Angel Watch R Series User manual

22.11.AWR.NA
SERIES R
USER GUIDE
Mama
Incoming Call

HD Camera Microphone
Angel Watch™ provides a secure, easy,
distraction-free way to monitor and connect
with your kids and other vulnerable loved
ones from just about anywhere.
For U.S. customers, your included SIM card
connects your Angel Watch™ through AT&T
or T-Mobile's powerful nationwide network.
Stay connected with contract-free, month-
to-month pre-paid service without risk of
overage charges.
Please read this guide carefully to ensure
you set up your watch correctly.
Water-
Resistant SIM
Card Slot
Rear Magnetic USB Charging Dock &
Vital Sign Sensors
WELCOME TO YOUR ANGEL WATCH!
Flashlight
Power On &
SOS Button
Speaker
Back Button
1

WiFi + 4G Cellular Internet Connectivity
GPS, WiFi, LBS Positioning & Geo-Fencing
Be alerted remotely of watch removal
Reliable Cellular SOS Emergency Calling
Control remotely with the Angel Watch app
Secure Parent-Controlled Phone Book
No Internet, Games or Social Media
Two-way Cellular + Video Calls
Pedometer, Calorie Consumption, Distance
Covered & Sleep Quality Monitoring
Remotely read Body Temp, BP & Heart Rate*
HD Photo and Video Camera
Voice and Picture Messaging
Discreet Remote Listening (Sound Guardian)
Gamify Good Behavior with Heart Rewards
Do-Not-Disturb & Class Schedule
Fall Alert with Emergency Calling
Medication Reminder**
Lost Watch Finder
Multiple Alarm Clocks & Do Not Disturb
16 Languages
Worldwide GSM Network Compatibility
Watch Low Battery Alerts sent to your App
ANGEL WATCH™ KEY FEATURES
*Angel Watch™ is not a medical device. Consult your physician for medical
monitoring.
** Series R Assist Only 2

Activate your included SIM card at
angelwatchco.com/activate (USA Only)
Pop out the watch's SIM tray using the SIM
tool and insert your activated nano SIM (chip
facing up, notch outwards). Push tray back in
until edge is flush with the watch casing.
Restart Angel Watch™ (SETTINGS-REBOOT).
Swipe down on watch face to confirm you
have 4G with min. two bars of service.
If not, see p.6 or reboot outdoors.
Download the Angel Watch™ app. Allow all
permissions. Use an 8-12 character password
with at min. one capital letter, no symbols.
Select account 'Area' as NORTH AMERICA
To pair with the Angel Watch™ App, swipe
across to the 'QR Code' app on the watch
and select the 'RegCode'.
On the app, tap to scan the watch QR
code. Set a nickname for the wearer (no
punctuation) and your relationship in "I am",
e.g. I am Mom.
ACTIVATED SIM OR WIFI REQUIRED FOR PAIRING.
ALWAYS REBOOT WATCH AFTER INSERTING SIM.
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QUICK START GUIDE
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6

Angel Watch™ requires cellular service to
operate outside of WiFi and maintain
connection to the Angel Watch™ App.
With Angel Watch™ being its own cellular
device, there's no need for you to change
whichever network you're personally on.
For US customers, we offer a free SIM card
from our network partner with affordable,
pre-paid, plug & play service through AT&T or
T-Mobile's Extended Range 4G LTE network.
There are no commitments, no contracts,
and no risks of receiving overage charges.
Activate SIM at angelwatchco.com/activate
For international customers, select any
standard phone plan (not a wearable or IOT
plan) with at >1GB data, SMS, Voice Minutes
and Caller ID. Ensure you use your network's
recommended Android APN (data) settings.
USING OTHER U.S. NETWORKS
Angel Watch is a 4G Android-based device.
CDMA carriers including Verizon, US Cellular and
Cingular are not supported.
You may use other operators but we strongly
suggest only using the included SIM card for an
optimal, fully supported experience.
Visit our website's SUPPORT page to learn more.
With any network, your Angel Watch™ App
account area must be set to NORTH AMERICA.
MORE ABOUT CELLULAR NETWORKS
4

1. Charge your Angel Watch™ fully using the
magnetic USB charging cable, face down to
avoid accidental disconnection.
It may take up to 15 minutes to display a
charging icon. While charging, your Angel
Watch™ will be unresponsive.
2. Activate your included SIM by visiting:
angelwatchco.com/activate
(or visit your non-US network's website)
3. Turn off Angel Watch™ (Settings-Shutdown)
4. Slide open the watch's SIM tray using the
SIM tool.
5. Insert your activated nano SIM (chip facing
up, notch outwards).
6. Push tray back in all the way until flush.
7. Power on your Angel Watch™ by pressing
the SOS/Power-On button, or go to Settings-
Reboot if you did the above while powered on.
8. The watch will take ~1 minute to register to
the network. Swipe down on the watch face
(from the very top of the display) to pull down
the menu and see signal bars with 4G or LTE.
THE DETAILED
SETUP GUIDE
5
REGISTERING & INSTALLING YOUR SIM

