Angel Watch R Series User manual

SERIES R
USER GUIDE
21.5.AWCR
Angel Watch
FREE SIM CARD NOW INCLUDED!
SIM CARD PACKED SEPARATELY. DON'T THROW IT OUT!

Angel Watch™ provides a secure, easy,
distraction-free way to monitor and connect
with your kids and other vulnerable loved ones
from anywhere over the cellular network.
Activate your included Red Pocket GSMA SIM
card today and connect your Angel Watch™ to
service though AT&T's powerful network. Stay
connected with contract-free month-to-month
service for only $10/month and enjoy no risk of
overage charges and free international calling!*
Please read this manual carefully to setup your
watch correctly and really get the most out of it.
HD Camera
Waterproof
SIM Card Slot
Rear Magnetic USB Charging Dock &
Vital Sign Sensors
WELCOME TO ANGEL WATCH™
Flashlight
Power On &
SOS Button
Speaker
Angel Watch
Back Button
Microphone
Angel Watch
*USA Only. Red Pocket Mobile is a US wireless communications services provider.
Monthly cost correct at the time of printing. Pricing subject to change. Intl calls 80+ Included countries
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WiFi + 4G Cellular Internet Connectivity
GPS, WiFi and LBS geo-positioning
Current & Historic GPS Tracking & Geo-Fencing
Reliable Cellular SOS Emergency Calling
Control & Monitor from your Angel Watch app
Two-way Cellular + Video Calls
Pedometer, Calorie Consumption, Distance
Covered & Sleep Quality Monitoring
Remotely capture Body Temperature, Blood
Pressure & Heart Rate*.
HD Photo and Video Camera
Voice and Picture Messaging
Discreet Remote Listening (Sound Guardian)
Heart Rewards to Gamify Good Behavior
Secure Parent Controlled Phone Book
Do-Not-Disturb & Class Schedule
Fall Alert & Medication Reminder**
Lost Watch Finder
Internet & Social Media Free
Weather Conditions & Outside Temperature
Multiple Alarm Clocks & Do Not Disturb
16 Languages
Worldwide GSM Network Compatibility
Low Battery Alerts sent to your App
ANGEL WATCH™ KEY FEATURES
*Angel Watch™ is not a medical device. Consult your physician for medical monitoring.
** Series R Assist Only 2

Activate the GSMA SIM card included in your
package at angelwatchco.com/activate*
Unscrew watch's SIM cover and insert the (now
activated) SIM into the slot: chip facing up, cut
corner edge going in first. Press deeply using SIM
tool and click in place. Screw cover on with rubber
seal (ridge down). Power on or reboot in Settings.
After boot up, wait for 1 minute, then swipe down
on the watch face. Confirm you have 4G with at
least two bars of service. If no service is
available, see p.6, reboot outdoors and try again.
Download the Angel Watch™ app. Accept all
permissions and create an account. Password
must be 6-12 characters (only letters & numbers).
Select NORTH AMERICA as your account region.
Pair yourwatch with the Angel Watch™ App. On
the watch open the 'QR Code' app, then press
'RegCode'. On the app tap to scan watch code.
Set a nickname for the wearer (no punctuation)
and your relationship in "I am", e.g. I am Mom.
Allow up to 24 hrs for your network to improve.
ACTIVATED SIM REQUIRED FOR APP REGISTRATION
Always reboot your watch after inserting any SIM
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QUICK START GUIDE
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3

A BIT ABOUT CELLULAR NETWORKS
Like a cell phone, Angel Watch™ requires a
cellular data connection to operate outside of
WiFi (e.g. park, street, etc) and communicate
with the Angel Watch™ app.
For customers in the USA, we have included a
SIM card from our partner Red Pocket Mobile
(GSMA) to offer an affordable, pre-paid, plug &
play solution through AT&T's powerful network.
Activate the SIM at angelwatchco.com/activate
and select a plan with around 1GB of data &
1000 minutes. This is usually sufficient.
With Red Pocket's pre-paid monthly plans, you'll
have no contract, no commitment and no credit
check. You will never get charged for overage
usage, and there's even free international calling
to 80+ countries- all for just $10/month. This can
be paused or stopped without any penalties.
We only offer support for Red Pocket Mobile.
Other GSM networks are compatible but with
varying degrees of difficulty to set up correctly.
If traveling, you may use nearly all worldwide
networks. Angel Watch is fully unlocked.
Never change your app account region
regardless of where you travel. It must always
remain on N. America.
USING OTHER NETWORKS
Angel Watch™ is an unlocked GSM device compatible on any
worldwide GSM network. US networks in particular often require
workarounds with varying degrees of complexity and strongly
recommend using the included SIM card.
We offer only limited support for other networks. 4

