Arcserve 9000 APPLIANCE SERIES Manual

HARDWARE INSTALLATION GUIDE
Arcserve Appliances 9000 Series
Hardware Installation Guide

Arcserve Appliances 9000 Series Hardware Installation Guide 2
Section 1 Product Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Section 2 Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Section 3 Unpacking the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Section 4 Installing the Rails in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Section 5 Securing the Rails to the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Section 6 Installing the Appliance in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Section 7 Securing the Appliance in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Section 8 Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 9 Cabling the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Section 10 Securing the Cables to the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Section 11 Front Panel Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Section 12 Bezel Installation on the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Section 13 Run Arcserve Appliance Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Section 14 Access Arcserve Unified Data Protection (UDP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Section 15 Contact Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Section 16 Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Table of Contents

Arcserve Appliances 9000 Series Hardware Installation Guide 3
1. Product Ratings
PSU Class Heat Frequency Voltage High line Low line Current
dissipation 200v 240v 100-140V
750 W AC Platinum 2891 BTU/hr 50/60 Hz 100-240V AC 750 W 750 W 10.5 A - 5A
autoranging
Setup location, rack and appliance precautions
nElevated Operating Ambient Temperature - If installed in a closed or multi-unit rack assembly, the operating
ambient temperature of the rack environment may be greater than room ambient temperature. Therefore,
consideration should be given to installing the equipment in an environment compatible with the maximum
ambient temperature (Tma) specified by the manufacturer.
Always keep the rack’s front door and all panels and components on the appliances closed when not servicing
to maintain proper cooling.
nReduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required
for safe operation of the equipment is not compromised. Leave enough clearance, approximately 25 inches in the
front, and 30 inches in the back of the rack to enable you to access appliance components and allow for sufficient
air flow.
nMechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is not
achieved due to uneven mechanical loading.
ALL RACKS MUST BE MOUNTED SECURELY. Ensure that all leveling jacks or stabilizers are properly attached
to the rack. If installing multiple appliances in a rack, make sure the overall loading for each branch circuit does
not exceed the rated capacity.
Do not slide more than one appliance out from the rack at a time. Extending more than one appliance at a time
may result in the rack becoming unstable. Install your appliance in the lower part of the rack because of its
weight and also for ease in accessing appliance components.
nCircuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit
and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be used when addressing this concern.
nReliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention
should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).
Install near appropriate AC outlets, and Ethernet hubs or individual jacks. Be sure to install an AC Power Disconnect
for the entire rack assembly. The Power Disconnect must be clearly marked. Ground the rack assembly properly
to avoid electrical shock.
2. Site Preparation

Before you begin, verify the ship kit includes the following set of installation hardware
B13 (2U) Installation Hardware
Arcserve Appliances 9000 Series Hardware Installation Guide 4
3. Unpacking the Appliance
B13 Sliding Rail Assembly Velcro Straps (two)
Screws (four)
Cone Washers (four)
4. Installing the Rails in the Rack
NOTE: The installation procedures shown in this guide are for use with the
rails and hardware provided in your ship kit. If your rack requires different
hardware, refer to the instructions provided with your rail’s or rack’s ship kit.
Rear End of the Rack
Rear Latch
Step 1
Step 2
Front Latch
Front End of
the Rack Step 3
Step 4
Begin by installing the left rail
Step 1: Fully extend the rear sliding bracket of the rail so that the rail
is as long as possible.
Step 2: Position the rail end piece labeled FRONT facing inward
and orient the rear end piece to align with the holes
on the rear rack flanges.
Step 3: Push the rail straight toward the rear
of the rack until the latch locks into place.
Step 4: For the front end piece, rotate the latch
outward and pull the rail forward until
the pins slide into the flange, and release
the latch to secure the rail in place.
Step 5: Repeat steps 1through 4 to install the
right rail.
NOTE: Make sure the quick rail assemblies are aligned in the rack
not only in the front and back, but are level in height on the left
and right sides for proper alignment for appliance installation.
NOTE: To remove the rails, open the front latch and disengage the rail from
the flange. Pull the entire rail forward to release the rear end of the rail from
the flange.
NOTE: This rail kit is compatible
with square, unthreaded round, and
threaded hole racks.
NOTE: Use the hardware supplied
with your specific rack if different from
the hardware supplied in this kit.

