AT&T EP590-3 User manual

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User's manual
5.8 GHz Expansion
Handset EP590-3
For use with AT&T model
EP5995

Congratulations on your purchase
of this AT&T product.
Before using this telephone system, you must
read Important safety information on
pages 19-23 of this manual.
NEED HELP?
Our representatives are here
to help you with any questions concerning
the operation of this product, available
accessories, or any other related issues.
Call toll free
1 [phone]
In Canada, call
1 [phone]
or visit our website at
www.telephones.att.com
Model no.: AT&T EP590-3
Product name: 5.8 GHz cordless telephone
Serial no.: SN:
(found at the bottom of the charger)
Purchase date:
Place of purchase:

Depending on your service subscription, you may see the caller’s number, or the
caller’s name and number. This product can provide information only if both
you and the caller are in areas offering caller ID service, and if both telephone
companies use compatible equipment. The time and date are sent by the service
provider along with the call information.
Information about caller ID with call waiting
Copyright © 2006 Advanced American Telephones.All rights reserved.
AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones.
This product has a caller ID with call waiting feature that
works with service from your local telephone service
provider.
Caller ID with call waiting lets you see the name of the
caller before answering the phone, even when you’re on
another call.
You may need to change your telephone service
to use this feature. Contact your telephone service
provider if:
• You have both caller ID and call waiting, but as separate
services (you may need combined service).
• You have only caller ID service, or only call waiting
service.
• You don’t subscribe to any caller ID or call waiting
services.
You can use this product with regular caller ID service, or you
can use this product’s other features without subscribing to
either caller ID or combined caller ID with call waiting service.
There are fees for caller ID services, and they may not be
available in all areas.
IMPORTANT

You must charge the
battery pack before use.
See page 4
for easy instructions.
Table of contents
For customer service or product information, visit our website at
www.telephones.att.com or call 1 [phone].
In Canada, call 1 [phone].
Quick reference guide........................ 1
Before you begin.................................. 3
Parts checklist ...................................... 3
Battery installation & charging ......... 4
Adding new handsets.......................... 5
To replace a handset........................... 7
Belt clip & optional headset.............. 9
In case of difficulty.............................10
Important safety information..........19
FCC Part 68 and ACTA ...................24
FCC Part 15 .......................................26
Limited warranty..............................28
STOP!

1
/ANSWERING SYSTEM
Press to show the number of old
and new messages recorded on the
answering system.
/SPEAKER
Press to activate the handset
speakerphone.
Press again to resume normal handset
use.
For complete instructions, please refer to the manual
provided with AT&T EP5995 cordless telephone/
speakerphone answering system. If your manual for model
EP5995 has been misplaced, you may download it from
www.telephones.att.com.
CENTER
LEFT RIGHT
UP
DOWN
Quick reference guide
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SOFTKEYS
Press a softkey to select a menu
item displayed just above the key.
/PHONE/FLASH
Press to make and answer a call.
During a call, press to receive an
incoming call, if call waiting is activated.
/OFF/CANCEL
During a call, press to hang up.
While using menus, press to
cancel an operation, back up to
the previous menu, or exit the
menu display.
NavKey
Press the CENTER NavKey
to display menus.
Press the UP or DOWN NavKey
or to navigate through
menus. See page 2 in this
user’s manual for menu screen
examples.
Press the CENTER NavKey
to select highlighted menu item.
STATUS LIGHT
Blinks to indicate there are new
voicemail and/or new memo.

2
3
Pictures
Main menu
Pictures
SET
Pictures
Animations
Animations
SET
Quick reference guide
Directory
FIND NEW
Alice
Amy
Chris
Deborah
Jenny
Kristen
Directory
Call Log
Call Log
SAVE DELETE
Alice
0-888-883-2445
Jan 9 10:39AM
Intercom
Intercom
BASE
Global Page
Settings
Settings
Set Time
Edit Handset Name
Show Handset Name
Language
Contrast
Sounds
Ringer Volume
Ringer Melody
Record Ringer
Keypad Tone
Ringer Volume
Sounds
Messages 7
STOP DELETE
Memo
Jan 10 10:51AM
Duration 0:11
REPEAT SKIP
Messages
PLAY DELETE
0 New Messages
10 Old Messages
Messages

