Asus VA27EHF Series User manual

VA27EHF Series
LCD Monitor
User Guide

ii
Copyright © 2021 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
Table of contents
TCO certied ............................................................................................... iii
Notices......................................................................................................... iv
Care & Cleaning.......................................................................................... ix
Takeback Services....................................................................................... x
1.1 Welcome! ...................................................................................... 1-1
1.2 Package contents......................................................................... 1-1
1.3 Assembling the monitor.............................................................. 1-2
1.4 Connect cables............................................................................. 1-3
1.4.1 Rear of the LCD monitor ................................................. 1-3
1.4.2 Sixsidesgure................................................................ 1-4
1.5 Monitor introduction .................................................................... 1-5
1.5.1 UsingtheControlsbutton .............................................. 1-5
2.1 Detaching the arm/stand (for VESA wall mount) ...................... 2-1
2.2 Adjusting the monitor.................................................................. 2-2
3.1 OSD (On-Screen Display) menu ................................................. 3-1
3.1.1 Howtorecongure.......................................................... 3-1
3.1.2 OSDFunctionIntroduction.............................................. 3-2
3.2 Specications............................................................................. 3-10
3.3 Troubleshooting (FAQ).............................................................. 3-12
3.4 Supported Timing List............................................................... 3-13

iii
TCO certied
A third-party certification according to ISO 14024
Say hello
to a more sustainable product
IT products are associated with a wide range of sustainability risks
throughout their life cycle. Human rights violations are common in the
factories. Harmful substances are used both in products and their
manufacture. Products can often have a short lifespan because of poor
ergonomics, low quality and when they are not able to be repaired or
upgraded.
This product is a better choice. It meets all the criteria in TCO Certified,
the world’s most comprehensive sustainability certification for IT
products. Thank you for making a responsible product choice, that help
drive progress towards a more sustainable future!
Criteria in TCO Certified have a life-cycle perspective and balance
environmental and social responsibility. Conformity is verified by
independent and approved verifiers that specialize in IT products, social
responsibility or other sustainability issues. Verification is done both
before and after the certificate is issued, covering the entire validity
period. The process also includes ensuring that corrective actions are
implemented in all cases of factory non-conformities. And last but not
least, to make sure that the certification and independent verification is
accurate, both TCO Certified and the verifiers are reviewed regularly.
Want to know more?
Read information about TCO Certified, full criteria documents, news and
updates at tcocertified.com. On the website you’ll also find our Product
Finder, which presents a complete, searchable listing of certified
products.
Toward sustainable IT products

iv
Notices
Federal Communications Commission Statement
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubject
tothefollowingtwoconditions:
• Thisdevicemaynotcauseharmfulinterference,and
• Thisdevicemustacceptanyinterferencereceivedincluding
interferencethatmaycauseundesiredoperation.
Thisequipmenthasbeentestedandfoundtocomplywiththelimitsfora
ClassBdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimits
aredesignedtoprovidereasonableprotectionagainstharmfulinterference
inaresidentialinstallation.Thisequipmentgenerates,usesandcan
radiateradiofrequencyenergyand,ifnotinstalledandusedinaccordance
withmanufacturer’sinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterferencewill
notoccurinaparticularinstallation.Ifthisequipmentdoescauseharmful
interferencetoradioortelevisionreception,whichcanbedeterminedby
turningtheequipmentoffandon,theuserisencouragedtotrytocorrect
theinterferencebyoneormoreofthefollowingmeasures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmenttoanoutletonacircuitdifferentfromthatto
which the receiver is connected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
NOTE:ThismonitorisENERGYSTARcertied.
ThisproductqualiesforENERGYSTARinthefactory
defaultsettingwhichcanberestoredby“Factory Reset”
functionintheOSDmenu.Changingthefactory
defaultsettingsorenablingotherfeaturesmayincrease
powerconsumptionthatcouldexceedtheENERGYSTAR
speciedlimits.
Canadian Department of Communications Statement
ThisdigitalapparatusdoesnotexceedtheClassBlimitsforradio
noiseemissionsfromdigitalapparatussetoutintheRadioInterference
RegulationsoftheCanadianDepartmentofCommunications.
ThisclassBdigitalapparatuscomplieswithCanadianICES-003.

