American Changer AC2006 Setup guide

©2017 American Changer
Manual CnTkn Series 090117
American Changer
AC2006, AC2007,
AC2207 & AC6007
Installation, Operation,
and Service Manual
Changing the Industry℠
Installers & Service Technicians
Read and understand the instructions
detailed in this manual.
Owners & Operators
Keep this manual in a safe place to
provide to any service technicians
working on this machine.
American Changer
1400 N.W. 65th Place, Ft. Lauderdale, FL 33309
Tel [phone] • Fax [phone]
www.americanchanger.com www.hoffmanmint.com

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1
Table of Contents
Section 1 –Product Overview
1.1 –Machine Specifications……………………………………………………………………………………………………………..
2
1.2 –Warranty Information……………………………………………………………………………………………………………….
2
1.3 –Machine Safety…………………………………………………………………………………………………………………………
3
Section 2 –Setup & Installation
2.1 –Setup…………………………………………………………………………………………………………………………………………
5
2.2 –Mounting Instructions……………………………………………………………………………………………………………….
6
2.3 –ADA Regulations………………………………………………………………………………………………………………………..
8
Section 3 –Operational Overview
3.1 –Component Description……………………………………………….……………………………………………………………
9
3.2 –Functional Description………………………………………….…………………………………………………………………..
11
3.3 –Out-of-Service Conditions & Error Codes………….……………………………………………………………………….
11
3.4 –Programming Menu Universal Board…………………………………………………………………………………………
13
3.5 –Programming Menu Super Universal Board..…………………………………………………………………………….
22
Section 4 –Maintenance
4.1 –Coin Hopper Maintenance………………………………………………………………………………………………………..
31
4.2 –Bill Validator Maintenance..………………………………………………………………………………………………………
32
4.3 –Parts List……………………………………………………………………………………………………………………………………
36
4.4 –Warranty Terms and Conditions………………………………………………………………………………………………..
48
©2017 American Changer
All rights reserved. No part of this work covered by
copyrights herein may be reproduced or copied in any
form or by means –graphic, electronic or mechanical,
including photocopying, recording, taping or information
storage and retrieval systems –without the written
permission of American Changer

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Section 1 –Product Overview
1.1 –Machine Specifications
Operating Voltage (selectable by switch on power
supply)
Set at 115VAC: 90 ~ 132VAC 4.0A
Set at 230VAC: 180 ~ 264VAC 6.0A
Power Consumption
10 Watts
Operating Temperature
41°F to 104°F / 5°C to 40°C
Interface to Coin Hopper
24VDC, 2.5 amps max
*Note: Specifications stated herein may vary without notice. Capacities are approximations and may
vary.
1.2 –Warranty Information
PLEASE REFERENCE SECTION 4.4 ON PAGES 47 AND 48 FOR AMERICAN CHANGER’S DETAILED LIMITED
WARRANTY AND EXCLUSIVE REMEDIES. SOME HIGHLIGHTS FROM SAID SECTION ARE:
Coin Hopper(s), Coin Acceptors and Logic Board
These items are warranted for one year from date of purchase.
Bill Validators
These are warranted for two years from the date of purchase.
COVERED
•Manufacturers’ defects in workmanship or materials
NOT COVERED
•Damage caused by shipping or physical abuse
•Misapplication
•Vandalism
•End users’ attempt, on their own, to repair components
•Cleaning and maintenance
•Power surges and lightning strikes
A Return Material Authorization number (RMA #) must be obtained from American Changer
Corporation before returning a unit for repair; warranty or otherwise. A copy of invoices must
accompany any and all warranty work.

