Akai AK-95WM User manual

AFTER SALES SUPPORT
(AU) 1300 886 649 (NZ) 0800 836 761
9.5kg Top Load Washing Machine
INSTRUCTION MANUAL
MODEL: AK-95WM

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Contents
03 General Safety Instructions
07 Product Overview
08 Installation
13 Getting Started
14 Controls
16 Instructions
20 FAQs and Troubleshooting Guide
22 Other Useful Information

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General Safety Instructions
This heading indicates that there is a serious risk of
injury if you do not adhere to the warning(s).
This heading indicates that care should be taken to
avoid injury to persons or damage to property.
A tick in a circle accompanies a measure or action that
you should do or follow.
A cross in a circle accompanies a measure or action
that you should NOT do.
Warning
Caution
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with this type
of product. The safety precautions enclosed herein reduce the risk of fire, electric
shock and injury when correctly adhered to.
Keep the manual in a safe place for future reference, along with any completed
warranty information and your purchase receipt. If applicable, pass these instructions
on to the next owner of the appliance.
Always follow basic safety precautions and accident prevention measures when
using an electrical appliance, including the following:
Electrical safety
• Before connecting and turning on the washing machine, ensure the electrical
voltage and circuit frequency correspond to those indicated on the appliance.
• Only connect the washing machine to a grounded (earthed) electrical outlet.
• Do not insert any objects into the appliance.
• Do not kink or damage the power cord, and position it out of the way so no one
steps on or places anything on the cord or against it.
• Do not overload the wall outlet. Overloading can result in fire or electric shock.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service
agent or a similarly qualified person in order to avoid a hazard.
• Never use this washing machine with a power adaptor or an extension cord.
• Unplug the washing machine from the power supply before cleaning, servicing,
maintenance or moving the appliance. Pull by the plug, not by the cord.
• After use, always unplug the appliance and turn off the water.
• Warning! All electrical work must be done in accordance with local and national
electrical codes as applicable and should be undertaken by licenced and qualified
persons only.

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General Safety Instructions (Cont.)
Installation
• Install the washing machine on a flat surface to avoid overturning during use. If the
machine must be placed on carpet, make sure the ventilation openings in the base
are not obstructed.
• Install the washing machine so that there is a distance of at least 200mm between
the appliance enclosure and any external heat sources, such as appliances
containing heating elements.
• Connect the washing machine to the water mains using new hose sets. Do not
reuse old hose sets.
• Make sure that all water and electrical connections are made by qualified personnel
only, observing local safety regulations and following the manufacturer’s instructions
(see “Installation” on pages 8 to 12).
• Improper installation may result in the risk of fire, electric shock and/or injury. We
assume no liability for any eventual damages caused by improper installation.
Usage conditions and restrictions
• The appliance is designed for domestic use only. It is not suitable for commercial or
trade use. The appliance has a capacity (max. weight of dry wash load) of 9.5kg.
• Do not operate the appliance outdoors.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
• Children should be supervised to ensure they do not play with the appliance.
• Before loading the machine, always ensure no pet or young child has climbed into it.
• Make sure all pockets of clothing to be washed are empty. Hard, sharp objects
such as coins, safety pins, bra wires, nails, screws or stones can cause extensive
damage to the appliance and block the pump.
• Any damage or malfunction resulting from foreign objects is not covered by your
warranty and may lead to expensive repairs. We assume no liability for any eventual
damages caused by improper or faulty use.
Cleaning and maintenance
• Before cleaning or carrying out maintenance, always unplug the appliance from the
power supply.
• Except for the filters that require regular cleaning, the unit has no user-serviceable
parts contained within. Do not attempt to repair, disassemble or modify it. Repairs
made by inexperienced or unqualified persons may cause injury and/or make more
serious repairs to the appliance necessary.
• CAUTION: After each wash, check and clean the lint filter inside the drum. Also
check and clean the lint filter at the back of the machine next to the drain hose
outlet on a regular basis.
• This appliance should only be serviced by an authorised service centre, and only
genuine spare parts should be used.

