Angel Watch R Series User manual

22.11.AWR.NA
SERIES R
USER GUIDE
Mama
Incoming Call

HD Camera Microphone
Angel Watch™ provides a secure, easy,
distraction-free way to monitor and connect
with your kids and other vulnerable loved
ones from just about anywhere.
For U.S. customers, your included SIM card
connects your Angel Watch™ through AT&T
or T-Mobile's powerful nationwide network.
Stay connected with contract-free, month-
to-month pre-paid service without risk of
overage charges.
Please read this guide carefully to ensure
you set up your watch correctly.
Water-
Resistant SIM
Card Slot
Rear Magnetic USB Charging Dock &
Vital Sign Sensors
WELCOME TO YOUR ANGEL WATCH!
Flashlight
Power On &
SOS Button
Speaker
Back Button
1

WiFi + 4G Cellular Internet Connectivity
GPS, WiFi, LBS Positioning & Geo-Fencing
Be alerted remotely of watch removal
Reliable Cellular SOS Emergency Calling
Control remotely with the Angel Watch app
Secure Parent-Controlled Phone Book
No Internet, Games or Social Media
Two-way Cellular + Video Calls
Pedometer, Calorie Consumption, Distance
Covered & Sleep Quality Monitoring
Remotely read Body Temp, BP & Heart Rate*
HD Photo and Video Camera
Voice and Picture Messaging
Discreet Remote Listening (Sound Guardian)
Gamify Good Behavior with Heart Rewards
Do-Not-Disturb & Class Schedule
Fall Alert with Emergency Calling
Medication Reminder**
Lost Watch Finder
Multiple Alarm Clocks & Do Not Disturb
16 Languages
Worldwide GSM Network Compatibility
Watch Low Battery Alerts sent to your App
ANGEL WATCH™ KEY FEATURES
*Angel Watch™ is not a medical device. Consult your physician for medical
monitoring.
** Series R Assist Only 2

Activate your included SIM card at
angelwatchco.com/activate (USA Only)
Pop out the watch's SIM tray using the SIM
tool and insert your activated nano SIM (chip
facing up, notch outwards). Push tray back in
until edge is flush with the watch casing.
Restart Angel Watch™ (SETTINGS-REBOOT).
Swipe down on watch face to confirm you
have 4G with min. two bars of service.
If not, see p.6 or reboot outdoors.
Download the Angel Watch™ app. Allow all
permissions. Use an 8-12 character password
with at min. one capital letter, no symbols.
Select account 'Area' as NORTH AMERICA
To pair with the Angel Watch™ App, swipe
across to the 'QR Code' app on the watch
and select the 'RegCode'.
On the app, tap to scan the watch QR
code. Set a nickname for the wearer (no
punctuation) and your relationship in "I am",
e.g. I am Mom.
ACTIVATED SIM OR WIFI REQUIRED FOR PAIRING.
ALWAYS REBOOT WATCH AFTER INSERTING SIM.
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5
QUICK START GUIDE
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6

Angel Watch™ requires cellular service to
operate outside of WiFi and maintain
connection to the Angel Watch™ App.
With Angel Watch™ being its own cellular
device, there's no need for you to change
whichever network you're personally on.
For US customers, we offer a free SIM card
from our network partner with affordable,
pre-paid, plug & play service through AT&T or
T-Mobile's Extended Range 4G LTE network.
There are no commitments, no contracts,
and no risks of receiving overage charges.
Activate SIM at angelwatchco.com/activate
For international customers, select any
standard phone plan (not a wearable or IOT
plan) with at >1GB data, SMS, Voice Minutes
and Caller ID. Ensure you use your network's
recommended Android APN (data) settings.
USING OTHER U.S. NETWORKS
Angel Watch is a 4G Android-based device.
CDMA carriers including Verizon, US Cellular and
Cingular are not supported.
You may use other operators but we strongly
suggest only using the included SIM card for an
optimal, fully supported experience.
Visit our website's SUPPORT page to learn more.
With any network, your Angel Watch™ App
account area must be set to NORTH AMERICA.
MORE ABOUT CELLULAR NETWORKS
4