1. Charge your Angel Watch™ fully using the
magnetic USB charging cable, face down to
avoid accidental disconnection of the magnets.
It may take up to 15 minutes to display a
charging icon on the watch. While plugged in,
your Angel Watch™ will be unresponsive.
2. Activate your included GSMA SIM by visiting:
angelwatchco.com/activate
3. Shutdown (turn off) your Angel Watch™.
(Settings - Shutdown)
4. Unscrew the watch's water resistant SIM
cover and insert your activated SIM card with
the chip face up (with the watch facing up) and
the cut corner edge going into the SIM slot first.
5. Use the small SIM tool provided to push the
SIM card in deeply until it clicks into place.
6. Replace the SIM cover making sure to include
the waterproof rubber seal (ridge down). Screw
the cover back on so it's comfortably tight.
5. Power on your Angel Watch™ by pressing the
SOS/Power-On button or go to Settings-Reboot.
THE MORE DETAILED
SETUP GUIDE
5
REGISTERING & INSTALLING YOUR SIM

6. The watch will register onto the network
after around 1 minute. Swipe down on the
watch face (from the very top of the display) to
pull down the status indicator bar and you
should see signal bars with either 4G.
If you do not see 4G, and instead there is
asymbol with an exclamation [!]mark in the
indicator bar, the SIM is not readable or
inserted correctly. Remove the SIM, wipe clean,
and re-insert with the the chip facing up and
the cut corner going in first. Push in deeply with
the SIM tool until it clicks into place. Screw the
cover back and reboot. You should now see
bars of service.
If you see a sideways triangle in the indicator
bar, this means ‘no service’. Please wait a few
minutes for the watch to obtain the network’s
signal. If the triangle still remains, the watch is
either out of network coverage or your SIM was
not activated correctly. Try stepping outside
and rebooting. If that fails, check the SIM in
another phone (with WiFi disabled). If it does
not work, check the SIM activation or contact
the network provider.
If you are having difficulties locating or
communicating with the watch in general,
delete your device from the app and re-
register it with the watch's QR Code (RegCode).
Confirm your APN settings by going to
Settings-Mobile Networks-APN. For Red Pocket
GSMA, it should always be Airvoice Wireless.
For other GSM networks, search online for your
network provider's APN settings and select, edit
or add accordingly (Settings-Mobile Networks-
APN). Please also ensure VoLTE is switched on.
6

MORE OF A VISUAL LEARNER?
Head on over to our YouTube channel and
watch our Set Up Video Tutorial
i. Your email address is valid. It's needed
password recovery and never shared.
ii. Your password is between 6-12 characters
and uses only letters and numbers.
iii. Your ‘Area’ is set to NORTH AMERICA
1. Download the Angel Watch app from your
app store or point your camera at this QR code
to download. Allow all permissions.
2. Register your new account ensuring that:
3. To the right of the 'Scan QR Code' line, tap
the icon to open the scanner.
4. On the watch, go to the 'QR Code' app, tap
the 'RegCode' and scan using the app.
5. Set a nickname for the wearer without using
apostrophes or symbols and update your
relationship, e.g. I am Mom.
Having issues registering? Is your RegCode
showing all 0's? Please see page 21.
For security, any change of SIM will factory
restore the watch requiring re-registration.
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SIM MUST BE ACTIVATED PRIOR TO APP REGISTRATION
PAIR YOUR ANGEL WATCH™ WITH THE APP

