C46-5495 Rev -
Congratulations on your
purchase of the Andrea
USB-UNIV Universal
Headset Adapter!
USB-UNIV
Universal Headset
Adapter
TECHNICAL SERVICE
We hope that you enjoy your USB-UNIV
Adapter. If you have additional questions,
please visit our website at:
www.andreacommunications.com/support
or call Andrea Communications's Technical
Service team at 1-800-442-7787
(USA & Canada) for assistance.
TROUBLESHOOTING
If you encounter the following problems:
No sound from headset ear phone while
an audio CD plays from computer.
A. Check all connections making sure the color
coded jacks are correctly installed.
B. Check that the correct audio device is
selected in the PCs control panel
C. Check output volume level adjustment in
software and on the cable module.
If you encounter the following problems:
Microphone does not record sound when
using a voice-recording application.
A. Check all connections.
B. Bring the microphone closer to your mouth.
C. Check input control for proper level in
software.
D. Check that microphone is not muted on
cable module or in the PCs microphone
audio panel.
CONNECTING YOUR USB-UNIV
UNIVERSAL HEADSET ADAPTER TO YOUR
COMPUTER
1. Plug USB connector into USB slot on your
computer.
2. Connect your headset, headphone or
microphone to the color coded jack(s) on
the USB-UNIV Adapter.
Andrea's USB-UNIV Universal Headset Adapter
is a high fidelity external sound card device with
stereo input and output.
The USB-UNIV is a Universal Headset Adapter
that will connect with both Computer Headsets
with pink and green plugs as well as Mobile
(TRRS) headsets with a single black plug.
WARRANTY INFORMATION
Please visit our website at:
www.andreacommunications.com/warranty
