Artel NCA115-2A User manual

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EN
Pellet insert
Cod. 001247
We thank you for having chosen one of our products, the fruit of technological experience and of
continual research for a superior quality product in terms of safety, dependability, and service.
In this manual you will nd all the information and useful suggestions to use your product with the
maximum safety and efciency.
• Incorrect installation, incorrectly performed maintenance, improper use of the product release the
manufacturer from every eventual damage derived from the use of the pellet insert.
• The unit cannot be used as an incinerator. Do not use fuels other than pellets.
• This manual has been realized by the manufacturer and constitutes an integral part of the product
and must remain with it during its entire lifetime. If the product is sold or transferred, be sure that
the booklet is present since the information contained in it are addressed to the buyer, and to all
those persons of various titles who complete the installation, use and maintenance.
• Carefully read the instructions and the technical information contained in this manual, before
proceeding with the installation, use, and any operation on the product.
• The observance of the indications contained in the present manual guarantees the safety of people
and the product, the economy of use and a longer functioning lifetime.
• Although the carefully studied design and the risk analysis done by our company has permitted
the realization of a safe product, in any case, before effecting any operation on the pellet insert,
it is recommended to keep said manual available and pay scrupulous attention to the instructions
written therein.
• Be very careful when moving the ceramic details where present.
• Check the precise atness of the pavement where the product will be installed
• The wall where the product will be placed must not be constructed in wood, or in any case, made
of an inammable material, and in addition it is necessary to maintain a safety distance.
• While the pellet insert is in operation, several parts of the pellet insert (door, handle, sides) can
reach high temperatures. Therefore pay attention and use the proper precautions, above all in the
presence of children, elderly or disabled persons, and animals.
• Assembly must be performed by authorized persons (Authorized Assistance Center).
• Diagrams and drawings are furnished for the purpose of illustration; the manufacturer, with the
intent of pursuing a policy of constant development and renewal of the product can, without any
notice, make any modications that are believed opportune.
• When the pellet insert is working at its maximum speed, it is strongly suggested to wear gloves while
handling with the door for pellets loading and the door handle.
• It is prohibited to install in bedrooms or in explosive environments.
• Only use replacement parts recommended by the supplier.
In the event of a re, disconnect the power supply, use an extinguisher and call the re ghters if
necessary. After that contact the Authorized Assistance Center.
Never cover the body of the pellet insert in any way or obstruct the openings
placed on the upper side when the device is operating. All our pellet inserts are
trial lighted on the construction line.
This instruction booklet is an integral part of the product: make sure that it always accompanies the
appliance, even in case of transfer to another owner or in the case of transfer to another place. In the
event of damage or loss, request a copy from the area technician.
These symbols indicate specic messages in this booklet:
We highly recommend to turn to our Authorized Service Centre for the installation
and the rst ignition of the device as it not only carries out the installation
perfectly but also veries the regular operation of it.
Dear Customer,

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EN
ATTENTION:
This warning sign indicates that the message to which it refers should be carefully read
and understood, because failure to comply with what these notices say can cause
serious damage to the pellet insert and put the user’s safety at risk.
INFORMATION:
This symbol is used to highlight information which is important for proper pellet insert
operation. Failure to comply with these provision will compromise use of the pellet insert
and its operation will not be satisfactory.
Our company declares that the pellet insert
conforms to the following norms for the EC
European Directive labelling:
• 2014/30 UE (regulation EMCD) and following
amendments;
• 2014/35UE(LowVoltageDirective)andfollowing
amendments;
• 2011/65 EU (RoHS 2 directive);
• 2015/863 EU (delegated directive recently
amended Annex II of the Directive 2011/65 EU);
• Ecodesign directive 2009/125/EC;
• The Rules of Construction Products (CPR-
Construction Products Regulation) No.
305/2011 regarding the construction world;
• For installations in Italy, please refer to UNI
10683/98 or following changes. While
installing the unit respect the local,
national and Europen rules;
• EN 55014-1; EN 55014-2; EN 61000-3-2; EN
61000-3-3; EN 60335-1; EN 60335-2-102; EN
62233, EN 50581. Regulation EU 2015/1185.
Safety information
Please carefully read this use and maintenance
manual before installing and operating the pellet
insert!
If clarication is needed, please contact the dealer
or the Authorized Assistance Center.
• The pellet pellet insert must only be operated
in living environments. This pellet insert, being
controlled by an electronic board, permits a
completely automatic and controlled combustion;
the exchange, in fact, regulates the lighting
phase, 5 power levels and the shut down stage,
guaranteeing the safe operation of the pellet
insert.
• The basket used for combustion allows most
of the ash produced by the combustion of the
pellets to fall into the collection compartment.
Nevertheless, check the basket daily, given that
not all pellets have high quality standards (use only
quality pellets recommended by the manufacturer)
.
Responsibility
With the delivery of the present manual, we
decline all responsibility, both civil and penal, for
accidents deriving from the partial or total lack of
observance of the instructions contained herein.
We decline every responsibility derived from
improper use of the pellet insert, from incorrect use
by the user, from unauthorized modications and/
or repairs, from the use of replacement parts that
are not original for this model. The manufacturer
declines every civil or penal, direct or indirect
responsibility due to:
• Lack of maintenance;
• Failure to observe the instructions contained in
the manual;
• Use in non-conformity with the safety directives;
• Installation in non-conformity with the norms in
force in the country;
• Installation by unqualied or untrained personnel;
• Modications and repairs not authorized by the
manufacturer;
• Use of non-original replacement parts;
• Exceptional events.
Norms and declarations of conformity