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General Safety Instructions (Cont.)
Do not let children climb into the
washing machine or peer into the
rotating spin barrel.
Do not wash clothes that
have residue of flammable
materials.
Do not use the appliance if the
power cord or plug is damaged
to avoid an electric shock, short
circuit or fire.
Regularly clean the power plug
to remove dust and dirt and
avoid contact failure.
Turn the machine off before
pulling out the plug from the
socket if the machine
is not in use.
Do not place any lit candles or
cigarettes on top of the washing
machine.
Insert the power plug securely.
Warnings
Use a 230-240V AC power
source.
230-240V

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Ensure the water inlet hoses
are connected and the taps are
turned on before washing a load.
Do not change the power cord.
If it needs changing, contact a
qualified electrician
or call the after
sales support line.
Do not pull the power cord when
removing the plug.
Do not wash jackets, raincoats,
fishing coats and similar clothes
in the washing
machine.
Do not allow children to lay or sit
on top of the washing machine.
The water temperature should
not exceed 60°C
when washing
with warm water.
Cautions
Do not pull out or insert the plug
with wet hands to avoid electric
shock.
No wet hands
To avoid electric shock, fire and
malfunction, do not install this
machine
in a damp
place.
No dampness
General Safety Instructions (Cont.)

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Product Overview
14
13
12
Accessories
12 Hot water supply hose (red stripe)
13 Cold water supply hose (blue stripe)
14 Drain hose
Not shown: Base cover and screw(s) for
attaching it to the unit (see page 8)
Scope of delivery
1
2
7
5
6
8
11
10
9
4
3
Top load washing machine
1 Water supply hoses
2 Lid
3 Wash/spin tub
4 Softener dispenser
5 Control panel
6 Adjustable foot
7 Detergent drawer
8 Lint filter (opposite the softener dispenser)
9 Pulsator
10 Handle (one on each side)
11 Roller (one on each back corner)
NOTE:
Due to continued product improvement,
images and illustrations in this manual
may vary slightly from the product
purchased. All images in this manual are
for reference purposes only. Parts are
not necessarily pictured to scale.

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Installation
Unpacking
• This product has been packaged to protect it against transportation damage.
Unpack the appliance but keep all packaging materials until you have made sure
your new washing machine is undamaged and in good working order. The carton is
recyclable. Whenever possible, reuse the carton and recycle it when disposing of
the packaging materials.
• CAUTION! Plastic wrapping can be a suffocation hazard for babies and young
children, so ensure all packaging materials are out of their reach. Dispose of any
plastic wrapping safely.
• Unwind the power cord to its full length and inspect it for damage. Do not use
the appliance if the appliance or its cord have been damaged or are not working
properly. In case of damage, contact our after sales support line for advice on
examination, repair or return of the damaged
product.
• Read this manual to familiarise yourself with all
the parts and operating principles of the washing
machine. Pay particular attention to the safety
instructions on the previous pages.
• Ensure the washing machine is lifted off the foam
base, as illustrated on the right.
Installing the base cover
• Make sure the power cord is unplugged from the mains supply.
• Place some padding (such as a soft mat, blanket or thick towel) on the floor and
gently lay the washing machine on the padding, back side down. Take care not to
dent the housing.
• Insert the base cover into the grooves on the underside of the washing machine,
then secure the base cover by tightening the screw in the centre screw hole, as
illustrated below.
• Carefully set the washer upright.
Foam base

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Installation (Cont.)
Installing the drain hose
• The drain hose and drain pump filter are located at the back of the machine, as
illustrated below, left.
• Pinching the two bands of the clamp on the drain hose, connect it to the drain hose
connection at the back of the washer, as illustrated below, right.
Drain pump with
lint filter Drain hose
connection
IMPORTANT!
• Never lay down the drain hose, as water will be discharged.
• When the washer is in use, put the drain hose into a drain spout (or into a sink/tub),
as illustrated below.
• Make sure the height of the drain hose is at least 86cm, otherwise the washer will
not work well, or the water may flow out in the course of washing. Also ensure the
drain hose is not higher than 100cm above ground, otherwise the washer will not
drain water well.
• Be sure the drain hose is properly routed so it will not kink or lift off the sink.