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Section 1.3 –Machine Safety
Your safety and the safety of others are very important to
American Changer.
We have provided important safety messages in this manual and on your machine. Always read and
obey all safety messages.
All safety messages will tell you what the potential hazard is, tell you how reduce the risk of injury, and
tell you what can happen if the instructions are not followed.
This is a safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either “DANGER”,
“WARNING”, or “CAUTION”.
These words mean:
You can be killed or seriously injured if you don’t immediately
follow instructions
You can be killed or seriously injured if you don’t follow
instructions
You can be injured if you don’t follow instructions
Distributors, retailers, operators, and/or service people are to insure the following warning label is
properly affixed on the ACC products to which you/they are using and/or servicing in order to help
meet the applicable Proposition 65 requirements. For more information go to
www.P65Warnings.ca.gov

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Important Safety Instructions
DANGER: To reduce the risks of severe injury
secure the machine to a stable structure.
WARNING: To reduce the risk of electrical shock,
disconnect all electrical power to the machine
before servicing.
NOTICE: For indoor use only.
NOTICE: Ensure this machine is level when
installed
SAVE THESE INSTRUCTIONS
American Changer does not guarantee machines (products) or services to be 100% secure against criminal
attempts. All machines (products) and services are to be used in accordance with business best practices and the
owner’s or operator’s best judgement.
Installation, use, service and maintenance must be performed in accordance with applicable machine (product)
manuals provided by American Changer and comply with any and all pertinent laws or regulations.
Inspect your machine (product), at a minimum annually, by a qualified service technician.
Dimensions and weights are reasonably close estimates. Specifications in this manual can vary without notice.

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Section 2 –Setup & Installation
2.1 –Setup
NOTICE: THIS MODEL MACHINE IS FOR INDOOR USE ONLY.
Inspect for any connectors or components that may have been dislodged during shipping. The lock and keys for
your changer will be inside the manila envelope along with this manual and other pertinent information. To install
the lock, insert the cylinder into the hole in the middle of the T-handle and push until it stops. Turn the key until
you hear it “snap." Turn the key counterclockwise ¼ turn and remove the keys.
NOTE: The only way to get a duplicate set of keys made is to save the tag that comes with the keys. The ID #
begins with “AC” or “ACC” followed by digits.” If you purchased Medeco locks with your machine the ID will
begin with “7RA” followed by digits.”
CHECKING SHIPMENT: Be sure to check the shipment against the Bill of Lading for shortages. Also, check for
external damage to the packaging. Note any shortages and/or damage to the packaging on the Bill of Lading in
the presence of the carrier and ask the carrier to initial on the Bill of Lading accordingly. Immediately report any
shortages or damage to the packaging to the carrier and American Changer.
TEST: Before permanently installing the changer, do a functional test to verify that there is no shipping damage to
your new changer.
Plug the power cord into a dedicated, grounded 120VAC outlet. The machine is preset to accept $1, $5, $10, and
$20 and dispense 25¢coins (unless otherwise specified at the time of purchase).
Fill each of the coin hoppers with a minimum of 100 coins. On the Main Logic Board, turn the switch on the
bottom right corner “ON.” The rocker switch has an “I” and “O” printed on it. When the “I” is pressed down, the
changer is “ON.”
If the machine does not function properly please contact American Changer’s Technical Support Department at
[e-mail] or 1-888-741-9840.

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2.2 –Mounting Instructions
This machine must be installed in accordance with local codes. If you are unsure in any way what your
local codes are or unsure of anything in the following steps, please hire a licensed professional to
mount your machine.
1. Disconnect any and all AC power going to the machine. (Unplug AC line cord from the rear of the
machine.)
2. Note: You will need to verify with the building code enforcement to see if it is allowable to plug the
changer into a grounded outlet. If it is not, there must be 120VAC run through conduit or other
means to meet local codes to the changer. If it is not required, proceed to step #6.
3. Have a licensed electrician run the conduit, install the new breaker, wire and help decide how the
wiring will enter the changer (from the back or the bottom).
4. After the conduit has been installed, proceed with securing the machine to a stable structure.
5. Find an appropriate stable structure which to secure the machine to.
6. NOTICE: BEFORE SECURING ENSURE THE MACHINE IS LEVEL.

