Atag VA9811QT User manual

Dear ATAG customer!
We hope that you will have many years of use from your new machine.
The machine has many features. To make the most of its functions, we recommend
that you read the operating instructions before using the machine. The operating
instructions include information on how you can help protect the environment.
Operating Instructions
Dishwasher
VA9811QT

CONTENTS
2FRONT PANEL
3SAFETY INSTRUCTIONS
4BEFORE WASHING FOR THE FIRST TIME
5LOADING THE DISHWASHER
8USING THE DISHWASHER
11SETTINGS
14CARE AND CLEANING
16TROUBLESHOOTING
19INFORMATION FOR TEST INSTITUTE
20TECHNICAL INFORMATION
21INSTALLATION
22SERVICE
23PROGRAMME CHART
FRONT PANEL
The panel is fitted with touch buttons with audible feedback (see the chapter Settings).
1 32 5 6 9 10 11 12
7 8
4
1 On/Left-on mode
2 Programme selector
3 Programme symbol
4 Display
5 Rinse aid indicator
6 TAB (3-in-1/all-in-one detergent)
7 Salt indicator
8 Child lock (button lock)
9 High temperature
10 Long dry
11 Delayed start
12 Start/Stop
NOTE!
•Two minutes after the last button press, the panel backlight enters energy saving mode. Close and reopen the door, or press the
On/Left-on mode button, to reactivate the panel.
2

SAFETY INSTRUCTIONS
GENERAL
•Read the operating instructions and keep them in a safe place!
•Never use the dishwasher for any purpose other than that
specified in these operating instructions.
•Do not load the dishwasher door or dishwasher baskets with
anything other than dishes.
•Never leave the dishwasher door open as someone may trip
on it.
•Use only dishwasher detergent!
•Place knives and other sharp items so that they cannot harm
anyone or damage the dishwasher.
•The machine is not designed to be used by persons (even
children) that are physically or mentally handicapped or lack
experience and knowledge. Such persons must receive
instruction in how to use the machine from the person
responsible for their safety.
•Children must be watched to ensure they do not play with the
dishwasher.
•Damaged mains cables must only be replaced by a qualified
electrician.
•This dishwasher is for household or similar use, such as:
- staff kitchens in shops, offices and other workplaces.
- farms.
- for guests at hotels, motels and other types of
accommodation.
- bed & breakfast hotels.
•Never place dishes with solvent residues in the dishwasher due
to the risk of explosion. Nor may dishes that contain ash, wax
or lubricants be washed in the dishwasher.
INSTALLATION
See the section Installation.
CHILD SAFETY
•Use the knife basket, or knife stand, for all long/sharp items.
•Always close the door and start the programme immediately
after you have added the detergent.
•Keep children away from the dishwasher when the door is
open. Some detergent may remain inside!
•Do not allow children to use or play with the dishwasher. Be
especially vigilant when the door is open.
WARNING!
Children must be supervised –dishwasher detergent is corrosive!
Store detergent and rinse aid out of the reach of children! If
anyone swallows dishwasher detergent, they should immediately
drink one or two glasses of milk or water. Do not attempt to
induce vomiting. Contact a doctor! If anyone gets dishwasher
detergent in their eyes, rinse (for at least 15 minutes) with plenty
of water.
Activate child lock (button lock)
You can activate the child lock (button lock) to prevent children
from starting the dishwasher (see the section Settings).
WINTER STORAGE/TRANSPORT
•Store the dishwasher where the temperature remains above
freezing.
•Avoid long transport distances in very cold weather.
•Transport the dishwasher upright or laying on its back.
OVERFLOW GUARD FUNCTION
The overflow protection starts pumping out the machine and turns
off the water supply if the water level in the dishwasher exceeds
the normal level. If the overflow protection is triggered, turn off
the water supply and call the service division.
CLEANING
When cleaning the edge around the door, use only a slightly damp
cloth. Do not spray water around the edge! Moisture can make
its way into the lock, which contains electrical components.
PACKING MATERIAL
Please sort waste materials in accordance with local guidelines.
DISPOSAL
•When the dishwasher has reached the end of its service life
and is to be disposed of, it should immediately be made
unusable. Pull out the power cable and cut it as short as possible.
•The dishwasher is manufactured and labelled for recycling.
•Contact your local authority for information about where and
how your dishwasher should be correctly recycled.
3