1. Charge your Angel Watch™ fully using the
magnetic USB charging cable, face down to
avoid accidental disconnection.
It may take up to 15 minutes to display a
charging icon. While charging, your Angel
Watch™ will be unresponsive.
2. Activate your included SIM by visiting:
angelwatchco.com/activate
(or visit your non-US network's website)
3. Turn off Angel Watch™ (Settings-Shutdown)
4. Slide open the watch's SIM tray using the
SIM tool.
5. Insert your activated nano SIM (chip facing
up, notch outwards).
6. Push tray back in all the way until flush.
7. Power on your Angel Watch™ by pressing
the SOS/Power-On button, or go to Settings-
Reboot if you did the above while powered on.
8. The watch will take ~1 minute to register to
the network. Swipe down on the watch face
(from the very top of the display) to pull down
the menu and see signal bars with 4G or LTE.
THE DETAILED
SETUP GUIDE
5
REGISTERING & INSTALLING YOUR SIM

Connect to WiFi and check for firmware
updates (Settings-More-Device Info).
If you are able to call but your watch
shows 'Offline', you are likely using the
incorrect APN. Use an alternative APN.
Visit support.angelwatchco.com and
search 'What are the correct data/APN
settings for Angel Watch?' for the latest,
most up to date information.
Delete your Angel Watch™ App account
(ME-Delete Account) and re-register.
Choose NORTH AMERICA as your region
and re-pair the watch.
If you have no service and instead see a:
Symbol with an exclamation [!] mark, the SIM
is not readable or not inserted correctly.
Slide open the watch's SIM tray using the
SIM tool and insert your activated nano SIM
(chip facing up, notch outwards). Push tray
back in until edge is flush with the watch
casing and go to Settings-Reboot. 
Sideways triangle this means ‘no service’.
Please wait a few minutes for the watch to
obtain the network’s signal. If the triangle
remains, the watch is either out of network
coverage or your SIM was not activated.
Step outside and reboot. If that fails, check
the SIM in another phone (with WiFi
disabled). If that fails, contact your network.
If difficulties persist with locating or calling;
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3.
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FACING ANY CONNECTION ISSUES?
Go to page 21 or visit
[email protected]

MORE OF A VISUAL LEARNER?
Scan the QR Code on the START HERE card
or head over to our YouTube channel and
watch our Setup Video Tutorial
7
WATCH PAIRING REQUIRES CELLULAR DATA OR WIFI
PAIRING ANGEL WATCH™ WITH THE APP
1. Search 'Angel Watch' app your the App
Store or point your camera at this QR code to
download. Allow all permissions & tracking.
2. Register your new account ensuring that:
i. Your email address is valid. It's needed
for password recovery and never shared.
ii. The password is 8-12 characters long, no
symbols, and at least one capital letter.
iii. Your ‘Area’ is set to NORTH AMERICA
3. To the right of the 'Scan QR Code' line, tap
the icon to open the scanner.
4. On the watch, go to the 'QR Code' app, tap
the 'RegCode' and scan using the app.
5. Set a nickname for the wearer without
using apostrophes or symbols and enter
your relationship, e.g. I am Mom.
Having issues registering? See page 20.
For security, any change of SIM will factory
reset the watch and require re-registration.