2
3
Before you begin
This cordless telephone
operates with the maximum
power allowed by the
Federal Communications
Commission (FCC). Even so,
the handset and telephone
base can communicate over
only a certain distance
— which can vary with the
locations of the telephone
base and handset, the
weather, and the layout of
your home or office.
If you receive a call while
you are out of range, the
handset might not ring — or
if it does ring, the call might
not connect well when you
press /PHONE/FLASH. Move
closer to the telephone
base, then press /PHONE/
FLASH to answer the call.
If the handset is out of
range during a phone
conversation, there might
be interference. To improve
reception, move it closer to
the telephone base.
When you move out of
range without pressing
/OFF/CANCEL, the telephone
will be disconnected after
five seconds.
Parts checklist
Remember to save your sales receipt and original packaging
in case you ever need to ship your telephone for warranty
service. Check to make sure the telephone package
includes the following:
Charger
Telephone
handset Belt clip
Battery pack
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Power
adapter
Battery compartment
cover

4
5
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Place handset in charger to
charge for at least 16 hours
before first use.
CHARGE light remains on
while charging.
Low battery indicator
Return handset to telephone base or charger
to recharge when this symbol flashes.
(Handset will beep when battery is low.)
Plug power cord into jack
on underside of charger,
then plug power adapter
into electrical outlet.
Caution: Use only
supplied rechargeable
battery or AT&T
replacement battery
model 103 (SKU 00249.
Part Number 89-0429-
00-00).
Battery installation & charging
After installation, place the handset in the charger or the
telephone base and allow the battery pack to charge for
at least 16 hours before use. You can keep the battery
pack charged by returning the handset to the charger or
the telephone base after use. When battery power is fully
depleted, a full recharge takes about 16 hours.
Insert supplied bat-
tery as indicated.
The top edge (with
contacts and tab)
needs to be inserted
first, then push down
on the lower portion.
Replace compartment cover.
12:00AM
REDIAL CALLER ID
HANDSET 2
Low Battery
NOTE: When fully
charged, the battery
in the handset can provide
5 hours of talk time or 3
days of standby time (when
idle).
1
2

4
5
Adding new handsets
The AT&T EP5995 cordless telephone/speakerphone
answering system can accommodate up to eight cordless
handsets. You can add new handset (AT&T model EP590-3,
purchased separately) anytime. Up to three handsets can be
on a call at the same time.
The handset provided with your telephone
system is automatically registered as
Handset 1. Additional handsets will be
assigned in numerical order (2, 3, 4, etc.)
when they are registered.
Before using a separately purchased
handset, it must be registered with the
telephone base. Put the new handset on
the telephone base or a handset charger.
Press SELECT/MENU at the telephone base,
followed by ^DIR once and the screen will
show Register Handset. Press SELECT/MENU
on the telephone base to confirm.
When the handset has synchronized with
the telephone base, the screen on the
handset will show Registration in progress.
When the handset is successfully registered
to the telephone base, the telephone base
will generate a confirmation tone.The
newly registered handset will be assigned
the lowest extension number which has not
previously been assigned to another system
handset (1-8).
The new handset will sound a confirmation
tone.
Register handset:
Press the MENU key
on the base. Find
'Register Handset' in
menu. Press SELECT.
12:00AM
Registration
in progress...
12:00AM

6
7
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Handset 1
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Handset 2
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Handset 3Telephone base
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Handset 6
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Handset 7
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Handset 8
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Handset 4
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Handset 5
NOTE: The maximum number of handsets in use at any time is three, and
the possible combinations include:
•Three handsets and the base on an external call.
• Two handsets and the base on an external call, and one handset accessing
the answering system.
•One handset and the base are on an external call, and two handsets are on
intercom.
Adding new handsets
If the screen on the telephone base shows Registration
failed, an error tone will sound. Try again.
NOTE: The new handset will be assigned the next available handset number.
A maximum of eight handsets can be registered to each telephone base.

6
7
To replace a handset
If you are replacing a handset on a system that has the
maximum number of registered handsets (eight) or wish
to change the assigned handset number of your registered
handsets, you must first de-register the handsets, and then
re-register all handsets again.
NOTE: A handset must be de-registered, with NOT REGISTERED shown on
the handset screen, before it can be registered to another telephone base.
To de-register a handset
• Press the CENTER NavKey on the handset to bring up
main menu.
• Press the UP or DOWN NavKey or four times for
settings.
• Press the CENTER NavKey to enter into settings
menu.
• Press the UP NavKey once or DOWN NavKey
seven times to select delete registration.
• Press the CENTER NavKey and you will be prompted
to select YES/NO for handset de-registration.
• Press the softkey YES to proceed with de-registration or
NO to cancel.
• After pressing the softkey YES, the screen will remain
blank for a while.
• When the screen shows Not Registered, the de-
registration process is complete. There will not be a
confirmation tone.

