AirLink Communications Host RJ-11 User manual

Copyright © 1993-2007 AirLink Communications, Inc. All rights reserved.
RJ-11 IP Gateway
User Guide and Quick Start
Version 1.01 - February 2007

RJ-11 IP Gateway User Guide and Quick Start, version 1.01 ii
Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
RJ-11 IP Gateway with an AirLink Raven-E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
RJ-11 IP Gateway Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Software Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hardware Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cellular Account Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Important Information about Cellular Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Configuring your Raven-E for the RJ-11 IP Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Configuring the IP Address and Interface Port of the RJ-11 IP Gateway . . . . . . . . . . . . .8
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Connectors and Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Configuration Settings and Commands . . . . . . . . . . . . . . . . . . . . . . . .14
Web-based Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Service Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Serial Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Port Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Network Translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Protocol Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
DNS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
IP Routing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Time Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Online Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Status and Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Port Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
OS and Network Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Log Files and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

RJ-11 IP Gateway User Guide and Quick Start, version 1.01 iii
Contents
Ping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Reset/Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Flash Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Phone and Modem standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Response Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Modem Signal Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Warranty Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Standard Software Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
One Year Standard Equipment Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Warranty Conditions and Remedy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
WARRANTY DISCLAIMER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
LIMITATION OF LIABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
General Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
AirLink Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
AirLink Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
AirLink Documentation and Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

RJ-11 IP Gateway User Guide and Quick Start, version 1.01 3
CHAPTER 1 Introduction
Many existing meters, data loggers, RTU's, PLC's, point-of-sale, and other remote devices only
have physical interfaces designed to access the telephone network. They do not have serial or
Ethernet ports. They currently use analog cellular or standard phone lines to connect in circuit-
switched mode for data transfer.
Analog cellular phone service is being discontinued. The combination of the RJ-11 IP Gateway
and the AirLink Raven-E enables remote connectivity between host applications and these remote
devices over cellular packet data networks. The RJ-11 IP Gateway provides the bridge between a
device requiring an RJ-11 interface and the Raven-E, with its Ethernet interface.
RJ-11 IP Gateway with an AirLink Raven-E
RJ-11 IP Gateway Features
•One RJ-11 phone port
The phone port is a phone line designed to function just like standard wall-jack analog phone
line. It is designed primarily to connect dial-up devices, with internal modems, to the RJ-11 IP
Gateway, which then routes data from the devices over the network. The RJ-11 IP Gateway
mimics the phone company, answering incoming calls and routing them to an internal modem
attached to the phone port, or generating calls from an internal modem to an attached device.
Caution: The RJ-11 IP Gateway's RJ-11 phone port should never be connected into
the Public Switched Telephone Network (PSTN). This device is designed to emu-
late the PSTN for other devices. The RJ-11 IP Gateway may sustain damage not
covered by warranty if it is connected to the Public Switched Telephone Network.

RJ-11 IP Gateway User Guide and Quick Start, version 1.01 4
Introduction
•One RJ-45 auto-sensing 10base-T Ethernet port
The Ethernet port is designed to be connected to an AirLink modem with an Ethernet port such
as the Raven-E or Raven X. With the modem connected to the cellular network, the communi-
cation from the device connected to the RJ-11 port can be routed to the Internet and your
remote host.
•One power connector
The RJ-11 IP Gateway uses a DC power adapter with an optional AC adapter available.
•Status LEDs
The RJ-11 IP Gateway status LEDs give clear and concise information about the operation of
the ports.

RJ-11 IP Gateway User Guide and Quick Start, version 1.01 5
CHAPTER 2 Quick Start
Configuring the RJ-11 IP Gateway to work with your Raven-E and vice-versa is easy. This chapter
covers a basic configuration. For more advanced configuration of your Raven-E, refer to the
modem’s user guide. The complete configuration options for the RJ-11 IP Gateway are in this
guide.
Before You Start
Software Required
•Wireless Ace - Graphical interface for configuring your Raven-E. You can download Wireless
Ace from the AirLink website: http://www.airlink.com/support/modems/utilities/. A default
installation of this utility is assumed later in these directions.
Hardware Required
•Ethernet Cable - A cross-over or straight through Ethernet cable.
You will need a cross-over Ethernet cable to configure your Raven-E unless your computer’s
Ethernet port is auto-sensing.
The RJ-11 IP Gateway has an auto-sensing Ethernet port, you can use either a cross-over cable
or a straight-through Ethernet cable to connect the RJ-11 IP Gateway to the Raven-E.
•Power supplies and a power source - You will need a power supply and power source for both
the Raven-E and the RJ-11 IP Gateway.
•PC or Laptop - To configure both the RJ-11 IP Gateway and the modem, you will need a com-
puter with Internet Access, other than the cellular account, and an available Ethernet port.
While the Quick Start focuses on using the RJ-11 IP Gateway with an AirLink
Raven-E, you can use any AirLink modem equipped with an Ethernet port. The
configuration is the same.
Caution: The RJ-11 IP Gateway’s RJ-11 port (labeled “Phone”) should not be con-
nected into the Public Switched Telephone Network. This port is the emulation for
a Phone that you would have been using with your device. The RJ-11 IP Gateway
will sustain damage not covered by warranty if it is connected to the Public
Switched Telephone Network.

