AMI Entertainment Ion Rx Operating instructions

PM0721-09
FOR TECHNICALASSISTANCE:
CONTACT YOUR LOCAL DISTRIBUTOR
For a list of distributors, visit us on the Web at
www.amientertainment.com
Ion Rx
Installation & Owner’s
Manual
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | [phone] | +1.561.391.7200

Table of Contents
© 2011 AMI Entertainment Network, Inc.
Ion Rx, Megatouch, Ion, Mega-Lease, Mega-Link, MegaNet, MegaWeb, TournaMAXX and TournaCHAMP are
registered trademarks of AMI.
Reproductionofthismanual,inanyformorbyanymeans,isstrictlyforbiddenwithout the written permission of AMI.
Site Preparation .............................p. 1
Setting up your
Megatouch Game .......................... p. 1
Game Description..........................p. 1-2
General Care
and Maintenance ...........................p. 3-4
Touchscreen Calibration ...........p. 3
Monitor
Adjustment Procedure ..............p. 3
General Circuit Board
Handling Information ..................p. 3-4
Cleaningthe Cabinet .................p. 4
Cleaning the Touchscreen
Monitor .......................................p. 4
Cleaning the Fans and
Vents .........................................p. 4
Watchdog Timer ........................p. 4
Power Cord Security ................p. 4
Optional Rx Cover .....................p. 4
Rx Optional Marquee
Installation Instructions..............p. 5
Software Update Cable ............ p. 6
Megatouch Ion Software
Operator Setup Screens
Flowchart.........................................p. 7-8
Main Menu.......................................p. 9-10
Credits/Pricing Menu ................... p. 11-15
Quick Price Setup......................p. 11
Coin-InMenu..............................p. 12
Coinless Coin Op Menu .............p. 13-14
Rental Mode ...............................p. 14
Freeplay Mode...........................p. 15
Games Menu .................................. p. 15
Game Setup ...............................p. 15
Hi Scores Menu..............................p. 16
View/Clear Hi Scores ...............p. 16
Books Menu....................................p. 16-18
Books Display............................p. 16-17
CashSettlement ........................p. 17-18
System Menu ................................. p. 19
Diagnostics Menu..........................p. 20-21
Hard Drive Self Diagnostics ......p. 21
Network Menu ...............................p. 22-28
Hardware Setup........................p. 22-23
Connection Wizard ....................p. 24-26
AMI Jukebox Mega-Link Setup..p. 27-28
Local Tournament Mode..............p. 29-33
Credit Card Menu ..........................p. 34
Vault Credits ..............................p. 34
Setup Operator Cards...............p. 34
Presentation Menu .......................p. 35
Operator Ad Screens................p. 35
SidebarPromotion .....................p. 35
Sales Enabler Videos................p. 35
Promotion Menu............................p. 36-37
MyMerit .....................................p. 36
Merit Money ...............................p. 37
PromoCredits ............................p. 37
MegaNet Menu ...............................p. 38-40
Megatouch Ion Rx Hardware
DIP Switch Settings .......................p. 41
Troubleshooting ............................p. 42-44
Parts List and Illustrations
Game Illustrations ......................p. 45-46
Replacement Parts List .............p. 47
Connection Diagrams ................p. 48-50
Warranty and Software License
Agreements
Warranty............................................p. 51
Software License Agreement...........p. 52-57
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COPYRIGHT © 2011 AMI ENTERTAINMENT NETWORK, INC.
MEGATOUCH ION RX OWNER’S MANUAL PM0721-09
Site Preparation
IndeterminingthelocationforyourMegatouch
Ionvideo game, consideration must be given
toasuitable, grounded electricaloutlet.Since
the game is a computerized device, it should
have a separate circuit, if at all possible. If a
separate circuit is not available, care should
betaken to providea clean andconstant volt-
age.As a basic guideline, never connect the
unit to a circuit that also supplies power to
freezers,coolersorotherhighpowerconsum-
ingandelectricalnoisegeneratingequipment.