8
9
To replace a handset
To de-register all handsets
• Press SELECT/MENU.
• Press VCID twice to the base settings option.
• Press SELECT/MENU.
• Press ^DIR once.
• Menu shows Delete Handsets, Press SELECT/MENU.
• Display shows Del Registration of all handsets.
• Press SELECT/MENU to confirm.
To re-register a handset
You can re-register handsets after de-registering them from
the telephone base, or you can re-register them to a new
telephone base if you have replaced your telephone base
for any reason.
• Make sure your handset battery pack is properly
installed and charged.
• The screen on the handset will initially show Not
Registered.
• Put the handset in the telephone base or a handset
charger.
• Press SELECT/MENU on the telephone base to bring up
the main menu.
• On the base unit, press ^DIR once and the screen will
show Register Handset.
• Press SELECT/MENU to confirm and the screen on the
telephone base will show Registering Handset. After a
brief moment, the handset will show Handset X registered
and you will hear a confirmation tone (where X
represents the handset just registered) when the entire
process is complete.

8
9
Plug 2.5 mm
headset into jack
on side of handset
(beneath small
rubber cap).
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Snap belt clip into notches on
side of handset. Rotate and
pull to remove.
Belt clip & optional headset
Install belt clip as shown below if desired.
For hands-free telephone conversations, use any industry
standard 2.5 mm headset (purchased separately). For best
result, use an AT&T 2.5 mm headset.

10
11
In case of difficulty
If you have difficulty with your phone, please try the
suggestions below. For Customer Service, visit our web site
at www.telephones.att.com, or call 1 (800) 222–3111; in
Canada, call 1 [phone].
My telephone
does not work
at all.
• Make sure the battery pack is installed and
charged correctly. For optimum daily perfor-
mance, return the cordless handset to the
telephone base after use.
• Make sure the power adapter is securely
plugged into an outlet not controlled by a wall
switch.
• Make sure the telephone line cord is plugged
firmly into the base unit and the modular wall
jack.
• Reset the telephone base. Unplug the unit’s
electrical power. Wait for approximately 15
seconds, then plug it back in. Allow up to one
minute for the cordless handset and base to
reset.
• Remove and re-insert the battery pack. If that
still does not work, it may be necessary to
purchase a new battery pack.
Low Battery is
displayed on
screen.
• Place the handset in the base or charger for
recharging.
• Remove and re-install the battery pack and
use it normally until fully discharged, then
recharge the handset on the base or charger
for 16 hours.
• If the above measures do not correct the
problem, the battery pack may need to be
replaced.

10
11
The battery
does not
charge in the
handset or
the handset
battery does
not accept
charge.
• Make sure the handset is placed in the char-
ger correctly. The CHARGE light on the char-
ger should be on.
• Remove the battery from the handset and
install it in the spare battery compartment
on the side of the telephone base and let
it charge for 16 hours. Then re-install the
charged battery pack into the handset.
• If the cordless handset is in the charger or in
the telephone base but the CHARGE light is
not on, refer to “The charge light is off” in this
section.
• It may be necessary to purchase a new bat-
tery. Please refer to the batteries section of
this user’s manual.
• The telephone might be malfunctioning.
Please refer to the Warranty section of this
user’s manual for further instruction.
The CHARGE
light is off.
• Clean the charging contacts on the cordless
handset(s) and telephone base each month
using a pencil eraser or a dry non-abrasive
fabric.
• Make sure the power adapter and telephone
line cords are plugged in correctly and secure-
ly.
• Unplug the power adapter. Wait for 15 sec-
onds before plugging it back in. Allow up to
one minute for the cordless handset and tele-
phone base to reset.
• The telephone might be malfunctioning.
Please refer to the Warranty section of this
user’s manual for further instruction.
In case of difficulty