BEFORE WASHING FOR THE FIRST
TIME
PROGRAMME KEY
Some dishwashers include programme keys in different languages.
Attach the programme key in the desired language to the top of
the door.
THE WATER SOFTENER
In order to achieve good dishwashing results, the dishwasher needs
soft water (water with low mineral content). Hard water leaves
a white coating on dishes and the dishwasher.
Water hardness is specified using the following scales: The German
water hardness scale (°dH) and the French water hardness scale
(°fH). A water supply with a water hardness in excess of 6°dH
(9°fH) must be softened. This is done automatically with the aid
of the built-in water softener. In order for the softener to function
optimally, it must be adjusted to the hardness of the water supply.
Contact the local waterworks to check the water hardness in your
area. Once you have adjusted the water softener, use detergent
and rinse aid doses suitable for soft water.
ADJUSTING THE WATER SOFTENER
Chapter Settings, page 13 describes how to adjust the water
softener. Don't forget to fill the salt compartment with salt after
adjusting the water softener.
FILL UP THE SALT
Before you begin using a dishwasher with a water softener, you
must fill the salt compartment with salt. Use large grain salt or
special dishwasher salt.
WARNING!
Top up the salt just before running a programme. To avoid the
risk of rust stains, the dishwasher must be rinsed immediately
after topping up the salt.
WARNING!
Never pour dishwasher detergent into the salt compartment.
This destroys the water softener!
Do as follows the first time:
1 Unscrew the lid as illustrated.
2 Place the funnel supplied with the dishwasher in the salt
compartment top-up hole. First, pour in about 1 l of water.
3 Then add salt, a maximum of 1.5 kg, until the compartment is
full.
4Wipe up any excess salt so that the lid can be screwed on firmly.
5 Run a programme to ensure that any salt in the dishwasher is
rinsed away.
Salt compartment lid
REFILL SALT INDICATOR
When the salt needs topping up, the above symbol lights on the
display.
When the salt runs out, unscrew the cap and fill the container with
salt. Water is only needed the first time! Wipe clean and tighten.
Run a programme to ensure that any salt in the dishwasher is
rinsed away.
NOTE!
After topping up, it may take a while before the symbol goes
out.
TOP UP WITH RINSE AID
Drying is faster if you use rinse aid.
1 Open the rinse aid compartment lid.
2 Carefully top up with rinse aid. Only add rinse aid to the level
marked max.
3 Wipe up any splashes of rinse aid around the compartment.
4 Close the lid firmly.
4

