Artec MULTIEYE User manual

© 2008 artec technologies AG
MULTIEYE Usermanual

About this Manual
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MULTIEYE Usermanual4
© 2008 artec technologies AG
Contents
Introduction 12
Order of Installation 14
System Requirements 16
................................................................................................................................... 161General
................................................................................................................................... 162Minimumrequirements
................................................................................................................................... 163Hardwarerequirements
..........................................................................................................................................................16Motherboards ..........................................................................................................................................................17Processors ..........................................................................................................................................................17RAM ..........................................................................................................................................................17Harddisks ..........................................................................................................................................................17Graphics cards .........................................................................................................................................................18Dual monitor operation
................................................................................................................................... 184Supported operating systems
................................................................................................................................... 185Firewalls and virus scanner
................................................................................................................................... 186Choosing the analog cameras
................................................................................................................................... 197Video signals of the attached cameras
................................................................................................................................... 198Adjustment of the attached cameras
Hardware 21
................................................................................................................................... 211General
..........................................................................................................................................................21Contents of delivery .........................................................................................................................................................21Contents of delivery MULTIEYE-HYBRID Recorder Kit
.........................................................................................................................................................21Contents of deliveryMULTIEYE-NET
.........................................................................................................................................................21Maximum count of video channels of a MULTIEYE system
..........................................................................................................................................................21Capability characteristics of the MULTIEYE video boards
..........................................................................................................................................................22MULTIEYE videoboard-combinations for 8-32 cameras
................................................................................................................................... 232Description of the MULTIEYE video boards
..........................................................................................................................................................23Video board type 425 ..........................................................................................................................................................23Video board type 1625 ..........................................................................................................................................................24Video boards type 1650 and 16100
..........................................................................................................................................................24Video board type 16200 .........................................................................................................................................................2575 ohm termination:The DIP switches
.........................................................................................................................................................25Connection of an EX-IOC alarm board
.........................................................................................................................................................25Delivery contents of the video board type 16200
..........................................................................................................................................................25Video board type 32100 .........................................................................................................................................................2675 ohm termination: The DIP switches
..........................................................................................................................................................26The extension board for the video board type 32100
.........................................................................................................................................................26Connecting the extension board to the video board type 32100
.........................................................................................................................................................27Contents of delivery video board type 32100
..........................................................................................................................................................27Video board type MP8200 .........................................................................................................................................................27Video board type MP8200 PCI
.........................................................................................................................................................27Video board type MP8200 PCI Express
.........................................................................................................................................................28Description video board type MP8200
.........................................................................................................................................................2875 Ohm termination: The DIP switches
.........................................................................................................................................................28Contents of delivery video board type MP8200
.........................................................................................................................................................28Power consumption video board type MP8200
..........................................................................................................................................................28Other types of connectors on the video boards

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© 2008 artec technologies AG
.........................................................................................................................................................28Watchdog connector .........................................................................................................................................................29Watchdog at Multiboard operation
.........................................................................................................................................................2975 Ohm terminate resistor .........................................................................................................................................................29Connecting an analog video monitor
.........................................................................................................................................................29Connection audio .........................................................................................................................................................30Overlay board connector
................................................................................................................................... 303Extensionboards
..........................................................................................................................................................30Installation of the audio extension board for 1650, 16100, 16200, 32100
..........................................................................................................................................................30EX-4 extension board ..........................................................................................................................................................31EX-24 extension board ..........................................................................................................................................................32EX-IO alarm board ..........................................................................................................................................................32Installing extension boards EX-4 and EX-IO
..........................................................................................................................................................33Alarmboard EX-IOC .........................................................................................................................................................33Connecting the alarm board to the video board type 16200
.........................................................................................................................................................33Connecting the alarm board to the video board type 32100
.........................................................................................................................................................34DIP switch settings .........................................................................................................................................................34DIP switch block S1 .........................................................................................................................................................34DIPswitch block S2 .........................................................................................................................................................34Electrical loads
................................................................................................................................... 354Additional extension boards
..........................................................................................................................................................35Audio extension EX-Audio 16
................................................................................................................................... 355USB Dongle for MULTIEYE-NET (WIBU-Key Dongle)
................................................................................................................................... 356Connecting PTZ cameras
................................................................................................................................... 367Recorder chassis
................................................................................................................................... 368Hints for preparing the system
..........................................................................................................................................................36BIOS ..........................................................................................................................................................37Configuring Windows ..........................................................................................................................................................37Automatic Windows login
Installing video boards and software 39
................................................................................................................................... 391Installation MULTIEYE-HYBRID and MULTIEYE-NET
..........................................................................................................................................................39Installation MULTIEYE-HYBRID
..........................................................................................................................................................39Installation MULTIEYE-NET
................................................................................................................................... 392Installing MULTIEYE video boards
................................................................................................................................... 403Installation of the videoboard system drivers
................................................................................................................................... 414MULTIEYE-NET: Installing the USB-Dongle (WIBU-Key Dongle)
................................................................................................................................... 425Installing MULTIEYE-HYBRID
Licensing and activation 45
................................................................................................................................... 451General information about avtivation
................................................................................................................................... 452Licensing of a video board or dongle
................................................................................................................................... 463Activating extensions
..........................................................................................................................................................48Meaning of the license keys
..........................................................................................................................................................48Applying online for a license key
..........................................................................................................................................................49Applying per fax for a license key
................................................................................................................................... 494Restoring licenses online
................................................................................................................................... 495Saving and restoring of licences
MULTIEYE-HYBRID interface 51
................................................................................................................................... 511 Starting MULTIEYE-HYBRID
..........................................................................................................................................................51Starting MULTIEYE Services