v
Declaration of Conformity
ThisdevicecomplieswiththerequirementssetoutintheCouncil
DirectiveontheApproximationoftheLawsoftheMemberStates
relatingtoElectromagneticCompatibility(2014/30/EU),Low-voltage
Directive(2014/35/EU),ErPDirective(2009/125/EC)andRoHSdirective
(2011/65/EU).Thisproducthasbeentestedandfoundtocomplywith
theharmonizedstandardsforInformationTechnologyEquipment,these
harmonizedstandardspublishedunderDirectivesofOfcialJournalofthe
EuropeanUnion.
WEEE Symbol Statement
Thissymbolontheproductoronitspackagingindicatesthatthisproduct
mustnotbedisposedofwithyourotherhouseholdwaste.Instead,itis
yourresponsibilitytodisposeofyourwasteequipmentbyhandingitover
toadesignatedcollectionpointfortherecyclingofwasteelectricaland
electronicequipment.Theseparatecollectionandrecyclingofyourwaste
equipmentatthetimeofdisposalwillhelptoconservenaturalresources
andensurethatitisrecycledinamannerthatprotectshumanhealthand
theenvironment.Formoreinformationaboutwhereyoucandropoffyour
wasteequipmentforrecycling,pleasecontactyourlocalcityofce,your
householdwastedisposalserviceortheshopwhereyoupurchasedthe
product.
AEEEyönetmeliğineuygundur

vi
Safety information
• Beforesettingupthemonitor,carefullyreadallthedocumentationthat
camewiththepackage.
• Topreventfireorshockhazard,neverexposethemonitortorainor
moisture.
• Nevertrytoopenthemonitorcabinet.Thedangeroushighvoltages
insidethemonitormayresultinseriousphysicalinjury.
• Ifthepowersupplyisbroken,donottrytofixitbyyourself.Contacta
qualifiedservicetechnicianoryourretailer.
• Beforeusingtheproduct,makesureallcablesarecorrectlyconnected
andthepowercablesarenotdamaged.Ifyoudetectanydamage,
contactyourdealerimmediately.
• Slotsandopeningsonthebackortopofthecabinetareprovidedfor
ventilation.Donotblocktheseslots.Neverplacethisproductnearor
overaradiatororheatsourceunlessproperventilationisprovided.
• Themonitorshouldbeoperatedonlyfromthetypeofpowersource
indicatedonthelabel.Ifyouarenotsureofthetypeofpowersupplyto
yourhome,consultyourdealerorlocalpowercompany.
• Usetheappropriatepowerplugwhichcomplieswithyourlocalpower
standard.
• Donotoverloadpowerstripsandextensioncords.Overloadingcan
resultinfireorelectricshock.
• Avoiddust,humidity,andtemperatureextremes.Donotplacethe
monitorinanyareawhereitmaybecomewet.Placethemonitorona
stablesurface.
• Unplugtheunitduringalightningstormorifitwillnotbeusedfora
longperiodoftime.Thiswillprotectthemonitorfromdamagedueto
powersurges.
• Neverpushobjectsorspillliquidofanykindintotheslotsonthe
monitorcabinet.
• Toensuresatisfactoryoperation,usethemonitoronlywithULlisted
computerswhichhaveappropriateconfiguredreceptaclesmarked
between100~240VAC.
• Thesocket-outletshallbeinstalledneartheequipmentandshallbe
easilyaccessible
• Ifyouencountertechnicalproblemswiththemonitor,contacta
qualifiedservicer.
• Provideanearthingconnectionbeforethemainsplugisconnectedto
themains.And,whendisconnectingtheearthingconnection,besure
todisconnectafterpullingoutthemainsplugfromthemains.