SELECTING THE RINSE AID DOSAGE
Rinse aid dispensing can be set from (Off) to (High
dose). (Factory settings: )
Increase the rinse aid dosage:
•If the dishes have water marks.
Reduce the rinse aid dosage:
•If the dishes have a sticky white/blue film.
•If the dishes are streaked.
•Build-up of foam. If you have very soft water, the rinse aid can
be diluted 50:50 with water.
SETTING THE RINSE AID DOSAGE
The section Settings describes how to set the rinse aid dosage.
REFILL RINSE AID INDICATOR
When the rinse aid needs topping up, the above symbol lights on
the display.
NOTE!
After topping up, it may take a while before the symbol goes
out.
LOADING THE DISHWASHER
ECONOMIC DISHWASHING
Run programmes only with a full load
Wait to run a programme until the dishwasher is full, this way you
save energy. Use the Rinse & Hold programme to rinse the dishes
if there are any unpleasant odours while you wait for the
dishwasher to become fully loaded.
Run programmes at a lower temperature
If the dishes are only slightly dirty, you can select a lower
temperature with certain programmes. See also the section
Selecting Options in the chapter Using the dishwasher.
Do not rinse under running water
Simply scrape off large food particles before loading the
dishwasher.
Choose a green detergent
Read the environmental declaration on the packaging!
Connect to cold water...
If you use oil or electricity to heat your home.
Connect to hot water (max. 70 °C)...
If you use district heating, solar power or geothermal power to
heat your home. Choosing a hot water connection cuts programme
times and reduces the dishwasher's electricity consumption.
FRAGILE DISHES
Some cookware is not dishwasher safe. This can be for several
reasons. Some materials cannot withstand strong heat, others can
be damaged by dishwashing detergent.
Fragile decoration
Porcelain with decoration on top of the glazing (the items feel
rough) should not be washed in a dishwasher.
Crystal/Glass
Position items so that they do not touch each other during the
wash. Use the lowest possible wash temperature and the shortest
possible programme. Select Short dry. Antique and very fragile
items should not be washed in a dishwasher.
Glass washed in a dishwasher at high temperatures can gradually
develop a grey film that cannot be removed. Wash fragile glasses
at a low temperature and with a small amount of detergent.
Silver
Silver and stainless steel items should not come into contact, as
the silver can become discoloured.
Cutlery with glued handles
Some types of glue are not dishwasher safe. In such cases, the
handles may loosen.
Wood
Wooden items should only be washed in a dishwasher if marked
dishwasher safe.
5

Aluminium
Aluminium can lose its shine if washed in a dishwasher. However,
good quality aluminium pans can be washed in a dishwasher, even
if some of the shine will be lost.
Plastic items
Avoid washing plastic items that cannot withstand high
temperatures.
UPPER BASKET AND KNIFE BASKET
Place glasses, cups, bowls, side plates and saucers in the upper
basket. Wine glasses are placed on the wine glass shelf (if fitted).
Place sharp knives in the special knife basket at the top of the
dishwasher, or in the knife stand on the right (if fitted).
NOTE!
All dirty surfaces should face inwards and downwards!
Raising the upper basket
1 Pull out the upper basket.
2 Grab the sides of the upper basket with both hands and lift it
up.
Lowering the upper basket
1 Pull out the upper basket.
2 Pull out the two locking handles on either side to lower the
upper basket.
Knife basket
LOWER BASKET
Place plates, side plates, serving dishes, pots and cutlery (in the
cutlery basket) in the lower basket.
Place pots and pans in the rear left of the lower basket to best
utilise dishwashing performance from the rear spray nozzle, which
is intended for these types of dishes.
Fold-down plate supports
Lower the fold-down plate supports when washing pots.
6

1
2 2
1
Forward mount for plate support
Used for plates with a diameter greater than 25 cm.
12
CUTLERY BASKET
Place cutlery with the handles facing down, except for knives, and
spread them out as much as possible. Ensure that spoons do not
stack inside each other.
The cutlery basket is best placed in the middle at the front of the
lower basket to best utilise dishwashing performance from the
unique spray nozzle, which is intended for the cutlery basket.
NOTE!
Do not place cutlery made of different materials, such as silver
and stainless steel, in the same place (risk of discolouration).
WARNING!
Knives and other pointed items must be placed with the points
down in the cutlery basket or horizontally in other baskets.
Fold-down section for small items
The cutlery basket has a fold-down section in the middle for small
items, or small shafts, such as electric whisk attachments.
ac
b
Cutlery basket with lid
ac
b
Positioning of cutlery basket lid (in upper basket)
The cutlery basket lid can be removed and used, for example, as
an extra cutlery basket in the upper basket (see below).
ab
7

