AJAX ManualCallPoint Jeweller User manual

ManualCallPoint Jeweller user manual
Updated November 17, 2023
ManualCallPoint Jeweller is a wireless manual alarm activation button. The
device allows you to activate an alarm in case of an emergency. The button can
be reset using a special tool (key) included in the kit. The device is designed for
indoor installation only.
The button is available in several versions:
To transmit alarms and events, ManualCallPoint communicates with the via
the secure protocol. The communication range is up to 1,700 meters
without obstacles.
Functional elements
ManualCallPoint (Red) Jeweller;
ManualCallPoint (Blue) Jeweller.
hub
Jeweller
Buy ManualCallPoint Jeweller

Compatible hubs and range extenders
An Ajax hub with the rmware and higher is required for the
device to operate.
Hubs Radio signal range extenders
1. Transparent protective lid.
2. LED indicator.
3. Resettable frangible element.
4. SmartBracket mounting panel.
5. . Triggers when someone tries to detach the button from the
surface or remove it from the mounting panel.
Tamper button
6. Power button.
7. QR code with the device ID for pairing the button with an Ajax hub.
8. Hole for the special tool.
9. Special tool (key).
OS Malevich 2.17

Operating principle
ManualCallPointenables alarm triggering in case of an emergency. To activate,
lift the transparent protective lid (if installed) and press the central part
(resettable frangible element). This action moves frangible element inward,
raising the alarm. Two yellow stripes will appear at the top and bottom,
indicating the device’s state.
With appropriate settings, the system activates the built-in sirens of re
detectors and intrusion sirens. An alarm signal is then transmitted to the central
monitoring station (CMS). Users receive sound alarm notications in the Ajax
app. The system can be congured to send Critical Alerts that bypass “silent” or
“do not disturb” phone settings.
Hub Plus
Hub 2 (2G)
Hub 2 (4G)
Hub 2 Plus
Hub Hybrid (2G)
Hub Hybrid (4G)
ReX
ReX 2

The alarm remains active until the button is reset using the bundled special tool.
To reset, insert the key into the corresponding hole.
After resetting, the button is ready to be reused.
The device features a transparent lid to prevent accidental presses during its
installation and use. However, it is optional to install the lid.
ManualCallPoint operates in two modes: Fire Alarm and Scenario Trigger.
Fire Alarm mode
When the button is pressed in the Fire Alarm mode, the system transmits an
alarm signal to users in the app and to the CMS.
ManualCallPoint (Red) Jeweller and ManualCallPoint (Blue) Jeweller have the same
functionality. However, unlike the Red model, the Blue model allows disabling the CMS
alarm transmission.
Scenario Trigger
How to set up Critical Alerts

In the Scenario Trigger mode, ManualCallPoint allows you to control one or
more by pressing the button.
To bind an automation device action to the ManualCallPoint press, follow these
steps:
Sending events to the monitoring station
The Ajax system can transmit alarms to both monitoring app and
the CMS in the formats of SurGard (Contact ID), SIA (DC-09), ADEMCO 685, and
.
automation devices
1. Open the and go to the Devices tab.Ajax app
2. Select ManualCallPoint in the list of devices and go to the Settings by
clicking the gear icon .
3. Select the mode Scenario Trigger in the Operating Mode section.
4. Go to the Scenarios menu. Click Create Scenario if you are creating a
scenario for the rst time, or Add Scenario, if scenarios have already been
created in the system.
5. Select the automation device to execute the action.
6. Enter the Scenario Name and specify the Device Action to be executed by
pressing ManualCallPoint:
The Device Action setting is unavailable when conguring a scenario for
operating in pulse mode. When the scenario runs, these
devices will close/open the contacts for a set time. You can adjust the operating
mode and pulse duration in the automation device settings.
Switch on;
Switch off.
automation devices
7. If you’ve selected multiple devices, specify which of them will trigger the
scenario: any from the list or all selected devices during the set time.
8. Click Save.The new scenario will now appear in the device scenarios list.
PRO Desktop
other protocols