If your app region (Area) is incorrect click
'Login' with the incorrect region, go to 'ME',
then 'Delete Account' and re-register a new
account and select North America. You may
re-use your original email address.
All Family Members must use the same
'area'. This is required for the initial pairing
permission notification sent to the admin.
If you are unable to locate the watch on the
map after pressing the green pin, check the
latest network APN setting by going to
support.angelwatchco.com and search
'What are the correct data/APN settings for
Angel Watch?'
On the watch go to Settings > Mobile
Networks > APN to update selection.
Reboot watch outside where GPS satellites
can acquire the watch's position without
obstruction to obtain accurate positioning.
The watch's location on the map may show
that it is far away from its actual location.
The map can take a moment to download.
Please allow 24hrs for the network to
improve and consider the source accuracy:
GPS is very accurate (5m-50m) and
requires a clear view of the sky.
WiFi is moderately accurate (50m-500m)
and uses your internet's IP location.
LBS accuracy is (50m-500m) and
estimates its proximity to the nearest
tower. This is only used when no other
location sources are available.
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CLOCK FACES
Press and hold down to swipe through
various clock faces* and select preference.
PHONE
Use the dial pad to freely dial any number.
Disable this with the app. Select ‘Function
Restrictions’ and turn off ‘Enable Dialpad’.
CONTACT
To add, edit or delete tamper-proof contacts
onto the watch, use the Angel Watch™ app
Phone Book feature. Tap the green camera
icon to add a picture. Enter contacts in
[phone] format and make a test call, if
you receive a "voicemail not setup error", re-
add your contact without the +1. Service and
coverage is required to modify contacts.
CHAT
This is the messaging app between the Chat
feature on Angel Watch™ app and the
watch's Chat app. The watch can send
direct or shared family group voice & picture
messages with Family Members (p.12).
Chat also allows for watches to connect as
'Friends' for direct watch-to-watch voice &
picture messaging (See 'Friends' p.11)
SMS
If enabled, SMS can be used to send text
messages.
To intercept SMS messages, go to 'SMS
Messages' on the Angel Watch™ app.
GET TO KNOW
YOUR WATCH’S APPS
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*Series R Only. Series R Assist has a single face with dynamic, interactive functions.

Schedule
Math
Shutdown & Reboot
Volume & Brightness
Flashlight
Network Settings to change APN
WiFi
Bluetooth- works with most headphones
and hearing assistance devices.
Fall Detection
Date & Time to set preferred formats
Device Info, including your IMEI
Languages and more..
To avoid unsolicited calls to your child,
activate 'Reject Unknown Call' in the App and
only added contacts can call the watch.
VIDEO CALL
HD video calls between the Angel Watch™
and trusted Family Members using the app.
CAMERA
Take HD pictures straight from the watch.
GALLERY
View pictures taken from the watch. These
can be exported using your charging cable
and a computer (see p.11).
DAY TOOLS
Enter and view class schedules.
Timed mental arithmetic challenges!
SETTINGS
Settings include:
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AppCode
RegCode (WiFi or Cellular Data required)
STEPS
Counts lifetime steps. Lifetime step can be
reset by performing a factory reset.
Manage Steps from 'Health' on the app.
APP STORE
Install available child safe applications.
QR CODE
Point your phone camera at the QR code
to download the Angel Watch™ app from
your iOS or Android App Store.
Your watch's unique QR code to pair it
securely to the Angel Watch™ app.
DATA TRANSFER
Plug your 4-pin USB charging cable into your
computer to export and import files to or
from your Angel Watch™ .
Several options will be displayed each with
explanations on data transfer options.
FRIENDS
Open the 'Chat' app to add up to four Angel
Watches as friends for direct messaging.
Connect all watches to the same WiFi and
enable bluetooth (SETTINGS).
Place watches close together, open the
‘Chat’ app on all, tap the 'add contact' icon
on top right. Wait up to a minute for the icons
to go from grey to color and select an icon to
represent friend.
11

TEMP*
Take body temperature readings and
monitor in real-time on the Angel Watch™.
Also take readings and monitor remotely
with alerts using the app.
Wear for at least 30 minutes prior to taking
readings, or nearer 1 hour in colder or warmer
climates. Ensure a snug fit when reading.
Unusual climate may affect results.
HR & BP*
Take Heart Rate and Blood Pressure locally
or remotely using the app. Results are sent
back to your app and saved.
A good healthy resting Heart Rate for
children aged 6-15 is between 70-100 bpm.
Normal blood pressure for school aged
children should be around 97/112 mmHg.
Blood Oxygen (SPO2H) can only be taken from
the watch itself as it requires an adult to hold
and to press it firmly on the skin. SPO2H
should be above 90%. Normal is 95%-100%.
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Family Members are separate Angel Watch™ app
account holders labelled as Mom, Dad, etc.
Family Members must be close and trusted, as they
have full access to all features and settings. Add
other contacts to the Phone Book for calls and SMS or
use a messaging app from the watch's App Store.
Add Family Members by scanning the watch's
RegCode. Admin approval is always required.
FAMILY MEMBERS
*Angel Watch™ is not a medical device. Consult your physician for medical monitoring.