Place the game in a location where nothing
willinterferewith properventilation.Thegame
should not be exposed to any dripping or
splashing liquids. Objects filled with liquid
should not be placed on the unit.
Setting up your Megatouch Game
1. After removing the game from the car-
ton, attach the power cord to the back
of the game near the ON/OFF switch.
Plugthegameintoastandard,grounded
AC outlet.
2. Turn the power switch at the back of
the game to ON and wait for it to go
throughitsboot-upsequence.Thegame
will display the Main Menu Screen.
3. The machine has been preset at the
factory and should not need to be ad-
justed, however it is recommended that
the screen be calibrated (see
Touchscreen Calibration) and the
coin and/or bill acceptor(s) be tested.
1
4. There are many custom settings avail-
ablefor the game.Tocustomize the set-
tings, follow the software instructions in
this manual.
Game Description
The Rx model has one lock located on the
back of the unit. To open the unit, unlock this
lock and lift the front bezel from the rear of
the system. It comes equipped with a coin
mechand/orbillacceptor.Thismodelalsohas
couplersinstalledintherearofthegame.These
areused for future hardware upgradeswhich
includelinking and modemcapabilities. Each
game comes equipped with a wireless USB
adapter that can be used to wirelessly link
twoIongames together.Withtheadditionof a
wirelessrouter, the game(s)can also connect
tothe Internet. The Linksys 802.11G router is
recommended.Formoreinformation,seeCon-
nection Wizard.
All of the major components of the Rx sys-
tem are located inside the cabinet, which
can be opened by unlocking a single lock.
Thesecomponents include themotherboard,
LCD monitor, I/O board, power supply, hard
drive, coin box, and bill acceptor. On the I/O
board (see Figure 34) there are SETUP and
CALIBRATE buttons. Pressing the SETUP
buttonwillbring you totheMain Menu Screen
(see Figure 1). From this screen you can
then adjust the operator options to best suit
yourparticular needs. For calibration instruc-
tions, please see the next section of this
manual.
IMPORTANTNOTICE
While the Megatouch Rx is weather-resistant and designed to channel water away from
internal electronic components, it is not weatherproof. It is recommended that the Rx be
placed in a protected environment out of direct rain and sunlight, such as under a canopy
or awning. If the game does get wet, please turn it off and allow it to dry completely before
continuing play.
When placed outdoors this unit should be properly grounded by using a GFCI (ground fault
circuit interrupter) outlet. Additionally, all extension cords used should be heavy-duty and
rated for outdoor use.
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COPYRIGHT © 2011 AMI ENTERTAINMENT NETWORK, INC.
PM0721-09 MEGATOUCH ION RX OWNER’S MANUAL 2
This model features a widescreen LCD with
an electronic sidebar that provides space
for displaying images, advertisements, and
in-game information. The electronic sidebar
feature allows you to create customized
sidebar images to display during idle mode.
These images can be imported using a USB
pen at the game, or they can be remotely
sent to the game through the Remote Op-
erator Web Site. For more information, see
Sidebar Promotion in this manual, or re-
fer to your Remote Operator Web Site.
Web Marquee Creator
The Web Marquee Creator allows you to go
online to create your own customized mar-
quee for the Rx, which can then be printed
from any computer connected to a printer.
These custom marquees can be used to ad-
vertiseanything you wish to promote. Simply
go to www.meritgames.com/creator.asp and
follow the instructions. This marquee will be
printed out, then folded in half to fit the mar-
queeholder, which canbe attachedtothe top
of your Rx unit. If you wish to install this op-
tionalmarqueeholder, pleasesee the section
“RxOptionalMarqueeInstallationInstructions”
later in this manual.