ManualCallPoint can transmit the following events:
When an alarm is received, the operator at the security company’s CMS knows
what happened and precisely where to dispatch a rapid response team. The
addressability of Ajax devices allows sending events to PRO Desktop or the
CMS, including the device type, its name, security group, and virtual room. Note
that the list of transmitted parameters may vary depending on the CMS type and
the selected communication protocol for it.
The ID and the loop (zone) number of the device can be found in its
.
Adding to the system
ManualCallPoint is incompatible with , third-party security central panels, or
ocBridge Plus and uartBridge integration modules.
To connect ManualCallPoint to the hub, the device must be located at the same
secured facility as the system (within the range of the hub radio network). When
using or radio signal range extender, rst add the device to the hub,
then connect it to ReX or ReX 2 in the range extender settings.
The hub and the device operating at different radio frequencies are incompatible. The
radio-frequency range of the device may vary by region. We recommend purchasing and
using Ajax devices in the same region. You can verify the range of operating radio
frequencies with the .
Before adding a device
1. Fire alarm/recovery.
2. Tamper alarm/recovery.
3. Loss/restoration of connection with the hub.
4. Permanent deactivation/activation of the button.
states in the Ajax
app
Hub
ReX ReX 2
technical support service

Connecting to the hub
When connecting ManualCallPoint via the , the button won’t
automatically switch between the radio networks of the range extender and the hub.
However, you can manually assign ManualCallPoint to another hub or range extender in
the app.
If you’ve reached the maximum number of devices the hub can support
( ), you’ll receive a notication when attempting to
add another device.
Once connected to the hub, the button will appear in the list of hub devices in
the Ajax app.
ManualCallPoint works with one hub. When connected to a new hub, the device stops
sending events to the old one. Adding the button to a new hub does not automatically
1. Install the .Ajax app
2. Create if you don’t have one. Add a compatible hub to the app,
adjust the necessary settings, and create at least one .
an account
virtual room
3. Ensure that the hub is switched on and has internet access via Ethernet, Wi-
Fi and/or mobile network.
4. Ensure that the hub is disarmed and does not start updating by checking its
status in the Ajax app.
1. Open the and select the hub where you want to add the button.Ajax app
2. Go to the Devices tab and click Add device.
3. Name the button, then scan or manually input the QR code (located on the
button and the package box). Next, select a room and a group (if
is enabled).
Group
mode
4. Click Add.
5. Press the ManualCallPoint power button. Once the device is added, the LED
will ash once.
radio signal range extender
depending on the hub model

remove it from the device list of the old hub. This must be done through the Ajax app.
Malfunctions
When a malfunction is detected, the Ajax app displays a malfunction counter on
the device icon. All malfunctions are indicated in the device’s states. Fields with
malfunctions will be highlighted in red.
A malfunction is displayed if:
Icons
The icons display some ManualCallPoint states. To access them:
Icon Value
Jeweller Signal Strength displays the signal strength between the hub and the
button. The recommended value is 2–3 bars.
Battery charge level of the button.
Malfunction detected. The list is available in the button states.
no connection with the hub or radio signal range extender via Jeweller;
the button battery is low.
1. Sign in to the .Ajax app
2. Select a hub.
3. Go to the Devices tab.
Learn more
Learn more
Learn more

The button operates via a .
The button is pressed.
The button is permanently deactivated.
The button has tamper alarms permanently deactivated.
States
The states include information about the device and its operating parameters.
You can nd the states of ManualCallPoint in Ajax apps:
Parameter Value
Temperature
The button temperature.
The acceptable error between the value in the
app and the actual room temperature is 2 °C.
The value updates once the device identies a
temperature change of at least 1 °C.
You can congure a scenario by temperature to
control automation devices.
radio signal range extender
Learn more
Learn more
1. Sign in to the .Ajax app
2. Select a hub.
3. Go to the Devices tab.
4. Select ManualCallPoint from the list.
Learn more

Jeweller Signal Strength
Signal strength between the hub or range
extender and the button on the Jeweller
channel. The recommended value is 2–3 bars.
Connection via Jeweller
Connection status on the Jeweller channel
between the device and the hub or the range
extender:
ReX Connection status between the device and the
.
Battery Charge
Battery charge level of the device. Two states
available:
Lid
The status of the button tamper that responds
to detachment or opening of the device
enclosure:
Current State The button status. If the device is operating in
the Fire Alarm mode:
Online — the device is connected to the hub
or the range extender. Normal status.
Oine — the device is not connected to the
hub or the range extender. Check the button
connection.
radio signal range extender
OK.
Low.
How battery charge is displayed in
Ajax apps
Open — the button was removed from
SmartBracket mounting panel, or its integrity
was compromised. Please check the
device’s mounting.
Closed — the button is installed on
SmartBracket mounting panel,and both the
device enclosure and mounting panel
remain uncompromised. Normal status.
Learn more

