AIDA PTZ-NDI-X18 Installation and operation manual

PTZ-NDI-X18 FW Upgrade Guide
Version: 10.27.22

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Disclaimer: Please pay close attention to the
guide, and read all the steps. Only use the
original or a recommended power supply /
PoE+ switch, and ensure that the update
process is not interrupted at any moment.
Failure to follow these steps may result in
irreversible damage to the camera which will
void all warranty on the product.
IF you are unsure of a step or how to proceed,
please message our support staff at:
[e-mail]
Or give us a call during our normal business
hours of 8AM-5PM, Monday to Friday (PST.)
We will be more than happy to assist you.
Thank you for choosing AIDA Imaging as your
Imaging solution!

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What you need:
•AIDA NDI Series Camera
•RS232-Mini Din cable (included in box)
•RS232-USB cable (not included)*
•Network / Ethernet cable for web UI
•Windows PC (apple not supported)
•mcuFLY program**
•Latest Firmware (hex and bin files)
*RS232-USB cables can be found at your
electronics stores, or Amazon. Please see next
page for what it looks like:
**The mcuFLY program and firmware come in
the same file off our download page. (Mac
products not supported. PC Required.)

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RS232-USB cable:
RS232-Minidin cable included in the box:
*Please make sure you downloaded the correct
zoom model for your PTZ. The FW updates have
different procedures.

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Step 1: Arm Upgrade
1.Please unplug the power from camera and
flip the PTZ upside down. You are looking for
a set of dipswitches labeled 1-6. You will flip
switches 1 and 2 off.
2. Take your RS232-USB adapter, and connect
it to the RS232-Mini Din cable. From there,
please connect the USB portion to the PC,
and the Mini Din portion to the IN RS232 port
on the camera.
3. Next, plug in the cameras power source.
4.Open the software mcuFLY program

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5.Through the checklist, make sure 1, 2, 3, and
4 all match your program. For 5, please
upload the PTZ-NDI-X18-ARM-V1151.hex file.
Once complete, please start 6 (Start ISP)
6.Progress will look like this:

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7.Wait for Mission Complete signal as seen
below:
8.Next, let the camera sit for 1 minute to
readjust. Once complete, go ahead and
unplug the cables and power, and flip the
switches back to the ON position you did in
step 1.

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Step 2: ISP update
1. You will start by entering the web UI. Please
make sure the PTZ and PC are either
hardlined or on the same network. The
default IP for the web address is
192.168.1.188. Default password is
admin/admin
*Note that if you are unable to access the cameras network, the camera’s ip address may not be
on the same network or is changed. You can find it by accessing the menu using the remote
control that came with the controller and go to the network tab.

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2. Next, you will head to the top right tab
under settings.
3. Next, you will click select file and look for the
PTZ-NDI-X18 ISP V1151.bin
4. Once found, wait for the upload box to
appear. Then click upload.
5. Do not leave or exit the page. A prompt
should pop up with a status bar.
6. Once complete, allow the camera to reboot on
its own. You should be brought back to the
login form if done correctly.

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If you want to check if the FW update worked,
go to the OSD menu and check the app
version. If it has changed, then you have
successfully update the FW.
Latest Versions:
X18 – V1151
After this, the firmware has been successfully
updated!

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Again, if you have any questions about this
process, please message or call our support
staff at:
[e-mail]
8AM-5PM, Monday to Friday (PST.)