Connect to WiFi and check for firmware
updates (Settings-More-Device Info).
If you are able to call but your watch
shows 'Offline', you are likely using the
incorrect APN. Use an alternative APN.
Visit support.angelwatchco.com and
search 'What are the correct data/APN
settings for Angel Watch?' for the latest,
most up to date information.
Delete your Angel Watch™ App account
(ME-Delete Account) and re-register.
Choose NORTH AMERICA as your region
and re-pair the watch.
If you have no service and instead see a:
Symbol with an exclamation [!] mark, the SIM
is not readable or not inserted correctly.
Slide open the watch's SIM tray using the
SIM tool and insert your activated nano SIM
(chip facing up, notch outwards). Push tray
back in until edge is flush with the watch
casing and go to Settings-Reboot. 
Sideways triangle this means ‘no service’.
Please wait a few minutes for the watch to
obtain the network’s signal. If the triangle
remains, the watch is either out of network
coverage or your SIM was not activated.
Step outside and reboot. If that fails, check
the SIM in another phone (with WiFi
disabled). If that fails, contact your network.
If difficulties persist with locating or calling;
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3.
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FACING ANY CONNECTION ISSUES?
Go to page 21 or visit
[email protected]

MORE OF A VISUAL LEARNER?
Scan the QR Code on the START HERE card
or head over to our YouTube channel and
watch our Setup Video Tutorial
7
WATCH PAIRING REQUIRES CELLULAR DATA OR WIFI
PAIRING ANGEL WATCH™ WITH THE APP
1. Search 'Angel Watch' app your the App
Store or point your camera at this QR code to
download. Allow all permissions & tracking.
2. Register your new account ensuring that:
i. Your email address is valid. It's needed
for password recovery and never shared.
ii. The password is 8-12 characters long, no
symbols, and at least one capital letter.
iii. Your ‘Area’ is set to NORTH AMERICA
3. To the right of the 'Scan QR Code' line, tap
the icon to open the scanner.
4. On the watch, go to the 'QR Code' app, tap
the 'RegCode' and scan using the app.
5. Set a nickname for the wearer without
using apostrophes or symbols and enter
your relationship, e.g. I am Mom.
Having issues registering? See page 20.
For security, any change of SIM will factory
reset the watch and require re-registration.

If your app region (Area) is incorrect click
'Login' with the incorrect region, go to 'ME',
then 'Delete Account' and re-register a new
account and select North America. You may
re-use your original email address.
All Family Members must use the same
'area'. This is required for the initial pairing
permission notification sent to the admin.
If you are unable to locate the watch on the
map after pressing the green pin, check the
latest network APN setting by going to
support.angelwatchco.com and search
'What are the correct data/APN settings for
Angel Watch?'
On the watch go to Settings > Mobile
Networks > APN to update selection.
Reboot watch outside where GPS satellites
can acquire the watch's position without
obstruction to obtain accurate positioning.
The watch's location on the map may show
that it is far away from its actual location.
The map can take a moment to download.
Please allow 24hrs for the network to
improve and consider the source accuracy:
GPS is very accurate (5m-50m) and
requires a clear view of the sky.
WiFi is moderately accurate (50m-500m)
and uses your internet's IP location.
LBS accuracy is (50m-500m) and
estimates its proximity to the nearest
tower. This is only used when no other
location sources are available.
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CLOCK FACES
Press and hold down to swipe through
various clock faces* and select preference.
PHONE
Use the dial pad to freely dial any number.
Disable this with the app. Select ‘Function
Restrictions’ and turn off ‘Enable Dialpad’.
CONTACT
To add, edit or delete tamper-proof contacts
onto the watch, use the Angel Watch™ app
Phone Book feature. Tap the green camera
icon to add a picture. Enter contacts in
[phone] format and make a test call, if
you receive a "voicemail not setup error", re-
add your contact without the +1. Service and
coverage is required to modify contacts.
CHAT
This is the messaging app between the Chat
feature on Angel Watch™ app and the
watch's Chat app. The watch can send
direct or shared family group voice & picture
messages with Family Members (p.12).
Chat also allows for watches to connect as
'Friends' for direct watch-to-watch voice &
picture messaging (See 'Friends' p.11)
SMS
If enabled, SMS can be used to send text
messages.
To intercept SMS messages, go to 'SMS
Messages' on the Angel Watch™ app.
GET TO KNOW
YOUR WATCH’S APPS
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*Series R Only. Series R Assist has a single face with dynamic, interactive functions.