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EN
• Use only wood pellets;
• Keep / store the pellets in a cool dry place;
• Never pour pellets directly on the hearth;
• The pellet insert must only be fed with quality 6 mm diameter pellets, A1
certied according to the UNI EN ISO 17225-2 regulations;
• Before making the electrical connection of the pellet insert the discharge tubes must
be connected with the ue;
• The protective grill placed inside the pellet container must never be removed;
• The environment where the pellet insert is installed must have a sufcient exchange
of air;
• It is forbidden to operate the pellet insert with the door open or the glass broken;
• Do not use the pellet insert as an incinerator; the pellet insert should be used only for
the intended purpose;
• Any other use is considered improper and therefore dangerous. Do not put in the
hopper other than wood pellets;
• When the pellet insert is operating, the surfaces, glass, handle and tubes become very
hot: during operation do not touch these parts without adequate protection;
• Keep the fuel and other inammable materials off the pellet insert.
Pellets’ loading in the pellet tank
You can load the pellet in the pellet tank using the tray on the upper part of the pellet insert. You can load the
pellet in two ways:
• Remove the tray (Pict. 1); lift the supplied cab apron (shovel )(Pict. 2) so that you have a chute allowing
the pellet to slide into the tank (Pict. 3) . Load now the pellet (Pict. 4).
Pict. 1 Pict. 2 Pict. 3
Once you have loaded the pellets, lift the tray so that all the pellets go to the pellet tank (fig. 5).
Close the pellets tray (fig. 6).
Pict. 4 Pict.5 Pict. 6

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EN
Never turn off the heater by removing electricity. Let always complete the
shutdown cycle, otherwise you may damage the structure and have trouble
lighting in the future.

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EN
• The device can be used by children that are not
less than 8 years old and people with reduced
physical, sensory or mental capabilities, or lack
of experience or knowledge, provided being
under supervision of someone responsible
or after having received instructions relating
to the safe use of the device and to the
understanding of the dangers inherent to
it. Children should not play with the device.
Cleaning and maintenance to be performed
by the user should not be made by children
without supervision;
• Do not use the pellet insert as a ladder or
scaffold;
• Do not put clothes to dry on the pellet insert;
• Any clothes hangers and suchlike must be kept
a suitable distance from the pellet insert. - Risk
of re;
• Carefully explain that the pellet insert is made
from material subjected to high temperatures
for the elderly, the disabled, and in particular
for all children, keeping them away from the
pellet insert during operation;
• Do not touch the pellet insert with wet hands:
the pellet insert has electrical components that
could produce sparks if handled incorrectly;
• Never open the glass door of the pellet pellet
insert while the pellet insert is in operation;
• The pellet insert must be connected to an
electrical system equipped with an earthing
conductor in accordance with regulations
73/23 and 93/98 EEC;
• The system must be of adequate electrical
power declared the pellet insert;
• Do not wash the inside of the pellet insert with
water.
• The water could damage the electrical
insulation, causing electric shock;
• Donotexposeyourbodytohotairforalongtime.
Do not overheat the room you are in and where
the pellet insert is installed. This can damage the
physical conditions and cause health problems;
• Do not expose to direct the ow of hot air
plants or animals;
• The pellet pellet insert is not a cooking element;
• External surfaces during operation can become
very hot. Do not touch them except with the
appropriate protection;
• The plug of the device power cable must be
connected only after installation and assembly
of the device and must remain accessible after
installation, if the unit is not provided of a
double-pole switch suitable and accessible.
• Pay attention that the power cord (and any
other cables external to the appliance) do not
touch hot parts.
• Do not lay objects, glasses, infusers, room
perfumers on the pellet insert, they could be
damaged or to damage the pellet insert (in this
case de warranty does not respond).
• In the event of a start-up system, do not force
switch on;
• Unburnt pellet accumulation in the burner
following “no switch on” must be removed
before proceeding with new switch on. Before
each restart, ensure the grate is well positioned
and clean;
• It is forbidden to manually load the fuel in the
grate. Non-compliance with this warning can
generate dangerous situations;
• Evaluate the static conditions of the surface on
which the weight of the product gravitates;
• Extraordinary maintenance operations must be
carried out by authorised and qualied staff
only;
• Disconnect the electrical power supply of the
product before carrying out any maintenance
operation;
• On rst start-up, smoke may generate due to
initial heating of the paint. Keep the premises
well ventilated.
Instructions for safe and efcient use
The pellet insert is equipped with a safety device to prevent operation with
dangerous negative pressure in the combustion chamber caused for example by
unfavourable climatic situations or blockages in the ue. If intervening on this
device, do not tamper with it, clean the chimney if it is blocked and wait for the
climatic situation to allow the ue to return to a negative pressure that would guarantee
correct operation of the pellet insert. If the pellet insert is installed in particularly windy
situations for long periods of time which would prevent daily use of the pellet insert, the
smoke extractor speed can be increased to guarantee correct negative pressure in the
combustion chamber.