vii
WARNING
Usageofotherthanspeciedhead-orearphonescanresultinhearing
lossduetoexcessivesoundpressures.
Pleaseconrmthedistributionsysteminbuildinginstallationshallprovide
thecircuitbreakerrated120/240V,20A(maximum).
Ifprovidedwitha3-pinattachmentplugonthepowercord,plugthecord
intoagrounded(earthed)3-pinoutlet.Donotdisablethepowercord
groundingpin,forexample,byattachinga2-pinadapter.Thegrounding
pinisanimportantsafetyfeature.
StabilityHazard.
Theproductmayfall,causingseriouspersonalinjuryordeath.To
preventinjury,thisproductmustbesecurelyattachedtotheoor/wallin
accordancewiththeinstallationinstructions.
Aproductmayfall,causingseriouspersonalinjuryordeath.Manyinjuries,
particularlytochildren,canbeavoidedbytakingsimpleprecautionssuch
as:
ALWAYSusecabinetsorstandsorinstallationmethodsrecommendedby
themanufactureroftheproductset.
ALWAYSusefurniturethatcansafelysupporttheproduct.
ALWAYSensuretheproductisnotoverhangingtheedgeofthesupporting
furniture.
ALWAYSeducatechildrenaboutthedangersofclimbingonfurnitureto
reachtheproductoritscontrols.
ALWAYSroutecordsandcablesconnectedtoyourproductsotheycannot
betrippedover,pulledorgrabbed.
NEVERplaceaproductinanunstablelocation.
NEVERplacetheproductontallfurniture(forexample,cupboardsor
bookcases)withoutanchoringboththefurnitureandtheproducttoa
suitablesupport.
NEVERplacetheproductonclothorothermaterialsthatmaybelocated
betweentheproductandsupportingfurniture.
NEVERplaceitemsthatmighttemptchildrentoclimb,suchastoysand
remotecontrols,onthetopoftheproductorfurnitureonwhichtheproduct
isplaced.
Iftheexistingproductisgoingtoberetainedandrelocated,thesame
considerationsasaboveshouldbeapplied.

viii
Excessivesoundpressurefromearphonesandheadphonescancause
hearingloss.Adjustmentoftheequalizertomaximumincreasesthe
earphonesandheadphonesoutputvoltageandthereforethesound
pressurelevel.
RestrictiononHazardousSubstancesstatement(India)Thisproduct
complieswiththe“IndiaE-Waste(Management)Rules,2016”and
prohibitsuseofLead,Mercury,HexavalentChromium,polybrominated
biphenyls(PBBs)andpolybrominateddiphenylethers(PBDEs)in
concentrationexceeding0.1%byweightinhomogenousmaterials
and0.01%byweightinhomogenousmaterialsforcadmium,exceptof
exemptionslistedinSchedule2oftheRule.

ix
Care & Cleaning
• Beforeyouliftorrepositionyourmonitor,itisbettertodisconnectthe
cablesandpowercord.Followthecorrectliftingtechniqueswhen
positioningthemonitor.Whenliftingorcarryingthemonitor,graspthe
edgesofthemonitor.Donotliftthedisplaybythestandorthecord.
• Cleaning.Turnyourmonitoroffandunplugthepowercord.Cleanthe
monitorsurfacewithalint-free,non-abrasivecloth.Stubbornstains
mayberemovedwithaclothdampenedwithmildcleaner.
• Avoidusingacleanercontainingalcoholoracetone.Useacleaner
intendedforusewiththeLCD.Neverspraycleanerdirectlyonthe
screen,asitmaydripinsidethemonitorandcauseanelectricshock.
The following symptoms are normal with the monitor:
• Thescreenmayflickerduringtheinitialuseduetothenatureofthe
fluorescentlight.TurnoffthePowerSwitchandturnitonagainto
makesurethattheflickerdisappears.
• Youmayfindslightlyunevenbrightnessonthescreendependingon
thedesktoppatternyouuse.
• Whenthesameimageisdisplayedforhours,anafterimageofthe
previousscreenmayremainafterswitchingtheimage.Thescreenwill
recoverslowlyoryoucanturnoffthePowerSwitchforhours.
• Whenthescreenbecomesblackorflashes,orcannotworkanymore,
contactyourdealerorservicecentertofixit.Donotrepairthescreen
byyourself!
Conventions used in this guide
WARNING:Informationtopreventinjurytoyourselfwhentryingto
completeatask.
CAUTION:Informationtopreventdamagetothecomponents
whentryingtocompleteatask.
IMPORTANT:InformationthatyouMUSTfollowtocompletea
task.
NOTE:Tipsandadditionalinformationtoaidincompletingatask.

x
Wheretondmoreinformation
Refertothefollowingsourcesforadditionalinformationandforproduct
andsoftwareupdates.
1. ASUS websites
TheASUSwebsitesworldwideprovideupdatedinformationonASUS
hardwareandsoftwareproducts.Refertohttp://www.asus.com
2. Optional documentation
Yourproductpackagemayincludeoptionaldocumentationthatmay
havebeenaddedbyyourdealer.Thesedocumentsarenotpartof
thestandardpackage.
Takeback Services
ASUSrecyclingandtakebackprogramscomefromourcommitmenttothe
higheststandardsforprotectingourenvironment.Webelieveinproviding
solutionsforourcustomerstobeabletoresponsiblyrecycleourproducts,
batteriesandothercomponentsaswellasthepackagingmaterials.
Pleasegotohttp://csr.asus.com/english/Takeback.htmfordetailrecycling
informationindifferentregion.
Product information for EU energy label