If the device is operating in the Scenario Trigger
mode:
Operating Mode
The button operating mode. Two modes are
available:
Local Alarm Only
When enabled, an alarm from this device will
not send a signal to the central monitoring
station. However, alarms from interconnected
re detectors are activated regardless of the
state of this toggle.
Permanent Deactivation
Status of the device’s permanent deactivation
setting:
Firmware ManualCallPoint rmware version.
Device ID DeviceID. Also available on the QR code on
both the button enclosure and its packaging.
Device No. Number of the device loop (zone).
Alarm — button pressed;
No Alarm — the button not pressed.
Button Pressed;
Button Not Pressed.
Fire Alarm— sends an alarm when pressed.
Scenario Trigger — controls automation
devices by pressing the button.
No — the device operates in normal mode
and transmits all events.
Entirely — the device does not execute
system commands, does not participate in
automation scenarios, and its alarms and
other notications are ignored by the
system.
Lid only — the system ignores notications
triggered by the device’s tamper.
Learn more

Settings
To change ManualCallPoint settings, in the Ajax app:
Parameter Value
Name Name of the device. Can be changed.
Room Selecting the virtual room to which
ManualCallPoint is assigned.
Operating Mode
Selecting the button operating mode. Two
modes are available:
Local Alarm Only
When enabled, an alarm from this device will
not send a signal to the central monitoring
station. However, alarms from interconnected
re detectors are activated regardless of the
state of this toggle.
Alert with a siren
If re alarm button is pressed
When enabled, pressing the button will activate
any that have been added to the
system.
Scenarios Opens the menu to create and congure the
automation scenarios.
User Manual Opens ManualCallPoint user manual.
Permanent Deactivation Allows the user to deactivate the device without
removing it from the system.
1. Go to the Devices tab.
2. Select ManualCallPoint from the list.
3. Go to Settings by clicking on the icon.
4. Set the required parameters.
5. Click Back to save the new settings.
Fire Alarm — sends an alarm when pressed.
Scenario Trigger — controls automation
devices by pressing the button.
sirens

Threeoptions are available:
Unpair Device Disconnects ManualCallPoint from the hub and
deletes its settings.
Indication
ManualCallPoint indicates its state with an LED indication in the upper right
corner of the device.
Category Indication Event
Alarm. The LED ashes continuously.
The button ashes as long as
the frangible element is
pressed.
Tamper alarm. The LED ashes once.
The button is removed from
the SmartBracket mounting
panel.
Turning on the button. The LED ashes once. To turn on the button, hold the
power button for 1 second.
Turning off the button. The LED ashes three times. To turn off the button, hold the
power button for 2 seconds.
Malfunction detected. The LED ashes continuously.
Low battery level. The LED ashes once per
minute.
No — the device operates in normal mode
and transmits all events.
Entirely — the device does not execute
system commands or participate in
automation scenarios; additionally, the
system ignores alarms and other device
notications.
Lid only — the system ignores the device
tamper triggering notications.
Learn more

Battery completely drained. The LED ashes rapidly for a
short time.
Functionality testing
The Ajax system offers several types of tests to assist in selecting the correct
installation location for the devices. Tests do not start immediately. However,
the waiting time does not exceed the duration of one “hub—device” polling
interval. You can check and congure the polling interval in the hub settings
(Hub → Settings → Jeweller or Jeweller/Fibra).
To run a test, in the Ajax app:
Device placement
The device is designed for indoor use only.
When choosing a location for ManualCallPoint, consider the parameters that
affect its operation:
1. Select the required hub.
2. Go to the Devices tab.
3. Select ManualCallPoint from the list.
4. Go to Settings .
5. Select Jeweller Signal Strength Test.
6. Run the test.
Jeweller signal strength;
the distance between the device and the hub or radio signal range extender;

