Alliance Laundry Systems UniLinc User manual

www.alliancelaundry.com Part No. 11-06-150R8
May 2013
PHM1424C
UniLinc PC and PDA
Application
User Instructions
PHM1424C

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
License Agreement
211-06-150R8
By installing this software you agree to the following
provisions. If you do not agree with these provisions, return
the software and all materials included with the software
within thirty (30) days.
This is a license agreement and not an agreement for sale,
Alliance Laundry Systems LLC (hereinafter “Alliance Laundry
Systems”) hereby licenses this software to you under the
following terms and conditions.
This agreement supersedes all prior agreements, proposals, and
representations between you and Alliance Laundry Systems
regarding all Alliance Laundry Systems Software products.
Customer agrees that aspects of the licensed materials,
including the specific design and structure of individual
programs, constitute trade secrets and/or copyrighted material
of Alliance Laundry Systems. Customer agrees not to disclose,
provide, or otherwise make available such trade secrets or
copyrighted material in any form to any third party without the
prior written consent of Alliance Laundry Systems. Customer
agrees to implement reasonable security measures to protect
such trade secreets and copyrighted material. Title to Software
and documentation shall remain solely with Alliance Laundry
Systems.
STANDARD USE LICENSE
YOU MAY:
Use this software on any compatible computer, provided the
computer is owned by you the licensee. This includes
computers located in branch offices that support and
manage laundry equipment.
YOU SHALL NOT:
Use, copy, or transfer copies of this software except as
provided in the License Agreement.
Alter, merge, modify or adapt this software in any way,
including disassembling or decompiling or reverse
engineering.
Loan, rent, lease, or sublicense this software or any copy.
This license is effective until terminated. It may be terminated
by you by destroying the software media and all copies. It will
terminate automatically if you fail to comply with any of the
terms of this License Agreement, and on any such termination
you will destroy the software media and any back-up copies.
Alliance Laundry Systems retains all rights not expressly
granted. Nothing in this License Agreement constitutes a
waiver of Alliance Laundry Systems' rights under the U.S.
Copyright laws or any other federal or state law.
LIMITED WARRANTY
Alliance Laundry Systems warrants that the software will
substantially conform to published specifications and to the
documentation, provided that it is used on the computer
hardware and with the operating system for which it was
designed. Alliance Laundry Systems also warrants that the
documentation are free from defects in materials and
workmanship. Alliance Laundry Systems will replace defective
media or documentation or correct substantial software errors at
no charge, provided you return the item to Alliance Laundry
Systems within 90 days of the date of delivery. If Alliance
Laundry Systems is unable to replace defective media or
documentation or correct substantial software errors, Alliance
Laundry Systems will refund the license fee. These are your
sole remedies to any breach of warranty. Except as specifically
provided above, Alliance Laundry Systems makes no
warranty or representation, either expressed or implied,
with respect to this software or documentation, including
their quality, performance, merchantability, or fitness for a
particular purpose.
Because software is inherently complex and may not be
completely free of errors, you are advised to verify your work.
In no event will Alliance Laundry Systems be liable for
direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use the
software or documentation license.
The warranty and remedies set forth above are exclusive
and in lieu of all others, oral or written, express or implied.
No Alliance Laundry Systems dealer, distributor, agent or
employee is authorized to make any modification or addition to
this warranty.
Some states do not allow the exclusion or limitation of
implied warranties or limitation of liability for incidental or
consequential damages, so the above limitations or
exclusions may not apply to you.
U.S. GOVERNMENT RESTRICTED
RIGHTS
The software and documentation included are provided with
RESTRICTED AND LIMITED RIGHTS. Use, duplication, or
disclosure by the Government is subject to restrictions as set off
in FAR § 52.277-14 (June 1987) Alternate III(g)(3)(June 1987),
FAR § 52.277-19 (June 1987), or DFARS § 52.277-
7013(c)(1)(ii)(June 1988), as applicable, Contractor/
Manufacturer is Alliance Laundry Systems LLC, Shepard
Street, Ripon, WI 54971.
GENERAL
Should you have any questions concerning this License, write
to Software License Agreement, Alliance Laundry Systems
LLC, Shepard Street, Ripon, WI 54971.
License Agreement