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Installation (Cont.)
Connecting the water inlet hoses
Install the water inlet hoses to your hot and cold water taps, following the instructions
below.
• Check and ensure that the sealing washers are firmly in place.
• Attach the straight end of the hose to your water taps. Make sure to attach the hot
water supply hose (with a red stripe) to the hot water tap and the cold water supply
hose (with a blue stripe) to the cold water tap.
• Tighten the coupling nuts securely by hand, as illustrated below:
• Attach the curved end of the hose to the corresponding inlet valve of the washing
machine.
• Tighten the coupling nuts securely by hand, as illustrated below:
• Tighten the nut by turning it clockwise while holding the hose. (To detach the water
supply hose, turn the nut anticlockwise after turning the tap off.)
• Turn on the taps and check for leaks. Tighten the coupling nuts firmly if there is any
leakage. If your water pressure is strong, close the water tap completely, then open
it slightly.
• Make sure your hot water from the tap is no hotter than 60°C.
IMPORTANT!
Both the hot water and cold water hoses must be connected to your taps.
Tap
Sealing
Washer
Tap End
Inlet Hose
Twist

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Installation (Cont.)
CAUTION! When tightening the clamping nut, take care not to damage the water
inlet valve joint. Apply force evenly and do not twist the water inlet valve.
CAUTION! Use only the new (supplied) hoses with your new appliance. Do not
use a hose from an existing machine, or one that has been used previously.
CAUTION! In the event that the hoses are too short for your set-up, please seek
advice from your local washing machine store to purchase a longer hose.
Positioning the washing machine
• The washing machine is equipped with two rollers at the back that you can use to
move the machine to its desired location. Tilt the washing machine by about 30
degrees and push forward, or pull backward, while holding the machine securely
on both sides with your hands, as illustrated below.
• Move the washing machine to its desired location and install it on a stable and level
surface, in a dry location, out of sunlight. (NOTE: Moving the machine using the
rollers on an uneven surface can damage the rollers.)
CAUTION! Take care of your back. Do not tilt the washing machine too much,
which could cause injury.

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Installation (Cont.)
Levelling the washing machine
If the ground surface where the washing machine
is located is uneven, it may require levelling to
stablilise.
• Using the adjustable foot at the front right hand
side of the machine, twist anticlockwise to
increase the leg height, or clockwise to lower
the leg height.
NOTE:
• The washer must not be installed on any textured floor coverings, for example,
carpet or rugs.
• The appliance must be installed so that there is a distance of at least 200mm
between the appliance enclosure and any external heat sources, such as
appliances containing heating elements.
CAUTION! Check the power supply cord for damage, making sure it is not
squashed or kinked.
CAUTION! If the power supply cord is damaged, do not install! A damaged
power cord must be replaced by a licensed electrician in order to avoid a
hazard. Do not operate the appliance until it is repaired, as there is a risk of
electric shock.
Connecting power to the washing machine
Once the washing machine is installed in its desired location, it is time to connect the
power supply and turn on the water supply at the hot and cold taps.
WARNING: this appliance must be earthed
In the event of a malfunction or breakdown, earthing will reduce the risk of an electric
shock by providing a path of least resistance for the electric current.
This appliance is equipped with a cord having an equipment-earthing conductor and
an earthing plug. The plug must be plugged into an appropriate outlet that is installed
and earthed in accordance with all local standards and requirements.
WARNING: Do not modify the plug under any circumstances. If the plug does not fit
your outlet, consult a licensed electrician and have the outlet changed.

