Alienware AW920K User manual

Keyboard Model: AW920K
Regulatory Model: AW920K
Alienware Tri-Mode Wireless
Gaming Keyboard - AW920K
User’s Guide

NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyriht © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their
respective owners.
2023 – 03
Rev. A00

Contents
What’s in the box................................4
Features .......................................5
Setting up your gaming keyboard .................7
Turning on your AW920K gaming keyboard. . . . . . . . . 7
Wired Connection Mode . . . . . . . . . . . . . . . . . . . . 7
2.4G Wireless Connection Mode . . . . . . . . . . . . . . . 8
Bluetooth Wireless Connection Mode . . . . . . . . . . . . 9
Using your keyboard............................11
Charging your gaming keyboard .................12
Low battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Alienware Command Center .....................15
Installing AWCC through Windows Update . . . . . . . . .15
Installing AWCC from the Dell Support website . . . . . .15
Using Alienware Command Center ...............17
Setting up lighting and animation.................18
Configuring Macros on Keyboard.................21
Configuring Dial knob and Rocker switch functions 22
Update Firmware and Restore Factory Defaults.... 24
Disabling the modified keys temporarily.......... 26
Specifications ................................. 27
Troubleshooting............................... 28
Statutory information . . . . . . . . . . . . . . . . . . . . . . . . . . 29

What’s in the box │4
What’s in the box
1. Alienware Tri-Mode Wireless Gaming Keyboard - AW920K
2. USB-A to USB-C cable
3. Regulatory document
4. Quick Start Guide
5. Alienware sticker
6. Dongle
7. Dongle Extender with magnetic snap charging
NOTE: The documents shipped with your keyboard may vary depending
on the region.
36
7
2
1
5
4

Features │5
Features
4
12 3
2 Multi-functional rocker
4 Three-angle adjustable feet Enables you to adjust the keyboard
feet tilts in three different angles
Features
3 Multi-functional dial knob
Default: Media control
- Push Left: Previous track
- Push Right: Next track
- Push down: Play or Pause track
1 Multimedia key
NOTE: Customizable in Alienware Command Center (AWCC).
Default: System volume control
- Clockwise: Increase volume
- Counterclockwise: Decrease volume
- Push down: Mute or Unmute
NOTE: Customizable in Alienware Command Center (AWCC).
Enables you to forward, play, stop, or
backward the movie and music.
DescriptionCallout

Features │6
Features
AW920K is Alienware’s first ever Tri-Mode Wireless Gaming Keyboard that
offers versatile connection options across a large number of gaming devices.
You can enjoy an undisturbed game playing with magnetic snap charging
technology.
The new programmable rocker switch and dial knob enables you to perform
quick adjustments to control media while keeping you concentrated on the
game.
The key features of AW920K include:
Tri-Mode connections: Wireless 2.4 GHz, Bluetooth 5.1, and Wired USB
Full-sized layout
Cherry MX red switches
Programmable multi-functional dial knob and rocker
Polybutylene Terephthalate (PBT) double-shot keycaps
Fully programmable keys with anti-ghosting and N-key rollover capability
Dongle extender with magnetic snap charging
AlienFX per-key RGB backlighting
Detachable paracord cable

Setting up your gaming keyboard │7
Setting up your gaming keyboard
Turning on your AW920K gaming keyboard
Slide the power button on the keyboard as shown in the following image to turn
on the keyboard.
Wired Connection Mode
Connect the USB-C side of the cable to your gaming keyboard and
connect the USB-A side of the cable to the USB port on your computer.

Setting up your gaming keyboard │8
1. Connect the AW920K dongle to your computer or to the dongle extender
with magnetic snap charging.
2.4G Wireless Connection Mode
Setting up your gaming keyboard
4. Place the dongle extender with magnetic snap charging close to your
AW920K for easy access.
2. Connect the USB-C side of the cable to the dongle extender with magnetic
snap charging and USB-A side of the cable to your computer.
3. Press the connection mode button to switch to 2.4G wireless mode.

Setting up your gaming keyboard │9
Setting up your gaming keyboard
Bluetooth Wireless Connection Mode
1. Press the connection mode button to switch from 2.4G to Bluetooth 1(1 ).
2. Press and hold the connection mode selection button for three seconds to
activate Bluetooth pairing.
3. Check your computer to view the new Bluetooth device. Click the
notification and enter the PIN to connect the new Bluetooth device.
4. To connect to a different computer, you can switch between
Bluetooth 1 (1 ), Bluetooth 2 (2 ) or Bluetooth 3 (3 ) and repeat above
steps for new connection.
5. When the battery is low, slide the dongle extender with magnetic snap
charging closer to your AW920K and it will magnetically attract and start
charging.

