AmazonBasics EB544N User manual

THINGS TO TRY
To do this say Or press and release
the Ask button and
say
Microwave for 1 minute Microwave for 1
minute
1 minute
Microwave for 4 minutes
and 40 seconds
Microwave for
4 minutes and 40 seconds
4 minutes and 40 seconds
Microwave for 3 minutes
on medium power
Microwave for 3
minutes on medium
3 minutes on medium
Microwave for 10 minutes
on power 8
Microwave for 10
minutes on power 8
10 minutes on power 8
Defrost for 11 minutes Defrost for 11
minutes
Defrost for 11 minutes
Reheat for 5 minutes Reheat for 5
minutes
Reheat for 5 minutes
Reheat 1 cup of coee Reheat 1 cup of
coffee
Reheat 1 cup of coee
Microwave 3 ounces
of popcorn
Microwave 3 ounces
of popcorn
3 ounces of popcorn
Bake for 45 min
25minutes on
convection baking
Set the oven to convection
baking for 25 minutes
Bakechocolate chip cookies in
the oven for 8 minutes
Bake for 30 minutes at three
hundred f fty degrees
Roast 90 minutes at three
hundred fty degrees
Bake the food for 25
minutes at three hundred
seventy f ve degrees
Roast the chicken at three
hundred seventy f ve
degrees for 20 minutes
To see the full list of cooking presets, go to <URL TBD>.
USER MANUAL
Model: EB544N
Read all instructions carefully before using your oven.
KEEP THIS MANUAL FOR FUTURE REFERENCE.

Contents
SPECIFICATIONS..........................................................................................................Inside cover
IMPORTANT SAFETY INSTRUCTIONS ....................................................................................1
INSTALLATION & Wi-Fi Voice Control SETUP ......................................................................7
A) What’s in the box.................................................................................................................7
B) Countertop installation.....................................................................................................9
C)
Set up .....................................................................................................................................10
D)
Ask ............................................................................................................................................ 11
OPERATION ...................................................................................................................................... 11
A) Clock ....................................................................................................................................... 11
B) Timer ...................................................................................................................................... 12
C) Cooking ................................................................................................................................. 12
D) Defrosting............................................................................................................................13
E) Presets ...................................................................................................................................14
F) Child lock............................................................................................................................... 14
CARE AND MAINTENANCE........................................................................................................16
COOKING SAFELY .......................................................................................................................... 17
TROUBLESHOOTING ...................................................................................................................21
LEGAL & COMPLIANCE..............................................................................................................23
PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY
1. Do not attempt to operate this oven with the door open since open-door operation
can result in harmful exposure to microwave energy. It is important not to defeat or
tamper with the safety interlocks.
2. Do not place any object between the oven front face and the door or allow soil or
cleaner residue to accumulate on sealing surfaces.
3. Do not operate the oven if it is damaged. It is particularly important that the oven door
closes properly and that there is no damage to the:
a. DOOR (bent)
b. HINGES AND LATCHES (broken or loosened)
c. DOOR SEALS AND SEALING SURFACE
4. The oven should not be adjusted or repaired by anyone except properly qualied
service personnel.
SPECIFICATIONS
Model: EB544N
Rated Voltage: 120V~, 60Hz
Rated Input Power: 1600W
Rated Output Power
(Oven):
1000W
Rated Output Power
(Convection Oven):
1400W
Rated Output Power
(Keep Warm):
1300W
Oven Capacity: 1.5 cu. ft.
Turntable Diameter: 13.6 inch
External Dimensions: 21.73 x 21.38 x 12.83 inch
Net Weight: Approx. 44.75 Lbs

1 2
IMPORTANT SAFETY
INSTRUCTIONS
WARNING: FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN
FIRE, BURNS, ELECTRIC SHOCK, EXPOSURE TO EXCESSIVE MICROWAVE ENERGY,
OTHER INJURY, OR DAMAGE.
1. Read all instructions carefully before attempting to use the appliance.
2. For your safety, follow the specic PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY on the inside cover.
3. This appliance must be grounded - only connect it to a properly grounded outlet. For
guidance, follow the GROUNDING INSTRUCTIONS on page 3.
4. Install this appliance in a location based on the provided installation instructions on
page 9.
5. Certain items (like whole eggs, sealed containers, and closed glass jars) may explode
when heated and should never be cooked or warmed in this oven.
6. Use this appliance only for its intended use, as described in the manual. Do not heat or
use corrosive chemicals or vapors to clean this appliance. This oven is designed to heat,
cook, or dry food and should only be used for those reasons. It is not designed for
industrial or laboratory use.
7. This device and its voice features are not intended for use by children under the age of
13. Adult supervision is recommended if used by children over the age of 13.
8. Do not operate this appliance if it has a damaged cord or plug, if it is not working
properly, or if it has been damaged or dropped. Be careful using the power cord and
plug. To reduce the risk of re, electric shock, or harm when using the power cord,
follow these instructions:
• Do not force the plug into a power outlet.