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Getting Started
Before your first use
Preparing the wash load(s)
• Close any zippers and bra clasps to prevent damaging your clothes and the wash
tub.
• Brush loose dirt off clothes, empty pockets and turn them inside out.
• Sort your washing into appropriate loads: whites, coloureds, cottons, delicates,
heavily soiled, etc. It is important to separate white/light coloured items from dark
ones, as well as separating out sheets and towels.
• Wash new, highly coloured and dark coloured items separately to prevent dye
transfer onto other items.
• Some laundry items tend to shed lint during the wash (e.g., towels, chenille,
nappies), while others tend to attract lint (e.g., synthetics, polycotton, socks,
corduroy). It is a good idea to wash these items separately, where possible, and
turn ‘lint givers’ inside out.
• Place delicate items into a wash bag for protection.
You owe it to yourself and your washer to have your washer installed correctly.
Before you start, it is a good idea to go through the following checklist:
• Has the washer been lifted out of the foam base packaging? Refer to page 8.
• Is the drain hose installed securely to the machine using the provided ring clamp,
and is the hose threaded through the U-shaped hose guide and hooked into your
tub or standpipe? Refer to page 9.
• Is the hot hose (red stripe) connected to the Hot valve (marked ‘Hot’) on the rear
of the machine? Refer to page 10.
• Is the cold hose (blue stripe) connected to the Cold valve (marked ‘Cold’) on the
rear of the machine? Refer to page 10.
• Is the washer correctly levelled, feet are extended and cabinet corners are clear
of the floor? Refer to page 12.
• Before using the washing machine for the first time, run a complete cycle without
any laundry items. Select the ‘Standard’ program and run the machine until the
end of the program.

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Controls
Water Level Button
• Press this button to increase or decrease the desired
water level for the selected program.
• When the machine is first powered on, the default
program is the Heavy program. This program uses
‘fuzzy logic’ whereby the machine automatically
detects the weight of your wash load and selects the
appropriate water level accordingly.
• With the exception of the Heavy program, the other 5
programs have predetermined water levels based on
the manufacturer’s recommended settings.
• When the indicator light is solid, it represents the cor-
responding water level on the left side of the display
(1, 3 or 5).
• When the indicator light is flashing, it represents the
corresponding water level on the right side of the
display (2, 4 or 6).
Rinse Button
• Press this button to add to
or reduce the number or
rinse cycles for the select-
ed program. Each program
has a preselected number
of rinse cycles based on
the manufacturer’s recom-
mended settings for the
selected program.
• NOTE: No change can be
made if you have selected
the Standard program.
Wash Button
• Press this button to
increase or decrease the
wash time of the selected
program. Each program
has a preselected wash
time, which is the manu-
facturer’s recommended
setting for the selected
program.
• NOTE: No change can be
made if you have selected
the Standard program.
Spin Button
• Press this button to
increase or decrease
the length of time that
the washer dedicates to
the spin cycle during the
selected program. Each
program has a preselected
spin time, which is the
manufacturer’s recom-
mended setting for the
selected program.
• NOTE: No change can be
made if you have selected
the Standard program.
Delay Button
• Press this but-
ton to delay the
start of your
selected wash-
ing program.
• The delay start
feature allows
you to select a
period of be-
tween 1 and 24
hours in which
the machine will
delay the start
of the selected
washing pro-
gram.
Child Lock
• Press the
Water Level
and Spin
buttons at the
same time to
lock buttons
on the control
panel.
• Press the
Water Level
and Spin
buttons at the
same time
again to un-
lock buttons.

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Controls (Cont.)
LED Display Panel
• This display will show the
remaining washing time in
minutes during the washing
program.
• When adjusting the Wash,
Rinse or Spin presets, the dis-
play panel will reflect the new
time remaining in minutes.
• If you are selecting a Delay
Start, the LED display will
show the number of hours
between 1 and 24.
Temperature Button
• Press this button to
adjust the tem-
perature setting for
the selected wash
program.
• The default wash
temperature setting
for all programs,
except the Standard
program, is Cold. The
Standard program
default temperature is
Warm.
ON/OFF Button
• Press this button to
switch the machine
on; press this button
again to switch the
machine off.
• NOTE: If you switch
the machine on and
do not start a wash-
ing program within 10
minutes, the machine
will automatically
switch off.
Program Name
The symbols displayed
here correspond with the
symbols above the Program
button.
Start/Pause Button
• Once the desired
program and setting
have been selected,
press this button to
start the operation of
the washing machine.
• Pressing this button
during the course of
the washing cycle will
pause the machine,
pressing it again will
resume the operation.
Program Button
• Press this button to select your
desired wash program (Heavy,
Jeans, Delicates, Standard,
Quick, Baby Clothes).
• The default program when the
machine is first powered on is the
Heavy program.
• When the indicator light is solid,
it represents the corresponding
program on the left side of the
display (either Heavy, Jeans or
Delicates).
• When the indicator light is
flashing, it represents the
corresponding program on the
right side of the display (either
Standard, Quick or Baby Clothes).