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7. : PROPERLY SECURE MACHINE (PRODUCT) TO THE FLOOR SO THE MACHINE
(PRODUCT) CANNOT BE MOVED OR TIPPED. USE STRUCTURAL SOUND FASTENERS THAT CAN BE
PROPERLY TIGHTENED AND SECURE THE MACHINE (PRODUCT) THROUGH EACH OF THE HOLES IN
THE BASE OF THE MACHINE (PRODUCT) TO THE APPLICABLE SURFACE TO WHICH IT IS BEING
SECURED.
8. Use the four holes located in the back, bottom, or sides of the cabinet to secure the machine to a
stable structure.
9. Verify that the machine is properly secured to the stable structure.
10. Connect your AC line to the outlet. If conduit was run wire it to the power supply located in the
machine.
a. Do not use an extension cord unless allowed by the building electrical code.
b. Installation is completed. Proceed to the “Programming the Changer” section.
The proper performance of your American Changer machine is directly related to the quality of the power it is
supplied. AC power fluctuations, including blackouts, brownouts, over voltages, sags, surges, and spikes may cause
the machine to miss pay. To ensure the most trouble-free operation, we strongly recommend plugging all of our
machines into a DEDICATED AC outlet (this means there are no other machines on location plugged into the same
AC line). A simple way to check if this is true is to turn off the breaker associated with our machine at the breaker
box. No other equipment on location should lose power.
Additionally, if your unit is located in an area prone to lightning storms or other sources of frequent power
disturbances, we also strongly recommend using an Uninterruptible Power Supply (UPS). If power is lost during a
payout to a customer, a UPS will allow your machines to complete the transaction that would otherwise not be
completed. In some cases, a UPS may also correct long-term under and/or over voltages on the AC line by
converting to the proper line voltage before the power reaches the machine.
Every American Changer machine has a surge suppressor built into the main logic board. This helps eliminate
power related noise problems, but it will not protect from substantial voltage spikes or nearby lightning strikes. If
this is a concern for your area, we recommend purchasing a commercial grade UPS with integrated surge
protection. NOTE: A POWER STRIP IS NOT A SURGE PROTECTOR.

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2.3 –ADA Regulations
The American Disabilities Act requires unobstructed access to equipment. Bill insertion and coin removal
are to be no lower than 15 inches and no higher than 48 inches from the floor. This requirement must
be met whether a changer is installed on a base, on a table, or in the wall. NOTE: This drawing is not to
scale.
FLOOR
Wall
Bill Changer
Bottom of Cabinet
Max 21 inches
Bill Acceptor and
Coin Removal
ADA Min 15”
ADA Max 48”

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Section 3 –Operational Overview
3.1 –Component Description
Coin Hopper
The hopper uses the ccTalk communication protocol. It can dispense coins or tokens ranging in size from
21mm to 30mm in diameter and 1.25mm to 3.30mm in thickness. An option is available to dispense
smaller coins.
Bill Validator
This model machine may have been sold without a bill validator. It is intended to work with a 24VDC bill
validator using the MDB protocol.
6-Pin (MDB) Connector Pinout:
Pin #1 - +24VDC Power
Pin #2 - DC Power return
Pin #3 - Not Used
Pin #4 - Master Receive
Pin #5 - Master Transmit
Pin #6 - Communications Common
Put coins into this opening
Coin Counting Optic
Motor
12-Pin female connector
(located in rear of hopper)
Figure 1
6-Pin (MDB)
4
1
6
3
Figure 2

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I/O Board and External LCD Display –
The I/O board allows the main board to interface with the LCD display and displays the packages to the
customer. The LCD display is located behind the I/O board pictured below.
Flex-2 Main Logic Board
Flex I/O to Flex-2
Main Logic Board
Harness
Flex I/O to
Internal 12 Key
Keypad
Flex I/O to 4
Arrow Selection
Overlay
I/O Board
24VDC Power
Input
Select Switch for
accessing the
programming
menu
SD Card
On/Off
Switch
Hopper 1
Hopper 2
Printer
Bill
Validator
Nayax
Credit Card
System
(Optional)
Magtek
Credit Card
Reader

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12 Key Keypad
This model machines uses a 12-key keypad for entering information into the programming menu. It is
mounted on the front of the machine.
Printer
This machine comes standard with an audit/receipt printer.

