American Changer AC3078 Setup guide

©2016 American Changer
Manual AC3078 012017
American Changer
AC3078/AC4078
Installation,
Operation, and
Service Manual
Changing the Industry℠
Installers & Service Technicians
Read and understand the instructions
detailed in this manual.
Owners & Operators
Keep this manual in a safe place to
provide to any service technicians
working on this machine.
American Changer
1400 N.W. 65th Place, Ft. Lauderdale, FL 33309
Tel (954) 917-3009 • Fax (954) 917-3079
www.americanchanger.com www.hoffmanmint.com

2

1
Table of Contents
Section 1 –Product Overview
1.1 –Machine Specifications……………………………………………………………………………………………………………..
2
1.2 –Warranty Information……………………………………………………………………………………………………………….
2
1.3 –Machine Safety…………………………………………………………………………………………………………………………
3
Section 2 –Setup & Installation
2.1 –Setup…………………………………………………………………………………………………………………………………………
5
2.2 –Mounting Instructions……………………………………………………………………………………………………………….
6
Section 3 –Operational Overview
3.1 –Component Description…………………………………………………………………………………………………………..
8
3.2 –Functional Description……………………………………………………………………………………………………………..
10
3.3 –Out-of-Service Conditions & Error Codes…………………………………………………………………………………
10
3.4 –Programming Menu…………………………………………………………………………………………………………………
11
3.5 –Remote Loading Software to the Flex-2 Board…………………………………………………………………………..
15
Section 4 –Maintenance
4.1 –Coin Hopper Maintenance………………………………………………………………………………………………………..
16
4.2 –Parts List……………………………………………………………………………………………………………………………………
17
4.3 –Warranty Terms and Conditions………………………………………………………………………………………………..
19
©2016 American Changer
All rights reserved. No part of this work covered by
copyrights herein may be reproduced or copied in any
form or by means –graphic, electronic or mechanical,
including photocopying, recording, taping or information
storage and retrieval systems –without the written
permission of American Changer

2
Section 1 –Product Overview
1.1 –Machine Specifications
Operating Voltage (selectable by switch on power
supply)
Set at 115VAC: 90 ~ 132VAC 4.0A
Set at 230VAC: 180 ~ 264VAC 6.0A
Power Consumption
32W Max
Operating Temperature
41°F to 104°F / 5°C to 40°C
Interface to Coin Hopper
24VDC, 2.5 amps max
Cabinet Dimensions
24” W x 62” H x 16” D
61cm W x 157.5cm x 41cm D
Machine Dry Weight
194 lbs / 88 kg
*Note: Specifications stated herein may vary without notice. Capacities are approximations and may
vary.
1.2 –Warranty Information
PLEASE REFERENCE SECTION 4.3 ON PAGES 19 AND 20 FOR AMERICAN CHANGER’S DETAILED LIMITED
WARRANTY AND EXCLUSIVE REMEDIES. SOME HIGHLIGHTS FROM SAID SECTION ARE:
Coin Hopper(s), Coin Acceptors and Logic Board
These items are warranted for one year from date of purchase.
COVERED
Manufacturers’ defects in workmanship or materials
NOT COVERED
Damage caused by shipping or physical abuse
Misapplication
Vandalism
End users’ attempt, on their own, to repair components
Cleaning and maintenance
Power surges and lightning strikes
A Return Material Authorization number (RMA #) must be obtained from American Changer
Corporation before returning a unit for repair; warranty or otherwise. A copy of invoices must
accompany any and all warranty work.