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Instructions (Cont.)
Washing a load
• Load your prepared washing items uniformly in the tub.
• Press the ON/OFF button.
• Press the Program button and select a suitable wash program (see below).
Program Wash Time Rinse Time Water Level Spin Time Total Time
Heavy Wash: 12 mins 2 Cycles Auto-detect 5 mins 44 mins
Jeans Soak: 10 mins 3 Cycles 6 7 mins 70 mins
Wash: 15 mins
Delicates 9 mins 2 Cycles 6 3 mins 39 mins
Standard Soak: 30 mins 1 Cycle 6 5 mins 79 mins
Wash: 18 mins
Quick 6 mins 1 Cycle 3 3 mins 23 mins
Baby
Clothes 15 mins 3 Cycles 5 9 mins 62 mins
Wash programs
Heavy
Suitable for washing large loads including towels and bed sheets.
Jeans
Suitable for denim and heavily soiled clothes such as workwear.
Delicates
Suitable for delicate fabrics. This program has a slower washing and spin speed to
provide protection to your clothes.
Standard
Suitable for normally soiled clothing and most common cotton fabrics.
NOTE: This program is the program used to obtain energy and water efficiency
ratings. The manufacturer declares that the water consumption of the warm wash is
not more than for a cold wash.
Quick
Suitable for lightly soiled clothes.
Baby Clothes
Suitable for baby and infant clothing. This program has an increased rinsing time to
reduce the chance of detergent residue, which may irritate young children’s skin.

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Instructions (Cont.)
Add detergent
• Slide out the detergent drawer, as illustrated.
• Pour required amount of liquid or powder
detergent into the detergent drawer and close
the drawer.
• For best wash results, follow the detergent
manufacturer’s instructions, as shown on the
packaging.
• CAUTION: Do not overfill detergent as this
may cause overflow of suds, which could interfere
with machine operation!
Add fabric softener (if required)
• If you wish to use fabric softener, pour the
desired amount into the fabric softener inlet on
the side of the drum, as illustrated.
• Always follow the manufacturer’s
recommendations on the fabric softener
packaging for the correct dosage.
Normal usage (no delay start)
Now that the program has been selected and the detergent/fabric softener have been
added, you are ready to start the washing cycle.
• Close the lid and ensure that it closes properly; if it
is not closed properly, an alarm will sound and the
washing process will not begin.
• Press the Start/Pause button to begin the washing
program. The LED display indicator will show the
remaining wash time during the washing process,
as illustrated.
• If the Start/Pause button is pressed during the
washing process, the machine will pause, and once
the button is pressed again it will resume from the same place it was paused.
• At the completion of the selected program cycle, an alarm will sound to alert you
that the program has finished before the power is shut off automatically.
• Close the water taps and unplug the power plug from the wall outlet.

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Instructions (Cont.)
Customising a program
This washing machine is equipped with fuzzy logic technology when using the Heavy
program. The machine will detect the weight of your wash load and automatically
select the correct water power and level and the appropriate wash cycle processes
(wash and spin time, and rinse type).
If you wish to manually adjust the program yourself, you can follow the instructions
below:
1. Prepare your washing and load items into the tub, add detergent (and fabric
softener, if required) and close the lid.
2. Press the ON/OFF button, then press the Program button to select the washing
program (e.g., Heavy, Jeans).
NOTE: When the Standard program is selected, you cannot adjust the wash, rinse
or spin functions.
3. Press the appropriate process button (e.g., Wash, Spin) to select the process and
time you want to adjust. The relevant indicator light will illuminate when the option
is selected.
Wash Time Options Rinse Options Spin Time Options Delay Time Options
6 / 9 / 12 minutes 1 / 2 / 3 cycles 3 / 5 / 7 minutes 0 / 1 / 2 / ... / 24 hours
4. Press the Water Level button and choose an appropriate water level.
5. Press the Start/Pause button for the washing program to start.
6. At the end of the washing program, a buzzer will sound to alert you that the
program has finished before the power is shut off automatically.
7. Close the water taps and unplug the power plug from the wall outlet.
Selecting a cycle process (instead of a complete wash program)
On occasion you may want to select a single wash cycle or two cycle processes
instead of a complete program. For example, if clothing has been soaked from rain,
you may want to run a spin cycle only.
Examples below
• Spin cycle only: Press the Wash button until there
is no indicator light on any of the settings. Press
the Rinse button until there is no indicator light on
any of the settings. Now press the Spin button and
select your desired spin time from the available
options, as illustrated.
• Rinse and spin cycle only: Press the Wash button until there is no indicator light on
any of the settings. Now press the Rinse and Spin buttons and select your desired
options.

