Cassida 8800R User manual


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This manual contains important information on safety measures and operational
features. Please read it carefully before operating your bill counter and reader, and
keep it for future reference.
While every effort has been made to include all features into this user manual,
specifications stated may not reflect all the features of the later software versions.
If you have questions about your Cassida 8800R and its operation, please contact
technical support at www.CassidaUSA.com/support
CHOKING HAZARD.
SMALL PARTS.
WARNING: RISK OF
ELECTRICAL SHOCK.
DO NOT DISPOSE
IN TRASH.
WARNING: HAZARDOUS
MOVING PARTS
Not for children under 3
years old.
This equipment is to be serviced
by trained personnel only.
Follow appropriate local
electronics scrap procedure.
Do not place fingers, hair, clothes,
lanyard... near moving parts.
PROP 65 WARNING. This product may contain chemicals known to the
State of California to cause cancer, or birth defects or other reproductive harm.
http://oehha.ca.gov/

Cassida 8800R Mixed Currency Counter & Sorter 1
When using this unit, basic safety precautions should always be observed, including the following:
• Do not use this unit in areas where it may be exposed to water or any other liquids
• Only use the power cord supplied with the machine. Plug the power cord into a properly
grounded wall outlet. Do not remove the ground pin from the power cord. Failure to properly
ground the machine can result in severe injury or fire.
• Make certain the unit is installed on a flat surface. Do not operate the machine in areas with high
temperature, humidity or smoke, as these conditions may prevent proper operation.
• This unit is designed for indoor use in a ventilated environment. Keep the machine away from
direct sunlight and strong magnetic fields. These could interfere with the counterfeit detection
sensors.
• When not using the unit for an extended period of time, disconnect the power cord from the wall
outlet.
• Unplug the unit from the wall outlet before cleaning. Use a damp cloth or specifically designed
maintenance accessories such as an air duster, soft bristle brush, or cleaning cards.
• To avoid the risk of electrical shock, do not disassemble this unit. Disassembly will expose you to
dangerous voltages and other safety risks. Incorrect reassembly can cause electrical shock when
the appliance is subsequently used.
• Take the unit to a qualified technician when service or repair is required. Do not try to replace
any parts yourself, unless assisted by a Cassida Technical Service Center. Supplied spare parts
are intended for use by qualified personnel only.
Important Safety Notes

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1.1 About the Cassida 8800R ________________________________________________________________ 4
1.2 Box Contents ____________________________________________________________________________ 4
1.3 Specifications ____________________________________________________________________________ 5
1.4 Front View _______________________________________________________________________________ 6
1.5 Rear View________________________________________________________________________________ 7
1.6 Control Panel ____________________________________________________________________________ 8
1.7 Home Screen_____________________________________________________________________________ 9
2.1 Powering Up ___________________________________________________________________________ 10
2.2 Loading the Hopper ____________________________________________________________________ 10
2.3 Carrying the Unit _______________________________________________________________________ 12
3.1 Auto & Manual Mode __________________________________________________________________ 12
3.2 Mix Mode ______________________________________________________________________________ 13
3.3 Sort Mode ______________________________________________________________________________ 13
3.4 VSort Mode_____________________________________________________________________________ 14
3.5 Face Mode______________________________________________________________________________ 14
3.6 Orientation Mode _______________________________________________________________________ 15
3.7 Count Mode ____________________________________________________________________________ 15
3.8 Add Function____________________________________________________________________________ 16
3.9 Batch Function __________________________________________________________________________ 16
3.10 Add+Batch Function _____________________________________________________________________ 17
4.1 Report __________________________________________________________________________________ 17
4.2 Serial Number Report ___________________________________________________________________ 17
4.3 Print ____________________________________________________________________________________ 18
4.4 Menu ___________________________________________________________________________________ 18
Table of Contents:
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Cassida 8800R Mixed Currency Counter & Sorter
5.1 Counterfeit Detection ___________________________________________________________________20
5.2 Half Note Detection _____________________________________________________________________20
5.3 Double Note Detection __________________________________________________________________ 21
5.4 Chain Note Detection ___________________________________________________________________ 21
5.5 Contact Image Sensor __________________________________________________________________ 21
6.1 Maintenance ___________________________________________________________________________22
6.2 Feed Gap Adjustment ___________________________________________________________________ 24
6.3 Calibration Procedure ___________________________________________________________________25
6.4 Troubleshooting ________________________________________________________________________27
6.5 Warranty _______________________________________________________________________________ 31
6.6 Contact Information _____________________________________________________________________ 31
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Thank you for choosing the Cassida 8800R Mixed Currency Counter & Sorter.