PHONE BOOK
Add up to 10 phone to the watch’s phone
book for direct cellular calling.
Add numbers in [phone] format (+ country
code and number; no spaces). If you receive a
voicemail error when calling, re-add contact
without the +1. Add a contact image using the
green camera icon.
CHAT
Enjoy shared family chats with pictures, voice
and text messages with the watch's Chat app.
Watch messaging is limited to voice & pictures
only. The screen is too small to easily type.
CALL
Enter the watch's phone number here to call.
You may also save the number as a contact in
your personal phone (recommended).
MAP
Tap on the map and press green pin to fetch
your watch's current location.
The location source being used is in the map's
address box. Allow time for map download.
Your watch will use the best source available.
GPS (5m-50m): Satellite positioning (outdoors)
WiFi (50m-500m): Based on home IP address
LBS (50m-1000m): Proximity to nearby tower
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IT MAY TAKE UP TO 24HRS FOR ALL FEATURES TO
APPEAR IN YOUR ANGEL WATCH™ APP
GET TO KNOW
THE ANGEL WATCH™ APP

HEALTH
View Steps, est. Calories burned, Distance
covered, Sleep Quality, Body Temp, Heart
Rate & Blood Pressure (which can also be
taken remotely) and set timings to monitor.
Measurements are in CM and weights in
KG. These cannot be changed.
NOTIFICATIONS
Low Power, SOS alerts and other alerts.
ALARMS
Set and edit up to three alarms.
REWARDS
Gamify good behavior with love hearts-
e.g. 10 love hearts in a week earns a pizza!
REMOTE CAMERA
Concerned about safety? Need images?
Capture images remotely and view gallery.
14
Toggle between current and all Angel
Watch™ users on the same screen
Find Angel Watch™ user location
See your location as the app user
Create Geo-Fences and be alerted when
the watch exits the area. Press '+', tap to
drop a pin and select geo-fence radius.
Tracking movement history
Toggle Normal, Satellite & Traffic views
VISIT OUR YOUTUBE
CHANNEL TO LEARN MORE!

TIMETABLE (SERIES R KIDS ONLY)
Allow your child to have easy visual access
to classes and any other weekly events.
Click ‘+’ to add classes and press on a
number in the left column (1,2,3 etc) to set
period. Schedule will be sent to the watch.
VIDEO CALL
Make & receive video calls with registered
Family Members using the app and watch.
If 'Video Call' does not appear on your app,
start a video call from the watch to yourself.
This will prompt ‘Video Call’ to appear.
For security, only Family Members approved
by the Admin are able have video calls.
SOS
Enter up to 3 emergency contact numbers.
When pressed for 3 seconds, the SOS button
on the watch will dial the each emergency
contact in sequential order for 5 rings, one
after the next until answered.
SOS alerts are sent to all Family Members.
LOCATION UPDATE SCHEDULE
Select the time interval for the watch to fetch
its position. More frequent positioning will
affect cellular data usage and battery life.
When historic tracking or geo-fencing is not
required, use Sleep Mode (Manually Obtain
Position) to conserve energy. You can still tap
the green pin on the app's Map anytime to
fetch the watch's current location. Cellular
service and coverage required.
15