ManualCallPoint should be located on escape routes, particularly at all storey exits and
all exits to open air leading to an ultimate place of safety (even if these exits are not
labeled as re exits).
ManualCallPoint should be xed at a height of 1.4 m above the nished oor
level, in easily accessible, well-illuminated, and conspicuous positions free from
potential obstruction. They should be set against a contrasting background for
easy recognition. A lower mounting height is acceptable if there’s a high
likelihood that the rst person to raise a re alarm will be a wheelchair user.
Consider the placement recommendations when designing the security system
project for the facility. The security system should be designed and installed by
professionals. A list of recommended partners is .
Signal strength
The Jeweller signal strength is determined by the number of undelivered or
corrupted data packages over a certain period of time. The icon on the
Devices tab indicates the signal strength:
Check the Jeweller signal strength before the nal installation. With a signal strength of
one or zero bars, we do not guarantee stable operation of the device. Consider relocating
the device, as adjusting its position even by 20 cm can signicantly improve the signal
strength. If the signal remains poor or unstable after relocation, consider using
.
the presence of barriers that might hinder radio signal transmission between
devices, such as walls, interoor ceilings, or large objects located in the
premises.
available here
three bars — excellent signal strength;
two bars — good signal strength;
one bar — low signal strength, stable operation is not guaranteed;
crossed out icon — no signal.
a radio
signal range extender

How not to install the button
Installation
Before installing ManualCallPoint, ensure that you have selected the optimal location
that complies with the requirements of this manual.
To mount the button:
1. Outdoors, as it can lead to false alarms and device failure.
2. Inside premises with temperature and humidity outside the
, as this can damage the device.
permissible
limits
3. Closer than 1 meter to the hub or radio signal range extender to prevent
connection loss with the hub.
4. In areas with low or unstable signal strength, as this may result in
connection loss with the hub.
5. In hard-to-reach or poorly-lit places.
1. Remove the SmartBracket mounting panel from the button. To do this, insert
a special tool into the hole and slide the mounting plate down.

The special tool has a hole in its enclosure, making it handy to carry. Those
responsible for re safety might nd it convenient to attach the special tool to
their keychain.
Actions to take in case of a re alarm
NEVER IGNORE THE ALARM! Always assume the alarm is real, and evacuate from the
premises immediately, even if you have doubts about the cause of the alarm signal.
2. Fix SmartBracket mounting panel using double-sided tape or other
temporary fasteners. Place the mounting panel on a vertical surface at a
height of 1.4meters.
Use double-sided tape only for temporary attachment. If the device is only attached
with tape, it may detach from the surface at any time, and the tamper will not trigger
if the device is removed.
3. Place the button, with the transparent lid closed, onto SmartBracket
mounting panel. The device’s LED indicator will ash, signaling the tamper
on the button is closed.
4. Run the .Aim for a signal strength of two or
three bars.
Jeweller signal strength test
5. Remove the button from SmartBracket.
6. Securely attach SmartBracket mounting panel using the bundled screws at
all xation points. One xation point is in the perforated part of the mounting
panel, above the tamper. If using alternative fasteners, ensure they do not
damage or deform the mounting panel.
7. Reattach the button onto SmartBracket mounting panel.
1. Don’t open the doors if you feel heat or smoke behind them. Check other
exits and use an alternative escape route. Always close doors behind you
when leaving.

NEVER come back to the house on re.
Maintenance
Clean the device’s enclosure to remove dust, cobwebs, and other contaminants
as they emerge. Use soft, dry wipes suitable for cleaning electronic equipment.
Avoid using substances that contain alcohol, acetone, petrol, and other active
solvents when cleaning the device.
The pre-installed battery lasts up to 7 years with typical use (one press of one
minute per week). Using it more often may reduce its lifespan. You can monitor
the battery level at any time in the Ajax app.
Technical specications
Warranty
If heavy smoke enters a room, stay close to the oor and crawl out. If possible,
breathe through a wet cloth or try to hold your breath. Be aware that smoke
inhalation causes more death than re.
2. Evacuate as quickly as you can, don’t panic. Save time, don’t pack your
things. Arrange a meeting place outside for everyone in the building. Ensure
everyone has evacuated safely.
3. Call the re department immediately, or ask someone nearby. Remember,
even small res can spread rapidly; call the re department even if the alarm
is automatically transmitted to a monitoring station.
All technical specications of ManualCallPoint (Blue)
All technical specications of ManualCallPoint (Red)
Compliance with standards

Warranty for the Limited Liability Company “Ajax Systems Manufacturing”
products is valid for 2 years after the date of purchase.
If you encounter any issues with the device’s functionality, we recommend
contacting Ajax Technical Support rst. In most cases, technical issues can be
resolved remotely.
Contact Technical Support:
Warranty obligations
User agreement
Email: suppor[email protected]
Telegram
Subscribe to the newsletter about safe life. No spam
Subscribe
Email