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Replacing the Printer Paper
Before the printer paper runs out, you might wish to contact your distributor and order more printer
thermal paper. The American Changer part number is AC7071-01, and it is a special brand which is hard
to find. Many owners of this product make the mistake of purchasing the incorrect paper type or have a
problem loading the paper. Please follow the steps of either Method #1 or Method #2 below to
properly load your thermal printer with new paper.
Method #1 –Automatic Feed:
NOTE: This method must be performed with the board power ON.
1. If there is paper remaining on the previous roll, it must be removed before proceeding. Move the
“Paper Feed Lever” from the DOWN to the UP position (refer to Figure P2), and then pull out the
remaining paper from the rear of the printer and discard the roll.
Opening in rear of
printer. Paper is
loaded through this
opening

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Paper Feed Lever in the down position
Paper Feed Lever in the up position
2. Move the “Paper Feed Lever” back to the DOWN position. Slide a new roll of paper onto the “Roll
Holder,” oriented so the paper comes off on the side toward the printer (refer to Figure P3 for the
correct placement).
3. Wrap the paper under the “Paper Guide” and begin to feed it into the “Paper Slot.” You do not
need to fold or cut the paper in any way; it should be left square in the front. At a certain point as
the paper is being fed in, the printer will detect it and automatically feed it to the printing position.
When done, the setup should look like Figure P3.
Paper
Feed
Lever

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1. IMPORTANT! Turn OFF the Main Board power, and turn it ON again after a few seconds. Note: The
printer will not work until the power has been cycled!
2. Enter the Setup Mode and perform a Printer Test. Make sure the printer prints all of the lines of
text and cuts off the paper.
Method #2 –Manual Feed:
NOTE: This method can be performed with the board powered ON or OFF.
1. If there is paper remaining on the previous roll, it must be removed before proceeding. Move the
“Paper Feed Lever” from the DOWN to the UP position (refer to Figure P2), and then pull out the
remaining paper from the rear of the printer and discard the roll.
2. With the “Paper Feed Lever” still in the UP position, slide a new roll of paper onto the “Roll Holder,”
oriented so the paper comes off on the side toward the printer (refer to Figure P3 for the correct
placement).
3. Wrap the paper under the “Paper Guide,” and begin to feed it into the “Paper Slot.” You do not
need to fold or cut the paper in any way; it should be left square in the front. Continue to feed the
paper into the slot, through the print head, until it passes out through the front of the machine
(refer to Figure P4).
4. Move the “Paper Feed Lever” back to the DOWN position. The printer is now ready to print.
5. Enter the Setup Mode and perform a Printer Test. Make sure the printer prints all of the lines of text
and cuts off the paper.

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3.2 –Functional Description
1. Dispense
The coin hopper content can be defined by entering its value in the
programming menu, for example, $00.25.
2. Payment
The desired payout and cost must be selected by one of the four
buttons. Once selected, the payment type needs to be selected. Value
can be up to $999.99. There are several ways to pay:
Cash
Using either a bill validator and/or a coin acceptor. Deposits are
accumulated until the selected cost is reached and then the item(s) are
dispensed. If overpaid, change is given if applicable. A partial payment
can be cancelled, and change is returned if applicable.
Tokens
Insert a token as a form of payment to receive a preset quantity of
tokens. This is commonly referred to as “Party Tokens”.
Credit Card
A normal insert, swipe, or contactless transaction is performed. Accepts
Visa, MasterCard, American Express and Discover cards based on
merchants account configuration.
3.3 –Out-of-Service Conditions & Error Codes
System
Failures
Below are conditions that will cause the machine to go into
an “Out-of-Service” mode.
Coin Hopper
Coin Hopper Error Conditions
If the hopper fails and a second hopper is not present, the
machine will go out of service. If both hoppers have the
same valued coins, the payout will be completed from the
still operational hopper. Status of the hoppers can be seen
in the System Info menu.
Optos
Indicates the coin counting optic is blocked. The exit path
may be obstructed, or the Optic Board may be bad.
No Comm.
The Flex-2 Board is unable to communicate with the coin
hopper. The hopper may be disconnected, have a
damaged harness, or may need to be repaired or replaced.
High
Current
The hopper motor exceeded its maximum threshold for
current. Inspect for a jammed coin preventing the coin belt
from moving, or a stalled or shorted motor. Repair or
replace the hopper.
Bill
Validator
(Upper)
Bill
Validator
(Lower)