USING THE DISHWASHER
ADD DETERGENT
1 Prewash detergent compartment
2 Main wash detergent compartment
Detergent is added according to water hardness.
Follow the instructions on the detergent packaging. This dishwasher
is fitted with a water softener, so use detergent and rinse aid doses
suitable for soft water.
Too much detergent can result in less effective dishwashing and
also entails greater environmental impact.
Add the detergent to the detergent compartment. There is one
compartment for the prewash and one for the main wash. If tablets
are not used, add a small amount of the detergent to the prewash
compartment. Contact the detergent manufacturer if you have
any questions about the detergent.
WARNING!
Children must be supervised –dishwasher detergent is corrosive!
NOTE!
Use only dishwasher detergent! Washing up liquid must not be
used as the foam that forms prevents the dishwasher from
operating effectively.
Dishwasher tablets
Halve the tablet if it is difficult to close the dispenser lid. There is
a risk that the detergent will not be released properly if the lid is
tight and will not open correctly.
NOTE!
Dishwasher tablets are not recommended for short programmes
(less than 75 minutes). Use powder or liquid dishwasher
detergent instead.
3-in-1/All-in-one detergent
Read through the directions for these products carefully. If anything
is unclear, contact the detergent manufacturer.
PROGRAMME SELECTION
Press the Programme selector one or more times until the desired
programme symbol appears on the display.
Auto wash
The dishwasher can measure how dirty the dishes are and adjust
water consumption and temperature accordingly. When newly
installed, the programme needs to be run five times before it is
fully adapted and can provide the best results.
Heavy wash
Programme for very dirty dishes, such as pans, casserole dishes
and oven dishes. If these dishes do not completely fill the
dishwasher, you can add plates and the like.
Normal wash
Powerful programme for daily use that can remove dried leftovers,
but is not intended for burnt food, such as on oven dishes. This
programme provides maximum rinse effect, and takes longer than
Daily wash.
Daily wash
This is also an effective programme for daily use for slightly dried
leftovers, but is not intended for burnt food, such as on oven
dishes.
Quick wash
This programme is used for glasses and porcelain that is slightly
dirty, such as coffee cups.
Super quick wash
Short programme lasting about 15 minutes with acceptable results
for very slightly dirty dishes.
Delicate wash
If the dishes are not very dirty, you can select Delicate wash. This
programme is intended for glasses and porcelain that have just
been used and as such do not require such a powerful programme.
This programme can be used for fragile dishes. Select Short dry if
you want to be especially cautious. See also the section Fragile
dishes in the chapter Loading the dishwasher.
8

Eco wash
This programme is intended for cleaning normally dirty dishes and
is the most effective programme in terms of combined energy
and water consumption.
The High temperature option must be selected to access the
programme used to compile the information for energy labelling.
Rinse & Dry
This programme comprises a rinse with heating and drying. This
is a suitable programme if, for example, you plan to make jam and
want to rinse and heat clean glass jars.
Rinse & Hold
Used to rinse dishes while you wait for the dishwasher to become
fully loaded.
SELECTING OPTIONS
To select an option, press one of the option buttons. The field
under the button lights when the option is activated. The available
options depend on the selected programme. Once you have
started the programme, the options you selected are saved for
the next time you use the same programme. An exception is the
Delayed start option.
High temperature
Activate this option for improved dishwashing results. The machine
then uses a higher temperature for the main wash.
If you want to use the lower temperature, press again so that the
field under the button turns off.
You can vary the temperature as shown below:
55 °C / 70 °CHeavy wash:
60 °C / 65 °CNormal wash:
60 °C / 65 °CDaily wash:
30 °C / 60 °CQuick wash:
30 °C / 60 °CSuper quick wash:
40 °C / 50 °CDelicate wash:
50 °C / 60 °CEco wash:
Long dry
A higher temperature in the final rinse and a longer drying phase
improves the drying result if you activate the Long dry option. This
causes a slight increase in energy consumption. This option can be
used with all programmes except Rinse & Dry and Rinse & Hold.
If you want a programme with Short dry, press again so that the
field under the button turns off.
Delayed start
When you select Delayed start, the dishwasher will start 1-24
hours after you press the Start/Stop button.
1 Press the button once to activate Delayed start. Press the
button several times –or hold it in –to set the desired number
of hours.
2 Press Start/Stop and the dishwasher counts down 1 hour at a
time and starts after the selected delay.
Press and hold Start/Stop for three seconds if you want to cancel
the Delayed start option.
NOTE!
Remember to press the Start/Stop button to start the
programme.
START THE DISHWASHER
Press and hold Start/Stop until the display shows (the door
open symbol). This indicates that the dishwasher is ready to start.
Close the door properly, otherwise the dishwasher will not start.
NOTE!
If the machine does not start within 2 minutes of the last button
press, the display returns to showing the last programme run.
TIME REMAINING
Once you have selected a programme and options, the display
indicates how long the programme took the last time it was used.
The remaining time is updated after the water for the final rinse
has been heated.
This may differ somewhat from time to time depending on the
temperature of the water supply, the amount of dishes, the
ambient temperature and other factors.
NOTE!
During the first run of each programme, the remaining time
displayed can be slightly misleading, as the dishwasher is estimating
the time. When you run the programme a second time, the
dishwasher will calculate the remaining time based on the
previous duration of the programme.
STOPPING OR CHANGING A PROGRAMME
If you want to change programme after starting the dishwasher,
open the door then press and hold Start/Stop for three seconds.
Add more detergent if the lid of the detergent dispenser has
opened. Then choose a new programme, press Start/Stop and
close the door.
9

