altimo BISOF1SS User manual

Instruction Manual
Built-in Single Fan Oven
BISOF1SS / BISOF1B

2
Contents
1 Safety information
Safety information 3
Getting to know your
Built-in Oven
Overview 5
Accessories 6
3 Installing your Built-in
Oven
Cabinet installation 7
Electrical connection 8
4 Using your Built-in Oven
5 Care and Maintenance
Cleaning 16
Replacing the lamps 17
Technical specification 18
6 Product support
Troubleshooting 19
Help and assistance 20
Your appliance guarantee 21
Declaration of conformance to 22
product standards
Disposal 22
Oven functions 10
Using your three button programmer 11
General oven and cooking tips 14
2

3
Safety information
Important - Please read these instructions fully before
installing or operating
INSTALLATION WARNINGS
IMPORTANT: Prior to installation, ensure that the
local supply conditions (electricity, voltage and
frequency) are compatible with the requirements of
your built-in oven.
IMPORTANT: Carefully unpack and examine the
appliance for any damage. If you think there is a
defect, do not use the appliance and contact Product
Support on 0330 041 7490. Packaging materials
should be collected together and disposed of
immediately as they may be harmful to children.
IMPORTANT: Keep the electrical cable of your built-in
oven away from the hot areas of your appliance, do
not let the cable touch the appliance. Keep the cable
away from sharp edges and heated surfaces.
IMPORTANT: Ensure that the electric supply cable is
not trapped or damaged during installation.
IMPORTANT: In the event that the cable connecting
your built-in oven becomes damaged, it must be
replaced by a suitably qualified person. This cable
must not be replaced by an unauthorised person.
IMPORTANT: Protect your built-in oven against
atmospheric effects. Do not expose your oven to
effects such as sun, rain, snow etc.
IMPORTANT: The materials surrounding the appliance
(cabinets) must be able to withstand a minimum
temperature of 100°C.
IMPORTANT: When using your oven for the first time,
it may give off an unusual odour from the heating
elements and insulation materials. This is normal for
cooking appliances. To eliminate this odour run the
oven at 250°C for 40-60 mins with the oven empty.
WARNING: Before obtaining access to terminals, all
supply circuits must be disconnected.
DURING USAGE
IMPORTANT: This appliance can be used by children
aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been
given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards
involved. Children should not play with the appliance.
Cleaning and user maintenance should not be made
by children without supervision.
WARNING: The appliance and its accessible parts
become hot during use. Care should be taken to avoid
touching heating elements. Children less than 8 years
of age should be kept away unless continuously
supervised.
WARNING: NEVER try to extinguish a cooking fire
with water. Instead, switch off the appliance and
cover the flame e.g. with a lid or a fire blanket.
CAUTION: Do not allow children in the kitchen when
cooking or after, as the appliance may still be hot.
Many parts of the oven become hot and present a
considerable hazard to children.
CAUTION: When the oven is hot, never touch
the oven glass by hand or with tools.
CAUTION: Before starting to use your appliance,
ensure curtains, paper or flammable items are kept
away from your appliance. Do not keep flammable
materials inside of or around your oven.
CAUTION: Take care when closing the oven door that
there is nothing obstructing it from closing as this may
break the glass.
IMPORTANT: When using the grill, the oven door
must be kept closed.