Credit Card Reader
The game also features a built-in credit card
reader. To enable the credit card reader, you
must connect the game to a broadband
Internet connection, call into the MegaNet
server, and select a rate plan on your Re-
mote Operator Web Site. Credit card func-
tionality requires a broadband Internet con-
nection and a MegaNet subscription.
NOTE: If a Megatouch unit that accepts
credit cards is moved between the U.S. and
Canada, Customer Service must be noti-
fied 2 business days before activating the
credit card feature in the new country. Fail-
ure to notify Customer Service will put the
operator in violation of card processing
regulations, for which the operator assumes
full responsibility. Furthermore, players who
pay by credit card in the new country will be
surprised with currency exchange fees,
which will likely lead them to call their credit
card companies, dispute the charge, and
obtain a charge reversal. The net result will
be a credit card payment refund to the play-
ers, which will hurt revenue.
Mounting the Rx to a Countertop
In addition to the U-bolt located on the rear
of the system, the Rx can also be secured
in a location by mounting it to a countertop
withthe provided bolt, nut, and washers.
To do this, open the Rx and remove the
powersupply.Thiswill giveyou access to the
hole in the center of the Rx’s base, which the
securingbolt will run through.
Position the Rx where you would like it to be
mounted on the countertop, then use the
hole in the center of the game to mark the
drilling location on the countertop. Move the
Rx out of the way, and drill a hole in the
countertop to accept the bolt. Place the Rx
back over the hole and secure it in place
with the bolt, nut, and washers. One washer
should rest inside the hole on the bottom of
theRx’sbase,while theothershouldbeplaced
on the bolt on the underside of the coutertop
and secured in place with the provided nut.
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COPYRIGHT © 2011 AMI ENTERTAINMENT NETWORK, INC.
MEGATOUCH ION RX OWNER’S MANUAL PM0721-093
General Care and Maintenance
NOTE: THIS GAME MUST ONLY BE SER-
VICEDBYQUALIFIED SERVICE PERSON-
NEL.
CAUTION: THERE ARE HIGH-VOLTAGE
PARTS IN THIS GAME. BE CAREFUL
WHEN SERVICING THE INSIDE OF THE
GAME. THE GAME SHOULD ALWAYS BE
UNPLUGGED BEFORE SERVICING.
Touchscreen Calibration
IMPORTANT: You should only touch the
game with your finger during calibra-
tion (don’t lean or touch anywhere else
on the game) and keep your finger as
outstretched as possible, with your
palm and other fingers away from the
screen (so the rest of your hand
doesn’t affect calibration).
•Pressthe“Calib”button on theI/Oboard
(see Figure 34).
•Touch the center of the first cross that
appears and hold it there for 2 sec-
onds. Once you release your
finger, a second cross will appear.
•Touch the center of the second cross
that appears on the screen and hold it
there for 2 seconds.
•Once the second cross is touched and
released, another cross will appear on
the screen. To test the calibration of
the screen, touch the cross with your
finger and slowly drag your finger
around the screen. The cross should
follow your movement.
•Touch the EXIT button.
The game will prompt you to go through the
same steps two more times.
Monitor Adjustment Procedure
The vertical/horizontal controls and bright-
ness/contrast controls are located on the
OSD board, which is located on the back of
the monitor. Pressing the button labeled
Menu on the OSD board will show the on-
screen display on the monitor. Use the Left
andRight buttons tomove through themenu.
Touch Menu again to select the option you
want to change. Use the Left and Right but-
tons to change the option, then select Menu
again to deselect the option. Auto will auto-
matically adjust the size and brightness.
Touchthe Exit buttontoexit.Adjust the moni-
tor controls until the screen looks as sug-
gested in the following steps.
1. Set the game to the Checkerz game
screen.
2. Adjust the vertical and horizontal size
and vertical and horizontal position to
make sure that the game screen fills
the monitor screen and that the game
screen is centered.