The Cassida 8800R is a 1-pocket bill counter, reader and sorter. It has a convenient touch control
panel and display which offers best-in-class user experience with high level of performance.
The Cassida 8800R comes with a variety of operating modes and functions: Mix, Sort, VSort, Count,
Face, Orient, Add and Batch to meet all counting needs.
• Cassida 8800R Bill Counter & Reader
• Power Cord
• User Manual
• Cleaning Brush
• Calibration Sheet (White Paper Card)
• External Display
• Printer Cable
1.1 About the Cassida 8800R
1.2 Box Contents
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INTRODUCTION
1.

Cassida 8800R Mixed Currency Counter & Sorter
Power supply
Power consumption
Counting speed
Applicable bill thickness
Hopper capacity
Stacker capacity
Batch range
Feeding system
Display
Counterfeit detection
Ambient temperature
Operating humidity
Size
Weight
AC 100-240 V, 50/60Hz
≤ 70W
up to 1,200 bills/min
0.07-0.15mm
500 bills
200 bills
1 - 999 bills
Roller friction system
Touch screen TFT, 3.5’’
UV, MG, IR and 2 CIS
32° F - 104° F (0° - 40°C)
40% - 90%
10.7’’ x 11.3’’ x 11.2’’
(271mm x 287mm x 285mm)
13.2 lbs (6 kg)
1.3 Specifications
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1.4 Front View
1. Bill Guides
2. Hopper
3. Hopper/Start Sensor
4. Control Panel
5. TFT Touch Screen
6. Stacker
7. Stacker Sensor
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Cassida 8800R Mixed Currency Counter & Sorter
1.5 Rear View
8. Carrying Handle
9. Back Door Handle
10. External Display Port
11. Power Outlet & Fuse
12. Power Switch
13. USB Port
14. Printer Port (RJ-11)
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1.6 Control Panel
KEY
1. CUR Button
2. Navigation Buttons
3. MODE Button
4. MENU Button
5. BATCH Button
6. ADD Button
7. DISPLAY
8. REPORT Button
9. PRINT Button
10. CLEAR Button
11. START/STOP Button
FUNCTION
Changes the currency type.
Move cursor up or down/select or back in Menu/increase or
decrease the batch amount.
Changes mode (MIX, SORT, VSORT, COUNT, FACE, ORIENT).
Shows settings.
Activates/Deactivates Batch function.
Activates/Deactivates Add function.
Shows amount of bills counted, error codes, currencies, which modes.
Shows the detailed Report Screen. Displays the Serial Number (if
pressed twice).
Prints receipt when printer is connected.
Resets the count.
Starts (when in manual start) or stops the count.
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2911
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Cassida 8800R Mixed Currency Counter & Sorter
1.7 Home Screen
1. Currency Selected
2. Batch Function Activated/Deactivated
3. Number of Rejected Bills
4. Customizable User Name
5. Date & Time
6. Total Value of Bills Counted in MIX, SORT, VSORT, FACE and ORIENT Modes or the
Last Number of Bills Counted in COUNT Mode
7. Number of Bills Counted
8. Add Function Activated/Deactivated
9. Adjustable Speed (800, 1000, 1200 bills/min)
10. Starting Mode (Auto/Manual)
11. Mode (MIX, SORT, VSORT, COUNT, FACE, ORIENT)
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Ensure the hopper and stacker are empty. Attach power cable to rear of the machine, plug into
a three-prong outlet and turn the power switch, located on the rear of the machine, to the ON position.
The unit will load and conduct a power on self-test (POST). The screen will display “0” when the unit
is ready to operate.
In order to avoid jams and ensure proper operating speed of the machine, it is important to correctly
load the hopper. Cassida recommends to not use more that 500 bills at a time and change to manual
mode until the technique of loading bills is mastered. Follow the 3-step loading technique below to
ensure smooth bill feeding.