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..........................................................................................................................................................52Starting MultiScreen
................................................................................................................................... 532Configuring MultiScreen
..........................................................................................................................................................53Drag&Drop ..........................................................................................................................................................54MultiScreen at the initial start
..........................................................................................................................................................55IP camera ..........................................................................................................................................................55IP Megapixel camera ..........................................................................................................................................................55Subsequent connection of cameras
..........................................................................................................................................................55Deleting cameras ..........................................................................................................................................................55Moving or deleting cameras from MultiScreen
................................................................................................................................... 563MultiScreen toolbar
..........................................................................................................................................................56Trash ..........................................................................................................................................................57Selecting cameras ..........................................................................................................................................................57HotSpot ..........................................................................................................................................................60MultiScreen Layout ..........................................................................................................................................................60Individuel MultiScreen layout with the Desktop Layouter
..........................................................................................................................................................62Configurations and Settings
..........................................................................................................................................................62Timer: Start recording ..........................................................................................................................................................62Replay / Starting MULTIEYE-HYBRID-Player
..........................................................................................................................................................63MULTIEYE Remote Control (MRC)
..........................................................................................................................................................63Locking System ..........................................................................................................................................................63Date and Time / Display of "images per second"
..........................................................................................................................................................63Hide toolbar ..........................................................................................................................................................63Information about MULTIEYE HYBRID
..........................................................................................................................................................63Minimizing program ..........................................................................................................................................................64Exiting MULTIEYE-HYBRID
..........................................................................................................................................................64Infobar in the camera window
................................................................................................................................... 644The camera window
..........................................................................................................................................................64Toolbar in the camera window
..........................................................................................................................................................65Fullscreen display ..........................................................................................................................................................65Symbols in the camera window
..........................................................................................................................................................65Camera outage detection (Video loss)
..........................................................................................................................................................66Camera window contextmenu
.........................................................................................................................................................66Start recording .........................................................................................................................................................66PTZ camera control .........................................................................................................................................................67PTZ control via popup menu
.........................................................................................................................................................67PTZ via joystick and/or keyboard
.........................................................................................................................................................68Playback of the most recently recorded video
.........................................................................................................................................................68Anti-aliasing
Configuring MULTIEYE-HYBRID 70
................................................................................................................................... 711Global settings
..........................................................................................................................................................71Sound ..........................................................................................................................................................71Regional settings ..........................................................................................................................................................72System options: Watchdog and autostart with Windows
..........................................................................................................................................................72MultiScreen otions .........................................................................................................................................................72Small toolbar .........................................................................................................................................................72Moving a camera window out of the MultiScreen
.........................................................................................................................................................72Autostart MultiScreen .........................................................................................................................................................72Automatic minimizing ..........................................................................................................................................................73Quick configuration
................................................................................................................................... 742Image settings
................................................................................................................................... 753Video settings
..........................................................................................................................................................75Video quality and video compression codec
..........................................................................................................................................................75Video compression codec
..........................................................................................................................................................76Video resolution ..........................................................................................................................................................76Frame rates