• Do not expose the plug or cord to liquids.
• The power cord could present a strangulation hazard. Keep out of reach of
young children.
9. This appliance should be serviced only by qualied service personnel. If your appliance
needs service, please contact Customer Support.
10. Do not cover or block any openings on the appliance.
11. Do not store this appliance outdoors. Do not use this product near water – for example,
near a kitchen sink, in a wet basement, near a swimming pool, or similar locations.
12. Similarly, do not immerse the power cord or plug in water.
13. Keep the appliance, its power cord, and plug in a well-ventilated area, away from heat
sources and heated surfaces - especially when in use.
14. Do not allow the cord to hang over the edge of your table or counter.
15. Follow the cleaning instructions on page 16 under “Care and Maintenance.”
16. To reduce the risk of re in the oven cavity:
a. Do not overcook food. Carefully attend appliance when paper, plastic, or other
combustible materials are placed inside the oven to facilitate cooking.
b. Remove wire twist-ties from paper or plastic bag before placing bag in oven.
c. If materials inside of the oven ignite, keep oven door closed, turn oven o, and
disconnect the power cord – or shut o power at the fuse or circuit breaker panel.
c. Do not use the cavity for storage purposes. Do not leave paper products, cooking
utensils, or food in the cavity when not in use.
e. Do not leave appliance unattended during operation.
17. Liquids such as water, coee, or tea can be overheated beyond the boiling point
without appearing to be boiling. Although liquids may be very hot, you may not
always see visible bubbling or boiling when the container is removed from the oven.
THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE
CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID.
18. Operating the microwave with no food inside may cause damage to the oven and
could start a re.
19. The appliance door and turntable are made of glass. This glass could break if the
appliance is dropped or receives a substantial impact. If the glass breaks, chips, or
cracks, stop all use of the appliance and do not permit anyone to touch or attempt to
remove the damaged glass. For repairs or service, please contact Customer Support.
Faulty service may void the warranty.
SAVE THESE INSTRUCTIONS
WARNING: CHOKING HAZARD - SMALL PARTS CONTAINED IN THE APPLIANCE OR
PACKAGING MAY PRESENT A CHOKING HAZARD TO SMALL CHILDREN. KEEP OUT
OF REACH OF CHILDREN.
WARNING: The external surface of the oven may be hot during operation.

3 4
GROUNDING INSTRUCTIONS
WARNING: Improper use of grounding can result in risk of electric shock. Consult a
qualied electrician or service person if you do not completely understand these
grounding instructions or if you are unsure if the appliance is properly grounded.
This appliance must be grounded. In the event of an electrical short circuit, grounding
reduces the risk of electric shock by providing an escape wire for the electric current. This
appliance is equipped with a cord featuring a grounding wire and plug. The grounding
plug must be connected to an outlet that is properly installed and grounded.
If an extension cord is necessary, use only a 3-wire extension cord that has a 3-blade
grounding plug, and a 3-slot receptacle that will accept the plug on the appliance. The
marked rating of the extension cord must be equal to or greater than the appliance’s
electrical rating.
ADDITIONAL WARNINGS AND
PRECAUTIONS
• Make sure all cookware, thermometers, and utensils used in your oven are suitable for
microwaving. Do not use recycled paper - it may contain metal that could ignite.
• Hot foods and steam can cause burns. Be careful when opening any containers of
hot food and direct steam away from your hands and face. To prevent the buildup of
pressure when heating, make sure to vent, pierce, or slit containers, pouches, or plastic
bags as directed by packaging.
• Liquids and foods may heat unevenly in the microwave. Always stir heated liquids and
foods carefully before serving.
• Use caution around pacemakers and similar medical devices. Personal medical devices,
such as pacemakers, may be sensitive to microwave interference. If any interference is
observed, consult your physician before resuming use.
RADIO INTERFERENCE
Operation of the oven may cause interference to your radio, TV or similar equipment.
When there is interference, it may be reduced or eliminated by taking the following measures:
A) Reorient or relocate the receiving antenna of the radio or television.
B) Increase the separation between the appliance, its plug, and the receiver of the radio
or television.
C) Connect the equipment/plug into an outlet on a circuit dierent from that to which
the receiver of the radio or television is connected.
D) Consult the dealer or an experienced radio/TV technician for help.
UTENSILS
CAUTION
Electric Shock Hazard
Tightly-closed containers could explode. Closed containers should be opened and
plastic pouches should be pierced before cooking. Use caution when inserting a
spoon or other utensil into the container.
See the instructions on “Materials you can use in oven” and “Materials to be avoided in
oven.” There may be certain non-metallic utensils that are not safe to use for microwaving.
HOUSEHOLD INDOOR USE ONLY

5 6
UTENSILS REMARKS
Browning dish Follow manufacturer’s instructions. The bottom of browning
dish must be at least 3/16 inch (5mm) above the turntable.