DO YOU WANT TO ADD MORE DISHES?
Open the door. The dishwasher stops automatically. Add the
dishes, close the door and the dishwasher continues the
programme.
IF THE DISHWASHER IS TURNED OFF USING
THE ON/LEFT-ON MODE BUTTON OR DUE TO
A POWER FAILURE
If the dishwashing programme was not finished, the interrupted
programme continues when power is restored.
NOTE!
During drying, the programme is interrupted if the power is cut
or the door is open for more than 2 minutes.
ONCE THE PROGRAM HAS FINISHED
Once the programme has finished and the door is opened "End"
appears on the display.
A buzzer also sounds at the end of the programme. See the section
Settings, which describes how to change this function.
Once the dishwasher has finished, it uses only standby power. Turn
off the water supply valve after each use.
10

SETTINGS
DO AS FOLLOWS TO OPEN THE SETTINGS MENU:
First, open the door. Turn off the dishwasher using the On/Left-on mode button (press and hold). Release the
button.
1.
Press and hold the On/Left-on mode button until the display lights up.2.
Within five seconds, press and hold the Programme selector and the Long dry button.3.
+
Release the buttons when the display shows .4.
TIP!
Be sure to press right on the symbols, so as not to inadvertently activate any other button. Try again if you fail to
open the settings menu the first time.
Press to save the set value and continue to the next
setting.
Current setting.
Current setting value.
Press to browse between setting values.
YOU CAN NOW ADJUST THE FOLLOWING SETTINGS:
DescriptionSettingsOptionsButton press
You can activate the child lock (button lock) option to
prevent children from starting the dishwasher.
Child lock
(button lock)
(Off)
(On) Press the High temperature and Long dry buttons simultan-
eously to temporarily deactivate the button lock when you
want to start the dishwasher. The button lock is automatic-
ally reactivated after 2 minutes.
Press Start/Stop to save the setting value and continue to the next setting.
If you do not want to change any other settings, keep pressing Start/Stop to step through the entire settings menu.
The dishwasher uses a buzzer to indicate when a pro-
gramme is finished or when a fault has occurred.
Buzzer volume
(Off)
(Low)
(High)
Press Start/Stop to save the setting value and continue to the next setting.
This sound is used to confirm each button press.Operation volume
(Off)
(Low)
(High)
11