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© 2008 artec technologies AG
..........................................................................................................................................................76Pre-alarm duration ..........................................................................................................................................................77PTZ cameras ..........................................................................................................................................................78Integration of network (IP) cameras and IP video servers
..........................................................................................................................................................84Camera text ................................................................................................................................... 854Motion detection
..........................................................................................................................................................85Masking ..........................................................................................................................................................86Setting motion detection sensitivity
..........................................................................................................................................................87Privat zones ................................................................................................................................... 875Programming recording: The timer menu
..........................................................................................................................................................89Deleting times ..........................................................................................................................................................90Programming recording times
..........................................................................................................................................................91Copying times ..........................................................................................................................................................91Copying time settings to other cameras
..........................................................................................................................................................91Timer options
................................................................................................................................... 916Ring storage: Configuring hard disks for recording
..........................................................................................................................................................92Manually or dynamically memory management
..........................................................................................................................................................92Storage systems ..........................................................................................................................................................92Initial setup: The ring storage assistent
..........................................................................................................................................................94Manuel configuration / installing additional cameras
..........................................................................................................................................................94Resizing or decreasing ring storage
..........................................................................................................................................................95Deleting videos ..........................................................................................................................................................95Deleting ring storage ..........................................................................................................................................................96Dynamic ring storage management
................................................................................................................................... 967User management
..........................................................................................................................................................98Auto-Login ..........................................................................................................................................................98Two users login / Four Eyes Principle
................................................................................................................................... 998Advanced settings
..........................................................................................................................................................99Video / Webserver .........................................................................................................................................................100Remote control .........................................................................................................................................................100Webserver .........................................................................................................................................................100Videoserver ..........................................................................................................................................................100Configuration audio : Assigning audio channels to cameras
..........................................................................................................................................................102Configuration video output for live monitor
..........................................................................................................................................................103Configuration alarm messages
.........................................................................................................................................................103Alarm and status messages .........................................................................................................................................................104Configuring status reports .........................................................................................................................................................105Alarm mailer options .........................................................................................................................................................105Automatic dial-in .........................................................................................................................................................106Delay between messages .........................................................................................................................................................106Notification via email .........................................................................................................................................................106Notification via ICQ .........................................................................................................................................................107Notification via Windows NetSend
.........................................................................................................................................................109Notification via external program
.........................................................................................................................................................109Testing alarm message configurations
.........................................................................................................................................................109Customize text .........................................................................................................................................................109Report on critical system errors
..........................................................................................................................................................110Configuration EX-IO alarm board
.........................................................................................................................................................111EX-IO alarm board connectors
.........................................................................................................................................................112EX-IO alarm board switch outlets
.........................................................................................................................................................112Optional MULTIEYE modules and licenses
..........................................................................................................................................................113Konfiguration Joystick Settings
Playback with the MULTIEYE-HYBRID-MultiPlayer 116
................................................................................................................................... 1161Start of the MULTIEYE-HYBRID-MultiPlayer
................................................................................................................................... 1172Playback of a video file in four steps