Incorrect usage may cause the turntable to break.
Dinnerware Microwave-safe only. Follow manufacturer’s instructions. Do
not use cracked or chipped dishes.
Glass jars Always remove lid. Use only to heat food until just warm. Most
glass jars are not heat resistant and may break.
Glassware Heat-resistant oven glassware only. Make sure there is no
metallic trim. Do not use cracked or chipped dishes.
Oven cooking bags Follow manufacturer’s instructions. Do not close with metal tie.
Make slits to allow steam to escape.
Paper plates and cups Use for short-term cooking/warming only. Do not leave oven
unattended while cooking.
Paper towels Use to cover food for reheating and absorbing fat. Use with
supervision for a short-term cooking only.
Parchment paper Use as a cover to prevent splattering or a wrap for steaming.
Plastic Microwave-safe only. Follow the manufacturer’s instructions.
Should be labeled “Microwave Safe”. Some plastic containers
soften, as the food inside gets hot. “Boiling bags” and tightly
closed plastic bags should be slit, pierced or vented as directed
by package.
Plastic wrap Microwave-safe only. Use to cover food during cooking to
retain moisture. Do not allow plastic wrap to touch food.
Thermometers Microwave-safe only (meat and candy thermometers).
Wax paper Use as a cover to prevent splattering and retain moisture.
MATERIALS YOU CAN USE IN THE
OVEN WHEN MICROWAVING
OR ROASTING
MATERIALS FOR CONVECTION
COOKING
MATERIALS TO BE AVOIDED
ALTOGETHER
UTENSILS REMARKS
XXXX XXXX
XXXX XXXX
XXXX XXXX
XXXX XXXX
XXXX XXXX
XXXX XXXX
XXXX XXXX
UTENSILS REMARKS
Aluminum foil Shelding only. Small smooth pieces can be used to cover thin
parts of meat or poultry to prevent overcooking. Arcing can
occur if foil is too close to oven walls. The foil should be at least
1 inch (2.5cm) away from oven walls.
Aluminum tray Use in convection mode only. May cause arcing in other
modes. For microwave and roast modes, transfer food into
microwave-safe dish.
Food carton with
metal handle
May cause arcing. Transfer food into microwave-safe dish.
Metal twist ties May cause arcing and could cause a re in the oven.
Paper bags May cause a re in the oven.
Plastic foam Plastic foam may melt or contaminate the liquid inside when
exposed to high temperature.
Wood Wood will dry out when used in the oven and may split or crack.

7 8
WARNING FOR USING ACCESSORIES
IN THE OVEN
Do not use the grill rack, temperature probe, or air fry pan in any microwave or roast mode.
Remove the grill rack, temperature probe, and air fry pan from the oven when not in use.
Use pot holders when handling these accessories. They may be hot. Be sure that the grill
rack, temperature probe, and air fry pan are positioned properly inside the oven to prevent
product damage.
Grill rack
Use these racks only when convection cooking, combi-cooking, air frying, or roasting.
Do not use when microwaving foods.
Temperature probe
Use the Temperature probe only when convection cooking, air frying, or roasting. Do not use
when microwaving or combi-cooking. Ensure Temperature probe cable does not touch top
heating element.
Air fry pan
Use for Air Frying, Roasting, Warming & Convection cooking. Do not use for Microwaving
over 30% power or Defrosting.
The turntable should remain in place for all the cook modes. The grill racks are only to be
used for Roast, AirFry and Convect modes.
Turntable installation
Hub (underside)
Glass tray
Turntable ring assembly
Turntable shaft
A) Do not place the glass tray upside down. The tray should be able to rotate freely.
B) Both the glass tray and turntable ring assembly must always be used while cooking.
C) Place all food and food containers on the glass tray for cooking or heating.
D) If the glass tray or turntable ring assembly cracks or breaks, contact Customer
Support. Faulty service may void the warranty.
• Air fry pan
• Quick start guide
• User manual
SETTING UP YOUR
SMART OVEN
What’s in the box
Remove the oven and all materials from the carton and inside the microwave.
Your oven comes with the following accessories:
• Glass tray
• Turntable ring assembly
• Grill rack
• Temperature probe
A) Safety interlock system
B) Door assembly
C) Observation window
D) Glass tray
E) Turntable ring assembly
F ) Turntable shaft
G) Control panel
H) Ask button
1 2 3
4 5 6
7 8 9
0
Defrost Cook
COOK
MCW
Microwave Convect Air Fry
Reheat Keep
Warm Roast
Settings Timer
+30 Sec
Start
Stop
Pause Standby
ASK
AB
C
DE F
H
G

910
Countertop installation
Remove all packing material and accessories. Examine the oven for any damage, such as
dents or a broken door. Do not install the oven if it is damaged.
Cabinet: Remove any protective lm from the oven. Do not remove the light brown mica
cover that is attached to the oven cavity.