1. Make A Stack
Correct or remove bills that are severely wirnkled, damaged or folded. Square the bill stack.
2.1 Powering Up
2.2 Loading the Hopper
GETTING STARTED
2.
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Cassida 8800R Mixed Currency Counter & Sorter
After turning the machine on for the first time it will default to MIX mode, and “MIX” is displayed on the
home screen.
MIX mode is used to count a stack of mixed denominations. To count mixed bills, place them in the
hopper and follow the procedure described in 2.2 LOADING THE HOPPER. The machine will start
counting and will move the bills from the hopper to the stacker as it counts them. The machine will stop
counting when the hopper is completely emptied. Total number of bills and total value will be displayed
on the home screen. When the operation is complete, you can view a detailed report by pressing the
REPORT button.
To return to MIX mode from another mode, press the MODE button, or on the touch screen press the
mode name, until “MIX” is displayed.
This mode is available either by pressing the MODE button or by pressing the mode name on the
touch screen until “SORT” is displayed on the home screen.
SORT mode allows the user to count and sort bills by one denomination which is automatically
determined by the first bill scanned in the stack. This can be useful to be sure that there are no bills
of other denominations in a large stack of one denomination. The first bill in the hopper determines
the counting and sorting denomination. Any time a bill passes through the machine and does not
conform to the denomination determined by the first bill, the machine will stop and prompt a removal
of the bill that is different in denomination. Once that top bill has been removed press the “START”
key to continue sorting. The total number of bills and total value will be displayed on the home
screen. When operation is complete, you can view a detailed report by pressing the “REPORT”
button.
To return to SORT mode from another mode, press the MODE button, or on the touch screen press
the mode name, until “SORT” is displayed.
3.2 Mix Mode
3.3 Sort Mode
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This mode is available by either pressing the MODE button or by pressing the mode name on the screen until
‘’VSORT’’ is displayed on the home screen.
VSORT mode allows the user to count a mixed stack of bills and separate them by denomination, similar
to a cash register. This mode identifies the first bill in the hopper when the machine begins to count, and if
a different denomination is detected, the machine stops and displays a message. The user must follow the
instructions displayed on that message. Every time a denomination changes, the user must remove all bills
from the stacker and separate them by denomination. When counting is finished, the user will have separated
all bills into piles of each denomination. VSORT by default works with ADD mode, allowing the user to keep
track of the total number of bills along with the total value displayed on the home screen. When the operation
is complete, the user can review a detailed report by pressing the REPORT button.
To return to VSORT mode from another mode, press the MODE button, or on the touch screen press the mode
name, until “VSORT” is displayed.
This mode is available by either pressing the MODE button or by pressing the mode name on the screen until
‘’FACE’’ is displayed on the home screen.
FACE mode allows the user to sort bills based on whether they are loaded into the 8800R face up or face
down. The first bill in the hopper determines the sorting and counting orientation. If the first bill through the
machine is facing up, the machine will count all bills facing up and stop every time the bills are facing down
and display a message on the screen. The bills that are facing the opposite direction will not be counted. Total
number of bills and total value will be displayed on home screen. When operation is complete, you can view
a detailed report by pressing the REPORT button.
To return to FACE mode from another mode, press the MODE button, or on the touch screen press the mode
name, until “FACE” is displayed.
3.4 VSort Mode
3.5 Face Mode
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Cassida 8800R Mixed Currency Counter & Sorter
This mode is available by either pressing the MODE button or by pressing the mode name on the
screen until ‘’ORIENT’’ is displayed on the home screen.
ORIENTATION mode allows the user to count and sort bills by one of the 4 orientations. The first bill in
the hopper determines the counting orientation. Any time a bill passes through the machine and does
not conform to the orientation determined by the first bill, the machine will stop and display a message
on the screen with the instructions to remove the nonconforming bill from the stacker. This bill will not be
added to the count. Total number of bills and total value will be displayed on the home screen.
When operation is complete, you can view a detailed report by pressing the REPORT button.
To return to ORIENTATION mode from another mode, press the MODE button, or on the touch screen
press the mode name, until “ORIENT” is displayed.