DescriptionSettingsOptionsButton press
Press Start/Stop to save the setting value and continue to the next setting.
For adjusting the contrast of the display on the panel.LCD contrast
(Low)
(High)
Press Start/Stop to save the setting value and continue to the next setting.
Rinse aid dosage setting.Rinse aid
(Off)
(Low dosage)
(High dosage)
Press Start/Stop to save the setting value and continue to the next setting.
This option can be activated when using 3-in-1/all-in-one
detergents. The dishwashing programme automatically ad-
apts to provide the best possible dishwashing and drying
results every time. If you deactivate this option, the dish-
washer will return to ordinary function for all programmes.
If this setting is activated there is no need to add rinse aid
since this option disables rinse aid dispensing. It also reduces
the amount of salt added to the water softener.
NOTE!
In order to achieve good dishwashing results, it is essential
to check which type of detergent or all-in-one product
best suits your needs! Read the detergent packaging
carefully for information on proper use. Always follow
the directions for use or information on the detergent
packaging!
TAB
(3-in-1/all-in-one detergent)
(Off)
(On)
Press Start/Stop to save the setting value and continue to the next setting.
12

DescriptionSettingsOptionsButton press
Adjusting the water softener. Read off the appropriate
setting from the water hardness table below.
°dH
0-5
6-8
9-11
12-14
15-19
20-24
25-29
30-39
40-49
50+
0-9
10-14
15-20
21-25
26-34
35-43
44-52
53-70
71-88
89+
°fH
Water hardness
(Soft water)
(Hard water)
Press Start/Stop to exit the settings menu.
13

CARE AND CLEANING
COARSE FILTER
The coarse filter traps larger food particles, which cannot get past
the drainage pump. Empty the coarse filter as necessary.
1 Lift the coarse filter by the handle.
2 Empty the coarse filter. Remember to replace it!
Coarse filter
FINE FILTER
Debris that collects on the fine filter is automatically rinsed away
during each wash. However, the fine filter and its pipe section
should be cleaned a couple of times a year.
1 Turn the handle anticlockwise once.
1x
Fine filter
2 Lift the pipe section straight up by the handle. Free the coarse
filter to clean the pipe section.
3 Remove and clean the fine filter.
4 Replace in reverse order. Check that the edges seal properly
when replacing the fine filter.
Pipe section
5 Lock the filter in place by turning the handle clockwise to the
stop position. The handle should point straight out from the
dishwasher.
1x
NOTE!
The dishwasher must not be used without the filters in place!
Dishwashing results may be affected if the coarse filter is
incorrectly fitted.
DRAINAGE PUMP
The pump can be accessed from inside the dishwasher.
1 Cut the power to the dishwasher by pulling out the plug from
the wall socket!
2 Remove the coarse filter and pipe section.
3 Remove the small yellow fitted piece at the left of the bottom
drain (see illustration below).
4 By inserting your finger into the hole you can turn the pump
blade to release anything blocking it.
5 Reinstall the fitted piece and filters.
6 Plug the machine in again.
If the dishwasher still does not start and a whirring sound is
heard, the overflow protection has been activated.
•Shut off the water.
•Remove the plug from the wall socket.
•Call the service division.
NOTE!
Do not forget to reinstall the fitted piece.
LOWER SPRAY ARM
Holes and bearings can sometimes become blocked.
1 Pull the lower spray arm straight up to release it.
14

2 Remove any debris using a needle or the like. The spray arms
also have holes underneath.
UPPER SPRAY ARM
1 Pull out the basket.
2 Unscrew the spray arm bearings as illustrated to remove the
spray arm from the upper basket.
Spray arm bearings
3 Clean the upper spray arm in the same manner as the lower
spray arm.
4 Replace the spray arm and screw the spray arm bearings firmly
back into place.
DOOR
When cleaning the edge around the door, use only a slightly damp
cloth (with a little cleaner if necessary).
WARNING!
Do not use a spray bottle or the like around the door lock. This
is to ensure that water does not penetrate the door catch and
come into contact with the electrical components.
LIMESCALE DEPOSITS
The dishwasher tub is made of stainless steel and is kept clean
through normal use. However, if you have hard water, limescale
deposits may form in the dishwasher. If this happens, run the
Normal wash programme with high temperature and two
tablespoons of citric acid in the detergent compartment (with no
dishes in the machine).
FRONT PANEL
Keep the touch buttons clean and free from grease. Wipe them
clean with a dry or slightly damp cloth. Never use cleaners –they
can scratch the surface. Use the On/Left-on mode button to turn
off the dishwasher before cleaning the touch buttons to avoid
activating any buttons unintentionally.
15