4
Safety information
Important - Please read these instructions fully before
installing or operating
IMPORTANT: Make sure the oven control knobs are
all in the off position when not in use.
IMPORTANT: If you do not intend to use your built-
in oven for a long period of time, turn off the electric
supply to the oven.
GENERAL SAFETY WARNINGS
IMPORTANT: This appliance has been designed
for non-professional, domestic use only. Do not use
this oven for commercial use or any other
application e.g. room heating.
WARNING: Danger of fire: do not store flammable
items on or near the cooking surfaces or inside the
oven.
IMPORTANT: Do not try to lift or move this
appliance
by pulling on the door handle.
WARNING: Ensure that the appliance is switched
off before replacing the lamp to avoid the possibility
of electric shock.
IMPORTANT: Your appliance is produced in
accordance with all applicable local and
international standards and regulations.
IMPORTANT: Maintenance and repair work must
only be performed by authorised service technicians.
Installation and repair work that is carried out
by unauthorised technicians is dangerous and
could invalidate your guarantee.
IMPORTANT: When the door of the oven is open,
do not hang or lean anything on it. You may
unbalance your appliance or damage the door or
door hinges.
IMPORTANT: Do not hang towels, dishcloths or
clothes from the built-in oven or its handles.
CLEANING AND MAINTENANCE
IMPORTANT: Always turn the appliance off before
operations such as cleaning or maintenance. You
can do this by switching the built-in oven off using
the cooker isolation switch.
IMPORTANT: Do not remove the control knobs to
clean the control panel.
WARNING: Do not use harsh abrasive cleaners or
sharp metal scrapers to clean the oven door glass
since they can scratch the surface, which may result
in shattering the glass.
TO MAINTAIN THE EFFICIENCY AND SAFETY
OF YOUR APPLIANCE, WE RECOMMEND
YOU ALWAYS USE OUR AUTHORISED
SERVICE AGENTS AND ORIGINAL SPARE
PARTS.
IF YOU REQUIRE ASSISTANCE WITH THE
OPERATION OF YOUR APPLIANCE, PLEASE
CALL OUR PRODUCT SUPPORT TEAM ON
0330 041 7490.
TROUBLESHOOTING ADVICE CAN BE FOUND
ON PAGE 20. IF YOUR APPLIANCE IS FAULTY
AND NEEDS A REPAIR, PLEASE CALL 0300 024
5648.

5
Getting to know your Freestanding Cooker
1. Control pan
2. Tray *
3. Roast chicken skewer*
4. In tray wire grill
5. Standard tray
6. Oven door
7
8
9
7. Lamp
8. In tray wire grill
9. Standard tray
N.B. * Not all shelves are included with this model

6
Getting to know your Built-in Oven
Built-in Oven Accessories
1 x Baking tray
1 x Grill insert
1 x Chrome shelf
1 x Fixing kit
Baking Tray
Used for pastry (cookie, biscuit etc.),
frozen foods.
Grill Insert
Used for grilling by placing in baking tray
or use with tray in oven shelf position for
roasting
Chrome Shelf
Used for roasting or placing foods to be
baked, into desired rack.
Fixing Kit (screws)
Used to hold oven in cavity
Tools needed for installation
Pencil Cross head screwdriver Electric drill

7
Installing your Built-in Oven
Bringing it all together
Installation
This appliance should be installed by a competent person or qualified electrician in accordance with the
regulations in force (All relevant British Standard/ Codes of Practice/relevant Building/IET regulations) and
in a well-ventilated space. Please read all instructions before installing and using this appliance.
Important: The power supply to the appliance must be cut off before any adjustments or maintenance work is
carried out.
Installation of Built-in Ovens
In order to ensure that the built-in appliance functions properly, the cabinet containing it must be appropriate. The
figure below gives the dimensions of the cut-out for installation under the counter or in a wall cabinet unit.
The worktop and any associated hob should be fitted BEFORE installing this oven.
It is recommended that if installing a built-in oven directly under the hob there should be a minimum air gap of
20mm between the oven and the bottom of the hob. Failure to maintain a suitable clearance may impair the
performance of the hob.
Ensure that air can flow freely around the housing area. If the oven is being installed into a fully enclosed built-
under oven housing unit, it may be necessary to cut a small slot in the top of the plinth fitted under the unit. Cut a
section 400mm wide and a minimum of 15mm high to allow air to pass under the unit. Alternatively cut a section
400x450mm in the base of the carcass. Failure to allow adequate ventilation to the appliance may result in
overheating or damage to adjacent units and could invalidate the guarantee.
Surfaces of furniture and walls adjacent to the appliance should be heat, splash and steam resistant. All cabinet
doors must be at least 4mm from the oven at all points.
Certain types of vinyl or laminate kitchen furniture are particularly prone to heat damage and discolouration. We
cannot accept responsibility for damage caused by normal use of the appliance to any material that de-laminates or
discolours at temperatures less than 65°C above room temperature.
When placing the oven in the housing, do not use the oven door or handle as a lever for lifting the oven as damage
may occur as a result.
If you lower the oven door, you will see 4 screw holes; 2 on each side of the oven. The oven should then be
secured to the housing by fitting screws into these holes.