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EN
For proper functioning and a good temperature
distribution, the pellet insert shoul be positioned in
a location where it is able to take in the air necessary
for combustion of the pellet (about 40 m³/h
must be available), as laid down in the standard
governing the installation and in accordance with
local national standards. The volume of the room
must not be less than 20 m³. It is compulsory to
install an adequate outdoor air intake which would
allow oxidising air input necessary for correct
operation of the product. The air ow between
the outside and the installation premises can take
place directly, through an opening on an external
wall of the premises (preferred solution, see Figure
1a); or indirectly, through air intake from the
adjoining premises with air intake and permanently
communicating with the installation premises (see
Figure 1b). Adjoining premises excludes those
used as bedrooms, bathrooms, garages, common
areas of a building and, in general, premises in
danger of catching re. Consider the doors and
windows present which could interfere with
correct air ow to the pellet insert and maintain
1.5 metres from any smoke outlet. The air intake
must have a minimum total net surface of 100 cm2
protected by an external grate which must not be
obstructed and/or blocked and which should be
periodically cleaned: the aforementioned surface
should be increased as a result if there are other
active generators inside the premises (for example:
electric fans for stale air extraction, kitchen hood,
other pellet inserts, etc...), which could generate
a negative pressure environment. A check is
necessary, with all the equipment on, that the drop
in pressure between the room and the outdoors
does not exceed a value of 4 Pa.
You can connect the air necessary for combustion
directly to the external air intake, with a tube of at
least 40mm, with a maximum length of 2 linear
metres; each curve of the tube is equal to a loss of
one linear metre.
In the presence of wood oors,
install a oor protection surface
in compliance with the rules in
force in the country
FIGURA A- DIRETTAMENTE DALL’ESTERNO FIGURA B- PER VIA INDIRETTA DAL LOCALE ADIACENTE
FIGURE 1a- DIRECTLY FROM OUTSIDE FIGURE 1b- INDIRECTLY FROM ADJACENT PREMISES
The pellet insert may not be
installed in bedrooms, bathrooms
and where another heating
appliance without an independent air
supply (pellet insert, pellet insert, etc.) is
already installed. It is forbidden to install
the pellet insert in rooms with an explosive
atmosphere. The oor of the room in which
the pellet insert is to be installed must be
dimensioned appropriately to support the
weight of the replace insert. Maintain
a minimum distance of 50 mm between
cladding and chimney insert. In the case
of ammable walls in the vicinity of the
chimney keep a minimum distance of (A)
450 mm, rear (B) 300 mm, side (C) 400 mm,
front (D) 1000 mm and oor (E) 450 mm.
If there are particularly delicate objects
(furniture, curtains, sofas), the distance of
the insert must be increased considerably.
The two side walls of the pellet insert must
be accessible for maintenance by authorised
technicians.
B
300
mm
A
450
mm
D
1000
mm
E
450
mm
min.100 cm2
C
400
mm

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EN
Pellet insert installation
A minimum lateral clearance of 50 mm must be ensured for proper functioning of the pellet insert. In
addition, air intakes and outlets must be provided to ensure proper ventilation within the structure. The
air inlets must have a section of 240 cm2at the entrance and 350 cm2at the exit. If a dedicated 100 cm2
combustion air inlet is not provided, increase the air inlet section to 340 cm2. The air ow entering from
below must not be obstructed by the base or other elements placed inside the installation niche. The air
ow must be free to circulate from the bottom to the top.
All openings must be protected by protective grilles that must be kept open and clean and must guarantee
the minimum required cross-section.
A : Air outlet. Minimum section 175 cmq.
B : Air intake. Minimum section 120 cmq
C : Air outlet. Minimum section 350 cmq.
D : Air intake. Minimum section 240 cmq.
100 cm
A
A
B
BD
C
50 50

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EN
The following instructions have the purpose of
giving instructions on installation of a good ue,
however they do not replace in any way the
standards in force of which a qualied builder
must be aware. The pellet insert manufacturer
cannot be held in any way liable in civil or criminal
terms for poor operation of the pellet insert due to
a wrongly sized ue and/or non-compliance with
legislation in force, which must be complied with.
The ue must be built to standard and category ≥
T250 or higher, with a vertical progression without
choking, resistant to condensate and resistant
to re caused by soot. It must be externally
insulated to avoid smoke cooling and it must have
a condensate drain. If the ue is a cement shaft,
it must be ducted. The ue must be inspected
for cleaning and must also be distanced from
ammable and/or combustible materials.
The minimum distances to comply with from any
chimneys or reux zones are outlined below.
Check the negative pressure between the ue
and the environment installed comply with the
instructions in the technical characteristics. The
minimum height of the ue is 3.5 metres and must
have an internal section that allows compliance
with these requirements and however not over
100mm. Check the correct congurations using
UNI EN 13384-1.
The ue must always be clean. Any soot residue
reduces the section of the ue which would
compromise draught and the soot could catch
re. Have a professional chimney sweep clean
the ue and the chimney at least once a year and
before switching on the generator after periods of
inactivity. Lack of cleaning will negatively impact
correct operation of the equipment.
Installation of the ue is not
permitted shared with other
equipment.
Flue
Installation
Please follow the following procedure in order to
install the replace insert:
• Connect the “T” pipe to the support of the
gauge (Pict. 5).
• Insert the fastening gauge (Pict. 6) on the base
of the chimney. Fasten it with four screws and
proper plugs. The base of the chimney must be
completely at.
• Fasten the brackets to the wall behind the
chimney (Pict. 7).
• Install the smokes outlet pipe (Pict. 8).
• Install the air suction pipe.
• Lubricate the smoke outlet on the back of the
insert using a brush and some copper fat (or similar
fat suitable for high temperatures).
The lubrication of the smokes outlet makes the
removal of the pellet insert from the chimney
easier during the supplementary maintenance.
• Install the room sensor so that it is not inuenced
by the warmth produced by the pellet insert.
• Connect the control board to the PCB and the
plug of the power lead to the power supply.
• Push the ON button in the back of the pellet
insert;
• Lie the pellet insert on the gauge with caution
and push it in the chimney until it reaches its
correct position (Pict. 9).
According to the norm UNI 10683/98, the pellet
insert must not be in the same environment where
extractors, type B gas devices or in any case,
devices that create lower atmospheric pressure in
the locale are found.

