Airwalk EdgePoint PRO User manual

Ed P i t PRO
Ed
ge
P
o
i
n
t

PRO

ReferenceGuide
1/24/2011 Page1
AirWalkCommunicationsProprietaryandConfidential

TableofContents
•WhattoExpectwithEdgePointPRO
•PerformanceFeatures
•NetworkRequirements
•ContentsoftheInstallationKit
•StepstoInstalltheDevice
–StepOne– SelectLocation
–StepTwo–MountBrackettoWall
–StepThree
–
PositionPowerSupply,CablesandAntennas
–StepFour–SecureEdgePointPROtoBracketandConnectCables
–StepFive–PoweringUptheEdgePointPRO
•AuthorizedUserLists
•CommonTroubleshootingTips
•CustomerSupport
•SafetyandRegulations
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AirWalkCommunicationsProprietaryandConfidential

WhattoExpectwithAirWalkEdgePointPRO
TheEdgePointPROisacompactcellularaccesspoint,alsoknownasanenterprisefemtocell.Itexpands3Gcellularserviceinsidebuildingssomobile
userscanexperiencefullvoiceanddataserviceinareasthathaveinconsistentornocellularsignal.Typicalinstallations includeofficebuildings,
warehouses,highrises,conventioncentersandotherin‐buildinghotspots.
TheEdgePointPROworksasanaccesspointindependentofthemacronetworktowerstobringcellularcapacityandcoverageto aspecificarea.
WhileusersareinthedesignatedenterprisefemtocellcoverageareatheircellularsignalwillbeprovidedbytheEdgePointPRO ratherthanthe
macrocell towers. Cellular service is seamless, so users are fully mobile to move between the femtocell coverage area and the
ma
cro network
macrocell

towers.

Cellular

service

is

seamless,

so

users

are

fully

mobile

to

move

between

the

femtocell

coverage

area

and

the
ma
cro

network

coverageareawithnoserviceinterruptions.
EdgePointProAdvantages:
•VoiceClarityandFullMobility:ReliablevoicecoverageandincreasedcellularcapacityfromtheEdgePointPROfreesusersfromrelyingsolely
onatraditionallandline.Cellularphonesbecomeapracticaloptiontouseasaprimaryphonebothinsideandoutsideofabuilding.
•ConsistentHigh‐SpeedData:MobiledatausersareabletorelyupontheirmobilephoneorlaptopwithCDMAAirCard toaccessapplications,
accountsandotherelectronicinformationthroughoutthecoveragearea.Cellularserviceisareliableandsecuretechnology .
•StandardPhoneConvenience:TheEdgePointPROserviceiscompatiblewithanyCDMAcellularphoneorAirCard.
•LongTermPerformance:Oncethedeviceisinstalled,thereistypicallynoreasontomove,orupdatetheEdgePointPRO.Thisunitisalso
maintenancefreeandrequiresnoregularmaintenance.
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AirWalkCommunicationsProprietaryandConfidential

EdgePointPROFeatures
Device Performance
Device Specifics
Device

Performance
Simultaneouslysupportsupto28usersforvoice
andupto32usersfordataservices
Coversupto100,000squarefeetofindoorspace
with200mWofRFpower
Device

Specifics
3G,CDMAtechnology
1xRTT(voice)and1xEV‐DORev.A(data)
15ampsmaximum/120VAC
Compatiblewithanystandard‐issueCDMAcellular
phone
FeaturetransparencywiththeCDMAmacronetwork
Supports911emergencycalls
Dimensions:12”Hx14.6”Wx2”D
Weight:~6.5lbs(9lbswithbracket)
Temperature:32°Ft‐122°F
Humidity:0%to95%non‐condensing
RJ45forconnectiontostandardCAT5orCAT6Connection
3GPP2compliant
SafetyandFCCcertified
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AirWalkCommunicationsProprietaryandConfidential

NetworkRequirements
TheEdgePointPROisIP‐based,itplugsdirectlyintoanexistingbroadbandconnectiontoextend3Gwirelessservice.Minoradjustmentstothe
networksettingsmayberequiredforasuccessfulimplementation.TheavailableLANnetworkshouldmeetthefollowingrequirementsfor
bandwidthandcapacity.
Service UsageType BandwidthRequirementsCapacityDescription
MaximumCapacity 5Mbps 28voicecallsand32 activedatausers,simultaneous
Idl
20 Kb
N i
Idl
e
20

Kb
ps
N
oact
i
veusers
VoiceTrafficOnly60Kbpspercall Maximumof28 concurrentcalls
DataTrafficOnly3Mbpsper device(maximum)Maximumof32simultaneous datasessions
IfmultipledevicesareinstalledthroughoutacampustherewillbeanincreaseofIPtrafficontheLAN
LANInstallationConsiderations(variesdependingupontheexistingcustomernetwork)
•ThedevicesupportsstandardRJ45LANconnection
•ThedevicesupportsIPaddressingusingDHCP(default)ordirectconfigurationofastaticIPaddress.
•ThelocalLANneedstobeadjustedforaccesstoexternalinternetandallowpacketstoberoutedthroughthecustomer’snetwork.
WAN Cidti
WAN