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
© Copyright 2013, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.
11-06-150R8 3
Table of Contents
License Agreement .............................................................................. 2
System Requirements .......................................................................... 7
System Requirements (PC) .......................................................... 7
System requirements (PDA) ........................................................ 7
UniLinc PC Application Installation .................................................. 8
Disabling User Access Control (UAC) – Windows 7
Operating System Only ............................................................... 8
Disabling User Access Control (UAC) – Microsoft Vista
Operating System Only ............................................................... 8
Installation ................................................................................... 8
Windows 7 Operating Systems Only:
Using Sync Center ................................................................ 11
Windows XP and Vista Operating Systems Only:
ActiveSync Installation ........................................................ 12
Installing the PDA Application ............................................ 12
UniLinc PC Application ...................................................................... 18
Opening the UniLinc PC Application ......................................... 18
My UniLinc ................................................................................. 18
Understanding the My UniLinc Structure ............................ 18
Adding a Market, Branch or Location ................................. 19
Editing a Market, Branch or Location .................................. 21
Editing Machine Information ............................................... 23
Viewing a Machine’s Cycle Set .......................................... 25
Viewing a Machine’s Latest Audit Data .............................. 26
Viewing a Machine’s Audit Collection History ................... 27
Viewing a Machine’s Service History .................................. 29
Viewing a Machine’s Error History ..................................... 30
Viewing a Machine’s Cycle History .................................... 32
Viewing Performance Snapshot Report ............................... 33
Viewing the Location Report (Single Location) .................. 34
Viewing the Location Report (All Locations) ...................... 35
My Cycle Sets .............................................................................. 36
Adding a Cycle Set ............................................................... 36
Editing a Cycle Set ............................................................... 38
Editing the Global Cycle Settings ................................... 39
Editing the Machine Settings ........................................... 40
Editing the Water Guardian Settings (Washer-
Extractor Only) .............................................................. 40
Editing a Cycle ............................................................... 41
Enabling or Disabling a Cycle ................................... 41
Changing a Cycle Name ............................................. 41
Moving a Cycle ........................................................... 41
Copying a Cycle .......................................................... 41

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Enabling, Disabling or Changing a Segment .............. 41
Changing a Segment Name (Washer-
Extractor Only) .............................................................. 42
Moving a Segment (Washer-Extractor Only) ............. 42
Copying a Segment (Washer-Extractor Only) ............ 42
Enabling or Disabling a Segment’s Steps (Washer-
Extractor Only) .............................................................. 42
Editing a Cycle Step (Washer-Extractor Only) ........... 43
Editing a Cycle step (Tumble Dryer Only) ................. 45
Viewing the Cycle Reports .............................................. 47
Viewing the Global Report (Washer-Extractor Only) ..... 47
Viewing the Cycle Report (Washer-Extractor Only) ....... 49
My Service Codes ........................................................................ 50
Creating Service Codes ........................................................ 50
Editing Service Codes ........................................................... 51
Viewing Service Code’s Service History ............................. 53
Viewing the Service Code Report ......................................... 54
My Technicians ............................................................................ 55
Creating Technicians ........................................................... 55
Editing Technicians .............................................................. 56
Viewing Technician’s Service History ................................. 58
UniLinc PC Application (continued) .................................... 59
Viewing the Technician Report ............................................ 59
Network Controllers ..................................................................... 60
Adding a New Network Controller ....................................... 60
Changing a Network Controller’s Settings ........................... 60
Network Controller Commands ............................................ 61
Network Commands ............................................................. 62
Options ......................................................................................... 63
Reports ......................................................................................... 66
Receiving Information from the PDA .......................................... 67
Sending Information to the PDA .................................................. 68
PC to Control Infrared Communication ............................................. 69
Collecting Information from the Machine ................................... 69
Collecting Machine Data ...................................................... 69
Collecting a Machine’s Cycle Set ......................................... 70
Collecting a Machine's Service History ................................ 71
Programming the Machine with the PC Application ................... 72
Sending Cycle Information ................................................... 72
Enabling or Disabling Cycles ............................................... 74
Enabling or Disabling Manual Programming ....................... 75
Resetting the Control to the Factory Defaults ....................... 76
Rapidly Advancing a Cycle in Process on the Machine ....... 77
Changing the Machine’s Serial Number ............................... 78
Changing the Machine’s Model Number .............................. 79
Changing the Machine’s Date and Time .............................. 80
Inserting a Service Record .................................................... 81