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EN
The opening area for smoke evacuation must be at
least double the section of the ue and must prevent
snow and animals entering. The measurement of
the opening in the atmosphere must be outside
the backow zone caused by the shape of the roof
and/or any obstacles found nearby. Pay attention
to the presence of skylights and dormer windows.
30° ROOF
45° ROOF
60° ROOF15° ROOF
FLAT ROOF
A = MIN. 1,30 metri
B = DISTANZA > 1,50 metri
C = DISTANZA < 1,50 metri
D = 0,50 metri OLTRE IL COLMO
E = 0,80 metri
F = BACKFLOW ZONE
A = MIN. 0,50 m
B = DISTANCE > 2,00 m
C = DISTANCE < 2,00 m
D = 0,50 metri
E = TECHNICAL VOLUME
A = MIN. 2,00 m
B = DISTANZA > 1,30 metri
C = DISTANZA < 1,30 metri
D = 0,50 m OVER THE RIDGE
E = 1,50 metri
F = BACKFLOW ZONE
A = MIN. 1,00 m
B = DISTANCE > 1,85 m
C = DISTANCE < 1,85 m
D = 0,50 m OVER THE RIDGE
E = 0,50 metri
F = BACKFLOW ZONE
A = MIN. 2,60 m
B = DISTANZA > 1,20 m
C = DISTANZA < 1,20 m
D = 0,50 m OVER THE RIDGE
E = 2,10 m
F = BACKFLOW ZONE
6
Installation
Please follow the following procedure in order
to install the fireplace insert:
• Connect the “T” pipe to the support of the
gauge (Pict. 5).
• Insert the fastening gauge (Pict. 6) on the
base of the chimney. Fasten it with four
screws and proper plugs. The base of the
chimney must be completely flat.
• Fasten the brackets to the wall behind the
chimney (Pict. 7).
• Install the smokes outlet pipe (Pict. 8).
• Install the air suction pipe.
• Lubricate the smoke outlet on the back of
the insert using a brush and some copper
fat (or similar fat suitable for high tempera-
tures). The lubrication of the smokes outlet
makes the removal of the stove from the
chimney easier during the supplementary
maintenance.
• Install the room sensor so that it is not
influenced by the warmth produced by the
stove.
• Connect the control board to the PCB and
the plug of the power lead to the power
supply.
• Push the ON button in the back of the stove;
• Lie the stove on the gauge with caution and
push it in the chimney until it reaches its
correct position (Pict. 9).
Pict. 7
Pict. 5
Pict. 9 Pict. 8
According to the norm UNI 10683/98, the
stove must not be in the same environment
where extractors, type B gas devices or in any
case, devices that create lower atmospheric
pressure in the locale are found.
fastening pivot fastening
gauge
condensate
water tank
supporting
brackets
“T” pipe
Pict. 6
6
Installation
Please follow the following procedure in order
to install the fireplace insert:
• Connect the “T” pipe to the support of the
gauge (Pict. 5).
• Insert the fastening gauge (Pict. 6) on the
base of the chimney. Fasten it with four
screws and proper plugs. The base of the
chimney must be completely flat.
• Fasten the brackets to the wall behind the
chimney (Pict. 7).
• Install the smokes outlet pipe (Pict. 8).
• Install the air suction pipe.
• Lubricate the smoke outlet on the back of
the insert using a brush and some copper
fat (or similar fat suitable for high tempera-
tures). The lubrication of the smokes outlet
makes the removal of the stove from the
chimney easier during the supplementary
maintenance.
• Install the room sensor so that it is not
influenced by the warmth produced by the
stove.
• Connect the control board to the PCB and
the plug of the power lead to the power
supply.
• Push the ON button in the back of the stove;
• Lie the stove on the gauge with caution and
push it in the chimney until it reaches its
correct position (Pict. 9).
Pict. 7
Pict. 5
Pict. 9 Pict. 8
According to the norm UNI 10683/98, the
stove must not be in the same environment
where extractors, type B gas devices or in any
case, devices that create lower atmospheric
pressure in the locale are found.
fastening pivot fastening
gauge
condensate
water tank
supporting
brackets
“T” pipe
Pict. 6
6
Installation
Please follow the following procedure in order
to install the fireplace insert:
• Connect the “T” pipe to the support of the
gauge (Pict. 5).
• Insert the fastening gauge (Pict. 6) on the
base of the chimney. Fasten it with four
screws and proper plugs. The base of the
chimney must be completely flat.
• Fasten the brackets to the wall behind the
chimney (Pict. 7).
• Install the smokes outlet pipe (Pict. 8).
• Install the air suction pipe.
• Lubricate the smoke outlet on the back of
the insert using a brush and some copper
fat (or similar fat suitable for high tempera-
tures). The lubrication of the smokes outlet
makes the removal of the stove from the
chimney easier during the supplementary
maintenance.
• Install the room sensor so that it is not
influenced by the warmth produced by the
stove.
• Connect the control board to the PCB and
the plug of the power lead to the power
supply.
• Push the ON button in the back of the stove;
• Lie the stove on the gauge with caution and
push it in the chimney until it reaches its
correct position (Pict. 9).
Pict. 7
Pict. 5
Pict. 9
Pict. 8
According to the norm UNI 10683/98, the
stove must not be in the same environment
where extractors, type B gas devices or in any
case, devices that create lower atmospheric
pressure in the locale are found.
fastening pivot fastening
gauge
condensate
water tank
supporting
brackets
“T” pipe
Pict. 6
6
Installation
Please follow the following procedure in order
to install the fireplace insert:
• Connect the “T” pipe to the support of the
gauge (Pict. 5).
• Insert the fastening gauge (Pict. 6) on the
base of the chimney. Fasten it with four
screws and proper plugs. The base of the
chimney must be completely flat.
• Fasten the brackets to the wall behind the
chimney (Pict. 7).
• Install the smokes outlet pipe (Pict. 8).
• Install the air suction pipe.
• Lubricate the smoke outlet on the back of
the insert using a brush and some copper
fat (or similar fat suitable for high tempera-
tures). The lubrication of the smokes outlet
makes the removal of the stove from the
chimney easier during the supplementary
maintenance.
• Install the room sensor so that it is not
influenced by the warmth produced by the
stove.
• Connect the control board to the PCB and
the plug of the power lead to the power
supply.
• Push the ON button in the back of the stove;
• Lie the stove on the gauge with caution and
push it in the chimney until it reaches its
correct position (Pict. 9).
Pict. 7
Pict. 5
Pict. 9
Pict. 8
According to the norm UNI 10683/98, the
stove must not be in the same environment
where extractors, type B gas devices or in any
case, devices that create lower atmospheric
pressure in the locale are found.
fastening pivot fastening
gauge
condensate
water tank
supporting
brackets
“T” pipe
Pict. 6
6
Installation
Please follow the following procedure in order
to install the fireplace insert:
• Connect the “T” pipe to the support of the
gauge (Pict. 5).
• Insert the fastening gauge (Pict. 6) on the
base of the chimney. Fasten it with four
screws and proper plugs. The base of the
chimney must be completely flat.
• Fasten the brackets to the wall behind the
chimney (Pict. 7).
• Install the smokes outlet pipe (Pict. 8).
• Install the air suction pipe.
• Lubricate the smoke outlet on the back of
the insert using a brush and some copper
fat (or similar fat suitable for high tempera-
tures). The lubrication of the smokes outlet
makes the removal of the stove from the
chimney easier during the supplementary
maintenance.
• Install the room sensor so that it is not
influenced by the warmth produced by the
stove.
• Connect the control board to the PCB and
the plug of the power lead to the power
supply.
• Push the ON button in the back of the stove;
• Lie the stove on the gauge with caution and
push it in the chimney until it reaches its
correct position (Pict. 9).
Pict. 7
Pict. 5
Pict. 9 Pict. 8
According to the norm UNI 10683/98, the
stove must not be in the same environment
where extractors, type B gas devices or in any
case, devices that create lower atmospheric
pressure in the locale are found.
fastening pivot fastening
gauge
condensate
water tank
supporting
brackets
“T” pipe
Pict. 6
Chimney