Arcserve Appliances 9000 Series Hardware Installation Guide 5
Square
Hole
Rack
Round
Hole
Rack
5. Securing the Rails to the Rack
Step 1: To secure the rails to the rack for shipping or in unstable
environments, install the supplied screws to the rails.
•For square hole racks, install the supplied conical
washer to the screw before installing the screw.
•For unthreaded round hole racks, install only the
screw without the conical washer.
Step 2: Insert and tighten the two screws using the Phillips #2
screwdriver to secure the rails to the rack.
Intermediate Rail
Inner Rail
White Tab
Step 1
Step 2
6. Installing the Appliance in the Rack
Step 1: Pull the intermediate rails out of the rack until they
lock into place.
Step 2: Release the inner rail lock by pulling forward on the white tabs
and sliding the inner rail out of the intermediate rails.
Step 3: Attach the inner rails to the sides of the system
by aligning the J-slots on the rail with the standoffs
on the system and sliding forward on the system
until they lock into place.
Step 3
J Slot
(continued on the next page)
CAUTION
Use of a mechanical assistant to install and align
the appliance into the rack rails is required.
70lbs+

Arcserve Appliances 9000 Series Hardware Installation Guide 6
Step 4
Step 5
Blue Tab
6. Installing the Appliance in the Rack (continued)
Step 4: With the intermediate rails extended, install the system
into the extended rails.
Step 5: Pull the blue slide release lock tabs forward on both
the rails on both sides, and slide the system into the rack.
SlamLatches
Step 2
Step 1
7. Securing the Appliance in the Rack
Step 1:Slide the appliance all the way into the rack until the
slam latches engage and lock the unit into the rack.
Step 2: To fully secure the system in the rack; for shipment;
or for use in any other unstable environments, locate
the hard mount captive screw under each latch and
tighten each screw using a Phillips #2 screwdriver.
NOTE: To remove the appliance from the rack, liftthe slam latches and slide
the system outof the rack. If locked, use a Phillips #2 screwdriver to unscrew
the captive screws securing the system in place.

Arcserve Appliances 9000 Series Hardware Installation Guide 7
8. Rear Panel Connections
CAUTION
Slide rail/mounted equipment is not
to be used as a shelf or a work space.
EPP
750W
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EPP
750W
94% efficiency
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USB Port
USB Port
ETH0 (Network 1)
ETH1 (Network 2)
ETH2 (Network 3)
Rear Handle
ETH3 (Network 4)
Power Supply Module #1
Power Supply Module #2
Slot 1 Full Height PCIe Expansion Slot
Slot 2 Full Height PCIe Expansion Slot
Slot 3 Full Height PCIe Expansion Slot
Slot 4 Half Height PCIe Expansion Slot
Rear HDD #12
Rear HDD #13
System Identification Button
iDRAC Dedicated Port
Serial Port
VGA Port
Slot 1 - Top Left
Slot 2 - Middle Left
Slot 3 - Bottom Left
Slot 4 - Bottom Middle
Dual Port 10G Base-T Optional
Dual Port 10G SFP+ Optional
SAS HBA 12gb/s Always Installed
QLogic 2692 dual port 16G Optional
PCI Card Slot Location
WARNINGS and CAUTIONS
nWARNING: Before setting up your system, follow the safety
instructions included in the Safety, Environmental, and Regulatory
Information document shipped with the system.
nCAUTION: Use Extended Power Performance (EPP) compliant power
supply units (PSUs), indicated by the EPP label, on your system.
For more information about EPP, see the Installation and Service
Manual at Dell.com/poweredgemanuals.
NOTE: The documentation set for your system is available at
Dell.com/poweredgemanuals. Ensure that you always check this
documentation set for all the latest updates.
NOTE: Ensure that the operating system is installed before installing
hardware or software not purchased with the system.
For more information about supported operating systems, see
Dell.com/ossupport.
NOTE: The PSU input connectors may vary depending on the
PSU type.

EPP
750W
94% efficiency
EPP
750W
94% efficiency
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Arcserve Appliances 9000 Series Hardware Installation Guide 8
Step 1Connect the power cord.
Step 2 Connect the Ethernet cables.
Step 3 Connect any other required cables.
Step 4 Loop and secure the power cable(s) using
the retension strap as show on the right.
Proceed to Section 10, Securing the Cables to the Rack
on page 9.
There is a Power Good LED
on each power supply module
located under the handle to
indicate power supply status.
The LED operation is defined
in the table below.
9. Cabling the Appliance
EPP
750W
94%efficiency
Power Supply Indicator LED
(Located Behind Handle)
94%e
EPP
750W
(Located Behind Handle)
Power Supply Indicator LED
iciency
EPP
ff94%e
750W
Power Supply Indicator LED
Description
A valid power source is connected to the PSU and the PSU is
operational.
Indicates a problem with the PSU.
Power is not connected to the PSU.
When the firmware of the PSU is being updated, the PSU handle
blinks green.
When hot-plugging a PSU, the PSU handle blinks green five times
at a rate of 4 Hz and turns off. This indicates a PSU mismatch with
respect to efficiency, feature set, health status, or supported voltage.
Status
Green
Blinking Amber
Off
Blinking Green
Blinking Green
and Turns Off
Power Supply Status LED
EPP
750
94% ef
EPP
750W
94% efficiency
4
Power Supply
Cable Retension Straps
CAUTIONS
nDo not disconnect the power cord or unplug the
PSU when updating firmware. If firmware update
is interrupted, the PSUs do not function.
nIf two PSUs are installed, both the PSUs must have
the same type of label; for example, Extended
Power Performance (EPP) label. Installing different
PSUs is not supported, even if the PSUs have the
same power rating. This results in a PSU mismatch
condition or failure to turn the system on.
nWhen correcting a PSU mismatch, replace only the
PSU with the blinking indicator. Swapping the PSU
to make a matched pair can result in an error condition
and unexpected system shutdown. To change from a
high output configuration to a low output configuration
or vice versa, you must turn off the system.
n
AC PSUs support both 240V and 120V input voltages
with the exception of Titanium PSUs, which
support only240V. When two identical PSUs receive
different input voltages, they can output different
wattages, and trigger a mismatch.
nIf two PSUs are used, they must be of the same type
and have the same maximum output power.
nCombining AC and DC PSUs is not supported and
triggers a mismatch.