If your app region (Area) is incorrect, change it
now. If you are unable to do so, click 'Login'
with the incorrect region, go to 'ME', then
'Delete Account' and re-register a new account
with the correct Area. You may use your old
email address again.
For the security of your child, any future
attempts to link their Angel Watch™ to a new
Angel Watch™ app account will always require
the permission of the administrator.
If you are unable to locate the watch on the
map after pressing the green pin, check you
are using the correct APN setting for the watch.
For Red Pocket GSMA, your selected APN
should be Airvoice Wireless. Go to Settings-
Mobile Networks-APN to confirm or update.
Reboot outside where GPS satellites can acquire
the watch's position without obstruction.
If you are using another network provider,
search online for your provider's Android APN
settings, update in Network Settings and Use.
The watch's location on the map may show that
it is far away from its actual location. Allow
24hrs for the network to improve and note the
multiple location sources and accuracy:
GPS is very accurate (5m-50m) and requires
a clear view of the sky to acquire satellites.
WiFi is moderately accurate (50m-500m)
and uses your internet's IP address location.
LBS is the least accurate (50m-500m) and
estimates its proximity to the nearest tower
when no other location sources are available.
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CLOCK FACES
Press and hold down to swipe through various
clock faces. Tap to select your preference.
CONTACT
To add, edit or delete contacts, use the Phone
Book on the Angel Watch™ app. Tap the green
camera icon to add a picture. Enter contacts in
[phone] format. Activated cellular service
is required for contacts to appear on the watch.
WECHAT
This is the messaging app between the Angel
Watch™ app (using 'Chat') and the watch's
WeChat app. The watch can send voice &
picture messages to Family Members, who are
able send voice, picture & texts to the watch.
Messages are shared within the Family Member
group. The Line app offers direct messaging.
FRIENDS
Up to four Angel Watches™ can add each other
as friends for direct voice and picture
messaging. To add a friend, ensure watches
are connected to the same WiFi and have
bluetooth enabled. Place watches close
together, open the ‘Friends’ on all watches and
wait up to 1 min. for the icons to go from grey
to color. Select an icon to represent the friend.
PHONE
Use the dial pad to freely dial any number.
This can be disabled using the Angel Watch™
app by selecting ‘Function Restrictions’ and
turning off ‘Enable Dialpad’.
GET TO KNOW
YOUR WATCH’S APPS
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Schedule
Math
All trusted 'Family Members' can add, remove
or change contacts using the app. To avoid
unsolicited calls to your child, activate 'Reject
Strange/Unknown Call' in the app so that only
phone numbers added to the watch's Contacts
will be able to call it.
VIDEO CALL
Enjoy HD video calls between the Angel
Watch™ and the app by trusted and approved
Family Members.
‘Family Members’ are individual Angel Watch™
app account holders who have scanned and
added the watch to their own account and had
the connection approved by the administrator.
CAMERA
Take HD pictures straight from the watch
GALLERY
View pictures taken from the watch. For your
child's safety, it is not possible to export or
share pictures from the Gallery.
CHILDHOOD
View class schedules as entered into the
Angel Watch™ app with ‘Timetable’ for easy
visual access to classes and other regular
weekly commitments. Use this for school,
church, or any regular events. On the app,
click ‘+’ to add classes. Press on a number in
the left column (1,2,3 etc) to set period.
Timed mental arithmetic challenges.
It’s not as easy as it looks!
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Translate
Calendar
Calculator
Line
SETTINGS
Device specific settings including where to
Reboot, Mobile Data settings (APN), Wifi, Device
Info (IMEI), Date & Time and more. The Angel
Watch™ app maintains all other controls.
STEPS
Counts total lifetime steps while wearing the
watch. It is not possible to reset this as all
Health data should be read from Health on the
Angel Watch™ app.
APP STORE
Install available child safe applications.
Line is a third party app available across
multiple platforms that allows
communication outside of the Angel
Watch™ ecosystem.
Click ‘Start’, enter the watch’s phone
number, accept all terms and continue
registration.
Unable to receive Line's activation SMS on
the Angel Watch™ app? Enable 'Receive
Watch Text Messages' on the app. Failing
that, continue activation over WiFi and
insert the Angel Watch™ SIM into another
phone to receive the SMS activation code.
Return SIM and reboot after activation.
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AppCode
RegCode
QR CODE
Point your phone camera at the code to
download the Angel Watch™ application.
Your code to pair your watch to the Angel
Watch™ app. Scan to add your device after
account registration or click ‘+’ on the home
screen (top right) to add more watches.
TEMP
Select either Forehead, Wrist or Real-Time to
acquire the wearer's body temperature.
The watch must be worn for at least 30 minutes
in normal temperatures prior to taking a
reading. In colder or warmer climates, the
watch should be worn for nearer an hour prior.
Ensure a tight fit while reading. Readings may
be less accurate in colder or warmer than
average conditions.
Readings can be taken remotely with the app!
HR & BP
Also take Heart Rate and Blood Pressure
remotely using the app! Results are then sent
back to your app and saved for your future
reference.
A good healthy resting Heart Rate for children
aged 6-15 should be between 70-100 bpm.
Normal blood pressure for school aged children
is around 97/112 mmHg.
Blood Oxygen (SPO2H) can only be taken from
the watch itself. It should not be below 90% at
any age. Normal range is 95%-100%. Abnormal
ambient temperatures may skew results. 12