10 of 36
EN
Flue connection
The joint between the pellet insert and the ue
must be installed using suitable tubes (min. T250).
Use is forbidden of exible metal tubes, in cement
bre or aluminium. The slope of the smoke duct
must not have horizontal sections over 2 metres
and must have a minimum 3% inclination. The
rst change of direction must take place after at
least 1.5 metres of the vertical section. Inspect the
base of the smoke duct
with periodic controls. It is forbidden to connect
the same smoke duct on multiple equipment. Keep
the smoke duct an adequate distance from any
ammable parts or parts sensitive to heat. Refer to
the instructions given by the manufacturer of the
ue for the distances to respect.
Example of correct installation.
How to connect canalization (where present)
On the canalization outlet only, connect a tube
for each duct with a diameter of 80mm with a
maximum length of 8 linear metres. For each
45°curve, consider a loss of one metre of linear
section (e.g. maximum distance without curves
8 metres; maximum distance with a 45° curve
8-1=7 metres). You are advised to use tubes with
a diameter of 80mm and with a smooth internal
surface.
They must resist heat (you are advised to use at
least a T250). Keep a distance from ammable
and/or combustible objects (at least 50 cm) and
from curtains and furniture.
The pellets are cylinders of compressed wood, produced from sawdust and wood processing (chips and
sawdust), generally produced by sawmills and carpenters. The binding capacity of the lignin
contained in wood, allows to obtain a compact product without adding additives and
foreign chemicals to the wood, is therefore obtained a natural fuel with high yield.
The use of expired pellets or any other unsuitable material can damage parts
of the thermopellet insert and impair proper operation: this can lead to the
termination of the guarantee, and its producer responsibility. With obvious
oor capacity evaluation, in the installation premises, a maximum can be
deposited of fuel, which corresponds to approx. 975kg of pellets.
For our products use pellets diameter 6 mm, length 30 mm and a maximum of 8%
and A1 certied according to the UNI EN ISO 17225-2 standard. Keep the pellets away from heat
sources and not in humid environments or with explosive atmosphere.
Pellet
A= MINIMUM 40 MM
B=MASSIMUM 4 M
C= MINIMUM 3°
D= MINIMUM 400 MM
E= DIAMETER OF HOLE
F= SEE FIG. 2-3-4-5-6
U= INSULATION
V= POSSIBLE REDUCTION FROM 100 TO 80 MM
I= INSPECTION PLUG
S= INSPECTION DOOR
P= AIR INTAKE
T= T JOINT WITH INSPECTION PLUG
U
2
3
F
U1
I
S
P
I
4
B
D
A
T
I
I
U
E
V
I
C