8
Installing your Built-in Oven
Bringing it all together
Provision for Ventilation
The appliance housing used must provide adequate ventilation.
For built-in installation, a minimum ventilation space of 40mm must exist between the rear of the appliance and
the back of the housing or an adjacent wall.
If a tall housing is to be installed flush with the ceiling, a 20cm²ventilation cut-out must be provided at the top of
the housing.
Electrical Connection
Your new oven is provided from the Altimo factory with a UK standard plug, ready to fit straight into the nearby 13a
cooker socket found in most modern homes.
For situations where a home does not have a standard 13a socket, the socket can be removed, and the cable
fitted following the instructions on the next page.

9
Installing your Built-in Oven
Bringing it all together
This appliance must be installed by a qualified electrician to comply with the relevant Institution of Engineering and
Technology (I.E.T.) regulations and also the local electricity supply company requirements.
WARNING: THIS APPLIANCE MUST BE EARTHED
This appliance must be connected by a competent person, using fixed wiring via a double pole switched fused spur
outlet, protected by a 13A fuse.
We recommend that the appliance is connected by a qualified electrician, who is a member of the N.I.C.E.I.C. and
who will comply with the I.E.T. and local regulations. The wires in the mains lead are coloured in accordance with
the following code:
This appliance must not be connected to an ordinary domestic power point. The mains terminal is situated on the
back of the oven.
• GREEN AND YELLOW = EARTH
• BLUE = NEUTRAL
• BROWN = LIVE.
As the colours of the wires in the mains
lead for the appliance may not correspond
with the coloured markings identifying the
terminals in your spur box, proceed as
follows:
1. The wire which is coloured green and
yellow must be connected to the terminal
marked E (Earth) or coloured Green.
2. The wire which is coloured blue must be
connected to the terminal marked N
(Neutral) or coloured Black.
3. The wire which is coloured brown must
be connected to the terminal marked L
(Live) or coloured Red.
Connect the cable to the correct terminals.
Check that the links are correctly fitted and that
the terminal screws are tight. Secure the mains
cable using the cable clamp.
Ensure the cable route avoids the risk of
trapping or touching hot surfaces.
Current Operated Earth Leakage Breakers
Where the installation is protected by a 30mA
sensitivity residual current device (RCD), the combined
use of your appliance and other domestic appliances
may occasionally cause nuisance tripping. In these
instances, the kitchen circuit may need to be
reconfigured. This work should be carried out by a
qualified electrician.

10
Using your Built-in Oven
Getting the most from your appliance
Oven functions
Grill
Fan grill
Fan oven
Defrost
Oven light - The oven light will operate on all oven functions.
Grill - The top central heating elements come on. The extremely high and direct temperature of the
grill makes it possible to brown the surface of meats and roasts while locking the juices in to keep
them tender. The grill is also highly recommended for dishes that require a high temperature on the
surface: beef steaks, veal, rib steak, fillets, hamburgers etc.
Fan grill - The top central heating elements and the fan come on. This combination of features
increases the effectiveness of the unidirectional thermal radiation of the heating elements through
forced circulation of the air throughout the oven. This helps prevent food from burning on the surface,
allowing the heat to penetrate right into the food. Excellent results are achieved with kebabs made
with meats and vegetables, sausages, ribs lamb chops, chicken in a spicy sauce, quail, pork chops,
etc.
Fan oven - When set to Fan oven mode, the fan element and the fan operate providing a delicate
heat distributed uniformly throughout the oven. This mode is ideal for baking and cooking delicate
foods on multiple shelves, especially cakes like Swiss rolls and small portions of vegetables, etc.
Defrost - When set to ‘Defrost’ mode, the fan located at the back of the oven circulates room
temperature air around the food. This is recommended for the defrosting of all types of food, but in
particular for delicate types of food which do not require heat, for example: ice cream cakes, cream or
custard desserts, fruit cakes, etc. By using ‘Defrost’ mode, the defrosting time is approximately
halved. In the case of meat, fish and bread, it is possible to accelerate the process by selecting ‘Multi
Cooking mode’ and setting the temperature to 0°C (recircled air flow with no heat).
Using your appliance for the first time
The first time you use your appliance, we recommend that you set the temperature setting to the
highest mark. Set the cooking mode selection knob to a cooking mode and leave the oven on for
about half an hour with nothing in it and the oven door shut. Then, open the oven door and allow the
oven to cool. Any odour that may be detected during this initial use is due to the evaporation of
substances used to protect the oven during storage.

