Alto-Shaam 300-TH/III Touch Owner's manual

Printed in U.S.A.
W164 N9221 Water Street • P.O. Box 450
Menomonee Falls, Wisconsin 53052-0450 U.S.A.
PHONE: [phone] • 800.558.8744 U.S.A. / CANADA
FAX: [phone] • 800.329.8744 U.S.A. ONLY
www.alto-shaam.com
Consult instructions
for operation and use.
Cook, Hold, Smoke Oven
Deluxe Control
Model:
300-TH-III
500-TH-III
750-TH-III
1000-TH-III
1200-TH-III
767-SK-III
1767-SK-III
1000-SK-III
1200-SK-III
• Installation
• Operation
• Maintenance
1200-TH-III
1767-SK-III
750-TH-III
300-TH-III
1000-SK-III
500-TH-III
MN-29758 (Rev. 10) • 12/17

2 MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke
Warranty and Service Information .......................3
Delivery ...........................................4
Transportation and Damage Claims......................5
Unpacking .........................................6
Safety Procedures and Precautions......................7
Installation
Installation Requirements ..........................9
Clearance Requirements...........................9
Dimension Drawings, weights & capacities ...........10
Options and Accessories .........................15
Stacking Configurations ..........................17
Leveling .......................................18
Restraint Requirements - Mobile Equipment ..........18
Drip Tray Installation .............................19
Electrical Specifications ..........................20
Operating Instructions
Start-up Operation ..............................22
Audible Signals .................................22
Control Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Cook/Hold/Smoke Instructions.....................24
Operating Features & Functions ....................25
Smoking Instructions ............................27
User Options ...................................28
HACCP .......................................29
General Holding Guidelines .......................30
Care and Cleaning
Care and Cleaning Instructions.....................31
Preventative Maintenance Checklist.................33
Sanitation
Food Safety....................................34
Internal Food Product Temperatures ................34
Service
Trouble Shooting - Error Codes ....................35
Trouble Shooting Electrical Components .............36
Exterior Service View & Parts ......................37
Electronic Components View & Parts ................47
Cable Heating Kits ..............................51
HACCP Data Logger Service Parts (option) ...........51
Wire Diagrams
Always refer to the wire diagram(s) included with the unit for
most current version.
Warranty
Limited Warranty........................ Back Cover

MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke 3
Warranty and Service Information
PROTECT YOUR ORIGINAL MANUFACTURER’S WARRANTY, REGISTER ONLINE:
www.alto‑shaam.com Support > Warranty Registration
Register to ensure prompt resolution of warranty claims
Please register your Alto-Shaam equipment to ensure prompt service in the event of a warranty claim. You’ll
automatically be entered into a monthly drawing to win an additional year extended warranty!
Registering your equipment will allow you to receive notifications about soware updates and additional
product information.
NOTE: Your personal information will not be shared with any other company.
ALTO‑SHAAM 24/7 EMERGENCY REPAIR SERVICE
Call 800-558-8744 to reach our twenty-
four hour emergency service call center for
immediate access to local authorized service
agencies outside standard business hours.
The emergency service access is provided
exclusively for Alto-Shaam equipment and is
available throughout the United States through
Alto-Shaam's toll free number. Emergency
service access is available
seven days a week, including holidays.

4 MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke
Delivery
This Alto-Shaam appliance has been thoroughly
tested and inspected to ensure only the highest quality
appliance is provided. Upon receipt, check for any
possible shipping damage and report it at once to the
delivering carrier. See Transportation Damage and
Claims section located in this manual.
This appliance, including unattached items and
accessories, may be delivered in one or more packages.
Ensure all standard items and options have been
received with each appliance as ordered. Save all the
information packed with the appliance. Register the
appliance online at www.alto-shaam.com/en/support/
warranty-registration to ensure prompt service in the
event of a warranty parts and labor claim.
This manual must be read and understood by all
peopleusing or installing the appliance. Contact the
Alto-Shaam Tech Team Service Department if you
haveany questions concerning installation, operation,
or maintenance.
1-800-558-8744; [email protected]
CAUTION
Appliance and accessories may be
heavy. To prevent serious injury, always
use a sufficient number of trained and
experienced workers when moving or
leveling appliance and handling accessories.
Environmental Conditions
Operational Environmental Conditions
• Before use, appliance must acclimate to room
temperature in the environment it is placed — 24 hours
isrecommended.
• Ambient temperature range of 60°F to 110°F (16°C to 43°C).
• Relative humidity of less than 95% non-condensation.
• Atmospheric pressure range of 50kPa to 106kPa.
The serial number is required for all inquiries.
Always include both model and serial number(s) in any
correspondence regarding the appliance.
Model: ______________________________________________
Serial number: ______________________________________________
Purchased from: ______________________________________________
Date installed: ____________________ Voltage: _____________

MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke 5
Transportation and Damage Claims
All Alto-Shaam equipment
is sold Free on Board
(F.O.B.) shipping point,
and when accepted by the
carrier, such shipments
become the property of the
consignee.
Should damage occur in shipment, do not put the
appliance into service until the damage has been
inspected by an authorized Alto-Shaam service provider.
Shipping damages are a matter between the carrier and
the consignee. In such cases, the carrier is assumed to
be responsible for the safe delivery of the merchandise,
unless negligence can be established on the part of
theshipper.
1. Make an immediate inspection while the appliance is
still in the truck or immediately aer it is moved to the
receiving area. Do not wait until aer the appliance is
moved to a storage area.
2. Do not sign a delivery receipt or a freight bill until
a proper count has been made and inspection of all
appliances are received.
3. Note all damage to packages directly on the carrier’s
delivery receipt.
4. Make certain the driver signs the delivery receipt. If the
driver refuses to sign, make a notation of this refusal
on the receipt.
5. If the driver refuses to allow inspection, write the
following on the delivery receipt: Driver refuses to
allow inspection of containers for visible damage.
6. Contact the carrier’s office immediately upon finding
damage, and request an inspection. Mail a written
confirmation to the carrier’s office with the time, date,
and the personcalled.
7. Save any packages and packing material for further
inspection by the carrier.
8. Promptly file a written claim with the carrier and
attach copies of all supporting paperwork.
Alto-Shaam will continue our policy of assisting our
customers in collecting claims which have been properly
filed and actively pursued. Alto-Shaam cannot, however,
file any damage claims, assume the responsibility of any
claims, or accept deductions in payment for such claims.
Record the model and serial number of the appliance for easy
reference. Always refer to both model and serial number in
any contact with Alto-Shaam regarding this appliance.
Model:
______________________________________________
Serial Number:
______________________________________________
Date Installed:
______________________________________________
Voltage:
______________________________________________
Purchased From:
______________________________________________
______________________________________________
______________________________________________
Alto-Shaam has established a twenty-four
hour emergency service call center to offer immediate
customer access to a local authorized service agency
outside of standard business hours. The emergency
service access is provided exclusively for Alto-Shaam
equipment and is available throughout the United
States through the use of Alto-Shaam’s toll-free
number. Emergency service access is available seven
days a week including holidays.