A) Select a stable and level surface that provides enough open space for the intake
and/or outlet vents.
• The minimum installation height is 36 in (91.4 cm) above the oor
•The back of the appliance should be placed against a wall, allowing for any
necessary clearance. Leave a minimum clearance of 12 in (30 cm) above the oven.
A minimum clearance of 3 in (8 cm) is required between the oven and any
adjacent walls.
• Do not remove the legs from the bottom of the oven.
• Blocking the intake and/or outlet openings may damage the oven.
• Place the oven as far as possible from all radios, TVs, and compatible voice
assistants as possible. Operation of this oven may cause interference to radio or
TV reception.
B) Plug your oven into a standard grounded household outlet. Make sure the voltage and
frequency are the same as the voltage and frequency on the rating label.
C) Place other wireless devices at least 12 in (30 cm) away from the oven.
WARNING:
A) Do not install the oven over a range cooktop or other heat-producing appliance.
Installation near or over a heat source could damage the oven and void its warranty.
B) Do not place the oven near combustible materials or in an area where heat, moisture,
or high humidity are produced.
C) Do not operate the oven without placing the glass tray and turntable ring in their
proper positions.
Wi-Fi device
Min 12 in (30 cm)
Min 3 in
(8 cm)
Min 36 in
(91.4 cm)
D) Make sure that the power supply cord is not damaged and that it doesn’t run under
the oven or over any hot or sharp surfaces.
E) The outlet must be readily accessible so that it can be easily unplugged in the case of
an emergency.
F) If the power cord is too short, contact a qualied electrician or service technician to
install an outlet near the appliance.
G) Do not let the power cord hang over the edge of your counter or other surface.
H) For best operation, plug this appliance into its own electrical outlet to prevent any
lights from ickering, blowing a fuse, or tripping the circuit breaker.
I) A short power supply cord is provided to reduce the risks resulting from becoming
entangled in or tripping over a longer cord.
J) Longer cord sets or extension cords are available and may be used if care is exercised
in their use.
K) If a long cord or extension cord is used:
• The marked electrical rating of the cord set or extension cord should be at least as
great as the electrical rating of the appliance;
• The extension cord must be a grounding-type 3-wire cord; and
• The longer cord should be arranged so that it will not drape over the countertop or
tabletop where it can be pulled on by children or tripped over unintentionally.
Connecting your Smart Oven to Wi-Fi
Your oven can be controlled with Wi-Fi by using any Wi-Fi enabled device. To control
your oven using Wi-Fi, you’ll need to set up your microwave and connect to Wi-Fi. To do
so:
1. Download the latest version of the app from the app store.
2. Plug the oven into a power outlet that is grounded.
3. Open the App, then tap the Devices icon in the lower right and add your
microwave as a new device.
4. Follow the on-screen instructions to set up your microwave.
Once your microwave is set up, the microwave will beep and the LED will show the
Wi-Fi icon , and display the local time in your location.
Once setup is complete, you can access the microwave Settings page through the Devices
section of the App.
Note: It may take a few minutes for the LED to display the correct local time.

11 12
Setting up the Ask button
The Ask button makes voice control even simpler. Instead of saying, “Microwave
for1 minute,” just press and release the button and say “1 minute.” The Ask
button will instantly put a paired Wi-Fi device in listening mode.
To set up and manage the Ask button, go to the oven’s Settings page through the Devices
section of the app and select Ask.
Refer to the back page of the user manual or the Things To Try card for more examples of
how the Ask button can make using voice control even simpler.
OPERATION
You can use your oven without setting it up for voice control. However, we highly
recommend using your oven with voice control to unlock its full potential.
Throughout this section, the following icons indicate:
instructions to operate the oven with voice.
instructions to operate the oven with voice, using the Ask button.
instructions to operate the oven using the keypad.
Refer to the back page of this user manual for more voice assistant commands.
NOTE: As a safety measure, the oven can only be commanded using voice within
10 minutes of the door being closed.
Clock
Once your oven has been set up for voice control with Wi-Fi, it will automatically display
the correct time on the LED.
If you haven’t set up your oven for voice assistant control, you can manually
set the clock on the LED. To do so:
1. Choose /Set Clock (only shown if not connected). The LED will display 00:00.
2. Enter the desired time in 12-hour format (example, for 12:24 AM/PM).
3. Press the button. The display will show the time.
4. To cancel the process at any time, press the button.
5. Repeat these steps to reset the clock.
NOTE: If the oven is connected to the internet, time cannot be set using the keypad—the
microwave will override manually set time.
Timer
To set up a timer on your oven, press the button, then enter the
desired time, and press to start the timer.
For example, press to start a timer for 1 minute and 50 seconds.
When the timer is up, the oven will beep 5 times.
To pause the timer at any time, press the button once. To cancel the timer, press the
button twice.
NOTE: The maximum time possible on the timer is 99 minutes and 99 seconds.
