Alcatel-Lucent OmniAccess 3500 User manual

OmniAccess 3500
Nonstop Laptop Guardian
Release 1.2
Card Quick Start Guide
Document Version: 25.03
Part Number: 032318-10 Rev B
Published: 12.18.2007

Alcatel-Lucent Proprietary
Copyright © 2007 Alcatel-Lucent. All rights reserved. This document may not be
reproduced in whole or in part without the express written permission of Alcatel-
Lucent. Alcatel-Lucent ® and the Alcatel-Lucent logo are registered trademarks of
Alcatel-Lucent. All other trademarks are the property of their respective owners.
Welcome
Welcome to the Quick Start Guide for Release 1.2 of the OmniAccess 3500 Nonstop
Laptop Guardian (NLG) card. This guide will introduce you to your new card and
provide instructions on how to install and handle it.
About the OmniAccess 3500 NLG Card
The following figure illustrates the card.
LED B
(Card)
CardBus Connector
LED A
(3G Modem)
Connector End
Antenna End
OFF ON
3G Modem
Push Button
Master Power Switch
S
D
C
ard
S
lot
You find two LED bars on the antenna end of your OmniAccess 3500 NLG card. From
bottom to top on the right of the Alcatel-Lucent logo:
•LED A (3G Modem) can be in one of the following states:
oNo light: 3G modem is off.
oSlow-blinking yellow light: 3G modem is on.
oFast-blinking yellow light: 3G modem is transmitting.
•LED B (Card) can be in one of the following states:
oNo light: Card is in sleep mode or off.
oSolid red light: Card is up, VPN tunnel is down.
oSolid green light: Card is up, VPN tunnel is up.
The card case also features the following items:
•CardBus Connector: Connects to your laptop via the PCMCIA slot.

•3G Modem Push Button: Briefly push the button down with the tip of a ballpoint
pen to toggle the power state of the 3G modem. You must use this button to
power off the modem when regulatory requirements apply, such as when the
airplane you have boarded is taking off or landing.
•Master Power Switch: Using the tip of a paper clip, slide the switch towards the
connector end of the card to shutdown the card and towards the antenna end of
the card to restart it. You can power-cycle the card (shutdown/restart) if the
card stops working. This switch is only accessible when the card is not plugged
into the laptop.
•SD Card Slot: The SD card slot is not operational in this release of the
OmniAccess 3500 NLG card. Do not insert an SD card in the slot.
Before You Begin
Before you begin your installation, make sure that:
•The Client for Microsoft Networks is enabled in your laptop.
•Your laptop is already a member of the Windows NT domain that the enterprise
designates for OmniAccess 3500 NLG end users. When you log into your laptop
before beginning installation, use your Windows NT credentials for that domain.
•No IPsec VPN client is installed in your laptop (if there are any, they must be
uninstalled).
•The Master Power Switch of your OmniAccess 3500 NLG card is set to the ON
position (towards the antenna end of the card).
You must obtain the following information from your administrator to download the
client software and complete the installation of your card:
•Software distribution key for the Alcatel-Lucent software download website (or
alternate instructions if your enterprise adopts a proprietary method for
distribution of the OmniAccess 3500 NLG client software).
•Certificate file for the OmniAccess 3500 NLG enterprise gateway.
•Certificate file for the user.
•The private key associated with the user’s certificate file.
Save the certificate files to a directory of your choice on your laptop’s hard disk or to
a mounted USB drive before beginning installation.
You will perform the following procedures to complete the installation of your card:
•Download and install the client software into your laptop.
•Insert your card into the laptop.
•Activate the card.
This document explains how to perform these procedures.

Installing the OmniAccess 3500 NLG Software and Card
Warning: Do not insert your card without first downloading the OmniAccess 3500 NLG
client software to your laptop and starting the installation procedure.
If you have not been instructed otherwise by your IT administrator, follow the first six
steps below to download the OmniAccess 3500 NLG client software to your laptop:
1. Navigate your browser to the following URL: http://www.nonstopguardian.com.
2. On the website home page, select the wireless service provider (WSP) that serves
your card to reach the corresponding Licensing and Software Distribution page.
3. Click the Client Software Download link to reach the Client Software Download
page.
4. Enter the 32-digit software distribution key you have received from your IT
administrator and click the Submit Software Distribution Key button.
5. Click the Download Client Software link.
6. A pop-up File Download – Security Warning window appears. Do one of the
following:
oClick Run to start the installation immediately.
oClick Save to download the executable setup file to your laptop. You can
click on the same file at a later time to begin the installation.
oClick Cancel to stop the installation.