11 of 36
EN
The remote control (Fig. 3) used to adjust water temperature
power and the on/off functions for the pellet pellet insert.
To start the pellet insert, press key and the pellet insert
will automatically enter the starting phase.
Press keys + (1) and - (2) to adjust temperature, and use
keys + (6) and - (5) to adjust operating power.
To turn off the pellet insert, hold down key .
To replace the 3 volt battery located on the back of the
remote control, pull the centre of the cover and the lever
on the side of the same, replace the battery observing the
correct polarity (Fig. 4)
Remote Control
Fig. 3 Fig. 4

12 of 36
EN
REMARKS:
- measurements are approximate and
may vary based on to the aesthetics of
the pellet insert
- the positions of the tubes in the rear
view are indicative and tolerance of +/-
10 mm
- measures with a tolerance of about 10
mm
691
129
480
195
151
45
57
275
Ø80
579
279
583
51,5639
531
691
129
480
195
151
45
57
275
Ø80
579
279
583
51,5639
531
691
129
480
195
151
45
57
275
Ø80
579
279
583
51,5639
531
691
129
480
195
151
45
57
275
Ø80
579
279
583
51,5639
531
Mod. NCA115-2A
Technical specications

13 of 36
EN
REMARKS:
- measurements are approximate and
may vary based on to the aesthetics of
the pellet insert
- the positions of the tubes in the rear
view are indicative and tolerance of +/-
10 mm
- measures with a tolerance of about 10
mm
711
315
581,5
55,5637
580
218,6339,5
57
218,6
55,8
O
80
O
45
315
O 80
195
660
711
315
581,5
55,5637
580
218,6339,5
57
218,6
55,8
O
80
O
45
315
O 80
195
660
711
315
581,5
55,5637
580
218,6339,5
57
218,6
55,8
O
80
O
45
315
O 80
195
660
711
315
581,5
55,5637
580
218,6339,5
57
218,6
55,8
O
80
O
45
315
O 80
195
660
Mod. NCA150

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EN
It is recommended that emissions are checked after installation.
To obtain the test report results, load the performance parameters in the possession of the
manufacturer and the technician, who can only use them after checking that the installation
is able to reproduce the laboratory conditions. These performances are only achievable after
15/20 hours of operation at rated power.
PARAMETER UNIT OF
MEASURE NCA115-2A NCA150
Heat input kW 13,1 14,9
Nominal heat output kW 11,6 13,1
Reduced heat output kW 5,6 5,6
CO concentration at nominal
reference (13% O2)mg/m3130 120
CO concentration at reduced
reference (13% O2)mg/m3229 229
Nominal efciency % 88,8 88,3
Reduced efciency % 90 90
Average consumption Kg/h 1,24 - 2,63 1,24 - 2,99
Heatable surface mc 260 300
Flue gas ow rate (min-max) g/s 5,72 - 9,69 5,72 - 10,45
Draft advised (min-max) Pa 3 - 5 3 - 8
Flue gas temperature (min-max) °C 123 - 164 123 - 178
Tank capacity Kg 18 18
Diameter smoke outlet tube mm 80 80
Diameter air intake mm 50 50
Nominal voltage V 230 230
Nominal frequency Hz 50 50
Ignition power consumption W 290 290
Electrical consumption (max-min) W 100 - 35 105 - 35
Pellet insert weight Kg 108 120
Powders at 13% O2 Ref.
nominal heat output mg/m320 20
Energy Class A +
IEE 125 124
Environmental Certicate
Decree n° 186 del 7/11/2017
N° Test Report K 3097 2021 T1

15 of 36
EN
Charge pellet
Fuel is loaded from the upper part of the pellet insert by opening a door. Pour the pellets in the hopper.
This is easier if performed in two steps:
• Pour half of the contents of the bag into the hopper and wait for the fuel to settle on the bottom.
• Then pour in the rest.
The brazier should be cleaned before each starting.
Never remove the protection grille in the hopper. When lling, do not let the sack
of pellets touch any hot surfaces.
Remove any components which might burn from the rebox and from the glass
(various instructions and adhesive labels).
First lighting of the pellet insert
• Before switching on, make sure that the grate is clean and empty of any pellet residues from previous
combustions. Otherwise make sure you empty and clean it
• Fill the container 3/4 full with the pellets recommended by the manufacturer
• Connect the pellet insert to an electrical outlet with the cable that has been supplied
• Press the lighting switch located on the back part of the pellet insert
• The upper display will read ““OFFOFF””
• Press the button for 2 seconds. After a few moments the smoke extractor and the lighting resistor
will start and the display will read ““STARTSTART””; The led resistance is switched on
• After 1 minute the display will read ““LOAD PELLETLOAD PELLET””, the pellet insert will load the pellets and
continue lighting the resistor
• Once the appropriate temperature has been reached the display will read ““FLAME LIGHTFLAME LIGHT””: this
means that the pellet insert has begun the last phase in lighting, at the end of which the pellet insert
will be completely operational; The led resistence is switched off
• After some minutes the display will show the words ““WORKWORK”” alternating room temperature and
current working power. The pellet insert is now completely on
• When the pellet insert reaches the set temperature, the display will show ““MODULATIONMODULATION””.
Pellet insert start up
Before lighting a small amount of smoke may ll the combustion chamber.
We highly recommend to turn to our Authorized Service Centre for the
installation and the rst ignition of the device as it not only carries out
the installation perfectly but also veries the regular operation of it.
During the rst lighting the environment should be well ventilated since during
the rst hours of operation unpleasant odours could develop due to the physical
stabilizing of the paint and from the grease in the tube bundle.
After completion of the installation, instruct the user verbally on the correct use
and maintenance of the pellet insert.