3
Section 1.3 –Machine Safety
Your safety and the safety of others are very important to
American Changer.
We have provided important safety messages in this manual and on your machine. Always read and
obey all safety messages.
All safety messages will tell you what the potential hazard is, tell you how reduce the risk of injury, and
tell you what can happen if the instructions are not followed.
This is a safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either “DANGER”,
“WARNING”, or “CAUTION”.
These words mean:
You can be killed or seriously injured if you don’t immediately
follow instructions
You can be killed or seriously injured if you don’t follow
instructions
You can be injured if you don’t follow instructions

4
Important Safety Instructions
DANGER: To reduce the risks of severe injury
secure the machine to a stable structure.
WARNING: To reduce the risk of electrical shock,
disconnect all electrical power to the machine
before servicing.
NOTICE: For indoor use only.
NOTICE: Ensure this machine is level when
installed
SAVE THESE INSTRUCTIONS
American Changer does not guarantee machines (products) or services to be 100% secure against criminal
attempts. All machines (products) and services are to be used in accordance with business best practices and the
owner’s or operator’s best judgement.
Installation, use, service and maintenance must be performed in accordance with applicable machine (product)
manuals provided by American Changer and comply with any and all pertinent laws or regulations.
Inspect your machine (product), at a minimum annually, by a qualified service technician.
Dimensions and weights are reasonably close estimates. Specifications in this manual can vary without notice.

5
Section 2 –Setup & Installation
2.1 –Setup
NOTICE: THIS MODEL MACHINE IS FOR INDOOR USE ONLY.
Inspect for any connectors or components that may have been dislodged during shipping. The lock and keys for
your changer will be inside the manila envelope along with this manual and other pertinent information. To install
the lock, insert the cylinder into the hole in the middle of the T-handle and push until it stops. Turn the key until
you hear it “snap." Turn the key counterclockwise ¼ turn and remove the keys.
NOTE: The only way to get a duplicate set of keys made is to save the tag that comes with the keys. The ID #
begins with “AC” or “ACC” followed by digits.” If you purchased Medeco locks with your machine the ID will
begin with “7RA” followed by digits.”
CHECKING SHIPMENT: Be sure to check the shipment against the Bill of Lading for shortages. Also, check for
external damage to the packaging. Note any shortages and/or damage to the packaging on the Bill of Lading in
the presence of the carrier and ask the carrier to initial on the Bill of Lading accordingly. Immediately report any
shortages or damage to the packaging to the carrier and American Changer.
TEST: Before permanently installing the changer, do a functional test to verify that there is no shipping damage to
your new changer.
Plug the power cord into a dedicated, grounded 220VAC outlet. The machine is preset to accept 10p, 20p, 50p,
£1 and £2 coins and dispense 2p coins (unless otherwise specified at the time of purchase).
Fill each of the coin hoppers with a minimum of 100 coins. On the Main Logic Board, turn the switch on the
bottom right corner “ON.” The rocker switch has an “I” and “O” printed on it. When the “I” is pressed down, the
changer is “ON.”
If the machine does not function properly please contact American Changer’s Technical Support Department at
service@americanchanger.com or 1-888-741-9840.

6
2.2 –Mounting Instructions
This machine must be installed in accordance with local codes. If you are unsure in any way what your
local codes are or unsure of anything in the following steps, please hire a licensed professional to
mount your machine.
1. Disconnect any and all AC power going to the machine. (Unplug AC line cord from the rear of the
machine.)
2. Note: You will need to verify with the building code enforcement to see if it is allowable to plug the
changer into a grounded outlet. If it is not, there must be 220VAC run through conduit or other
means to meet local codes to the changer. If it is not required, proceed to step #6.
3. Have a licensed electrician run the conduit, install the new breaker, wire and help decide how the
wiring will enter the changer (from the back or the bottom).
4. After the conduit has been installed, proceed with securing the machine to a stable structure.
5. Find an appropriate stable structure which to secure the machine to.
6. NOTICE: BEFORE SECURING ENSURE THE MACHINE IS LEVEL.

7
7. : PROPERLY SECURE MACHINE (PRODUCT) TO THE FLOOR SO THE MACHINE
(PRODUCT) CANNOT BE MOVED OR TIPPED. USE STRUCTURAL SOUND FASTENERS THAT CAN BE
PROPERLY TIGHTENED AND SECURE THE MACHINE (PRODUCT) THROUGH EACH OF THE HOLES IN
THE BASE OF THE MACHINE (PRODUCT) TO THE APPLICABLE SURFACE TO WHICH IT IS BEING
SECURED.
8. Use the four holes located in the bottom of the cabinet to secure the machine to a stable structure.
9. Verify that the machine is properly secured to the stable structure.
10. Connect your AC line to the rear of the changer. Then plug it into the outlet.
a. Do not use an extension cord unless allowed by the building electrical code.
b. Installation is completed. Proceed to the “Programming the Changer” section.