Standby mode
Pressing this button will place the oven into the Standby mode, allowing you to issue
voice commands more than 10 min after you open/close the door on the oven.
Once in Standby mode the oven will stay that way for 24 hours as long as the door
is not opened or any other keys are pressed on the keypad.
Cook by time
“Microwave for X.”
To cook by time, say “Microwave for X,” where X is the amount of time you’d like to cook
for.
For example, to cook for 5 minutes, say “Microwave for 5 minutes.” Or, to cook for 2
minutes and 39 seconds, say “Microwave for 2 minutes and 39 seconds.”
To cook for 2 minutes, press and release the Ask button and say “2 minutes.”
. For example, to cook To cook by time, enter the time on the keypad and press
for 2 minutes and 39 seconds, press .
“Add X to the microwave.”
When your microwave is in use, you can ask it to cook for additional time by saying,
“Add X to the microwave,” where X is the amount of time you’d like to add. For example,
to add 2 minutes to the cooking time while the microwave is already running, say “Add
2 minutes to the microwave.”
NOTE:
• To cook for less than 10 seconds, press then the number of seconds you’d like to
cook. For example, to cook for 7 seconds, press .
• By default, the oven will cook at Power 10 (maximum power).
Quick cooking with keypad
There are several ways to quick cook using your oven.
To cook for increments of 1 minute (up to 9 minutes), press the number corresponding
to the number of minutes you want to cook, then press . For example, to cook for
3 minutes, press . This will start the oven for 3 minutes.

13 14
To cook for 30 seconds, press the button twice. This will start the oven
for 30 seconds. While the oven is in operation, press the button to add
30 seconds to the microwave timer. This can be done repeatedly.
Cook by power level
“Microwave for X on power Y.”
By default, your oven will cook at Power 10 (maximum power). To cook at a specific power,
say “Microwave for X on power Y,” where X is the amount of time you’d like to cook for and
Y is the power level.
For example, to cook at power 5 for 3 minutes, say “Microwave for 3 minutes at power 5.”
You can also ask your oven to cook at high, medium, or low power. For example, to cook on
medium power for 5 minutes, say “Microwave for 5 minutes on medium.”
1.
To cook for 5 minutes on medium power, press and release the Ask button and
say “5 minutes on medium.”
To cook by power level, use the following sequence:
Press the button
2. Enter the power level (0 – 10)
3. Press
4. Enter the time
5. Press
For example, to cook at power 6 for 2 minutes and 30 seconds:
Power Levels for your oven are as follows:
Level (0-10) 10 987654321
Level High High High Medium Medium Medium Low Low Low Low
Power 100% 90% 80% 70% 60% 50% 40% 30% 20% 10%
Defrost by food type
1. Select the button on the keypad until the desired food type is displayed
2. Press
3. Enter the weight of the food item in ounces.
4. Press
Defrost by time
If you want to defrost by a set time, keep pressing until Set Time is displayed.
1. Press .
2. Enter the defrosting time desired
3. Press
Presets
“Reheat 1 cup of coffee.”
Your oven supports many presets through voice including popcorn, potato, (reheat) coffee,
and others. For example, to cook 1 potato (weight: ~8 ounces), you can say “Microwave 1
potato.”
To see the latest list of voice utterances for all supported preset functions, visit <URL TBD>.
Popcorn
“Microwave 1.5 ounces of popcorn.”
To microwave popcorn, say “Microwave X ounces of popcorn.” Your oven will determine the
time to cook your popcorn appropriately.
For example, to oven 2.2 ounces of popcorn, say “Microwave 2.2 ounces of popcorn.”
Select and “Popcorn” is displayed as the rst preset option.
Then press to select.
Easy cooking presets
1. Press the button until the desired food type is displayed
2. Press to select the preset
3. Enter the weight or Quantity if requested using the numbers on the keypad
4. Press
NOTE: Your oven will remember the last quantity of popcorn you microwaved using
the keypad.
Child lock
Child Lock will prevent the use of the oven using either keypad or voice.
To turn ON Child Lock:
Select the / Child Lock On.
To turn OFF Child Lock:
Press and hold the button for 3 seconds.
NOTE:
• Child Lock will remain active even if the oven is unplugged and plugged back in.
• Voice functionality will not be available when Child Lock is ON.

15 16
Convection cooking
1. Press the button on the Keypad
2. Enter the Temperature using the numbers on the keypad.
3. Press
4. Enter the time to cook.
5. Press
Air fry by food type
1. Press the button until the desired food type is displayed
2. Press
3. Select quantity.
4. Press
Air fry by time
If you want to Air Fry for a set time, keep pressing until Set Time is displayed.
1. Press
2. Enter the Set Time desired
3. Press
Roast by food type
Note: Roasting uses low power microwave energy to speed up cooking. Make sure you are
using microwave safe utensils (see guide on page 5).