PHONE BOOK
Add up to 10 phone numbers to your Angel
Watch’s phone book. Enter the number in the
following format: [phone]. Add an image
to the contact with the green camera icon.
CHAT
Use this to send/receive picture voice and text
messages to the watch's WeChat app.
Chats are shared amongst all Family Members.
Direct person-to-person messaging can be can
be done using the Line app.
It is not possible to text from the watch using
WeChat. This can be done using the Line app.
CALL
Enter the watch's phone number here to call it,
although it may be easier to just save your
child's number as a regular cell phone contact.
MAP
Tap on the map and press green pin in the
information box to fetch your watch's location.
Note the source being used to find the watch's
location is indicated in the map's address box.
GPS (5m-50m): Clear view of the sky is required
WiFi (50m-500m): Location based on IP address
LBS (50m-1000m): Proximity to closest cell tower
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IT MAY TAKE UP TO 24HRS FOR ALL FEATURES TO
APPEAR IN YOUR ANGEL WATCH™ APP
GET TO KNOW
THE ANGEL WATCH™ APP

HEALTH
View Steps, estimated Calories burned,
Distance covered, Sleep Quality, Heart Rate &
Blood pressure (which can also be taken
remotely).
Note that measurements are in Centimetres
and weights in Kilograms.
NOTIFICATIONS
Low Power, SOS alerts and other notifications.
ALARMS
Set up to three alarms and chose frequency.
REWARDS
Gamify good behavior with love hearts- e.g. 10
love hearts earned in a week for a pizza night!
REMOTE CAMERA
Concerned about safety and need images?
Capture images remotely that save in the app.
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Toggle between current and all Angel Watch™
users on the same screen
See selected Angel Watch™ user’s location
See your location as the app user
Create Geo-Fences to be alerted when the
watch enters or exits the area. Press '+', tap to
drop a pin and select radius of your fence.
Tracking movement history
Toggle Normal, Satellite & Traffic views