8
Section 3 –Operational Overview
3.1 –Component Description
Coin Hopper
The hopper uses the ccTalk communication protocol. It can dispense coins or tokens ranging in size from
21.01mm to 30mm in diameter and 1.25mm to 3.30mm in thickness. An option is available to dispense
smaller coins. This machine’s coin capacity is approximately 45,000 25mm diameter coins.
Coin Acceptor
The coin acceptor uses the ccTalk communication protocol. It can accept coins ranging in size from
15mm to 31.5mm in diameter and 1.5mm to 2.5mm in thickness.
Put coins into this opening
Coin Counting Optic
Motor
12-Pin female connector
(located in rear of hopper)
Connector to
Flex-2 Main
Logic Board

9
I/O Board and External LCD Display
This device is displays the payout to the customer
Flex-2 Main Logic Board
I/O Board and
Flex Programmer
Board (If
applicable)
24VDC Power
Input
Select Switch for
accessing the
programming
menu
SD Card
On/Off
Switch
Hopper 1
Hopper 2
Hopper 3
Coin
Acceptor
External LCD
Display
Flex I/O Board
Flex I/O Board to
Display Ribbon
Harness
Flex I/O to Flex-2
Main Logic Board
Harness

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3.2 –Functional Description
1. Dispense
The coin hopper content can be defined as currency by entering its
value, for example, $00.02.
2. Payment
The machine accepts payment in the form of coins.
3.3 –Out-of-Service Conditions & Error Codes
System
Failures
Below are conditions that will cause the machine to go into an
“Out-of-Service” mode. The message “Temporarily out of
Service” will be displayed on the external LCD display when
the machine is in an “Out-of-Service” mode.
Note: These error messages can only be viewed by using the
Flex Programmer Board.
Coin Hopper
Coin Hopper Error Conditions
Opto’s
Indicates the coin counting optic is blocked.
No
Comm.
The Flex-2 main logic board is unable to communicate with
the coin hopper.
High
Current
The hopper motor exceeded its maximum current rating.
Low
The amount of coins in the coin hopper is below its
operational threshold.
Timed
Out
The coin hopper did not complete a payout in its allotted time
frame.
Coin
Acceptor
Coin Acceptor Error Conditions
Credit
Sns.
Credit sensor blockage or failure
Piezo
Sns.
Piezo sensor blockage or failure

11
Exit Sns.
Exit sensor blockage or failure
Reject Sns.
Reject sensor blockage or failure
Return
Mech
Unit failure. Needs to be replaced.
Thermistor
Thermistor failure
No Comm
The Flex-2 main logic board is unable to communicate with
the coin acceptor.
Programmer
Flex Programmer Board Error Conditions
No Comm
The Flex-2 main logic board is unable to communicate with
the Flex Programmer Board.
Disabled
The use of a secondary display is not enabled.
Enabled
The use of a secondary display is enabled.
3.4 –Programming Menu
To enter the programming menu, begin by pressing the “Select Switch” on the Flex-2 main logic board.
Pressing the select switch will bring the display to show “Enter Access Code.”
Use the Flex Programmer Board to enter the access code. The default code from the factory is “1234”
To exit the programming menu or the “Enter Access Code” screens press the “Select Switch”
Use the Flex Programmer Board to navigate the menus. Press the “Cancel” button and enter a menu
number to be brought immediately to that menu or press the Back/Next button to step through the
menus.
All the menus work the same:
No/Yes: Selects status
Back/Next: Selects the item
Exit: Exits the setup menu
NOTE: ALL MENUS MAY NOT APPLY TO YOUR SPECIFIC MODEL MACHINE. UNUSED MENUS WILL BE
IDENTIFIED BY AN ASTERISK *.