11
Using your Built-in Oven
Getting the most from your appliance
Using your Three Button Timer
This model has an electronic timer with 24hr clock and three control buttons.
Minus button Plus button
Time of day
adjustment button
Screen Symbols
Oven status indication
• On: Cooking or ready for cooking.
• Off: No cooking.
Minute minder status indication
• On: Minute minder alarm active.
• Flashing: Minute minder adjustment mode, adjustment possible by or buttons or
current minute minder alarm completed.
• Off: Minute minder is not active.
Child lock indication
• On: Child Lock is active.
• Off: Child Lock is inactive.
Automatic cooking status indication
• On: Full or semi auto-cooking active.
• Flashing: Auto cooking completed or power on condition.
• Off: No auto cooking active.

12
Using your Built-in Oven
Getting the most from your appliance
The electronic timing module enables you to have your food cooked and ready at any time you like. The only
thing you need to do is to programme the cooking time of the food and also the time when you would like your
food to be ready. It is also possible to use a minute-programmed alarm clock independent from the oven. The
oven time clock may be put back or forward according to mains frequency as it runs directly with mains
voltage. This is not a malfunction.
POWER ON
At power on, the oven is inactive, and time of day and symbols are flashing. The indicated time of day is not
correct and has to be adjusted. Press to activate the oven and proceed adjusting the time of day as below.
TIME OF DAY ADJUSTMENT
Time of Day adjustment is only possible when no cooking program is in progress. Press and
simultaneously for 3 seconds to enter the adjustment mode, and then the dot symbol in between hours and
minutes digits will start to flash. Using either and adjust the desired times. The maximum adjustable
duration is 23h 59 minutes. Adjustment mode will be abandoned within 6 seconds after the last button press or
can be terminated immediately by pressing the button.
Note: Time of day adjustment is also activated in first 7 seconds after power on.
SETTING THE MINUTE MINDER
Use this function to set a timer. After the adjusted time has been elapsed, an alarm will sound. Press the
button once to enter the minute minder adjustment mode, symbol will start flashing on the screen. Using
either or , adjust the desired duration. The maximum adjustable duration is 10 hours. Adjustment mode
will be abandoned within 6 seconds after the last button press or can be terminated immediately by pressing
the button.
CANCELLING THE ALARM BUZZER SOUND
Once the minute minder duration has elapsed, the buzzer alarm will start to sound, accompanied by the
flashing symbol on the screen. Any button press will stop the alarm sound and this indication. If no button is
pressed, the alarm sound will end automatically after 5 minutes, but the flashing symbol will continue.
SEMI-AUTOMATIC COOKING
This cooking program is intended to start cooking immediately for a specified duration after the oven is set to
the desired function and temperature via the oven knobs:
1. Press the button twice and the symbol will flash on the screen. and the duration of cooking will
show on the screen one after another.
2. Using the or buttons, adjust the desired cooking duration.
3. After 6 seconds of the last button press, or by pressing twice, the adjustment is completed. will be
steady on the screen and the display shows the current time of day.

