business,
including the side. Intrusions do not typically occur via the front door to a property.
2. Consider neighboring homes or businesses and their privacy and endeavour to
only cover your own property in the field of view.
3. Installing an outdoor camera can be more complex than an indoor camera, often
requiring an outdoor plug and sometimes hard wiring to be able to mount the
camera to the property. In these circumstances, we strongly recommend to have a
technician attend on site for the installation and do not attempt DIY.
4. Visibility of outdoor cameras has been shown to act as a deterrent for intruders, do
not be afraid if your camera is visible. In the instance you have more than one
outdoor camera, position some visibly and some in a more hidden way.
5. Consider any blind spots that may provide direct access to the property. To
increase field of view, play with angles and place the Wi-Fi camera in a corner.
6. Consider lighting and avoid direct bright light that may impact footage.
7. Placement is critical and upon selecting a position, use our checklist to test out the
field of view using ADT Interactive in real-time before committing.
Outdoor Wi-Fi Camera
Here are some tips and considerations before mounting your camera outdoors:

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If you are proceeding with DIY, please check the field of view of the camera from the
desired position prior to committing to a fixed spot and prior to drilling or cutting any
openings (if you are planning on mounting the camera this way). Do this by:
1. Picking a desired location in the home with a good Wi-Fi signal. If you are concerned
or there is a weak signal in your desired location, consider adding a Wi-Fi range
extender.
2. Loosely and temporarily mount the camera in this location and connect to nearby
power (note: if outdoor, you may need an extension cable to test). Avoid drilling or
cutting any openings before you are satisfied with the position.
3. Ensure the camera is turned on.
4. Open the ADT Interactive app to access and view the live video stream and thus
assess the camera position. Feel free to play with angles to try and increase the field
of view. This is a great opportunity to also double check:
•There is nothing blocking the field of view (e.g., large objects), and that
•The camera is not pointing directly into bright light as it can disrupt live feed visibility
5. Further customise your settings and recording rules
6. Once satisfied with the above, proceed with fixing the camera to this spot
Disclaimer: If you are installing a camera outdoors, or at difficult height, we recommend one of our
experienced security technicians attend on site for installation. Do not attempt DIY. This ensures the
entire process will be expertly handled and protects against the risk of potential injury.
Checklist: Testing out the Position & Field of View
Now that you have chosen a position for your Wi-Fi camera, use our checklist below to
test out the field of view of the camera using ADT Interactive in real-time.
5 |Positioning Your Camera

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Calibrating your Wi-Fi Camera for Video Analytics
The ADT Wi-Fi indoor and outdoor cameras can record and show you what happens
from all angles. This is a lot of data to filter and manage. Luckily, you don’t need to
with Video Analytics –providing you with customised and filtered video alerts.
You can set up customised rules to choose what you want to see. Distinguish between
people, vehicles and animals and alert - or not - according to your rules. Set specific
tripwire and zone alerts for specific areas to customise where you want to see them.
Video Analytics needs to be specifically calibrated and can be done using ADT
Interactive via the app or web browser. The calibration process involves taking five
still images of a person in different locations visible to the camera.
Please note: The Wi-Fi camera should be recalibrated each time it is moved to a
different location.
6 |Configuring Your Camera’s Video Analytics
Camera Calibration
Calibration combined with Video Analytics best practices provides cameras with an
accurate view of each unique location where they are installed. The calibration
process itself is used to more thoroughly customise and provide context for where
a subject could enter, exit, or move around within the field of view. Consider these
camera calibration best practices for setting up Video Analytics below:
Verify that the person's
entire body is in the field of
view for each photo
After taking each photo,
take a few steps backward
relative to the field of view
Use a smart phone or tablet
to make it easier to test and
manoeuvre

1. Log into the ADT Interactive app and tap the menu button
2. Tap on ‘Video’, followed by Settings (top right-hand corner)
3. In settings, tap on ‘Recording rules’ and then ‘+ Add New Rule’
4. Once there, tap on ‘Video Analytics’ and select the camera to be calibrated.
5. After the camera completes Video Analytics setup, tap on ‘Close’.
6. Select the camera to be calibrated and tap on ‘Continue’.
7. Position yourself or a helper in front of the camera and take a photo (tap on ‘Take
Photo’).
8. Verify that the entire body is in the field of view and tap on ‘Next’.
9. After taking the photo, take a few steps backward relative to the field of view and
repeat the previous two steps. Repeat this until 5 photos are captured moving a
few steps further from the camera each time. Verify that the entire body is in the
field of view of each photo.
10.After five photos are captured, tap on ‘Submit’.
11. Once the calibration is complete, tap on ‘Done’. The camera is now ready for a
Video Analytics rule.
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Calibrating the Wi-Fi Camera During Video Analytics Setup
Calibrate the Wi-Fi camera using the ADT Interactive app or via the web browser. If
using a smart phone or tablet, the calibration can be completed by one person,
otherwise you may need an extra pair of hands to support.
Note: The camera's existing Video Motion Detection (VMD) rules will be removed, but they can
be added back later. Tap Ok to delete the VMD rules and continue with calibration.
6 |Configuring Your Camera’s Video Analytics
6.A Calibrate the Wi-Fi Camera Using ADT Interactive App