RJ-11 IP Gateway User Guide and Quick Start, version 1.01 6
Quick Start
Cellular Account Required
•Cellular Account - To use this guide you need to already have an active account with a cellular
provider and to have activated your modem with that provider. The AirLink Raven-E is certi-
fied to work with a variety of cellular providers.
If you need to activate your modem, you can use the Setup Wizard for your cellular provider
which you can obtain from the AirLink website: http://www.airlink.com/support/.
Important Information about Cellular Networks
•Port Blocking - Many cellular providers and other ISPs block ports below 1024 which are the
default ports for many server protocols (such as HTTP, telnet, and SSH). If your provider
blocks these ports, you will need to configure a port you can access.
Configuring your Raven-E for the RJ-11 IP Gateway
These steps are just a basic configuration to get you started and allow the Raven-E to connect with
the RJ-11 IP Gateway. Refer to the modem user guide for more configuration options for specific
environments.
A. Click on Connect.
B. Select UDP.
C. Type in the modem’s local IP (default is 192.168.13.31).
D. Type in the modem’s password (default 12345)
FIGURE 1. Wireless Ace: Connect
1. Connect your Raven-E directly to the Ethernet port on your computer and to power.
2. Start Wireless Ace and connect to your modem.
Start > All Programs > AirLink Communications > Wireless Ace 3G > Wireless Ace 3G
3. Select PPP/Ethernet from the menu on the left side of Wireless Ace (under “Groups”).

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Quick Start
Configure the Raven-E for Public Mode. Set the *HOSTPRIVMODE to 0. In this mode, the
modem assigns the RJ-11 IP Gateway the IP address it has received from your cellular provider.
This is the default setting for the modem.
FIGURE 2. Wireless Ace: PPP/Ethernet
FIGURE 3. Wireless Ace: Write
A. Select Status from the menu on the left side of Wireless Ace (under “Groups”).
FIGURE 4. Wireless Ace: Status
B. Note the IP address listed in the Value column for the command *NETIP.
For *NETSTATE, “Network Ready” means your modem is connected on the cellular network and
waiting for connections. “Network Dormant” means the modem is connected and waiting for con-
nections but the connection has been idle. In either state, the modem is ready for the steps in the
next section.
4. When you have finished configuring the Ethernet settings, click the Write button on the tool bar
of Wireless Ace and wait for the message “Write Successful” to appear in the status bar.
5. Note the IP address given to the modem by your cellular provider.
6. Disconnect your modem’s Ethernet cable from your computer, but leave the modem connected to
power so it remains on the cellular network.
0 - Use Public IP

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Quick Start
Configuring the IP Address and Interface Port of the RJ-11 IP
Gateway
The IP Address configuration is how the RJ-11 IP Gateway will communicate with the Raven-E.
FIGURE 5. Web Browser : Enter the Location
The web-based interface will open. On the left side of the window are menu options. The central
area of the window is the working area (shown in the close up screen shots for the configuration
settings).
FIGURE 6. RJ-11 IP Gateway Interface
1. Connect the RJ-11 IP Gateway to power and connect the Ethernet cable from your Raven-E to the
RJ-11 IP Gateway.
Caution: If the modem has been disconnected from power between the steps of the
previous section and this section, it may have a different IP address than what you
noted. You will need to reconnect the modem to your computer, reconnect Wire-
less Ace and repeat step 5 above (page 7) to determine the new IP address given to
the modem by the cellular provider.
2. Open your web browser and use the IP address from step 5 above as the web address. Type
“http://”, the IP address, and “:9080” (see the example in the screenshot below) in the Address
or Location bar and press the enter key.
Since many cellular carriers block the standard web browser ports (80 and 8080),
the RJ-11 IP Gateway uses 9080 by default as the port for the web-based interface.
http://166.213.236.221:9080

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Quick Start
FIGURE 7. RJ-11 IP Gateway: Network Settings
In DHCP Mode, the RJ-11 IP Gateway will receive its IP address from the modem. This is the
default configuration for the RJ-11 IP Gateway.
The IPv4 Address and the IPv4 Netmask should be listed as 0.0.0.0.
FIGURE 8. RJ-11 IP Gateway: Network Interface Settings
3. Select Network Settings from the menu on the left.
Note: DHCP Mode is the recommended setting.
4. Select Serial Settings from the menu on the left.