TROUBLESHOOTING
ActionType of faultDisplay
Call the service division.Overfilling
See "Water remains in the dishwasher" in the table
below.
Water outlet fault
Check that the water tap is on.Water inlet fault
Turn off the water tap and call the service division.Inlet valve leakage
Turn off the machine with the On/Left-on mode button and then turn it on again to clear the error message from the display.
ActionPossible causesProblem
Remove the arms and clean them.The spray arms do not rotate.The dishes are not clean.
Check that the dishes are not blocking the
spray arms.
Avoid large packages.Old detergent. Detergent is a perishable
product.
Dose according to water hardness. Far too
much or far too little detergent results in
poorer dishwashing results.
Incorrect detergent dosage.
Select a higher temperature or a more
powerful programme.
Dishwashing programme too weak.
Do not cover porcelain with large bowls or
the like. Avoid placing very tall glasses in the
corners of the baskets.
Dishes loaded incorrectly.
Place dishes to sit steady.Glasses and cups have toppled over during
the programme.
Screw the filter firmly into place. See the sec-
tion Care and cleaning.
The filter is not correctly fitted.
Check that the salt compartment lid is prop-
erly tightened. Otherwise call the service divi-
sion.
The water softener is leaking salt.Spots or films on the dishes.
See the section Settings.Incorrect water softener setting.
See the sections Before washing for the first
time and Settings.
Incorrect rinse aid dosage setting.
Top up with salt. See the section Before
washing for the first time.
Salt compartment empty.
Wash crystal at a low temperature and with
a conservative amount of detergent. Contact
the detergent manufacturer.
Too high temperature and/or too much deter-
gent can cause etching on crystal. Unfortu-
nately, this cannot be repaired, only prevented.
Reduce the amount. See the sections Before
washing for the first time and Settings. If you
have very soft water, you may want to dilute
the rinse aid 50:50 with water.
Rinse aid dosage setting too high.The dishes have a sticky white/blue film.
16

ActionPossible causesProblem
Rinse off these types of foodstuffs if not
starting the dishwasher immediately. Why not
use the Rinse & Hold programme.
Some foodstuffs, such as mustard, mayonnaise,
lemon, vinegar, salt and dressings, can mark
stainless steel if left for too long.
Spots on stainless steel or silver.
Silver and stainless steel items should not
come into contact during dishwashing.
All stainless steel can cause spots on silver if
they come into contact during dishwashing.
Aluminium can also cause spots on dishes.
Use a detergent with a bleaching agent.Lipstick and tea can be difficult to wash off.Spots left after washing.
Check that the dishes are placed securely. Spin
the spray arms to make sure they can rotate.
The dishes are not correctly placed or the
spray arms are not rotating.
Rattling sound when dishwashing.
Press and hold Start/Stop until the display
shows (the door open symbol). This
indicates that the dishwasher is ready to start.
The Start/Stop start button has been pressed
for too short a time.
The dishwasher does not start.
Check.The door is not properly closed.
Check.A fuse/circuit breaker has been tripped.
Check.The plug is not plugged into the wall socket.
Check.The water tap is turned off.
Check.Overflow/leaks.
Turn off the water tap. Pull out the plug and
call the service division.
A whirring sound (the drainage pump) is
heard from the dishwasher and does not stop
when the power is cut with the On/Left-on
mode button.
Press and hold Start/Stop for three seconds
if you want to cancel the Delayed start option.
Check that the Delayed start option has not
been selected.
Loosen the drainage hose where it connects
to the sink unit's water trap. Check that no
debris has fastened. Is the cone-shaped part
of the pipe cut to an inner diameter of at least
14 mm?
Blocked drainage hose.Water remains in the dishwasher.
Check that the hose is free from kinks and
sharp bends.
Kink in drainage hose.
Clean the coarse and fine filters.The filters are blocked.
Clean the drainage pump. See the section
Care and cleaning.
Debris in the drainage pump.
Clean with washing-up brush and low foaming
cleaner.
Dirt around the seals and in corners.Bad odour in dishwasher.
Run a programme with a higher temperature
about once a month.
Low temperature programmes have been
selected for a prolonged period.
Activate the Long dry option.Drying power too low.The dishes are not dry enough.
Fully load the dishwasher.The dishwasher is not fully loaded.
Top up with rinse add or increase the rinse
aid dosage. See the sections Before washing
for the first time and Settings.
Rinse aid needs topping up or dosage is set
too low.
Open the door a little once the programme
has finished.
17