Setting up your gaming keyboard │10
Setting up your gaming keyboard
NOTE: You can use your gaming keyboard even without installing the
Alienware Command Center (AWCC).
Bluetooth 1 (1 ) Bluetooth 2 (2 ) Bluetooth 3 (3 )

Using your gaming keyboard │11
Using your gaming keyboard
Function
1 FN Lock
2 Win Lock
3 Profile
switch (press once to cycle)
• Press
• Press
• Press
• Press
• Press
• Press
• Press
• Press
• Push left
• Push right
• Press down
• Clockwise
• Counter clockwise
• Press down
+ (FN+F1)
(FN+F3)
(FN+F5)
(FN+F6)
(FN+F9)
(FN+F10)
(FN+F11)
(FN+F12)
+
+
+
+
+
+
+ to toggle
4 Brightness
control
5 Media
5 playback
6Rocker
7Dial knob
Disables the Windows key function
Switches between profiles (profile+
lighting) stored in keyboard
Decreases brightness;
Increases brightness from current/
default intensity
Fast backward
Play/Pause
Stop
Fast forward
Previous track (default)
Next track (default)
Play/Pause (default)
Increase volume
Decrease volume
Mute/Unmute
Toggles different FN functions from
F1 to F12
Locks the F1 to F12 media-control
functions
+
8FN toggle
2 3 4 5 6 7 1
8
• Press + ~
NOTE: AW920K has a total of 10 brightness levels. The default keyboard-
backlight brightness level is 5.
NOTE: You can remap the function through AWCC.
Function keys Keyboard behavior
Callout
• Press

Charging your gaming keyboard │12
Charging your gaming keyboard
Option 1: Charging through dongle extender with magnetic snap charging
1. Connect the USB-C side of the cable to the dongle extender with magnetic
snap charging and USB-A side of the cable to your computer.
2. Place the dongle extender with magnetic snap charging close to your
AW920K for easy access.
2.4G

Charging your gaming keyboard │13
Charging your gaming keyboard
Option 2: Charging through USB cable
Connect the USB-C side of the cable to your gaming keyboard and connect the
USB-A side of the cable to the USB port on your computer.

Charging your gaming keyboard │14
Charging your gaming keyboard
Low battery
When the battery of AW920K is lower than 15%, the rocker and dial knob
blinks in amber color. It is highly recommended to charge your keyboard
immediately.
NOTE: Under low battery status, the dial knob and rocker blinks in amber color
for five seconds and rest for 20 seconds in periodic cycle.

Alienware Command Center │15
Alienware Command Center
Installing AWCC through Windows Update
Installing AWCC from the Dell Support website
1. Navigate to the program folder to ensure that the AWCC installation is
complete.
2. Launch AWCC and perform the following steps to download the additional
software components:
- In the Settings window, click Windows Update, and then click
Check for updates to check the Alienware driver update progress.
- If the driver update is not responding in your computer, install AWCC from
the Dell Support website.
There are two versions of AWCC: 5.5 and 6.0. AWCC 6.0 is available for
Alienware computers from the year 2023 while AWCC 5.5 is for any other
computers.
1. Download the latest version of the following applications at
https://www.dell.com/support/home/en-us?app=drivers
2. Navigate to the folder where you saved the setup files.
3. Double-click the setup file and follow the on-screen instructions to install
the application.
AWCC 5.5 FX screen:

Alienware Command Center │16
Alienware Command Center
AWCC 6.0 system screen:

Using Alienware Command Center │17
Keyboard basic color function
1. Launch Alienware Command Center application from the Start menu.
2. Select FX. In the ACTIVE DEFAULT THEME section, select
EDIT > LIGHTING.
3. Select Effect from the drop-down list.
4. Define the effect of the keyboard LEDs.
5. Adjust the brightness.
Basic color function in AWCC 5.5:
Basic color function in AWCC 6.0:
Using Alienware Command Center

Setting up lighting and animation │18
Setting up lighting and animation
Setting up lighting effect in AWCC 5.5:
Setting up lighting effect in AWCC 6.0:

Setting up lighting and animation │19
1. Select Effect from the drop-down list for STATIC (ALWAYS ON) or ON KEY
PRESS modes.
2. For STATIC (ALWAYS ON), select the section of the keys or all sections that
you want to apply the animation above the keyboard image.
3. From the menu of supported animations, select one of the following: Off,
Color, Pulse, Morph, Breathing, Spectrum, Single Color Wave, Rainbow
Wave, Scanner, and Static Default Blue.
4. For Color animation, define the color of the keyboard animation effect by:
- Choose color using the color wheel bubble or enter the RGB value of the
desired color or select from the PRESET COLORS.
- Adjust the brightness.
- Adjust the tempo of the animation effect.
Additional settings for some lighting effect in AWCC 5.5:
Setting up lighting and animation

Setting up lighting and animation │20
5. For Rainbow Wave animation, you can select the direction of the lighting
effect and the tempo: Left to Right, Right to Left, Bottom to Top, Top to
Bottom.
6. For ON KEY PRESS mode, from the menu of supported animations select
one of the following option: Off, Pulse, Morph, Breathing, Spectrum,
Reactive, Single Color Rain Drops, Rainbow Rain Drops, Arrows, Fireworks,
Single Color Wave, Rainbow Wave, Scanner, X-Ray.
Additional settings for some lighting effect in AWCC 6.0:
Setting up lighting and animation