3. Adjust the brightness and contrast con-
trols until the top sets of checkers are
a rich red and the bottom set are a dark
gray. The feet on the “Checkerz”
character should be white. (Adjusting
the brightness and contrast can also
correct for a lack of sharpness.)
NOTE: If you are experiencing an issue
where your screen seems to be slightly
shifted, repeat the screen calibration
process, pressing “Auto” on the OSD
board when each new calibration
screen appears BEFORE you calibrate
the screen for that resolution.
General Circuit Board Handling
Information
Before handling any boards, observe the
following procedures:
•Prevent Electro-Static Discharge by:
1. Storing the boards in the anti-
static bags in which they are
shipped.
2. Removing any static charge
from your body before handling
the boards.
3. Using a ground strap when
handling the boards.
•When plugging in connectors to the
board, make sure the connector is
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COPYRIGHT © 2011 AMI ENTERTAINMENT NETWORK, INC.
PM0721-09 MEGATOUCH ION RX OWNER’S MANUAL 4
inserted straight onto the header and
that the connector covers all header
pins.
•Donot connect any peripheral device to
the board if the power is still connected
to the peripheral, or if power is already
applied to the board.
CAUTION: Be extremely careful when re-
placing the lithium battery on the
motherboard. There is a danger of explo-
sion if the battery on the motherboard is in-
correctly replaced. Only replace the battery
with the same type recommended by the
manufacturer. Dispose of used batteries ac-
cording to the manufacturer’s instructions.
Cleaning the Cabinet
•The cabinet should be cleaned with a
damp cloth and mild detergent. Always
apply the cleaner to the cloth and not
directly on the game. Liquids could en-
ter the cabinet and damage electronics
inside.
Cleaning the Touchscreen Monitor
•The touchscreen glass should be
cleaned with a damp cloth and isopro-
pyl alcohol or a non-ammonia cleanser.
Do not use any abrasive or vinegar-
based cleansers, as they will damage
the touchscreen glass.
NOTE: DO NOT USE ANY ABRASIVE
SOLVENTS, ACID OR VINEGAR-BASED
CLEANSERS ON THE MONITOR OR
DECALS.OVER TIME, SUCH CLEANSERS
COULD HARM THE TOUCHSCREEN AND
ERASE THE DECALS. BE CAREFUL NOT
TO USE COMMERCIAL CLEANERS CON-
TAININGANY OF THESE SUBSTANCES.
Cleaning the Fans and Vents
•The fans and vents should be cleaned
of any dust and grime on a regular
basis to ensure proper ventilation of
the game.
•To ensure proper operation of the
game, it is important that all fans are
operating correctly and that the airflow
is unobstructed. Make sure nothing is
placed inside the cabinet or next to the
fan vents that would inhibit the flow of
air. Also, if any fans are not operating,
it is important that they be replaced.
Watchdog Timer
This game has been equipped with a feature
that allows it to automatically reboot if it en-
counters a problem. The watchdog timer will
reboot the machine within 5 minutes after a
failure,allowing the gameto automatically re-
setitself if a problemarises without needinga
technicianpresent.
Power Cord Security
Use the provided tie wrap to secure the
power cord to the U-bolt on the back of the
game (see Figure 33 at the rear of this
manual).
This will prevent unnecessary strain or ac-
cidental removal of the cord if the game is
turned or moved.
NOTE:Make sure thatthe plug is fully seated
in the game after attaching it to the U-bolt.
Optional Rx Cover
ThereisanoptionalvinylcoverfortheRx(part
number: HW0339-01) that can be ordered
throughyourdistributor.Thiscovercanbeused
to better protect your Rx while not in use.
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | [phone] | +1.561.391.7200

COPYRIGHT © 2011 AMI ENTERTAINMENT NETWORK, INC.