1. Press the button until the desired food type is displayed
2. Press to select the preset
3. If the display shows “INSERT PROBE” then plug the temperature into the inside wall of
the oven and insert the probe into the middle of the food, getting the tip as close to
the center of the food as possible.
4. Press
5. The display shows “ENTER TEMP” and a default temperature appears. Press start if
that is your target temperature, if not, key in the target temperature you desire.
6. Press
Keep warm
1. Press the button on the keypad to select the desired warming level
(High, Med, Low)
2. Press
To change the settings
1. Press the button until the desired setting is displayed
2. Press to select the Setting
3. Press to Cancel
The option to turn o Wi-Fi is in the setting menu. Press to get to Wi-Fi O option
and press to engage.
Care and maintenance
Make sure to unplug your oven before cleaning.
A) Clean the inside of the oven after use with a slightly damp cloth.
B) Remove the glass tray and the turntable shaft from inside the oven and clean them in
warm, soapy water.
C) Carefully clean the doorframe, seal, and neighboring parts with a damp cloth.
D) Do not use abrasive cleaners or sharp metal scrapers to clean the oven door—they
may scratch or shatter the glass.
E) Clean the outside surfaces of the oven with a damp cloth, making sure that water does
not seep into the vents.
Check that all cookware, thermometers, and utensils used in your oven are suitable for
microwaving. Do not use recycled paper—it may contain traces of metal and could ignite
when heated.
Resetting the oven
Resetting your oven will delete all information from the device, revoke all access to voice
assistant services, and disconnect the oven from the internet. Once reset, the oven will be
de-registered from your account.
Select /Factory Reset. Press to conrm and press .
To remind you that you have food in the oven, the oven will display “Food is ready” and
beep once a minute until you either open the oven door or press the button

17 18
COOKING SAFELY IN THE OVEN
Ovens can play an important role at mealtime, but special care must be taken when
cooking or reheating meat, poultry, sh, and eggs to make sure they are prepared safely.
Ovens can cook unevenly and leave “cold spots,” where harmful bacteria can survive.
For this reason, it is important to use the following safe microwaving tips to prevent
foodborne illness.
Oven cooking
• Arrange food items evenly in a covered dish and add some liquid if needed. Cover
the dish with a lid or plastic wrap; loosen or vent the lid or wrap to let steam escape.
The moist heat that is created will help destroy harmful bacteria and ensure uniform
cooking. Cooking bags also provide safe, even cooking.
• Do not cook large cuts of meat on high power (100%). Large cuts of meat should
be cooked on medium power (50%) for longer periods. This allows heat to reach the
center without overcooking outer areas.
• To ensure food is cooked more evenly, stir or rotate food midway through the
microwave time to eliminate cold spots where harmful bacteria can survive.
• When partially cooking food in the oven to nish cooking on the grill or in a
conventional oven, it is important to transfer the microwaved food to the other heat
source immediately. Never partially cook food and store it for later use.
• Use a food thermometer to verify the food has reached a safe minimum internal
temperature. Cooking times may vary because ovens vary in power and eciency.
Always allow standing time, which completes the cooking, before checking the internal
temperature with a food thermometer.
Cook foods to the following safe minimum internal temperatures:
• Cook all raw beef, pork, lamb and veal steaks, chops, and roasts to a minimum internal
temperature of 145°F as measured with a food thermometer before removing meat
from the heat source. For safety and quality, allow meat to rest for at least three
minutes before carving or consuming. For reasons of personal preference, consumers
may choose to cook meat to higher temperatures.
• Cook all raw ground beef, pork, lamb, and veal to an internal temperature of 160°F as
measured with a food thermometer.
• Cook all poultry to a safe minimum internal temperature of 165°F as measured with a
food thermometer.
• Microwaving stued, whole poultry is not recommended. The stung might not
reach the temperature needed to destroy harmful bacteria. Cook stung separately
to 165°F.
• Cook egg dishes and casseroles to 160°F.
• Reheat leftovers to 165°F.
Microwave defrosting
• Remove food from packaging before defrosting. Do not use foam trays and plastic
wraps because they may not be heat stable at high temperatures. Melting or warping
may cause harmful chemicals to migrate into food.
• Cook meat, poultry, egg casseroles, and sh immediately after defrosting in the oven
because some areas of the frozen food may begin to cook during the defrosting time.
Do not hold partially cooked food to use later.
• Cover foods with a lid or a microwave-safe plastic wrap to hold in moisture and
provide safe, even heating.
• Heat ready-to-eat foods such as hot dogs, luncheon meats, fully cooked ham, and
leftovers until steaming hot.
• After reheating foods in the oven, allow standing time. Then, use a clean food
thermometer to check that food has reached 165°F.
Containers and wraps
• Only use cookware that is specially manufactured for use in the oven. Glass, ceramic
containers, and all plastics should be labeled for oven use.
• Plastic storage containers such as margarine tubs, take-out containers, whipped
topping bowls, and other one-time use containers should not be used in ovens.