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Low
The amount of coins in the coin hopper is below its
operational threshold. First ensure there are enough coins
in the coin hopper to completely covert the metal plates
located at the bottom of the hopper. Second use Scotch-
Brite to scrub the metal plates. This is effective on dull
plates. Repair or replace the hopper.
Timed Out
The coin hopper did not complete a payout in its allotted
time frame. Check the hopper for any coin jams or
mechanical obstructions preventing coins from exiting.
Have the unit repaired or replaced.
Bill Validator
Bill Validator Error Conditions
If the validator fails, the display will show a Credit Card
Only message. The status of the validator can be seen in
the System Info menu.
Motor
Validator stacker/transport motor has failed. Repair or
replace the bill validator.
Sensor
Sensor failure. Check for dirty sensors. Repair or replace
the validator.
CheckSum
Indicates error with the firmware file stored on validator
main board. Repair or replace the bill validator.
Jammed
A bill or debris is jammed in the validator bill path. Check
bill path for a jammed bill or debris. Repair or replace the
bill validator.
Cashbox
The cashbox is not installed on the bill validator. Ensure
the bill box is properly installed on the bill validator. Repair
or replace the bill validator.
No Comm.
The Flex-2 Board is unable to communicate with the bill
validator. Ensure the validator harness is connected
securely. Repair or replace the bill validator.
Out of
Service
The Flex-2 Board has tried to enable the validator several
times without success.
Credit Card
Credit Card Processing Device Error Conditions
If the credit card processing device fails, the display will
show a Cash Only message. The status of the credit card
processing device can be seen in the System Info menu.

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No Comm
The Flex-2 Board is unable to communicate with the credit
card processing device.
No Reader
A credit card reader is not detected. The credit card reader
may be disconnected or defective. This error only occurs
when using a DataCap Systems Tran device.
Printer
In/Out
Printer Error Conditions
Error
An error occurred while printing
Head Up
Printer head is not in its locked position
RAM Fail
A RAM failure occurred
Out of
Paper
Paper is not present in the printer
CRC Failure
A CRC failure occurred
Cutter Fail
Cutting blade is unable to reset to home position.
No Comm.
This means the Flex-2 main logic board is unable to
communicate with the printer
High Temp
The thermal head temperature is above its operational
range.

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3.4 –Programming Menu
To enter the programming menu, begin by pressing the “Select Switch” on the Flex-2 main logic board.
Pressing the select switch will bring the display to show “Enter Access Code.”
Use the Flex Programmer Board to enter the access code. The default code from the factory is “1234”
To exit the programming menu or the “Enter Access Code” screens press the “Select Switch”
Use the Flex Programmer Board to navigate the menus. Press the “Cancel” button and enter a menu
number to be brought immediately to that menu or press the Back/Next button to step through the
menus.
All the menus work the same:
No/Yes: Selects status
Back/Next: Selects the item
Exit: Exits the setup menu
NOTE: ALL MENUS MAY NOT APPLY TO YOUR SPECIFIC MODEL MACHINE. UNUSED MENUS WILL BE
IDENTIFIED BY AN ASTERISK *.
Menu 01 –Print Help Menu
A list of the menus and their corresponding numbers is printed by the external printer.
Menu 02 –System Info
The payout information and configuration settings are printed by the external printer. Aside from those,
the following information is also included in the System Info printout:
Software Revision
Valid1 Status
Valid2 Status
Hopper #1 Status
Hopper #2 Status
Hopper #3 Status
Hopper #4 Status
Credit Status
Printer Status
Coin Acceptor
Bill Dispenser
Temperature Info
WebServer Info
Menu 03 –Button Price
Define the amount charged for each selection (1-4).
Menu 04 –Button Payout
Sets up payout count for the 4 selection buttons.