13
Using your Built-in Oven
Getting the most from your appliance
FULLY AUTOMATIC COOKING
This cooking program is intended to perform a delayed cooking by programming the time of day, when the food
should be ready. In other words, the oven will not start cooking immediately but will automatically calculate the
time to start cooking.
1. Perform step 1 and 2 of the semi auto cooking as above (cooking duration adjustment).
2. Press button once again, symbol will flash on the screen and duration of
cooking will show on the screen one after another.
3. Using or buttons, adjust the desired end of cooking time. symbol will disappear but will be
still flash on the screen. This indicates that an automatic cooking is programmed but cooking has not started.
4. After 6 seconds of the last button press, or by pressing , the adjustment will be completed, the display
shows the current time of day.
END OF AUTO COOKİNG
When the cooking is finished automatically, the icon starts to flash. The alarm may be turned off by pressing
any key. To disable the key lock, press the key for 2 seconds. The oven is taken to the manual mode by
pressing the key. Audible alarm shall sound for 7 minutes if you do not press any key.
POWER INTERRUPTIONS
The cooker is not affected by short power failures (up to 50 seconds approximately), and the timer and the
clock should resume working in this period. Your oven will be deactivated on longer power cuts due to safety
reasons. This is indicated with the flashing of the clock and the on the screen. The clock time will be
displayed as 12:00 and it should be set again. (See POWER ON section)
Note: The flashing symbol indicates that the oven is inactive, and you have to enter the manual mode.
CHILD LOCK
This function is intended to prevent any unauthorized modification of the timer settings. This function will be
active within 30 seconds after the last button press. will appear. To de-active it, press the button for 3
seconds. will disappear.
PROGRAMMABLE OPTIONS
Alarm tone:
Pressing and holding the button for 3 seconds you will hear the current alarm tone. By pressing and
buttons, you can scroll through 3 available buzzer tones. The last heard buzzer tone will be automatically
recorded as the selected tone. After 6 seconds of the last button press or by pressing , the adjustment is
completed.
Brightness setting:
Pressing and holding the button for 3 seconds will result in the current brightness setting being shown. By
pressing and buttons, you can scroll through 8 available brightness settings. The last seen brightness
setting will be automatically recorded as the selected setting. After 6 seconds of the last button press, or by
pressing , the adjustment is completed.
Note: Default settings are the highest options.
Note: Programmable options are non-volatile and will remain after any power failure.

14
Using your Built-in Oven
Getting the most from your appliance
Practical Cooking Advice
The oven offers a wide range of alternatives that allow you to cook any type of food in the best possible way. With
time you will learn to make the best use of this versatile cooking appliance and the following directions are only a
guideline which may be varied according to your own personal experience.
Preheating
The oven must be preheated (this is generally the case when cooking leavened foods).
Once the food has been placed in the oven, the most appropriate cooking mode can then be selected.
Using the Grill
Use the “grill” mode , place the food under the centre of the grill (situated on the 3rd or 4th rack from the
bottom) because only the central part of the top heating element is turned on.
Use the bottom rack (1st from the bottom), placing the dripping pan provided to collect any sauce and/or grease
and prevent the same from dripping onto the oven bottom. When using this mode, we advise you to set the
thermostat to 200℃,as it is the most efficient way to use the grill, which is based on the use of infrared rays.
However, this does not mean you cannot use lower temperatures, simply by adjusting the thermostat knob to the
desired temperature.
Therefore the best results when using the grill modes are obtained by placing the grid on the lower racks (see
cooking table) then, to prevent fat and grease from dripping onto the bottom of the oven and smoke from forming,
place a dripping-pan on the 1st oven rack from the bottom.
Baking Cakes
When baking cakes, always place them in a preheated oven. Make sure you wait until the oven has been
preheated thoroughly (the pilot lamp will turn off). Do not open the oven door during baking to prevent the cake
from dropping. In general:
If cake / pastry is too dry
Increase the temperature by 10℃and reduce the cooking time.
If cake / pastry dropped
Use less liquid or lower the temperature by 10℃.
If cake / pastry is too dark on top
Place it on a lower rack, lower the temperature, and increase the cooking time.
If cake / pastry is cooked well on the inside but sticky on the outside
Use less liquid, lower the temperature, and increase the cooking time.
If cake / pastry sticks to the pan
Grease the pan well and sprinkle it with a dusting of flour or use greaseproof paper.
If you used more than one level and they are not all at the same cooking point
Use a lower temperature setting. It is not necessary to remove the food from all of the racks at the same time.
Cooking Fish and Meat
When cooking white meat, fowl and fish, use a temperature setting from 180℃to 200℃.
For red meat that should be well done on the outside while tender and juicy in the inside, it is a good idea to start
with a high temperature setting (200℃-220℃)for a short time, then turn the oven down afterwards.
In general, the larger the roast, the lower the temperature setting. Place the meat on the centre of the grid and
place the dripping pan beneath it to catch the fat.
Make sure that the grid is inserted so that it is in the centre of the oven. If you would like to increase the amount
of heat from below, use the low rack heights. For savoury roasts (especially duck and wild game), dress the meat
with lard or bacon on the top.