These containers can warp or melt, possibly causing harmful chemicals to migrate
into the food.
• Microwave plastic wraps, wax paper, cooking bags, parchment paper, and white
microwave-safe paper towels should be safe to use. Do not let plastic wrap touch
foods during microwaving.
• Never use thin plastic storage bags, brown paper or plastic grocery bags, newspapers,
or aluminum foil in the oven.
For updated or additional information about safe food handling and cooking, visit
www.foodsafety.gov.
Humidity Sensor
The Sensor Features detect the increasing humidity released during cooking. The oven
automatically adjusts the cooking time to various types and amounts of food.
Do not use the Sensor Features twice in succession on the same food portion – it may
result in severely overcooked or burnt food. If food is under cooked after the countdown,
use Time Cook for additional cooking time.
Grill cooking
Grill cooking uses the upper heater elements to grill food similar to a conventional oven.
Always use the tall rack with grilling.

19 20
SETTING DESCRIPTIONS
DESIRED
RESULT
KEYPAD
ACTION
NOTES
Enable
Child Lock
Settings/Child
Lock On or if on
Child Lock O
Selecting this option activates the Child lock and
disables all the keypad functions when activated.
To turn o the child lock the press the Settings
button again and hold for 3 seconds, the display
shows Child lock o and press start to conrm.
Disable WiFi Settings/
WIFI OFF
Settings/
WIFI ON
Selecting this option allows you turn off the Wi-Fi
connection. If Wi-Fi is turned on the option displays
Wi-Fi OFF. Selecting this item by pressing Start turns
off the Wi-Fi function and the Wi-Fi Icon is turned
off on the display.
If Wi-Fi is turned OFF the option displays Wi-Fi ON.
Selecting this item by pressing start turns on the Wi-
Fi function and the Wi-Fi Icon flashes until a
connection isestablished. When a connection is
established the Wi-Fi icon stays on.
Note that if Wi-fi is turned off, you will not be
able to connect to the app or issue voice commands
to the oven.
Key sounds Settings/KEY
SOUND ON
Settings/ KEY
SOUND OFF
You can select whether you oven beeps each time
a key is pressed. Select this option and press Start
to turn o key beeps. If the key sound is turned on
(default) then the display shows KEY SOUND OFF.
If the key sound is turned o the display shows KEY
SOUND ON. Selecting this option by pressing Start
turns the key sounds on.
ECO mode Settings/ECO
MODE ON
Settings/ECO
MODE OFF
Selecting this option by pressing Start turns on
ECOnomy mode which turns o the LED display
when it’s not being used to save power. Pressing
any key turns the display back on.
If ECOnomy MODE is turned o (default) then the
display shows ECO MODE ON.
If ECOnomy MODE is turned on then the display
shows ECO MODE OFF. Selecting this option by
pressing Start turns o Eco mode.
Start setup
process
Settings/
START SETUP
Your oven will automatically be in Setup Mode
when it’s rst plugged in for 15 minutes. To set up
your oven after this time has passed, select this
option and press Stop to place your oven in setup
mode. Then go to the app on your phone to
complete the setup process.
Setup
Ask button
Settings/ASK
SETUP
Selecting this option lets you set up the Ask
button.
Reset device Settings/
Factory Reset
Selecting Factory Reset erases all the your
information from your oven and removes any
connection to Wi-Fi and returns it to its
original settings.
Select this option and then “Press 1 to Conrm” and
then Press Start. If 1 is pressed the full factory reset
is performed. Press “Stop” to Cancel the operation.
Send logs
to customer
support
Settings/
Send Logs
Sends your device logs to customer support when
requested. Please do not use this function unless
requested by customer support.
OTA
download
Check Update Your oven will automatically updated as needed
over time. This function looks for a new software
update and installs immediately it if is available.
If an update is available the display shows
“Updating...” no action can be taken on the device
until the update is complete. When setup is
completed the display shows “Done” for 10 sec and
returns to the clock. If no update is available, the
display will show “No update”.

21 22
TROUBLESHOOTING
Oven interference Radio and TV may experience interference when the oven is
operating. This is normal and similar to the interference you
many notice from small electrical appliances like mixers, vacuum
cleaners, and electric fans.
Hot air coming
out of the vents or
steam on the door
While cooking/reheating, food may steam. Most of it will
dissipate from the vents, but some may accumulate on a cool
surface such as the microwave door. This is normal.
Microwave
won’t start
A) The power cord is not
plugged in tightly
Unplug the cord, then plug it back
in again after waiting 10 seconds.
B) A fuse has blown or
the circuit breaker
has tripped
Replace the fuse or reset the
circuit breaker (microwave
repair should only be done by
professionals).
C) Trouble with the outlet Test the outlet with other
electrical appliances or call
an authorized serviceperson
for repair.
Microwave does
not heat
The microwave door is not
closed properly
Close the door properly.