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Table of Contents
UniLinc PDA Application ................................................................... 82
Opening the UniLinc PDA Application ....................................... 82
Collecting Information from the Machine with the PDA ............ 83
Viewing My UniLinc Machines ........................................... 84
Saving a Machine’s Programming ........................................ 85
Programming the Machine ........................................................... 87
Loading Machine Cycles ............................................. 87
Single Cycle ................................................................ 88
All Cycles .................................................................... 89
Loading Saved Machine Cycles ............................................ 89
Editing Machine Cycles (Entire Cycle Set) .......................... 90
Turning a Cycle On or Off ............................................... 90
Moving a Cycle in the Cycle List .................................... 90
Editing a Cycle ................................................................. 90
Edit Machine Cycles (Single Cycle) (Washer-
Extractor Only) ..................................................................... 91
Re-Naming a Cycle .......................................................... 91
Turning a Cycle On or Off ............................................... 91
Moving a Segment in the Cycle ....................................... 91
Turning a Segment Off ..................................................... 91
Re-Naming a Segment ..................................................... 92
Understanding the Segment Abbreviation ....................... 92
Editing a Segment ............................................................ 93
Edit Machine Cycles (Single Cycle)
(Tumble Dryers Only) ........................................................... 96
Re-Naming a Cycle .......................................................... 96
Turning a Cycle On or Off ............................................... 97
Editing a Cycle ................................................................. 98
Editing Machine Cycles (Globals) (Washer-
Extractor Only) ..................................................................... 100
Editing Machine Cycles (Globals)
(Tumble Dryer Only) ............................................................ 101
Downloading to Machine ...................................................... 101
Entering Maintenance Information into the Machine .................. 102
Enabling/Disabling Cycles .................................................... 103
Enabling/Disabling Manual Programming ........................... 104
Resetting to Factory Defaults ................................................ 104
Setting Rapid Advance ......................................................... 105
UniLinc PDA Application (Continued) ................................ 106
Setting Serial Numbers ......................................................... 106
UniLinc PDA Application (Continued) ................................ 107
Setting Model Numbers ........................................................ 107
Setting Time/Date ................................................................. 108
Inserting a Service Record .................................................... 108
Viewing Machine Details ..................................................... 109
Viewing Audit Data .............................................................. 110
Audit Data Tab ................................................................. 111
Serial Info. Tab ................................................................. 112

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Table of Contents
Machine Configuration Tab ............................................. 113
Machine Status Tab .......................................................... 113
Viewing Serial/Version ......................................................... 114
Viewing Machine Configuration .................................................. 115
UniLinc PDA Application (Continued) ................................ 116
Viewing Machine Status ....................................................... 116
Viewing Service History ....................................................... 117
Setup Configuration ..................................................................... 118
Network Setup – Getting Started ......................................................... 119
Accessing Your Computer Remotely ................................................... 125
Technical Support ................................................................................ 126