1-1
ASUS LCD Monitor VA27EHF Series
1.1 Welcome!
ThankyouforpurchasingtheASUS®LCDmonitor!
ThelatestwidescreenLCDmonitorfromASUSprovidesacrisper,
broader,andbrighterdisplay,plusahostoffeaturesthatenhanceyour
viewingexperience.
Withthesefeatures,youcanenjoytheconvenienceanddelightfulvisual
experiencethatthemonitorbringsyou!
1.2 Package contents
Checkyourpackageforthefollowingitems:
 LCDMonitor
 MonitorBase
 MonitorColumn
 QuickStartGuide
 WarrantyCard
 1xPowerCord*
 1xHDMICable*
• Ifanyoftheaboveitemsisdamagedormissing,contactyourretailer
immediately.
• * AlsotheReplaceablepartsrequiredbytheTCOCertified.

1-2 Chapter 1: Product Introduction
1.3 Assembling the monitor
To assemble the monitor
1. Placethemonitorfacedownonsoftandsmoothsurfacetakingcare
toavoidscratchingordamagingthescreen.Attach/Slidethebase
columnwiththemonitoruntilitclicksintoposition.
2. Bucklingthebasewithstand,thenholdthemwithbothhandsand
rmlyinsertthestandintothecover.Adjustthemonitortotheangle
thatismostcomfortableforyou.
2
1

1-3
ASUS LCD Monitor VA27EHF Series
1.4 Connect cables
1.4.1 Rear of the LCD monitor
1. AC-INPort
2. HDMIPort

1-4 Chapter 1: Product Introduction
1.4.2 Sixsidesgure
VA27EHF
UNIT:mm

1-5
ASUS LCD Monitor VA27EHF Series
1.5 Monitor introduction
1.5.1 Using the Controls button
Usethecontrolbuttononthebackofthemonitortoadjusttheimage
settings.
1
2
3
4
5
1. MenuButton/ExitOSD:
• PressthisButtonentertheOSDmenu.
• ExittheOSDmenu .
• Returntopreviousmenu.
• KeyLockedHotkey
2. Enter/Close/ReturnButton:
• ExittheOSDmenu .
• Enter/selecttheicon(function)highlightedwhiletheOSDisactivated.
3. Brightnesshotkey/Decreasevalue:
• NextItemorDecreasevalue
• Brightnesshotkey
4. EnergySavinghotkey/Increasevalue:
• AddorIncreasevalue
• EnergySavinghotkey
5. PowerButton:
• Poweron/offmonitorwhenmonitorispoweroff/on.

2-1
ASUS LCD Monitor VA27EHF Series
2.1 Detaching the arm/stand (for VESA wall
mount)
To detach the arm/stand
1. Disconnectpowerandsignalcables,Carefullyputthefrontof
themonitorfacedownonacleantable.
2. Pressdownonthereleasebuttonofthecoverwithonestand,
whileholdingthestandwiththeotherhand,andpullithorizontally
backwards.
• Werecommendthatyoucoverthetablesurfacewithsoftclothtoprevent
damagetothemonitor.
2
4
1
3
*Vesamount：100x100mm
*Basescrewsize：M4x8mm

2-2 Chapter 2: Setup
2.2 Adjusting the monitor
• Foroptimalviewing,werecommendthatyoulookatthefullfaceofthe
monitor,thenadjustthemonitortotheanglethatismostcomfortable
foryou.
• Holdthestandtopreventthemonitorfromfalling whenyouchangeits
angle.
• Adjustthemonitorfollowthepicturesforthemostcomfortableviewing
foryou.
-5 O
23 O
Itisnormalthatthemonitorslightlyshakeswhileyouadjusttheviewing
angle.

3-1
ASUS LCD Monitor VA27EHF Series
3.1 OSD (On-Screen Display) menu
3.1.1 Howtorecongure
Reading Mode
Darkroom Mode
Splendid
Standard Mode
Night View Mode
Theater Mode
Game Mode
Scenery Mode
sRGB Mode
Standard Mode HDMI 1920x1080 @ 100Hz
ASUS VA27E
1. PresstheMENUbuttontoactivatetheOSDmenu.
2. Presstheand buttonstotogglebetweenoptionsinthe
Menu.Asyoumovefromoneicontoanother,theoptionnameis
highlighted.
3. Toselectthehighlighteditemonthemenupressthe key.
4. Presstheand buttonstoselectthedesiredparameter.
5. Pressthe keytoentertheslidebarandthenusetheor 
buttons,accordingtotheindicatorsonthemenu,tomakeyour
changes.