TIMETABLE (SERIES R KIDS ONLY)
Allow your child to have easy visual access to
classes and any other regular weekly events.
Click ‘+’ to add classes and press on a number
in the left column (1,2,3 etc) to set period and
the schedule will be sent to the watch.
VIDEO CALL
Make & receive video calls to or from registered
Family Members on the app and watch.
If 'Video Call' does not appear on your app,
start a video call from the watch to yourself
and it'll prompt Video Call to appear in the app.
For security, only Family Members are able
make or receive video calls. Use the Line app
to add contacts without providing full access to
the watch (location, contacts, etc).
SOS
Three numbers can be entered as emergency
contacts. When the SOS button on the watch is
pressed for 3 seconds, it will call the numbers in
order, one after the next, until answered. SOS
notifications are sent to all Family Members.
App notifications must be enabled by the app
user to receive SOS push notifications.
LOCATION UPDATE SCHEDULE
Select the time interval to fetch the watch's
position. Higher frequency will affect data and
battery life. When historic tracking or geo-
fencing is not required, switch to Sleep Mode
(i.e. location on demand) to conserve data and
power. Whichever setting you choose, you are
always able to fetch the current location
manually using the green pin on the map.
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FALL NOTIFICATION (SERIES R ASSIST ONLY)
Enable Fall Notification to alert Family
Members of quick movement met with a
sudden stop.
'Fall Notifications with Call' require that 'Fall
Notifications' is also switched on.
Fall Notification calls require SOS emergency
contacts to be entered in the SOS feature and
will dial the SOS contacts in sequential order
until someone answers.
Angel Watch will attempt to call the first
emergency, ring five times, then try and call
the second number and so on in two full cycles
(six call attempts) before terminating.
MEDICATION REMINDER (SERIES R ASSIST ONLY)
You can set multiple medication reminders to
go off either once, every day, or only on set
days.
Your medication reminder is a text prompt on
the watch itself. You may also add an audio
prompt that you can record yourself.
Press and hold the to record. Release to
end your recording. Use the back button to
erase and re-record if needed.
To use a voice prompt message you must also
enter a text prompt message.
Abrupt daily actions could simulate a fall.
Please consider this when adding SOS dialling
contacts- particularly if adding emergency services.
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SOUND GUARDIAN (AUDIO DROP-IN)
Angel Watch™ can be configured to monitor
one-way audio from the watch without any
notification whatsoever on the watch.
Enter your phone number (not the watch) and
press Activate Call Back to receive a one-way
call back from the watch with an open line.
FAMILY MEMBERS
Family Members are individual app account
holders who have added the watch to their own
Angel Watch™ app account and have had that
request approved by the Administrator (the
first person who registered the watch). The
administrator alone has the sole ability to
approve or reject connection requests.
For your children's safety, only approved
Family Members can make & receive video
calls. The Line app can circumvent this.
DO NOT DISTURB
Select up to four times on specified days where
incoming calls and messaging will be blocked.
PHONE BOOK
Add up to 10 phone numbers to your Angel
Watch’s phone book. Enter the number in the
following format: [phone]. Add an image
of the contact with the green camera icon.
SMS ALERTS
Enter the parent’s phone number to be alerted
by SMS if the watch's battery is critically low or
the SOS prompt has been activated. These
notifications are also sent through the app but
SMS alerts are helpful in areas of low/no data.
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SET LOCATION BASE STATION (LBS)
If permitted by your provider, LBS uses the
proximity to the nearest cellular tower in areas
when no better sources are available (e.g. in an
underground parking). Accuracy is 50m-1000m.
FIND WATCH
Press to locate your Angel Watch™. A sound
will play loudly through the watch’s speaker.
FUNCTION RESTRICTIONS
Toggle on/off the watch’s ability to freely dial
numbers using the keypad or disable the GPS.
SCHEDULE SHUTDOWN
Set times for watch to either reboot or
shutdown.
If you are in an area of intermittent coverage
or on the move frequently, rebooting daily to
refresh your network may be helpful.
LANGUAGE
Choose to select from 16 languages.
TIME ZONE
Over-ride your watch's automatically selected
network date and time.
BODY TEMPERATURE MEASUREMENT
Remotely read the wearer's Body Temperature
and view historical data from all readings- even
those requested on the watch.
Normal body temperature should be between
97°F - 99°F, ideally at 98°F.
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NIGHT POWER SAVINGS MODE
Disconnect from 10pm to 6am every night to
save data and battery consumption.
RECEIVE WATCH TEXT MESSAGES
Intercept the SMS messages sent to the watch
on your app and choose to enable or disable.
REJECT UNKNOWN/STRANGER CALL
Activate this function to block unwanted calls so
only saved Contacts are able to call the watch.
SET DEVICE WIFI
View the WiFi networks around the Angel
Watch regardless of where you are and set the
WiFi connection remotely. You may also
update WiFi in the watch’s settings directly.
REMOTE SHUTDOWN
Remotely shutdown your Angel Watch™.
RESET DEVICE
Restore your Angel Watch™ to factory settings.
If you do not see this setting or are unable to
communicate with the watch, you can also
reset the device with a SIM swap. Exchange the
SIM for any other, reboot, and the device will
reset. You will need to re-register your watch.
Ensure you insert the SIM chip up, cut edge first
and use the SIM tool to push down and click
into place. Always reboot after inserting a SIM.
REMOTE RESTART
Restart your Angel Watch™ from the app.
This is helpful if you are separated from the
watch and you're having connection issues.
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