Arcserve Appliances 9000 Series Hardware Installation Guide 9
10. Securing the Cables to the Rack
To install the Cable Management Arm (CMA), refer to the document shipped with your CMA.
If you did not order the CMA, use the two straps provided in the rail kit to route and secure the cables at the back.
Step 1: Locate the CMA bracket slots on the rear end
of both the rails.
Step 2: Bundle the cables gently, pulling them clear of
the system connectors to the left and right sides.
Step 3: Thread the straps through the CMA bracket slots
on each side of the system to hold the cable
bundles in place.
NOTE: Ensure that there is enough space and additional length to
each of the cables to allow the unit to move freely when you slide
the system out of the rack.
CMA Bracket Slot
11. Front Panel Operation
10TB
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System Information Tag
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Power Button:
Press the power button to power the system on.
(continued on the next page)

Arcserve Appliances 9000 Series Hardware Installation Guide 10
11. Front Panel Operation (continued)
HDD LED
Temperature LED
Electrical LED
Memory LED
PCIe LED
A
B
PCIe LED
Memory LED
Electrical LED
Temperature LED
HDD LED
A
B
System Health and System ID LED Detail Chart
Description
Indicates that the system is turned on, system is healthy, and
system ID mode is not active. To switch to the system ID mode,
press the system health and system ID button.
Indicates that the system ID mode is active. To switch to the
system health mode press the system health and system ID button.
Indicates that the system is in fail-safe mode.
Indicates that the system isexperiencing a fault. Check the System
Event Log or the LCD panel, if available on the bezel for the specific
error messages. For more information about error messages, see
the Dell Event and Error Messages Reference Guide
(Dell.com/openmanagemanuals>OpenManageSoftware)
Status
Solid Blue
Blinking Blue
Solid Amber
Blinking Amber
iDRAC Quick Sync 2 LED Detail Chart
Description
Indicates that the iDRAC Quick Sync 2 feature is turned off.
Press the iDRAC Quick Sync 2 button to turn on the iDRAC Quick
Sync 2 feature.
Indicates that the iDRAC Quick Sync 2 is ready to communicate.
To turn this feature off, press the iDRAC Sync 2 button.
Indicates data transfer activity.
Indicates the firmware update is in progress.
Indicates that the iDRAC Quick Sync 2 feature is disabled.
Indicates that the system is in Fail-safe mode.
Indicates that the iDRAC Quick Sync 2 hardware is not responding
properly.
Status
Off
Solid White
Blinks White
Rapidly
Blinks White
Slowly
Blinks White 5
times rapidly,
then turns off
Solid Amber
Blinking Amber
Left Control Panel A
Power Button
USB Ports
iDRAC Direct Port
iDRAC Direct
LED
VGA Port
C
Power Button
VGA Port
LED
iDRAC Direct
iDRAC Direct Port
USB Ports
C
iDRAC Direct LED Detail Chart
Description
Indicates that the laptop or tablet is connected.
Indicates that the laptop or tablet is recognized.
Indicates that the laptop or tablet is unplugged.
Status
Solid Green for Two Seconds
Flashing Green
(on for 2 seconds and
off for 2 seconds)
Tur ns O f f
Right Control Panel
C
B
The iDRAC Direct LED indicator lights up to indicate that the port is
connected and is being used as part of the iDRAC subsystem.
You can configure iDRAC Direct by using a USB or micro USB (type AB)
cable, which you can connect to your laptop or tablet. The table below
describes the IDRAC Direct activity when the port is in use.
NOTE: The LED Indicators display solid amber if any
error occurs.