12
Menu 01 –Print Help Menu
A list of the menus and their corresponding numbers is printed by the external printer.
Menu 02 –System Info
The payout information and configuration settings are printed by the external printer. Aside from those,
the following information is also included in the System Info printout:
Software Revision
Valid1 Status*
Valid2 Status*
Hopper #1 Status*
Hopper #2 Status*
Hopper #3 Status*
Hopper #4 Status*
Credit Status*
Printer Status*
Coin Acceptor
Bill Dispense*
Temperature Info
IP Address*
Menu 03 –Button Price*
Define the amount charged for each selection (1-4).
Menu 04 –Button Payout*
Sets up payout count for the 4 selection buttons.
Menu 05 –Enable Bill*
This system only uses MDB validators. Depending on what type of MDB validator is used, the display will
only toggle between the denominations accepted by the bill validator.
Menu 06 –Payout Table*
Only bills enabled in Menu 05 will be available in this menu. Enter the # of items dispensed for each bill
denomination.
Menu 07 –Enable Hoppers
Enable or disable hoppers 1, 2, 3 and/or 4.
Menu 08 –Hopper Coin Value
Set the value of the coin being dispensed. Used only when providing tokens with change or when
selections are not in use.
Menu 09 –Enable Coin Acceptor
Select between a Pulse or ccTalk coin acceptor. Enable or disable the coin acceptor.
Pulse –Enable High or Low
ccTalk –Enable Coin Values

13
Menu 10 –System Disable*
Puts the machine in an “Out-of-Service” mode if any of the selected devices go offline.
Menu 11 –Promo-Token Payout*
Enter the # of items paid for each promotional token.
Menu 12 –Dump Hoppers
Dumps the coins from all hoppers. A receipt is printed by the external printer.
Menu 13 –Audit Information
Prints a summary of all the sales. There are separate counters for tokens dispensed from each hopper.
Reset –Prints 2 copies of all the audit values and resets all the “Resettable Counters” to 0.
Every time Reset button is pushed the audit sequence number increases by one.
The “Non-resettable Counters” can be set to 0 by a hidden “Memory Dump”.
Print –Pushing the Print button prints all the audit values without resetting.
All the values are max 99,999 except for the Total Cash value which is $100,000.00.
Menu 14 –Vend Item Name*
Choose from Items, Tickets or Tokens.
Menu 15 –Date Setup
Enter the date in this format: 20YY-MM-DD.
Menu 16 –Time Setup
Enter the time in this format: HH:MM. 24 hour format.
Menu 17 –Machine Number
Assign a machine number that will appear in audit report print out.
Menu 18 –Marquee Timer*
Setup a time to turn On/OFF the marquee.
Menu 19 –Zip Code Enable*
Enable or disable zip code verification for credit card transactions.
Menu 20 –Access Code
Change the access code.
Menu 21 –Key Beep Enable*
Enable or disable beep when a button is pressed.
Menu 22 –Location Name*
Enter location name to print on credit card receipts.
Menu 23 –Bills Loaded Cassette Upper*

14
Menu 24 –Bills Loaded Cassette Lower*
Menu 25 –Bill Value Cassette Upper*
Menu 26 –Bill Value Cassette Lower*
Menu 27 –Printer Options*
Menu 28 –Validator Enable
Enable or disable the bank note validator.
Menu 29 –Nayax Test Mode*
Menu 30 –Country
Select between U.S and U.K. Selecting U.S. displays “$”. Selecting U.K. displays “£” and “p”.
Menu 31 –Webserver*
Menu 32 –Minimum Credit*
Menu 33 –Anti Stringing*
Menu 34 –Programmer
Enable or disable dual display mode. In dual display mode the Flex Programmer Board is able to be used
as a secondary display to access the programming menu.