Glass turntable
makes noise when
the microwave is
operating
The roller rest and/or
bottom of the microwave
may be dirty
Clean your microwave according
to the provided cleaning
instructions.
Voice functionality
is not working
A) Voice control has not
been setup
Refer to page 11 for instructions
to setup voice assistant control.
B) Child lock is enabled Disable child lock by following
the instructions on page 14.
C) Wi-Fi is not working Check that your router is
working or contact your internet
service provider.
D) Wi-Fi password
has changed
Reset the device and set
it up again.
E) Wi-Fi access point or
router has changed
Reset the device and set
it up again.
My display has
gone blank and no
clock is displayed
Make sure your oven is plugged in. Eco mode may be turned on.
Go to Settings/Eco Mode and press start to turn it o.
COOKING TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each problem.
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Unevenly
cooked foods
a. Materials to be avoided in oven
were used.
b. Food is not defrosted completely.
c. Cooking time, power level is
not suitable.
d. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking time,
power level. Turn or
stir food.
Overcooked
foods
Cooking time, power level is not
suitable.
Use correct cooking time,
power level.
Undercooked
foods
a. Materials to be avoided in oven
were used.
b. Food is not defrosted completely.
c. Oven ventilation ports are
restricted.
d. Cooking time, power level is
not suitable.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven
ventilation ports are not
restricted.
d. Use correct cooking time,
power level
Improper
defrosting
a. Materials to be avoided in oven
were used.
b. Cooking time, power level is
not suitable.
c. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Use correct cooking time,
power level.
c. Turn or stir food
Sensor cooked
foods not
properly cooked
a. Cover or lid on food not vented.
b.Door opened before sensor-
detected cooking time appears
in display.
a. Cover or lid over food
must contain vent hole for
escaping steam.
b. Do not open door to stir or
turn food before sensor-
detected cooking time
appears in display.
Arcing or sparking a. Materials to be avoided in
oven were used.
b. The oven is operated
when empty.
c. Spilled food remains in
the cavity.
a. Use microwave-safe
cookware only.
b. Do not operate with
oven empty.
c. Clean cavity with wet towel.
The oven LED clock
does not display the
correct time zone
after Wi-Fi setup
If the oven does not display the correct time zone after setting
it up for voice assistant control, go to the oven Settings page in
the app to set the desired time zone for the oven clock.

23 24
LEGAL & COMPLIANCE
Compliance markings on device certication and other device compliance markings are
located on the housing of the microwave.
FCC statement
This appliance generates and uses radio frequencies applicable to industrial, scientic and
medical equipment (ISM) under the rules of the Federal Communications Commission
(FCC). If this appliance is not installed or used properly, and strictly in accordance with the
manufacturer’s instructions, it may cause interference to radio and television reception.
This appliance complies with Part 18 of FCC rules.
This appliance and its plug complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This appliance may not cause harmful interference, and
(2) this appliance must accept any interference received, including interference that may
cause undesired operation.
NOTE: This appliance and its plug have been tested and found to comply with the limits
for a Class B digital device or external switching power supply, pursuant to part 15 of the
FCC Rules.
The requirements of Part 15 and Part 18 of the FCC rules are designed to provide
reasonable protection against harmful interference in a residential installation. This
appliance and its plug generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications. There is no guarantee that interference will not occur in a particular
installation. If this appliance does cause harmful interference to radio or television
reception, which can be determined by turning the appliance o and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna of the radio or television.
• Increase the separation between the appliance, its plug, and the receiver of the radio
or television.
• Connect the appliance to an outlet on a circuit dierent from that to which the receiver
of the radio or television is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modications to a product by the user that are not expressly approved by
the party responsible for compliance could make the product no longer comply with the
FCC Rules.
Information regarding exposure to radio frequency energy
The output power of the radio technology used in the appliance and its plug is below
the radio frequency exposure limits set by the FCC. This appliance and its plug should be
installed and operated with a minimum of 20 cm between the radiator and your body.
The appliance and the cord meet the FCC Radio Frequency Emissions Guidelines and are
certied with the FCC. Information on these products is on le with the FCC and can be
found by inputting such product’s FCC ID (which can be found on the regulatory label of
the appliance into the FCC ID Search form available at transition.fcc.gov/oet/ea/fccid.
Please follow all applicable e-waste laws for the disposal of your oven.
Device Name: Smart Oven
Model: EB544N
Warranty
XXXXXXXXX
Terms & Policies
XXXXXXXXX
CONTACTUS
Servicing your appliance
If your appliance needs service, please contact Customer Support. Contact details can be
found at www.___________.com/devicesupport. Faulty service may void the warranty.
Information for service personnel
An electronic copy of the Service Manual for this appliance is available at
www._________.com/devicesupport. A hard copy of the Service Manual can also be
obtained by contacting Customer Support. Contact details can be found at
www._________.com/devicesupport.