16 of 36
EN
Pellet insert switching off
To switch off the pellet insert, press the key on the control board until you read ““CLEANING FINALCLEANING FINAL””
on the display. After the pellet insert has been switched off, the fan continues working for a set time in
order to grant a fast smokes exhaust from the combustion chamber.
If you have a model with remote control, you just need to switch the remote control off keeping the key
pressed for 2 seconds and conrming the selection pressing the key SEND.
If you try to switch on the pellet insert during this phase, the display will show ““waiting coolingwaiting cooling””
(that means wait for cooling) in order to inform you a switching off phase is running. Wait until the
cooling phase is completely off and the display shows ““OFFOFF”” before staring a new light up.
REMARKS:
• Do not continuously turn the pellet insert on and off as this could provoke sparks that could shorten
the life of the electrical components.
• Do not touch the pellet insert with wet hands: the pellet insert has electrical components that could
produce sparks if handled incorrectly. Only authorized technicians can resolve possible problems.
• Do not remove any screws from the re chamber without rst lubricating them well.
• Never open the glass door of the pellet pellet insert while the pellet insert is in operation.
• Be sure that the brazier basket is positioned correctly.
• The ue system must be suitable for inspecion. If it cannot be removed, it must have some holes for
inspection and cleaning.
Join the following instructions to install the
display of a replace insert:
• Remove the display from its package (Pict. 10)
• Using a screwdriver, remove the supporting
bracket from the display holder on the back (Pict.
11-12)
• Fasten the supporting bracket to the wall using 2
screws (the fastening system must suit the surface
where it has to be applied and could require some
plugs - not provided - for a possible fastening on
the wall - Pict. 13)
• If you need to invert the at cable outlet from the
standard louver of the supporting bracket, remove
the whole cable and insert it in the hole on the
other side of the supporting bracket (Pict. 13)
• Install the at cable where you need it to be put
(there is the possibility to insert it in a proper duct)
until it reaches the proper connector on the pcb of
the replace insert
• Insert the display in the supporting bracket (Pict.
14).
How to install the display
7
GB
Lighting
• Close the door. Never open the door while
the pellet stove is operating.
• Connect the stove to an outlet with the
appropriate cable received with the stove.
• Place the switch on the rear of the stove at
the “1” position.
• Press the key for 2 seconds and the
gearcase will begin its lighting cycle.
• Before lighting the stove, carefully read the
use and maintenance manual.
• Remove from the tank all the tools that were
inserted during packaging and be sure that
the tank is free of eventual extraneous
bodies.
• Unroll the environmental probe placed on
the rear of the stove, without placing it on
the heated parts of the stove.
•
Correctly connect the pellet stove to the flue.
• Fill the tank with 6mm diameter pellets.
• Open the door and check that the basket is
properly inserted in its slot and that the
flame trap is located in the upper part of the
combustion chamber.
ATTENTION:
During the first lighting it is necessary to
ventilate the environment well, since dur-
ing the first hours of operation unpleas-
ant odours could develop due to fumes
from the paint and the grease in the
tuyère wrapping.
How to install the display
Join the following instructions to install the
display of a fireplace insert:
• Remove the display from its package (Pict. 10)
• Using a screwdriver, remove the supporting
bracket from the display holder on the back
(Pict. 11-12)
• Fasten the supporting bracket to the wall
using 2 screws (the fastening system must
suit the surface where it has to be applied and
could require some plugs - not provided - for
a possible fastening on the wall - Pict. 13)
• If you need to invert the flat cable outlet from
the standard louver of the supporting bracket,
remove the whole cable and insert it in the
hole on the other side of the supporting
bracket (Pict. 13)
• Install the flat cable where you need it to be
put (there is the possibility to insert it in a pro-
per duct) until it reaches the proper connector
on the pcb of the fireplace insert
• Insert the display in the supporting bracket
(Pict. 14).
Pict. 10
Pict. 11
Pict. 12
Pict. 13
Pict. 14

17 of 36
EN
How to change the operating power
You can change the operating power from a min. value of 1
to a max. value of 5. You can also choose the “Auto”.
Press the key (6) to increase or press (5) to reduce
it.
When you stop working on the power menu for a while, the
pellet insert will automatically leave the menu itself.
Functional keys
1. Temperature increase: using this key you can
increase the wished temperature from a min. value
of 7°C to a max. value of 40°C.
2. Temperature decrease: using this key you can
reduce the wished temperature from a max. value of
40° C to a min. value of 7°C.
3. Key SET: push this button to enter the programming
menu of the pellet insert.
4. Key on/off: keep this button pushed for two
seconds to switch the pellet insert on or off.
5. Operating power decrease: using this key you can
reduce the working power from a max. value of 5 to
a min. value of 1.
6. Operating power increase: using this key you can
increase the working power from a min. value of 1
to a max. value of 5.
Function indicators
Chronothermostat
This signalises that the automatic single or daily
switching on or off of the pellet insert is on. The
automatic programming can be set only using the
remote control.
Resistance indicator
This works only when the pellet insert is lighting
up to indicate that the resistance is warming the
air to burn pellets.
Endless screw
This switches on every time pellets are being loaded
in the pellet insert.
Smokes extractor
This signalises the smokes ventilator is working.
Control board
1. Temperature
increase
2. Temperature
decrease
3. Key SET
4. Key on/off
5. Operating power
decrease
6. Operating power
increase
1207
24.0°C P-5
WORK
Exchanger
This indicates the room ventilator is working.
Alarm indicator
This lights up in the event of an alarm or functioning
defect. You can read the kind of signalised alarm
on the display.
Remote control reception
Pellet insert setting
How to change the wished room temperature
You can change the temperature whenever you
want.
Press the keys (1) and (2) to modify the
wished value. When you stop working on the Set
temperature menu for a while, the pellet insert will
automatically leave the menu itself.
1207
24.0°C P-5
WORK
1207
24.0°C P-5
WORK