ActionPossible causesProblem
Check that the baskets are correctly posi-
tioned horizontally.
The baskets are not correctly positioned.Cannot close door.
Check that the dishes are not blocking the
baskets from sliding properly into place.
Wait a moment then try again.You have pressed the touch buttons too soon
after opening the door.
The touch buttons do not react when pressed.
Clean with a dry or slightly damp cloth.Dirt on the touch buttons.
Open the door until the display lights up.
If this symbol appears on the display the
door is not open enough.
See the section Settings.Child lock (button lock) activated.
18

INFORMATION FOR TEST
INSTITUTE
ENERGY LABELLING
EN 60436European test standard:
13Number of standard place settings:
Eco wash, High temperatureDishwashing programmes:
Cold water 15 °CConnection:
IEC 60704-2-3Test method for noise measurement:
DOSAGES DURING TESTING
In accordance with EN 60436Detergent:
7.5 gramPrewash:
25 gramMain wash:
In accordance with EN 60436Rinse aid:
5Rinse aid dosage:
LOADING THE DISHWASHER
b
b
c
a
Make sure the upper basket is in the lowest position. See the
section Upper basket and knife basket in the chapter Loading
the dishwasher.
egga
minced meatb
spinachc
1 Teaspoons
2 Dessertspoons
3 Soupspoons
4 Forks
5 Knives
6 Serving cutlery –fork
7 Serving cutlery –gravy ladle
8 Serving cutlery –spoons
2
4
4
2
7
6 4 4
8
5 5
333333333333
5
3
4
8
4
155
1 1 1 1
5
1 1
1 1 1 1 1 1
2
22
22
2 2
22 2
55 5 4
4
4
5
4
55
44
5
4
2
19

TECHNICAL INFORMATION
INFORMATION ON ENERGY LABELLING
Information sheet, in compliance with Commission Delegated Regulation (EU) No. 1059/2010
ATAG
VA9811QTModel designation:
131) Number of standard place settings:
A++Energy efficiency class:
261 kWh per year2) Annual energy consumption(AEC):
0,92 kWhEnergy consumption of the standard cleaning cycle(Et):
Power consumption
0.49 WOff-mode (Po):
0.49 WLeft-on mode (Pl):
2990 litres per year3) Annual water consumption (AWC):
A4) Drying efficiency class:
Eco wash, High temperature5) Standard programme:
215 minutesProgramme time for the standard cleaning cycle:
InfiniteDuration of the left-on mode (Tl):
44 dB(A) re 1 pWNoise emissions:
Integrated productConstruction:
1) In accordance with standard, EN 50242.
2) Based on 280 standard cleaning cycles with a cold water connection and consumption in accordance with energy saving mode. The actual energy
consumption depends on how the machine is used.
3) Based on 280 standard cleaning cycles. The actual water consumption depends on how the machine is used.
4) On a scale from G (least efficient) to A (most efficient).
5) This dishwashing programme is the standard cleaning cycle used to compile the energy labelling information. It is intended for washing normally dirty
dishes and is the most effective programme in terms of combined energy and water consumption.
TECHNICAL DATA
857-912 mmHeight:
596 mmWidth:
550 mmDepth:
53 kg1) Weight:
0.03–1.0 MPaWater pressure:
0.3–10 kp/cm2
3–100 N/cm2
See type plate.Electrical connection:
See type plate.Rated power:
1) Weight can vary due to different specifications.
20