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1. Log into ADT Interactive using a web browser and click on ‘Video’.
2. Click on ‘Recording rules’ and then ‘+ Add New Rule’.
3. Click on ’Video Analytics’ and select the camera to be calibrated.
4. After the camera completes Video Analytics setup, click on ‘Close’.
5. Select the camera to be calibrated and tap on ‘Continue’.
6. Position yourself or a helper in front of the camera and take a photo (tap on
‘Take Photo’).
7. Verify that the entire body is in the field of view and tap on ‘Next’.
8. After taking the photo, take a few steps backward relative to the field of view
and repeat the previous two steps. Repeat this until 5 photos are captured
moving a few steps further from the camera each time. Verify that the entire
body is in the field of view of each photo.
9. After five photos are captured, tap on ‘Submit’.
10. Once the calibration is complete, tap on ‘Done’. The camera is now ready for a
Video Analytics rule.
Note: The camera's existing Video Motion Detection (VMD) rules will be removed, but they can
be added back later. Tap Ok to delete the VMD rules and continue with calibration.
6.B Calibrate the Wi-Fi Camera Using ADT Interactive via the Web
6 |Configuring Your Camera’s Video Analytics

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•I have changed my Internet provider or Wi-Fi credentials after setting up my camera.
What do I need to consider?
Power (see page 18)
Network (see page 18)
•Why do I need Video Analytics?
Video Analytics (see page 20)
Recording (see page 19)
Access (see page 18)
•Can I access ADT Interactive across multiple devices at the same time?
•How many users are permitted on my account?
•How can I check if the Wi-Fi camera has power?
•The Wi-Fi camera does not seem to be working, what should I do?
General (see page 18)
7 |Troubleshooting & FAQ’s
•How will I know if I have reached my monthly limit?
•How can I set up calibration rules to maximise the availability of video clips monthly?
•What is my monthly upload limit for recorded clips?
•I keep going over my monthly limit for recorded clips, what can I do?

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Power
How can I check if the Wi-Fi camera has power?
The Wi-Fi camera does not seem to be working, what should I do?
General
1. Check the power connection to the camera and check that the camera led light is on. Ensure
that you have power in the house.
2. Check the Wi-Fi connection - this can be done by opening a browser on another device
connected to the same Wi-Fi network.
Note: if you have changed your Wi-Fi provide and/or password, this will impact connectivity.
If yes, go to Network.
3. Check if your NBN device is connected (if applicable)
7 |Troubleshooting & FAQ’s
The Led light should be on.
Your Wi-Fi camera will stop responding if the internet provider has changed or Wi-Fi
credentials have been updated. Where possible please ensure that you use the same SSID and
Password for the new internet connection.
In the instance that you are unable to maintain your existing SSID and/or password, please
note that you will need to re-install the cameras onto the new Wi-Fi connection repeating the
same steps in this guide.
Network
I have changed my Internet provider or Wi-Fi credentials after setting up my camera.
What do I need to consider?
Access
Can I access ADT Interactive across multiple devices at the same time?
Yes. You can also set-up a different login for other members of the household so that they
can view the cameras as well.
How many users are permitted on my account?
Unlimited users and the master account holder can add and remove users as needed with
different access levels.

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I keep going over my monthly limit for recorded clips, what can I do?
Recording
1. Check your recording rules and ensure that it is set to capture only what is needed.
2. Avoid setting rules that capture similar event/same events.
3. Talk to us about your monthly limit.
7 |Troubleshooting & FAQ’s
How will I know if I have reached my monthly limit?
You can find your monthly limit via your ADT Interactive Account. Use the ADT Interactive Web
browser version, go to Video and click on Recording Rule. This view will give you your monthly
limit and usage information. The usage will be highlighted in red if you have reached your limit
or are over limit. See below example:
Please refer to chapter 6 of this guide to set-up recording rules and calibrate your camera.
How can I set up calibration rules to maximise availability of video clips every month?
You can find your monthly upload limit via your ADT Interactive Account. Use the ADT
Interactive Web browser version, go to Video and click on Recording Rule. This view will give
you your monthly upload limit (based on your package) and usage information. See below
example:
What is my monthly upload limit for recorded clips?
Please Note: you cannot exceed or increase your monthly upload limit per month

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Why do I need Video Analytics?
Video Analytics
Video Analytics continuously scans your property and notifies you when a person, vehicle, or
animal is identified. Advanced detection rules enhance perimeter security by alerting you when
someone's coming or going, or even loitering on your property.
With Video Analytics, you'll get enhanced notifications with thumbnail images showing people,
vehicles, and animals. You can also use advanced detection rules to draw virtual tripwires
across your driveway and virtual fenced-in zones on your property. Receive email and text
notifications whenever, example:
•A vehicle pulls into the driveway/parking lot or a person walks up to an entrance
•Anyone loiters in a specific zone of a property
•A person or vehicle is identified outside a business after-hours
•A pet jumps up on the sofa or enters an off-limits flowerbed
•A child leaves the yard or someone drives off at night
7 |Troubleshooting & FAQ’s