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT11-06-150R8 7
System Requirements
System Requirements (PC)
The UniLinc PC Application has the following minimum recommended PC requirements:
Keyboard and mouse
Microsoft Windows XP with Service Pack 2
1 GHz processor
512 Mb RAM
XGA (1024x768)
CD or DVD Drive
System requirements (PDA)
The UniLinc PDA software requires 5 MB of available storage space, depending on the processor and
components installed on the PDA.
Operating systems that support the UniLinc PDA software include the following:
Microsoft Windows Mobile 2003 or greater
Infrared communication window (IrDA) or standard SD expansion slot

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
811-06-150R8
UniLinc PC Application Installation
NOTE: If using the Microsoft Windows 7 or Vista operating system, you must disable User
Access Control (UAC) before the software is installed.
Disabling User Access Control (UAC) – Windows 7 Operating System Only
1. Open the control panel.
2. Click the User Accounts and Family Safety heading.
3. Click the User Accounts heading.
4. Click Change User Account Control settings.
5. Use the sliding bar tool to drag the icon to Never notify and click OK.
6. In the User Account Control dialog box, click Yes.
7. You will be prompted to restart your computer to apply the change. Do so when you are ready.
Disabling User Access Control (UAC) – Microsoft Vista Operating System Only
1. Open the Control Panel.
2. Under the User Accounts and Family Safety heading, click Add or remove user accounts.
3. Click one of the accounts.
4. On the account screen, under the Additional things you can do heading, click Go to the main
User Accounts page.
5. Under the Make changes to your user account heading, click Change security settings.
6. In the Turn on User Account Control (UAC) to make your computer more secure section, click the
Use User Account Control (UAC) to help protect your computer checkbox to deselect it.
Click OK.
7. You will be prompted to restart your computer to apply the change. Do so when you are ready.
Installation
8. Load the UniLinc software CD-ROM into your PC’s CD/DVD drive.
9. You may be prompted to install additional components onto your PC before the UniLinc PC
Application can be installed (e.g., Crystal Reports for .NET Framework 2.0, Visual C++ Runtime
Libraries [x86], .Net Framework 2.0). If you are prompted, review the component’s licensing
agreement and then click and click the Accept or Install button.

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT11-06-150R8 9
UniLinc PC Application Installation (continued)
10. After the additional components are installed, the UniLinc installer will start automatically. The
Welcome to the UniLinc PC Application Setup Wizard window will appear. To begin the UniLinc
PC Application setup, click the Next button.
11. The License Agreement window will appear. Review the UniLinc License Agreement and select
the I Agree button. To continue with the setup, click the Next button.

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UniLinc PC Application Installation (continued)
12. The Select Installation Folder window will appear.
a. Under the “Folder:” heading, review the installation location. If you would like to change the
installation location, click the Browse... button and select a new location.
b. Under the “Install UniLinc PC Application for yourself, or for anyone who uses this
computer:” heading, click one of the following buttons:
i. Just Me: Click to have the UniLinc PC Application available to only the installer.
ii. Everyone: Click to have the UniLinc PC Application available to anyone that uses the
PC.
c. Click the Next button. The software is installed.
13. The Confirm Installation screen appears. Click the Next button to begin the UniLinc PC
Application installation. The application is installed onto your PC.

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UniLinc PC Application Installation (continued)
14. The Installation Complete window appears. Click the Close button. The UniLinc PC Application
has been installed.
15. Double-click the application’s shortcut on your PC’s desktop or, under your PC’s Start menu,
click All Programs. Locate and click the software.
NOTE: The first time the application is opened, you will be prompted to install the database
server. Follow the on-screen instructions.
UniLinc PDA Application Installation
Windows 7 Operating Systems Only: Using Sync Center
NOTE: Before installing the Software onto a PDA, make sure that a new sync partnership is set
up in Sync Center.
1. Turn on PDA and plug into PC.
2. Click the Start button > All Programs > Accessories > Sync Center.
3. On the left menu, select Set Up new sync partnerships.
4. Select the name of PDA in list of available sync partnerships.
5. On toolbar, click Set Up.
6. Select Sync settings and schedule.
7. Select your device from list of sync partnerships.
8. Select Sync.