MEGATOUCH ION RX OWNER’S MANUAL PM0721-09 5
Rx Optional Marquee Installation Instructions
CAUTION
WHILE THE RX MARQUEE IS OPTIONAL, DUE TO THE STRONG ADHESIVE USED TO
SECURE IT, ONCE IT IS INSTALLED, IT IS NOT MEANT TO BE REMOVED.
The marquee should never be used as a handle when servicing the game, as it was not
designed for this purpose. When used inappropriately in this fashion, the marquee
could break, causing the bezel to slam down and thereby damaging the system.
The monitor bezel should always be opened by using the handle on the rear of the
coin/bill acceptor.
Before you begin installation:
Line up the marquee as shown in FigureA. The right side of the marquee (looking from
the front) should be even with the front of the plastic on the coin/bill acceptor, and the
frontbase ofthe marquee should be even across the front of the monitor bezel. Thisstep
is just so you can see how the marquee should fit without using any adhesive. You may
also find it helpful to use a pencil and draw and very light line on the top of the bezel to
mark the rear of the marquee. You can then follow this guideline when you permanently
secure the marquee to the bezel.
COIN/BILL
ACCEPTOR
MONITOR
Marquee Installation:
1. Remove the two strips covering the two pieces of tape on the bottom of the
marquee.
2. Carefully line up the marquee on top of the bezel. Follow any guidelines you have
drawn for yourself, or refer to Figure 1 for placement.
3. Press down on the base of the marquee to ensure that the adhesive has fully bonded
with the bezel.
FIGUREA-RX MARQUEE PLACEMENT(SIDEVIEW)
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COPYRIGHT © 2011 AMI ENTERTAINMENT NETWORK, INC.
PM0721-09 MEGATOUCH ION RX OWNER’S MANUAL 6
Software Update Cable
Discs have been provided with your game in the event that you need to reinstall the
software at any time. The included SATAupdate cable may be required for software updates
dependingonthe type of SATADVD drive youhave.It is needed foruse with internal SATADVD
drives,so make sure tokeep the cablefor any futuredisc-installed software upgrades.It should
be connected to the game as shown in the figure below.
Connecting a SATA DVD Drive
•Turn off and unplug the game.
•Unlock and open the cabinet by lifting the bezel from the rear of the unit.
•Locate the unconnected end of the software upgrade power cable, routed near the
hard drive (see figure below for reference). Connect this cable to the SATApower cable
input on the back of your SATADVD drive.
•Connect the SATA data cable (either the one that came with your external DVD drive,
or the provided cable that came with the game) to the software upgrade data port
inside the game (see figure below). Connect the other end of this cable to the SATAdata
cableinput on the back of your DVDdrive (referto figure below).
•Plug in and turn on the game and continue with the software update as normal. When
finished, we recommend that you keep the provided SATA data cable connected to
your DVD drive and only connect it to the update port inside the game during updates.
SOFTWARE UPGRADE
DATA PORT
PROVIDED SATA DATA CABLE
(FOR USE WITH INTERNAL
SATA DVD DRIVES)
SATA DATA
CABLE INPUT
SATA POWER
CABLE INPUT
SOFTWARE UPGRADE POWER CABLE
(LOCATED INSIDE THE GAME,
ROUTED NEAR HARD DRIVE)
REAR VIEW OF
SATA DVD DRIVE
FIGUREB- INTERNALVIEW OFMEGATOUCHRX
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COPYRIGHT © 2011 AMI ENTERTAINMENT NETWORK, INC.