18 of 36
EN
Menù 01 - Setting fans
1. Press the SET button. Will appear on the display
MENU 01 SETTING FAN.
2. Pressing the SET key to access the menu to set
the speed of your canalisate fan.
3. Set the speed using the button 1.
With key 1 you set the speed of the fan.
4. To turn off the fan of the canalization, set the
speed to 0.
Fan speed adjustment channeling (where present)
menu 01
ADJUST
BLOWERS
menu 01
BLOW - 2 3
menu 01
BLOW - 2 5
menu 01
BLOW - 2 5
Display informations
FLAME LIGHT
The pellet insert starts
loading pellets in the brazier.
Smokes extractor and gear
motor are on.
CADENCE CLEANING
The pellet insert is cleaning
the brazier. The smokes ex-
tractor is working at its max.
speed and the pellets loading
is minimal.
WORK
The pellet insert is working,
in this case with working
power 3. Detected room
temperature is 21°C. Smokes
ventilator, gear motor and
room ventilator are on during
this phase.
21 :10
22°C P-1
OFF
14 :35
21°C P-2
START
14 :35
22°C P-1
FLAME
LIGHT
14 :35
21°C P-2
LOAD
pellet
15 :18
22°C P-3
WORK
15 :18
22°C p-2
CADENCE
CLEANING
OFF
The pellet insert is off.
START
The pellet insert is switching
on.
Resistance and smokes
extractor are on.
LOAD PELLET
The pellet insert starts
loading pellets in the brazier.
Resistance, smokes extractor
and gear motor are on.

19 of 36
EN
Programming menu
Menu 02 SET CLOCK
To access the set clock option, press the “SET” button (3), with the button - (5) scroll through the
submenus until MENU 02 - SET CLOCK and with buttons 1 and 2 select the current day. Press the “SET”
button (3) to conrm.
Then use buttons 1 and 2 to set the time and press “SET” (3) to advance to the minutes setting by
pressing buttons 1 and 2. By pressing set again it’s possible to access various submenus in order to set
the date, day, month, and year. To do so, repeat the steps indicated above, using buttons 1, 2, and 3.
The following table briey describes the structure of the menu, focusing only on those selections which
are available to the user.
Set the current time and date. The device comes
equipped with a lithium battery that allows the
internal clock to operate autonomously for over
3-5 years.
Menu 03 SET CHRONO
Press the “SET” button (3) and then button 5 to arrive at the desired menu; press “SET” (3) to enter.
Enter menu M-3-1 and with buttons 1 and 2 select whether or not to activate the thermostat (on/
off), which allows you to program the automatic ignition of the pellet insert. Once the thermostat
is activated/deactivated, press button “4” (OFF) and continue scrolling though the submenus using
button 5. Select which submenu you wish to enter in order to access the daily, weekly, and weekend
programmes.
To set the ignition times and days repeat the previous steps:
- access the submenu using “SET” (3)
- adjust the days, times, and activation status (on/off) with buttons 1 and 2
- conrm by pressing the “SET” button (3)
- exit from the submenu/menu with button 4 to turn it off
The following table briey describes the structure of the menu, focusing only on those selections which
are available to the user.
level 1 level 2 level 3 level 4 value
02 - set clock
01 - day day of the week
02 - hour hour
03 - minutes minutes
04 - day day of the month
05 - month month
06 - year year
06
Menu 02
MONTH
clock
menù levelinput
dialogue
level 1 level 2 level 3 level 4 value
03 - set thermostat
01 - activate thermos.
01 - activate thermos. on/off
02 - day programme
01 - daily thermostat on/off
02 - start 1 day hour
03 - stop 1 day hour
04 - start 2 day hour
05 - stop 2 day hour

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EN
level 1 level 2 level 3 level 4 value
03 - set thermostat
03 - week program.
01 - week thermostat on/off
02 - start program. 1 hour
03 - stop program. 1 hour
04 - monday progr. 1 on/off
05 - tuesday progr. 1 on/off
06 -
wednesday prog. 1 on/off
07 - thursday prog 1 on/off
08 - friday prog 1 on/off
09 - saturday prog 1 on/off
10 - sunday prog 1 on/off
11 - start program. 2 hour
12 - stop program. 2 hour
13 - monday progr. 2 on/off
14 - tuesday progr. 2 on/off
15 -
wednesday prog. 2 on/off
16 - thursday prog 2 on/off
17 - friday prog 2 on/off
18 - saturday prog 2 on/off
19 - sunday prog 2 on/off
20 - start program. 3 hour
21 - stop program. 3 hour
22 - monday progr. 3 on/off
23 - tuesday progr. 3 on/off
24 -
wednesday prog. 3 on/off
25 - thursday prog 3 on/off
26 - friday prog 3 on/off
27 - saturday prog 3 on/off
28 - sunday prog 3 on/off
29 - start program. 4 hour
30 - stop program. 4 hour
31 - monday progr. 4 on/off
32 - tuesday progr. 4 on/off
33 -
wednesday prog. 4 on/off
34 - thursday prog. 4 on/off
35 - friday prog. 4 on/off
36 - saturday prog. 4 on/off
37 - sunday prog. 4 on/off
04 -
week-end program.
01 - therm. week-end
02 - start 1
03 - stop 1
04 - start 2
05 - stop 2