3-2 Chapter 3: General Instruction
3.1.2 OSD Function Introduction
1. Splendid
Thisfunctioncontainseightsub-functionsthatyoucanselectfor
yourpreference.EachmodehastheResetselection,allowingyouto
maintainyoursettingorreturntothepresetmode.
Reading Mode
Darkroom Mode
Splendid
Standard Mode
Night View Mode
Theater Mode
Game Mode
Scenery Mode
sRGB Mode
Standard Mode HDMI 1920x1080 @ 100Hz
ASUS VA27E
• Standard Mode:Thisisthebestchoicefordocumenteditingwith
SPLENDID™VideoIntelligenceTechnology.
• sRGB Mode:Thisisthebestchoiceforviewingphotosandgraphics
fromPCs.
• Scenery Mode:Thisisthebestchoiceforsceneryphotodisplayingwith
SPLENDID™VideoIntelligenceTechnology.
• Theater Mode:Thisisthebestchoiceformoviewatchingwith
SPLENDID™VideoIntelligenceTechnology.
• Game Mode:ThisisthebestchoiceforgameplayingwithSPLENDID™
VideoIntelligenceTechnology.
• Night View Mode:Thisisthebestchoiceforplayingdark-scenegame
orwatchingdark-scenemoviewithSPLENDID™VideoIntelligence
Technology.
• Reading Mode :Thisisthebestchoiceforbookreading.
• Darkroom Mode :Thisisthebestchoiceforaweakambientlight
environment.
• IntheStandardMode,theSaturation,Sharpness,andASCRfunctionsare
notuser-configurable.
• InthesRGB,theSaturation,ColorTemp.,Sharpness,Brightness,Contrast
andASCRfunctionsarenotuser-configurable.
• IntheReadingMode,theSaturation,ASCR,contrast,andColorTemp
functionsarenotuser-configurable.

3-3
ASUS LCD Monitor VA27EHF Series
2. EyeCare
EyeCare
Color Augmentation
Rest Reminder
Blue Light Filter
Standard Mode HDMI 1920x1080 @ 100Hz
ASUS VA27E
• Blue Light Filter:Inthisfunction,youcanadjustthebluelightfilterfrom
0tomax.0:nochanges；Max:Thehigherthelevel,thelessbluelight
isscattered.Whenbluelightfilterisactivated,thedefaultsettingsof
StandardModewillbeautomaticallyimported.Besidesmaximumlevel,
thebrightnessisuser-configurable.Maximumistheoptimizedsetting.
ItiscompliancewithTUVlowbluelightcertification*.Thebrightness
functionisnotuserconfigurable.
• Whentheuseradjustsbluelightfilterbartomaximumlevel.
• *Whencoloraugmentationisindefaultvalue(50).
Pleaserefertothefollowingtoalleviateeyestrains:
• Usersshouldtakesometimeawayfromthedisplayifworkingforlonghours.
Itisadvisedtotakeshortbreaks(atleast5mins)afteraround1hourof
continuousworkingatthecomputer.Takingshortandfrequentbreaksismore
effectivethanasinglelongerbreak.
• Tominimizeeyestrainanddrynessinyoureyes,usersshouldresttheeye
periodicallybyfocusingonobjectsthatarefaraway.
• Eyeexercisescanhelptoreduceseyestrain.Repeattheseexercisesoften.If
eyestraincontinuespleaseconsultaphysician.Eyeexercises:(1)Repeating
lookupanddown(2)Slowlyrollyoureyes(3)Moveyoureyesdiagonal.
• HighenergybluelightmayleadtoeyestrainandAMD(Age-RelatedMacular
Degeneration).Bluelightfiltertoreduce70%(max.)harmfulbluelightto
avoidingCVS(ComputerVisionSyndrome).
• Rest Reminder:Thisfunctionprovidesyouarestreminderaccording
tohowlongyousetforyourworkingtime.Forexample,ausersets60
minutesworkingtimeandtherewillbeapopupreminderappearedon
theupperleftcornerofthemonitorfor5seconds.Pressanykeytomake
this reminder OSD disappeared.
• Whenthisfunctionisenable,thefollowingfunctionsarenotavailable:
SplendidDemoMode,GamePlusandQuickFit.