15
General oven and cooking tips
General Oven Tips
The wire shelves should always be pushed firmly to the back of the oven.
Baking trays with food cooking on them should be placed level with the front edge of the oven’s wire
shelves. Other containers should be placed centrally. Keep all trays and containers away from the
back of the oven, as over-browning of the food may occur.
For even browning, the maximum recommended size of a baking tray is 340 mm (13½”) by 340 mm
(13½”).
When the oven is on, do not leave the door open for longer than necessary, otherwise the knobs may
get very hot.
• Always leave a ‘‘finger’s width’’ between dishes on the same shelf. This allows the heat to circulate
freely around them.
• To reduce fat splashing when you add vegetables to hot fat around a roast, dry them thoroughly or
brush lightly with cooking oil.
• Where dishes may boil and spill over during cooking, place them on a baking tray.
Using the Grill
Use the ‘Grill’ mode with the oven door ajar, place the food on the centre of the grill pan, insert and fit
the grill pan on either the 3rd or 4th shelf from the bottom. Note: only the central part of the top
heating element operates for grilling.
When using ‘Grill’ mode, we recommend you set the thermostat to the highest setting. However, this
does not mean you cannot use lower temperatures, simply adjust the thermostat knob to the desired
temperature.

16
Care and maintenance
Looking after your appliance
Cleaning
WARNING! Isolate the power supply to the appliance and make sure that the oven is cool.
Before cleaning your oven or performing maintenance, make sure that the cooking mode
selection knob and the cooking temperature selection knob are set to ‘OFF’. To extend the life
of your oven, it should be cleaned frequently.
The inside of the oven should preferably be cleaned immediately after use, when it is still warm (but not
hot), with warm water and soap. The soap should be rinsed away and the interior dried thoroughly.
Avoid using abrasive detergents, scourers, acidic cleaners such as lime scale remover, etc, as these
could damage the enamel, and can result in the development of rust and corrosion. If stains are
particularly tough to remove, use cleaners specifically recommended to clean ovens and follow the
instructions provided with the cleaner.
Never use a steam cleaner for cleaning inside the oven.
Do not clean using caustic creams, abrasive cleaning powders, thick wire wool or hard tools.
Enamelled parts of the oven can be damaged if excess cleaning liquids are not immediately removed.
After cleaning the interior parts of the oven with a soapy cloth, rinse it and then dry thoroughly with a
soft cloth.
Clean the glass surfaces with special glass cleaning agents.
Never use flammable agents like acid, thinner or petrol when cleaning your oven.
Do not clean your oven with a steam cleaner.
Do not wash any part of your oven in a dishwasher.
Enamelled Parts:
In order to keep enamelled parts as new, it is necessary to clean them frequently with mild warm soapy
water and then dry with a cloth. Do not wash them while hot and never use abrasive powders or
abrasive cleaning materials. Do not leave anything spilled onto enamelled parts for long periods of
time.
Stainless Steel:
Stainless steel parts must be cleaned frequently with mildly warm soapy water and a soft sponge and
then dried with a soft cloth. Do not use abrasive powders or abrasive cleaning materials. Do not leave
anything spilled onto stainless steel parts for long periods of time.