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UniLinc PC Application Installation (continued)
Windows XP and Vista Operating Systems Only: ActiveSync Installation
NOTE: Before installing the UniLinc Software onto a PDA, make sure that the PDA’s
ActiveSync software has been installed onto the PC and that the PDA is connected to the PC.
1. Insert the CD supplied with your PDA into your computer’s CD-ROM drive and follow the on-
screen instructions.
2. If a CD wasn’t supplied with your PDA, navigate to the ActiveSync4.5 folder on the computer
software CD, double-click the ActiveSync4.5setup.msi file and follow the on-screen
instructions.
3. As an alternative, navigate to the following web page, connect your PDA to your computer and
follow the on-screen instructions:
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/activesync-download.mspx
Installing the PDA Application
1. Open the UniLinc PC Application by double-clicking the icon on your PC’s desktop or by
selecting the program from your PC’s Start menu.
2. Under the PDA menu, click Install PDA Application....

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UniLinc PDA Application Installation (continued)
3. You will be prompted to install .NET Compact Framework onto your PDA before the UniLinc
PDA Application can be installed onto your PDA. If you do not have .NET Compact Framework
2.0 installed, click the Install button. If you have .NET Compact Framework 2.0 installed, click
the Skip button.
4. You will be prompted to check your PDA for additional information.
5. Once the .NET Compact Framework has been installed, you will be required to restart your PDA.
Press OK.

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UniLinc PDA Application Installation (continued)
6. After the PDA has been restarted, click the Next button.
7. You will be prompted to install SQL Server CE onto your PDA before the UniLinc PDA
Application can be installed onto your PDA. If you do not have SQL Server CE installed, click
the Install button. If you have SQL Server CE installed, click the Skip button.

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UniLinc PDA Application Installation (continued)
8. You will be prompted to check your PDA for additional information.
9. After SQL Server CE has been installed, your PDA will display a message. Press OK.
10. Click the Next button.
11. If you are using the SDIO IrDA card, click the Install button to install the SDIO IrDA drivers
onto your PDA.

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UniLinc PDA Application Installation (continued)
12. To install the UniLinc Application onto your PDA, click the Install button.
13. You will be prompted to check your PDA for additional information.
14. After the UniLinc Application has been installed, your PDA will display a message. Press OK.

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UniLinc PDA Application Installation (continued)
15. To transfer the UniLinc application data to your PDA, click Transfer.
16. To finish, click Close.

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UniLinc PC Application
Opening the UniLinc PC Application
Under your PC’s start menu, click All Programs. Under the UniLinc menu, click UniLinc.
My UniLinc
Understanding the My UniLinc Structure
1. The first time the application is open, the default My UniLinc structure is shown
(i.e., My Market, My Branch and My Location).
Definition:
Market: Used to group facilities in the same industry (e.g., Hotels).
Branch: This is the sub-category (e.g., Quiet Stay Hotels).
Location: This is the actual physical location of a laundry facility
(e.g. Quiet Stay Hotel in Ripon, WI).

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UniLinc PC Application (continued)
Adding a Market, Branch or Location
1. To add a Market, Branch or Location to the My UniLinc structure, in the My UniLinc structure,
select the level above which you would like to add an item and click the New... button.
Example: To add another Location to the My UniLinc structure,
a. In the My UniLinc structure, click My Branch (i.e., the level above My Location).
b. Click the New Location... button.
2. The New location window opens.

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UniLinc PC Application (continued)
3. Enter information into the New... window and click the OK button.
Example (Location): When adding a new Location, this window can be used to change the
Location’s Branch and to add information about the Location (e.g., the Location’s name, address,
contact information and notes).
Example (Branch): If adding a new Branch, in the New branch window, the only information that
can be added is the Branch’s name and Market assignment.
Example (Market): If adding a new Market, in the New market window, the only information that
can be added is the Market’s name.
4. The new element is added to the My UniLinc structure.