AGA Mercury AMCTTDW User manual

19
SOLUTIONS TO COMMON PROBLEMS
Glassware/Flatware Spotted or Cloudy
• Check water hardness. For extremely hard water, it
may be necessary to install a water softener. (See
Detergent Chart).
• Water temperature may be low. Avoid extremely low
or high temperatures. (See Factors Affecting Perfor-
mance.)
• Avoid overloading and improper loading. (See Prepar-
ing and Loading Dishes).
• Use fresh detergent. Old detergent is ineffective.
• Make sure rinse aid dispenser is lled.
• Check to see that proper amount of detergent is being
used for cycle selected. Also, check phosphate level.
(See Detergent Dispenser.)
• Home water pressure may be too low - it should be 20
to 120 pounds per square inch (psi).
Dishware Chipped
• Load with care and do not overload. (See Preparing
and Loading Dishes).
• Place delicate items in top rack.
• Place glasses securely against pins and not over pins.
• Load items so they are secure and don’t jar loose when
moving racks in and out. Move racks in and out slowly.
• Make sure tall glasses and stemware will clear top of
tub when rack is pushed in.
Water in Bottom of Tub
• Water left in the tub bottom after the cycle is complete
is not normal. If water remains in the bottom of the tub,
the dishwasher may not be draining properly. (See
Dishwasher Does not Drain Properly).
Dishware Stained or Discolored
• Tea and coffee can stain cups. Remove the stains by
hand washing in a solution of ½ cup (120 ml) bleach
and one quart (1L) of warm water. Rinse thoroughly.
• Iron deposits in water can cause a yellow or brown lm.
A special lter installed in the water supply line will cor-
rect this problem. (See Removing Spots and Film).
• Aluminum utensils can leave gray/black marks when
they rub against other items. Load Properly.
• Certain high acid foods can cause discoloration of
stainless steel and plastics if allowed to sit for a long
period. Use the Rinse Only cycle or rinse by hand if not
operating dishwasher at once.
• Mixing stainless steel and silver utensils in silverware
basket can cause pitting of the stainless steel blades.
Avoid mixing stainless steel and silver.
Cycle Takes a Long Time
• Is cycle in a water heating delay?
• Has the delay start option been selected?
• Has the sanitize option been selected?
Normal Sounds You Will Hear
• Normal sounds include water ll, water circulation and
motor sounds.
Dishwasher Leaks
• Use only fresh detergent designed for automatic dish-
washers. Measure detergent carefully. Try a different
brand.
Etching
• Using too much detergent especially in soft or softened
water causes damage that looks like a lm but cannot
be removed.
• Adjust the amount of detergent based on the water
hardness. (Check Detergent Chart).
• Lower the water temperature.
Detergent Left in Dispenser Cup
• Detergent may be old. Discard and use fresh detergent.
• Be sure the dish load doesn’t block spray from entering
the detergent cup.
• Check to see if cycle has been completed.
• Make sure items do not prevent the detergent dispens-
er from opening.
Vapor at Vent
• Water vapor escapes from the vent during the drying
part of cycle. This is normal.
• Spilled rinse aid can cause foam and lead to overow-
ing. Wipe up any spills with a damp cloth.
• Check to see that dishwasher is level. (See Installation
Instructions).

20
SOLUTIONS TO COMMON PROBLEMS
Dishwasher Won’t Run or Fill (error code i10)
• Check to see if circuit breaker is tripped or if a fuse is
blown.
• Check to see if the water supply is turned on and the
pressure of the water supply is not too low. (Contact
your local water company).
• Check to see if the water tap is open and is not
clogged.
• Check to see if cycle is set correctly. (See Operating
Instructions).
• Check to see if the dishwasher is not set for Delay
Start.
• Check and ensure the door is closed and latched.
• Check to see if the lter in the inlet hose is not clogged
and is free of kinks and bends.
Dishwasher Does Not Drain Properly (error
code i20)
• If unit is hooked up to a food waste disposer, make
sure the disposer is empty.
• Check to see if the knockout plug has been removed
from inside the food waste disposer inlet.
• Check the sink spigot is not clogged.
• Check to see if drain hose is free of kinks and bends.
• Check to see if the cycle is complete, not in a pause.
Dishwasher has an Odor
• Soiled dishes left in dishwasher too long can create an
odor. Use Rinse cycle.
• There will be a “new” smell when rst installed. This is
normal.
• Check to see if unit is draining properly. (See Dish-
washer Does Not Drain Properly).
Stains on Tub Interior
• Washing large amounts of dishware with tomato based
soil can cause a pink/orange appearance. This will not
affect performance and will gradually fade over time.
Pre-rinsing or using the Rinse cycle will reduce the
chance of staining. Using no heat dry option will lessen
staining.
Removing Spots and Film
Hard water can cause lime deposit buildup on the interior
of the dishwasher. Dishes and glasses may also get spots
and lm for a number of reasons. (See Glassware/Flatware
Spotted or Cloudy section). To remove buildup, and lm,
clean using the following instructions:
1. Load clean dishes and glasses in normal manner. Do
not load any metal utensils or silverware.
2. Do not add detergent.
3. Select the NORMAL WASH cycle. Press START pad.
Close and latch the door.
4. Allow dishwasher to run until it starts the second water
ll (approximately 10 minutes).
5. Unlatch an and open door and pour 2 cups of white
vinegar into the bottom of dishwasher.
6. Close and latch door and allow cycle to nish.