There is no limit to the number of times that the software can be downloaded with a
given software distribution key.
The following steps are the same irrespective of the method used by your enterprise
for distribution of the OmniAccess 3500 NLG client software:
7. After you click Run or launch the executable file on your laptop an Alcatel-Lucent
OmniAccess 3500 NLG Client License window appears.
8. Read the agreement and click Yes to accept the agreement.
9. The Alcatel-Lucent OmniAccess 3500 NLG Client Software window appears.

10. Click Next to continue.
11. Enter your name and your company’s name on the NLG Client Software
Installation (NLG Client user register details) window.

12. Click Next to continue.
13. A Setup Status window appears, with visual indication of the progress made in the
installation of the client software.
14. A Software Installation warning window also appears. (If this window does not
appear, you will see an icon on the bottom toolbar. Click the icon to display the
window on the screen.) Click Continue Anyway on the warning window.

15. Click Continue Anyway on the six Hardware Installation warning windows that
follow.
16. An OmniAccess 3500 NLG Client Setup window appears, asking if you want to
restart your computer.
17. Select Yes, I want to restart my computer now and click Finish to restart your
laptop now. Your laptop will automatically reboot.
18. After the laptop reboots, insert the card.
Warning: Use care when inserting the card into your laptop. The card inserts only
one way. If you insert the card incorrectly, you may damage your card and/or
computer. Insert the card into your CardBus slot with the Alcatel-Lucent logo
facing up.
19. A Found New Hardware Wizard window appears. [Before proceeding further make
sure that the 3G modem is powered on by checking the status of LED A. If LED A
shows no light, push the 3G-modem power button down with the tip of a ballpoint
pen. The 3G modem is on when the LED shows a blinking yellow light.]

20. Select No, not this time and click Next.
21. On the next window, select Install the software automatically and click Next.
22. Click Continue Anyway through the multiple warning windows.
23. Click Finish. An OmniAccess 3500 NLG icon appears on your desktop.
24. After waiting a few minutes for processing to finish, double-click the OmniAccess
3500 NLG icon. The OmniAccess 3500 NLG Client window appears.
25. On the NLG menu, click Configure.

26. A Configure Client window appears.
27. Click Yes to activate the card. The Configure – Enter Details window appears.
28. Browse to the locations of the certificate files and user key that you obtained
from your administrator. Click Configure.
Note: Be sure to import the correct certificate files, since activating the incorrect
files can cause problems with the installation. You should delete the certificates
and user key from your PC once the card is activated.
29. If necessary, activate your modem with your 3G wireless carrier. On the
OmniAccess 3500 NLG Client window, click Modem Activation under the 3G menu.
The Modem Activation window appears.

30. Type your phone number and Mobile Subscriber ID (MSID) number. Click Activate
Modem. The Config Modem Activation window appears.
31. Type your Master Subsidy Lock (MSL) number (provided by your carrier). Click
Start Modem Activation.
32. A window containing a status bar appears, followed by an Activation Completed
window. Click OK.
33. Installation is complete. If your laptop has network access available, you are
automatically connected to your corporate network.
Note: The Li-Ion battery of your OmniAccess 3500 NLG card (not user-replaceable)
might not come fully charged from the factory. To charge it, please leave the card

in the laptop, connect the laptop to a power source, and leave the laptop
powered up for at least 2 hours.
Handling the Card
Your OmniAccess 3500 NLG card must be plugged into your laptop in order for you to
be able to use the laptop.
To remove your card from the laptop, gently pull the card out of its slot using the
grippers on the side of the card. Strictly observe the following rules for extraction of
the card depending on the power state of your laptop:
•Power On — You MUST stop the OmniAccess 3500 NLG card device on the Safely
Remove Hardware Windows utility before you physically extract the card from
the CardBus slot in your laptop. Failure to run the Safely Remove Hardware
utility may compromise the future operation of your card and laptop.
•Standby/Hibernate/Power Off — You MAY extract the OmniAccess 3500 NLG card
from the CardBus slot after your laptop enters the Standby, Hibernate, or Power
Off mode. In that case, you MUST always plug the card back into the CardBus slot
before your laptop powers up again. Failure to plug the card back in before
power-up may compromise the future operation of your card and laptop.
To avoid damaging your OmniAccess 3500 NLG card, always store the card in its
protective case when it is not attached to the laptop.
Installation Help
If you need assistance installing your OmniAccess 3500 NLG card, please contact your
IT department helpdesk.