C
ons
id
era
ti
ons
•AllpacketsaremarkedwithaconfigurableClassofServicethatcanbeusedbytheCustomerPremiserouterforpriorityrouting.
•ThefollowingWANconsiderationsshouldbeaddressedpriortoinstallingthedevice.
UDPPort500isopenonthefirewall
InternetSecurityAssociationisproperlyconfigured

Key Management Protocol (ISAKMP) is addressed for VPN networks
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AirWalkCommunicationsProprietaryandConfidential

Key

Management

Protocol

(ISAKMP)

is

addressed

for

VPN

networks
UDPport4500isopenonthefirewall
IPSecNATTraversalisallowed

ContentsoftheInstallationKit
EdgePointPRO Mountingbracket
GPSantenna Powerconverterand
5ft(1.5m)cable
RFantenna
User
’
sGuide
Ethernetcable
User s

Guide
Other
Documentation
16.4ft(5m)
2securelockbracket
EdgePoint PRO
User Guide
Version 0.1
November2010
1/24/2011 Page6
AirWalkCommunicationsProprietaryandConfidential
screws

StepOne– SelectLocation
EdgePoint PRO location requirements:
Ethernet
Power
EdgePoint

PRO

location

requirements:

•Flat24”x24”wallspacesoaphysicalclearanceof5”onall
sidesofthedeviceisobservedtoensureefficientoperationof
thecoolingfansandantennas
•Abuildingsupportbeamformountingsupport(recommended) GPSAntenna
Ethernet

connection
Power

connection
•AccesstoaACpowersourceandbreakerstoaccommodateup
to15amps/120VAC(ceilingaccessisrecommended)
•AccesstoanEthernetporttoconnecttheenterpriseLANline
totheinternetbackbone(ceilingaccessisrecommended)
•Mustbe15ft
(
5m
)
fromawindowthathasnometalsheetin
g

<15ft(5m)
() g
withaclearviewofthesky
•Moderatetemperaturebetween32°Fand122°F
•Dryenvironmentwithrelativehumiditybetween0to95%
non‐condensing
Ei t ddfitllti
E
qu
i
pmen
t
nee
d
e
d

f
or
i
ns
t
a
ll
a
ti
on:
•DrillorscrewdriverwithmediumPhillipshead
•Stepladdertoinstallandconnectthecablesinmostlocations
(mostlocations)
•3screwssize#10
p
anheadx2”withwasher
>6ft(2m)
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AirWalkCommunicationsProprietaryandConfidential
p
•3wallanchorsoptional

StepTwo–MountBrackettoWall
Oncethelocationisselected,mountthebrackettothewall.
•MountEdgePointPROatleast6ft(2m)fromfloor
–
Donotmountaboveceilingoronceiling
•Usebracketasatemplatetodetermineholepositioning
•Drill3wallanchorsintothewall,ifnecessary.Ifmountingtoa
beam, no wall anchors will be necessary.
beam,

no

wall

anchors

will

be

necessary.
•Positionthebracketlinedupwiththeholes
•Drivescrewsthroughthebrackettofirmlysecureittothewall
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AirWalkCommunicationsProprietaryandConfidential

StepThree
–
PositionPowerSupply,Cablesand
Antennas
Usethemountedbracketasabasesupportto:
•Placepowersupplyintodesignatedlocationattopofbracket
•
Use side areas of bracket to roll excess cable slack
Insertpower
supplyatthetop
ofthebracket
•
Use

side

areas

of

bracket

to

roll

excess

cable

slack
•Intherightcableguidespace,pullpowercablethroughto
securetodevicewithapproximately2”ofclearance
•Inmiddlespace,placeEthernetcablethroughthecableguide
withapproximately2”ofclearance
•Intheleftspace,placeGPSantennacablethroughthecable
guidewithapproximately2”ofclearance
•InstalltheGPSantennawithin15ft
(
5m
)
ofawindowwithno
Drawcables
throughthe
cableguides
()
metalsheetingandwithanopenviewofthesky
Rollexcess
cable slack
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AirWalkCommunicationsProprietaryandConfidential
cable

slack

StepFour–SecureEdgePointPROtoBracket
andConnectCables
SecuretheEdgePointPROcables:
•Positionthedeviceontothemountingbracketinlinewith4pegs.Lockthedevicesecurelyintothe
keyholesbyslidingthedevicedown.
•
Secure the cables from the cable guides on the mounting bracket and plug into the device
Secure

the

cables

from

the

cable

guides

on

the

mounting

bracket

and

plug

into

the

device
–ConnectRFantenna
–ConnectGPSantenna
–Connectpower
–ConnectEthernet
•Secure2lockbracketscrewstotoponeithersidetomountdevicetobracket
**Note:TheUSBportwillremainvacant
Fastenlock
bracket screws
Fasten lock
Connect
RFantenna
Connect
GPSantenna
Connect
Ethernet
cable
Connect
Power
cable
bracket

screws
Fasten

lock

bracketscrews
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AirWalkCommunicationsProprietaryandConfidential