This mode is available by either pressing the MODE button or by pressing the mode name on the
screen until “COUNT” is displayed on the home screen.
COUNT mode allows the user to simply count the total number of bills. It does not recognize or record
the denomination of any bills. During COUNT mode, there is no counterfeit detection active.
To return to COUNT mode from another mode, press the MODE button, or on the touch screen press the
mode name, until “COUNT” is displayed.
3.6 Orientation Mode
3.7 Count Mode
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This function is available by pressing the ADD button. When the ADD function is activated “ADD” will be
displayed on the home screen.
In this function, the unit will count multiple stacks of bills while keeping track of the total amount and value of
bills counted. Place the first stack of bills to be counted into the hopper. The number and value of bills will be
displayed on screen. When ready to count the next stack of bills, empty the stacker and add the new stack
to be counted into the hopper. The unit will continue counting and add the new count to the total. When the
operation is complete, you can view a detailed report by pressing the REPORT button. Note that the Cassida
8800R will keep in memory the last value used when turned off.
To exit the ADD function, press the ADD button again.
This function is available by pressing the BATCH button. When the BATCH function is activated, batch size and
“ON” is displayed on the home screen.
BATCH function is used to select a batch quantity for a specific counting process. With the BATCH function
active, the machine counts a preset number of bills and then stops counting when the batch number has been
reached, even if bills remain in the hopper. You may press the BATCH button repeatedly to cycle through
different preset batch quantities (100, 50, 20, 10), or use the “arrow up” and “arrow down” buttons to
manually select your desired batch quantity.
When the set batch quantity is reached, the Cassida 8800R will automatically stop and a “BATCH
COMPLETE” message will be displayed on the screen alongside the number of bills counted. When the
stacker is emptied, the machine will automatically continue to count up to the preset batch quantity to create
another batch.
If the hopper runs out of bills before a batch is completed, the machine will display “BATCH INCOMPLETE”
on screen, At this point, the user may add bills to the hopper to complete the batch or remove the incomplete
batch from the machine.
To exit the BATCH function, press the BATCH button until BATCH disappears on the screen.
3.8 Add Function
3.9 Batch Function
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Cassida 8800R Mixed Currency Counter & Sorter
This function batches the desired quantity of bills and monitors the running total at the same time.
To activate this function, press the ADD and BATCH button until both functions are displayed
on the screen.
To exit the ADD+BATCH function, press the ADD and BATCH button again until BATCH disappears
from the screen.
This function is available by pressing the REPORT button and provides an on-screen report of the
total amount of each denomination counted, the value of the counted bills of that denomination,
and a grand total value of all bills counted.
To exit the report screen, press the left arrow.
This function is available by pressing the REPORT button twice; it provides an on-screen report of
each bill counted with its serial number and denomination.
To exit the detailed report screen, press the left arrow twice.
3.10 Add + Batch Function
4.1 Report
4.2 Serial Number Report
AFTER-COUNT FUNCTIONS
4.
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This function is available by pressing the PRINT button while being on the report screen. If a printer is
connected to the machine, a detailed printout of the counting report will be produced.
Cassdia recommends using the Universal Cash Handling Thermal Printer that comes with all the necessary
cables to work with Cassida’s products.
The Cassida 8800R has a printer port in the back on the machine ( RJ11 Port), refer to section 1.5 VIEWS
OF THE CASSIDA 8800R to see its location. Connect the adapter cable to the printer port (RJ11), and then
connect the adapter cable to the printer cable (comes with the Cassida Thermal Printer). Finally connect the
other end of the printer cable to the printer. See illustration below.
Ensure the printer power is ON before printing.
The Menu can be accessed by pressing the MENU button. To navigate and choose the sub-menu, use the
arrow buttons to go up and down in the Menu, right arrown to select and left arrow to go back.
4.3 Print
4.4 Menu
1. Settings
- UI Color
- Display Brightness
- Username
Accesses 8800R’s settings
Sets interface background color.
Sets the display brightness (Low, Medium, High).
Sets the username displayed on the home screen and the printed
receipt. Use keypad to enter the username, ‘’Del’’ to delete a number
or a letter. Press START/STOP button to save the username and the
left arrow to go back.
Sub-Menu Description
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*Pinter NOT included.
Table of contents
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