FALL ALERTS
Notify Family Members of a quick movement
met with a sudden stop through the watch's
in-built accelerometer.
Enable Fall Alerts to send fall notifications to
all Angel Watch™ app Family Members.
Use Fall Alert Call to auto-dial SOS emergency
contacts. Enter emergency contacts in order
using the SOS feature (p.15)
Sensitivity of Fall Alerts may be adjusted using
the Angel Watch™ app.
MEDICATION REMINDER (SERIES R ASSIST)
You can set multiple medication reminders to
go off either once, daily, or only on set days.
Your medication reminder is a text prompt on
the watch itself. You may also add an audio
reminder that you can record yourself.
Press and hold the button to record.
Release to end your recording. Use the back
button to erase and re-record if needed.
To use a voice prompt message you must
also enter a text prompt message.
Abrupt daily actions could simulate a fall.
Please consider this when adding SOS dialling
contacts, particularly with emergency services.
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SOUND/VIDEO GUARDIAN (DROP-IN)
Discreetly activate the microphone/camera
on the watch to monitor one-way audio/video
without alerts coming onto the watch.
Enter your phone number (not the watch) in
[phone] format. Press ‘Activate Call Back’
to receive a one-way cellular call.
THIS FEATURE MUST BE USED WITH CONSENT
AND IN ACCORDANCE WITH APPLICABLE LAWS
DO NOT DISTURB
Set up to four times on specified days to block
calls & messages. SOS calling will still function.
SMS ALERTS
Enter the parent’s phone number to be alerted
by SMS if the watch's battery is critically low
or the SOS prompt has been activated. These
notifications are also sent through the app but
SMS alerts are helpful in areas of low/no data.
FIND WATCH
Press to locate your Angel Watch™. A sound
will play loudly through the watch’s speaker.
SET LOCATION BASE STATION (LBS)
If network permitted, LBS estimates the
proximity to the nearest cellular tower when
no better sources are available (e.g.
underground parking). Accuracy: 50m-1000m.
FUNCTION RESTRICTIONS
Toggle the watch’s ability to freely dial
numbers using the keypad or disable the GPS.
LANGUAGE
Choose to select from 16 languages.
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SCHEDULE SHUTDOWN
Set times for watch to reboot or shutdown.
If you are in an area of intermittent coverage
or on the move frequently, rebooting daily to
refresh your network may be helpful.
TIME ZONE
Over-ride your watch's automatically
selected network date and time.
BODY TEMPERATURE MEASUREMENT
Remotely read and monitor the wearer's
Body Temperature and view life-time
historical data from all readings.
Normal body temperature should be
between 97°F - 99°F, ideally at 98°F.
NIGHT POWER SAVINGS MODE
Disconnect from 10pm to 6am every night to
save data and reduce battery consumption.
SMS MESSAGES
Intercept SMS messages sent to the watch
on your app. Choose to enable or disable.
REJECT UNKNOWN CALLER
Activate to block unwanted calls so only
saved Contacts are able to call the watch.
Phone Book contacts must be saved correctly,
e.g. [phone] to be recognized by network.
SET DEVICE WIFI
View the WiFi networks around the Angel
Watch™ from anywhere and set the WiFi
connection remotely; though it is
recommended to update WiFi in the watch’s
settings directly where possible. 18

THE ANGEL WATCH™ PLEDGE
Angel Watch™ is designed to bring you
more comfort while apart and encourage
independence, safely.
It offers the same security as a smartphone
but more relevantly, and without the costs
or risks that come with the exposure to
apps, social media, and the internet.
If you are having issues, or Angel Watch™
does not meet your expectation, please get
in touch and we’ll help you get things right.
We are here for you and will work to meet
your expectations. We really hope you
enjoy your Angel Watch™, with all the fun,
safety and security that it can offer you
and your family.
The Angel Watch Family
REMOTE SHUTDOWN
Remotely shutdown your Angel Watch™.
RESET DEVICE
Restore Angel Watch™ to factory settings.
If you are unable to reset your Angel
Watch™ remotely, open the Phone app on
the watch, enter *#174714#* and press the
green button to factory reset your device.
REMOTE RESTART
Restart your Angel Watch™ from the app.
This is helpful if you are separated from the
watch and you're having connection issues.
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