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3.5 –Remote Loading Software to the Flex-2 Board
1. What you need
1.1 Windows XP, or later pc with MicroSD port or USB to MicroSD card reader
1.2 MicroSD card (comes installed in the Flex-2 main logic board)
2. Transferring the file into the MicroSD card
2.1 Turn power off to the controller board.
2.2 Remove SD card.
2.3 The software is in a zip format and will be sent as an attachment to an email.
2.4 Save the zipped file and then unzip it.
2.5 Do not change the name or the file extension!!!
2.6 Copy the program file to the SD card.
3. Loading the file from the MicroSD card to the controller board
Note: All system settings will be erased once software is updated!!! We recommend making a print
out of the settings before doing anything.
3.1 Turn power off to the controller board.
3.2 Gently push the MicroSD card into the MicroSD connector on the board.
3.3 Turn power on while holding the Button on the board for 2 seconds then release.
Update Software? Press Yes to continue loading the software. Press Exit to cancel.
3.4 Once the Yes key has been pressed a brief reminder will be displayed followed by
a confirmation.
System Settings will be erased if Updated –This reminder will stay on for a few seconds before transitioning to
the final confirmation message.
Update: XXXX-XX-XXX Start Next Exit –Press Start to load the software. Press Next view the next file loaded on
the MicroSD card or Press Exit to cancel.
3.5 Software updating and completion.
Update: XXXX-XX-XXX Addr : 0x00012000 –Software name and flash memory address being
programmed. Address should be cycling every ½ second.
Software Updated! Please Cycle Power –Cycle power to complete update.
4 Error messages:
One of the following messages may occur if there is a problem loading the software. In that case, remove the
MicroSD card and check that the correct file is loaded on the MicroSD card.
4.1 EEPROM Error Please Try Again –EEPROM error.
4.2 Main CRC Error V:XXX Update Required! –The computed main program CRC is incorrect.
4.3 Frame Error V:XXX While Reading File –There was a checksum error while reading one of the
files entries.
THE FOLLOWING IS A FATAL ERROR AND THE BOARD CAN NOT BE USED!!
2.4 Fatal Error V:XXX Invalid Boot CRC! –Do not load any software if this message occurs.

16
Section 4 –Maintenance
: DISCCONECT ALL ELECTRICAL POWER TO THE MACHINE BEFORE SERVICING.
4.1 –Coin Hopper Maintenance
Removal of the Electronics and Opto Sensor Board
All the electronics and sensors are placed on one board located behind the exit door at the side of the
hopper. Slide the yellow button to the opposite position and remove the exit door where the electronics
are mounted. All dirt must be cleaned with a soft moistened cloth. Isopropyl Alcohol is recommended
for cleaning excessively dirty exit windows.
Warning: Be careful when re-inserting the board back in the hopper not to damage the cable located at
the back of the board!
Low Coin Contact Plates
Looking inside the hopper through the top opening locate the two brass plates at the bottom of the
hopper. If they appear to be dull and/or dirty remove the right section of the hopper by removing the 6
screws on that side. Use a Scotch-Brite pad, or another item made with abrasive material, to scrub the
oxidation and dirt off of the brass plates.

17
4.2 –Parts List
Number
American Changer Part #
Description
1
AC3078-HEADER
Header for the AC3078
2
8065.1
2 x 20 External LCD Display
3
AC8001.1-FLXIOB
Flex I/O Board
4
AC8001-FLEX2BD
Flex-2 Main Logic Board
5
AC3078-DLF
Door Mount LED Strip with Harness
6
AC5080-QS
T-Handle
7
AC2066.7
NRI G-13 Coin Acceptor
8
AC3078-CC
Coin Chute for AC3078
9
AC3078-CHUTE
Coin Exit Chute for AC3078
10
AC2002-LB
Lock Bracket
11
AC1047.2
Suzo-Happ Evolution Hopper
12
AC2078-PCC
Acrylic Coin Tube
1
2
3
5
6
7
9
10
11
12
8
4

18
Number
American Changer Part #
Description
1
AC3078-BTMDOOR
AC3078 Bottom Door
2
AC5080-QSPINS
T-Handle with Drill Resistant Pins
3
AC3078-PSY
SE-350-24 Power Supply
4
AC3078-LCB
Lockable Coin Box
5
AC2002-LB
Lock Bracket
1
2
3
4
5
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