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Instructions (Cont.)
Preset washing (delayed start)
This feature can delay the start of the washing program by 1 hour up to 24 hours.
• Press the ON/OFF button to turn the machine on and follow the previously outlined
steps for adding your wash load, selecting the desired program and adding the
required detergent / fabric softener.
• Close the lid and ensure it is closed properly.
• Press the Delay button once to delay the start by one hour, twice by two hours and
so on. The maximum amount of time you can delay the start is 24 hours.
• Once you have selected your desired delay start setting, press the Start/Pause
button to confirm the delay start. The indicator light will flash on the control panel
until the program begins.
• The program will automatically commence following the selected delay setting.
• To cancel the delay start setting, simply press the ON/OFF button to turn the
machine off and then press it again to turn the machine back on.
NOTE: When using the delay start feature, we recommend that you use detergent
powder as opposed to liquid detergent. Do not add detergent directly onto the clothes
in the washing tub as it may damage clothing.
Automatic power-off feature
If you do not start a washing program within 10 minutes after switching the machine
on, it will automatically switch off. Simply press the ON/OFF button to restart the it.
Automatic imbalance correction feature
• When your washer is spinning, it can sense if the wash load is out of balance. If the
laundry is placed in the tub unevenly before the wash process begins, it is likely
that it will cause vibration during operation. The washing machine is continuously
checking for imbalance during operation, and if the spinning vibration is too great,
the machine will automatically start adjusting the program to correct the imbalance.
• When the machine detects imbalance and begins the adjustment of a program, the
rinse light will flash and the machine will begin to inject water to increase the water
level. The machine will continue this process automatically for approximately one
minute and then drain the water, returning to the original spinning state.
• If the washing machine attempts the autocorrection twice and cannot correct the
balance, an alarm will sound and the machine will stop. At this point, you will need
to open the lid and manually redistribute the wash load creating an even balance.
• Press the Start/Pause button to resume the washing process.
Power failure memory function
If your home’s power supply is unexpectedly cut off during operation, the machine will
remember where it was up to in the program cycle process. When the power supply is
returned, the machine will automatically resume at the same place is was interrupted
prior to the power outage.

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FAQs and Troubleshooting Guide
Error messages
When the following problems occur, the microcomputer inside the washer will detect
the errors. An electronic buzzer will sound for approximately 10 seconds, an error
message will flash, as shown below, and the washer will stop operating.
Problem Error Possible Diagnosis Possible Solution
The washer is
not filling with
water.
• Inlet taps are not
turned on.
• Blocked inlet hose
filters.
• Delay Start is set.
• Check that both the hot and
cold taps are turned on.
• Clear blockages from inlet
hose filters.
• Refer to page 19 for
information about the
Delay Start function.
Water is not
draining.
• The drain hose is not
properly connected or
installed.
• The drain hose is
kinked or obstructed.
• The drain hose is
clogged.
• The drain pump lint
filter at the lower rear
of the machine is
clogged.
• Check the drain hose
connection (see page 9).
• Check the drain hose
connection (see page 9).
• Disconnect the hose and
check for obstructions.
• Clear the drain pump lint
filter (see page 24).
The washer
will not start.
• This lid is not closed
properly.
• Check and ensure that the
lid is closed.
The washer
does not spin.
• The load could be out
of balance.
• Pause the washer and
manually redistribute the
load.
• Check and ensure that the
washer is level and does
not rock in any direction
(see page 12).
• Check and ensure that no
suds have built up in the
washer.