MEGATOUCH ION RX OWNER’S MANUAL PM0721-09
Credits/Pricing
Games
Hi Scores
Books
System
Diagnostics
Tournament
Network
Credit Card
Presentation
Promotion
MegaNet Books Display
Cash Settlement Setup
Cash Settlement Collection
Set Time
Security Setup
Volume Control
Set 6 Star PIN
Data Transfer
Options
AMI Setup
System
Books
Enable 6 Stars
Default Language
Player selectable language
Language buttons have flags
Show games unavailable in current language
Enable theft deterrent
Enable Educational Attract Mode
Enable Attract Mode Sounds
Tournament Mode
Show prize pools on Main Menu
Enable TouchTunes
Enable TouchTunes Hi-Resolution Mode
Enable AMI
Enable Light Show
Cash Settlement Collection
Revenue Details/Cash Out
Fee Details
Clear/Complete Collection
Options
Security Setup
Enter Security PIN
Options
Auto Clear
Hi Scores
No Names in
Hi Scores
(game list)
Clear All Games
View/Clear High
Scores
Games
Main Menu
Hi Scores
View/Clear
High Scores
Options
Game Setup
Options
Quick Price Setup
Coin-In
Value of Credit
Credit Card Pricing
Pay Per Time
Coinless Coin Op
Clear Credits
Free Credits
Options
Credits/Pricing
Puzzles
Cards
Erotic
Strategy
Mega-Link
New Games
Action
Quiz & Word
Enable
All Games
Factory Default
Games
Price Display
Freeplay Enabled
Enable Coinless Coin Op
Enable Rental Mode
Game Setup
Options
Enable erotic games
Allow game continue
Show deck cards
Allow bonus replay
Enable easy mode
Continuous bonus round
Linked games enabled
Photo Hunt hints
Trivia rounds/bonus
Show correct answer in Trivia, Power Trivia
and Snap Shot
Enable free gamein Solitaire
Split column move in Power Solitaire
Enable free gamein Power Solitaire
Category same for all in Power Trivia
Enable consolation question in Power Trivia
Face up cards, player selectable in Tri Towers
Checkerz Rules
Enable Kids Club category
Enable Premium Erotic Ad Screen in Idle
Force Slow Senior Game Play
Sticker Book Timer Options
Disable Questionable Content
Options
Clear All
Clear One
Individual Game
Price/Credits
Cost to continue
Default Games
Clear One
Clear All
Enable All Games
Operator Setup Screens Flowchart
7
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PM0721-09 MEGATOUCH ION RX OWNER’S MANUAL
Credit Card
Functionality Test
Credit Card Pricing
Setup Operator Cards
Vault Credits
Options Add/Edit Billboard
Set Start/End Date
Remove Billboard
Remove All Billboards
Enable Premium Erotic
Enable MegaWeb
Enable Operator Website
Enable Hot Topics
Price/Credits
Default Games
Clear One
Clear All
Enable All Games
Access Sales Enabler Videos
Manage Sidebar Images
Import Sidebars
Sidebar Promotion
MegaNet
Premium Erotic
Operator Web Access
MegaWeb
Hot Topics
Options Options
Operator Ad Screens
Sidebar Promotion
Options
Presentation
My Merit
Merit Money
Promo Credits
Options
Promotion
Hot Topics
Options
Enable My Merit
Enable Merit Money
Enable Promo Credits
Start Time
End Time
Idle Time
Number of Free Credits
View Player Data
Show Game Play Frequency
Show Player Hi Scores
Backup/Restore
Start Time
End Time
Free Game Limit
Set PIN
Options
Promo Credits
My Merit
Merit Money
Operator Ad Screens
Enable Credit Card Functionality
Pulse Hard Meter For Credit Card Purchases
Network Options
Dial-Up Options
Tournamaxx Options
Network Options
Tournament
Set Up Tournament
Clear Winners
Reset All
Credit Card
Wireless Ethernet
Wired Ethernet
Dial-Up
Connection Log
Location Info
Connection Wizard
Connection Diagnostics
Network Options
Connect to MegaNet
Network
Options
Diagnostics
Video Test
I/O Test
Touchscreen Calibration
Touchscreen Test
Checksum Test
System Info
Verify Databases
Hard Drive Self Diagnostics
View System Log
Clear Tournamaxx Databases
Tournamaxx Options
Network Options
Set MegaNet Server
Set MegaNet ID
Set Update Time
8
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