17
Care and maintenance
Replacing the oven lamps
WARNING: Ensure that the appliance is switched off before replacing the lamp to avoid the
possibility of electric shock.
Remove the glass cover of the lamp-holder as shown below.
Remove the lamp and replace with a lamp resistant to high temperatures (300°C) with the
following characteristics:
- Voltage: 220-240V
- Wattage: 25W
- Type: E14
Replacement lamps are available from our Support Team. Replace the glass
cover and reconnect the oven to the mains power supply.
WARNING: Please do not use screwdrivers or other utensils to remove the
light cover. This could damage the enamel of the oven or the lamp holder.
PLEASE NOTE: The bulb replacement is not covered by your guarantee.

18
Care and maintenance
Technical specifications
Model
BISOF1SS / BISOF1B
Voltage and frequency
220-240V AC / 50Hz
Grill Power
2000W
Oven Usable Capacity
56L
Total Power
2055W
Energy Rating
A
Recommended fuse size
8.97
We apologise for any inconvenience caused by minor inconsistencies within these instructions that may occur
due to product improvements and development. All images and drawings are for illustration purposes only.

19
Product support
Help is always at hand
Troubleshooting
PLEASE DO NOT attempt to repair this
appliance yourself please contact the
support contact centre on 0330 041 7490
or consult a qualified electrician
Problem
Possible Cause
The oven does not heat up
The oven may not be switched on. Switch oven on.
A household fuse may have blown, or a circuit breaker
may have tripped. Replace the fuses or reset the circuit. If
this happens repeatedly, call an authorised electrician.
A noise can be heard after a cooking
programme
The cooking fan remains switched on after the end of a
cooking programme.
The light/lamp is not working
Disconnect the appliance from the electricity supply:
Switch off and unplug at the socket, disconnect the fuse,
or switch off at the isolator as appropriate.
- Turn the lamp anti-clockwise to release it and then pull
it downwards to take it out.
- Replace it with a new halogen lamp.
- Refit the lamp cover and turn it clockwise to secure it.
- Reconnect the appliance to the main electricity supply.
Cakes and biscuits are browning unevenly
There will always be a slight unevenness. If browning is
very uneven check that the correct temperature was set
and that the correct shelf level was used.
Steam is coming from the oven
When cooking foods with a high-water content (e.g. oven
chips) there may be some steam visible at the top of the
door, as there may be a momentary puff of steam when
the door is opened. Stand back and allow any steam to
disperse.
The knobs get hot when I use the oven or the
grill. Can I avoid this?
Yes, this is caused by heat rising from the oven or the grill
and heating them up. Do not leave the oven door open.
Make sure that the grill pan is pushed right back to the
‘back stop’ when grilling. Always grill with the
compartment door closed.
Oven temperature getting hotter as the
cooker gets older
If turning the temperature down using the oven control
knob has not worked, or has only worked for a short time,
then you may need a new thermostat. This should be
fitted by a service person.
Grill not cooking properly
Are you using the pan and trivet supplied with the cooker?
Is the pan being used on the runners, not the floor of the
compartment? Is the grill tray pushed fully back to stop?
The oven is not cooking evenly
If you are cooking a large item, be prepared to turn it
round during cooking.
Ensure the shelves are in the correct positions

20
Product support
Help and assistance
If you require any technical guidance or find that your oven is not operating as intended, a simple solution can
often be found in the Troubleshooting section of these instructions or online at www.altimo.co.uk.
If you still require further assistance, call one of our experts on 0330 041 7490. To help us give you a fast and
efficient service, please have the following information ready:
Model Ref.
Serial number
Date of purchase
You can find these on the
rating plate - a small
information panel (usually
a sticker or metal plate) on
the rear of your appliance.
This will be shown on your
receipt.
Local call rates apply*
Lines open 9.00am – 5.00pm Monday to Friday.
*Calls to support enquiry lines may attract a charge and set up fee from residential lines depending on your call plan/tariff. Mobile and other
providers costs may vary, see www.bt.com/pricing for details.
For Security and training purposes, telephone calls to and from customer service centres maybe recorded and monitored. Calls from Republic
of Ireland will attract international call charges.