
SMART DEVICES
DOWNLOAD
THE APP
Fitting the backplate (Not required for
CAM200A and CAM400)
Ensure not to break the locating lugs when
sliding the doorbell on the fixing plate.
(We cannot accept responsibility for
damage caused by installer)
To prevent theft of the doorbell, ensure you
secure the doorbell to the fixing plate at the
base using the security screws supplied with
the allen key
Share device
> Go to ‘Others’ in settings
> Select ‘Share Device’
> Select ’Add Sharing’
> Enter the other user email or mobile
number once the other user has
downloaded and registered. The other
user will be added automatically.
Recordings
For recordings, simply go to ‘Playback’
FAQ….
Q. How many other users can I add to
the camera?
A. You can add up to 20 other users.
Q. Can I plug in the indoor chime to any
room in the house?
A. Yes, the doorbell will connect to the
indoor chime within the same household.
Q. How many indoor chimes can I have
connected to the doorbell?
A. You can have unlimited amount within
the same household.
Q. Can I have more than 1 doorbell
connected to the app? For example, the
front door and a tradesman entrance?
A. Yes, you can have an unlimited amount.
Q. How long before I get a notification
after the doorbell button is pressed?
A. Typically it will be around 1-2 seconds.
A delay will occur if your Wi-Fi or
4G signal is weak. If you on 4G, then
a delay to the notification will occur but
should be within 4-5 seconds.
Should a problem persist, then contact
your provider to check your Wi-Fi speed
and signal strength.
Q. How many CAM200A or CAM400
cameras have can I have connected on
my mobile?
A. You can have an unlimited amount.
Q. What size SD card is supplied within
the device?
A. It will be fitted with a 16G memory
SD card.
For all other questions, please go to
Settings and select ‘FAQ & Feedback’
under OTHERS.