Arcserve Appliances 9000 Series Hardware Installation Guide 11
11. Front Panel Operation (continued)
The LCD panel provides system information, status, and error messages
to indicate if the system is functioning correctly or requires attention.
The LCD panel can be used to configure or view the system’s iDRAC
IP address. For more information about error messages, see the Dell
Event and Error Messages Reference Guide at:
Dell.com/openmanagemanuals > OpenManage software.
A C
B
D
Front LCD Control Panel
LCD Front Panel Display Status, Error Messages or iDRAC IP Address
Description
The backlight is white during normal operating conditions
nThe backlight turns amber when the system needs attention.
An error code will display followed by descriptive text.
nIf the system is connected to a power source and an error is
detected, the LCD will turn amber regardless of whether the
system is turned on or off.
nThe system enters standby mode and turns off with no errors
after five minutes of inactivity. Press any button to turn it back on.
nThe LCD panel has stoped responding. Remove the bezel and
reinstall it. If the problem persists, refer to the Getting Help Section
at: Dell.com/openmanagemanuals > OpenManage software.
nThe LCD backlight remains off if the LCD is messaging is turned off
using the iDRAC utility, the LCD panel, or other tools.
Status
White
Amber
Off
DA
B
C
Left Arrow: Moves the cursor back
in one-step increments.
Select Checkmark: Selects the menu item
highlighted by the cursor.
Right Arrow: Moves the cursor forward
in one-step increments.
During Message Scrolling:
nPress and hold the right button to increase
scrolling speed.
nPress and release the button to stop.
The button stops scrolling when the button
is released. After 45 seconds of inactivity,
the display starts scrolling.

1
Arcserve Appliances 9000 Series Hardware Installation Guide 12
12. Bezel Installation on the Appliance
Step 1Locate the bezel key taped to the inside of the bezel.
Put this key aside until bezel installation is complete.
Step 2 Align the bezel with the front of the appliance. Insert the top and bottom bezel tabs on the right side
of the bezel into the handle on the right side of the appliance.
Step 3 Swing the left side of the bezel in toward the appliance. Press in on the bezel to engage the top
and bottom bezel tabs on the left side of the bezel into the handle on the left side of the appliance.
Step 4 Insert one of the bezel keys into the bezel lock, press in slightly and turn the key counterclockwise
1/4 turn until it stops. The bezel is locked in place. Save the keys for later use to remove the bezel
when necessary.
Top Right
Bezel Tab*
Bottom Right
Bezel Tab*
Top Lef t *
Bezel Tab*
Bottom Left
Bezel Tab*
*Bezel Tabs are located behind each bezel end section as indicated
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Arcserve Appliances 9000 Series Hardware Installation Guide 13
14. Access Arcserve Unified Data Protection (UDP)
Arcserve UDP is a comprehensive solution toprotect complex IT environments. The source-side and global
deduplication solution protects your data residing in various types of nodes such asWindows, Linux, and virtual
machines on VMware ESX servers or Microsoft Hyper-V servers. You can back updata toeither a local machine
or a recovery point server. A recovery point server is a central server where backups from multiple sources are
stored and can be globally deduplicated. For more information about Arcserve UDP,see the Knowledge Center
at: arcserve.com/udp-knowledge-center.
Arcserve UDP provides the following capabilities:
n
Back upthe data todeduplication/non-deduplication data stores on recovery point servers
n
Back uprecovery points totape
n
Create virtual standby machines from backup data
n
Replicate backup data torecovery point servers and remote recovery point servers
n
Restore backup data and perform Bare Metal Recovery (BMR)
n
Copy selected data backup files to a secondary backup location
13. Run Arcserve Appliance Wizard
1. When power is initially applied to the appliance, the Arcserve Appliance Wizard is launched. Navigate
through each page of the wizard. For more information about the wizard, see the Arcserve Appliance
User Guide (arcserve.com/udp-appliance-userguide).
Note: After selecting the Operating System language, a screen to enter Windows license may come up.
Skip to proceed here, the OS is already licensed and activated.
The wizard lets you perform the following tasks:
nDefine the Appliance host name.
nSpecify LAN connections for the Appliance.
nConfigure email and alert settings.
nCreate protection plans.
A protection plan lets you define source nodes, backup destination,
and configure a backup schedule.
Upon completion of the wizard, Arcserve Appliance launches the UDP console at the dashboard page.

Arcserve Appliances 9000 Series Hardware Installation Guide 14
15. Contact Support
If you encounter any issues with your appliance, please visit our Arcserve Support site to search our Knowledge
Base for solutions to common problems or to get Live Support for immediate assistance (the serial number is
located on rear of appliance) at: arcserve.com/support.
16. Warranty
Each Arcserve Appliance comes with a 3-year hardware warranty. For detailed information about this warranty,
please visit: arcserve.com/udp-appliance-warranty.
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