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© 2008 artec technologies AG
................................................................................................................................... 1173General settings and options in the player
..........................................................................................................................................................117Camera symbols or tree structure display
..........................................................................................................................................................118Player settings ..........................................................................................................................................................121Remote inquiry ..........................................................................................................................................................121Motion timeline daily summary
..........................................................................................................................................................121Multiple playback ..........................................................................................................................................................122Synchron playback ..........................................................................................................................................................122Trash ................................................................................................................................... 1224Video playback
..........................................................................................................................................................123Selecting video files .........................................................................................................................................................123Camera symbol or tree structure display
.........................................................................................................................................................123Evaluating videos via the camera symbol display
.........................................................................................................................................................123Evaluating video via the tree structure
..........................................................................................................................................................124The video list .........................................................................................................................................................125The context menu of the video list
.........................................................................................................................................................125Treshhold / Motion level
................................................................................................................................... 1275The playback windows of the video files
..........................................................................................................................................................127The playback toolbar .........................................................................................................................................................127Fast forward and rewind ..........................................................................................................................................................128Playback options .........................................................................................................................................................128Displaying the motion activity area
.........................................................................................................................................................128Switching over from single video to full-day display
.........................................................................................................................................................128Audio playback in the MultiPlayer
..........................................................................................................................................................128Playback alternative:: Standard playback
..........................................................................................................................................................129Playback alternative: MotionTrack with motion timeline treshhold value
..........................................................................................................................................................129Playback alternative: MotionSearch
..........................................................................................................................................................131The context menu of the playback window
.........................................................................................................................................................131SnapShot .........................................................................................................................................................132Search video .........................................................................................................................................................132Mute/Unmute audio .........................................................................................................................................................132Keyboard support .........................................................................................................................................................132Zoom .........................................................................................................................................................132Video export .........................................................................................................................................................133Open playback list .........................................................................................................................................................133Save to playlist .........................................................................................................................................................133Close player................................................................................................................................... 1336Playback via the motion timeline bar in the motion timeline-display
..........................................................................................................................................................135Button details ..........................................................................................................................................................135Motion timeline options
................................................................................................................................... 1357Playback videos over network
................................................................................................................................... 1368MultiPlayer as a backup player
MULTIEYE Services menu 139
................................................................................................................................... 1391Overview
................................................................................................................................... 1392Licences
................................................................................................................................... 1403Options
..........................................................................................................................................................140Programm protocols (LOG-files)
..........................................................................................................................................................141System information ..........................................................................................................................................................141Live-Updater ..........................................................................................................................................................141SystemRestorer
................................................................................................................................... 1434Hardware
Remote Access of Videos via Network / ISDN / DSL and Internet 145
................................................................................................................................... 1451Remote access modes

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© 2008 artec technologies AG
................................................................................................................................... 1462The LiveViewer
..........................................................................................................................................................146Installing and setting up LiveViewer
..........................................................................................................................................................148Managing LiveViewer windows
..........................................................................................................................................................149Settings of a LiveViewer window
..........................................................................................................................................................150Settings video ..........................................................................................................................................................150Report event ..........................................................................................................................................................151I/O relay remote control settings
..........................................................................................................................................................151Opening LiveViewer display with a click of the mouse
................................................................................................................................... 1533The HYBRID network player (MultiPlayer)
..........................................................................................................................................................153Installation of the network player
................................................................................................................................... 1534MULTIEYE Remote Control (MRC)
................................................................................................................................... 1555Web based remote access
..........................................................................................................................................................155LiveCam access of single cameras
..........................................................................................................................................................155Access multiple cameras
..........................................................................................................................................................157Menu ..........................................................................................................................................................158Playback
Special features 160
................................................................................................................................... 1601LiveUpdate
................................................................................................................................... 1602Keyboard Short-Cuts
................................................................................................................................... 1613Direct Translator
................................................................................................................................... 1614Watermark
................................................................................................................................... 1625Customizing
................................................................................................................................... 1626Telephone support and information from the internet
Example applications 164
................................................................................................................................... 1641How to integrate a MULTIEYE-Recorder into EBÜS
..........................................................................................................................................................165Interaction of the MULTIEYE-Recorder with EBÜS
..........................................................................................................................................................166Installation and configuration of the ACC FTP-Uploader
..........................................................................................................................................................168Configuring the alarm parameters
Technical appendix 171
................................................................................................................................... 1711Network connections
..........................................................................................................................................................171Connection via LAN ..........................................................................................................................................................172Connection via DSL ..........................................................................................................................................................172Connection via ISDN/MODEM
.........................................................................................................................................................173Setting up a Dial-up / RAS Server
.........................................................................................................................................................176Setting up Dial up/RAS client
................................................................................................................................... 1792Integrating MULTIEYE-HYBRID cameras into your own web sites
................................................................................................................................... 1813Example of notification via an external program
................................................................................................................................... 1824The hosts file
................................................................................................................................... 1825Userrights in Windows XP Professional
................................................................................................................................... 1876Automatic Windows user login
................................................................................................................................... 1887Video image formats in CCTV technology
Technical data 190
................................................................................................................................... 1901Technical data of the MULTIEYE video boards
................................................................................................................................... 1922CE compliance

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Troubleshooting 194
License conditions 198
Index 200