12
13
In case of difficulty
• First, try all the above suggestions.
• Move the cordless handset closer to the tele-
phone base. It might be out of range.
• The telephone line cord might be malfunction-
ing. Try installing a new telephone line cord.
• Disconnect the base unit from the telephone
jack and connect a different telephone. If
there is no dial tone on the telephone either,
the problem is in your wiring or local service.
Contact your local telephone company.
The telephone
does not ring
when there is
an incoming
call.
• Make sure the ringer is on.
• Make sure the telephone line cord and power
adapter are plugged in properly.
• The cordless handset may be too far from the
telephone base. Move it closer to the tele-
phone base.
• There may be too many extension phones on
the telephone line to allow all of them to ring
simultaneously. Try unplugging some of them.
• If the other telephones in your home are hav-
ing the same problem, the problem is in the
wiring or local service. Contact the local tele-
phone company (charges may apply).
• Other electronic products can cause interfer-
ence to your cordless telephone. Try installing
your telephone as far away as possible from
the following electronic devices: wireless rout-
ers, radios, radio towers, pager towers, cel-
lular telephones, digital telephones, intercoms,
room monitors, televisions, VCRs, personal
computers, kitchen appliances, and other
cordless telephones.
• Test a working telephone at the telephone
jack. If another telephone hast he same
There is no
dial tone.

12
13
In case of difficulty
prob lem, the problem is in the telephone jack.
Contact your local telephone company (charg-
es may apply).
• The telephone line cord might be malfunction-
ing. Try installing a new telephone line cord.
• Re-install the battery pack and place the cord-
less handset in the telephone base.
• Wait for the cordless handset to synchronize
with the telephone base. To be safe, allow up
to one minute for this to take place.
I cannot dial
out.
• Make sure there is a dial tone before dialing. It
is normal if the cordless handset takes a sec-
ond or two to synchronize with the telephone
before producing a dial tone. Wait an extra
second before dialing.
• Makes sure the telephone is set to the correct
dial mode (pulse dial or tone dial) for the ser-
vice in your area. Refer to the Setup section of
this user’s manual to set the dial mode.
• If the other telephones in your home are hav-
ing the same problem, the problem is in the
wiring or local service. Contact your local tele-
phone company (charges may apply).
• Eliminate any background noise. Noise from
a television, radio, or other appliances may
cause the telephone to not dial out properly.
If you cannot eliminate the background noise,
first try muting the cordless handset before
dialing, or dialing from another room in your
home with less background noise.

14
15
There is
noise or
interference
during a
telephone
conversation.
My calls fade
out or cut in
and out when
I am using
the cordless
handset.
• The handset may be out of range. Move it
closer to the telephone base.
• Appliances or other cordless telephones
plugged into the same circuit as the telephone
base can cause interference. Try moving the
appliance or telephone base to another outlet.
• Other electronic products can cause interfer-
ence to your cordless telephone. Try installing
your telephone as far away as possible from
the following electronic devices: wireless rout-
ers, radios, radio towers, pager towers, cellu-
lar telephones, digital telephones, intercoms,
room monitors, televisions, VCRs, personal
computers, kitchen appliances, and other
cordless telephones.
• Microwave ovens operate on the same fre-
quency as your telephone. It is normal to
experience static on your telephone while the
microwave oven is operating. Do not install
this telephone in the same outlet or near a
microwave oven.
• If your telephone is plugged in with a modem
or a surge protector, plug the telephone (or
modem/surge protector) into a different loca-
tion. If this solves the problem, re-locate your
telephone or modem farther apart from each
other, or use a different surge protector.
• The layout of your home or office might be
limiting the operating range. Trying moving the
base to another location, preferably a higher
location for better reception.
• Disconnect the telephone base from the mod-
ular jack and plug in a corded telephone. If
calls are still not clear, the problem is probably
in the wiring or local service. Contact your
local service company (charges may apply).
• Do you have DSL service? If yes, you need to
have a DSL filter installed at every telephone
In case of difficulty

14
15
In case of difficulty
I hear other
calls when
using the
telephone.
• Disconnect the telephone base from the tele-
phone jack. Plug in a different telephone. If
you still hear other calls, the problem is prob-
ably in the wiring or local service. Call your
local telephone company.
I hear noise in
the cordless
handset,
and none of
the keys or
buttons work.
• Make sure the telephone line cord is plugged
in securely.
My caller ID
features are
not working
properly.
• Caller ID is a subscription service. You must
subscribe to this service from your local tele-
phone company for this feature to work on
your telephone.
• The caller may not be calling from an area
which supports caller ID.
• Both you and the caller’s telephone compa-
nies must use equipment which are compat-
ible with caller ID service.
• If you subscribe to DSL service, install a noise
filter to the telephone line between the base
unit and the telephone line jack. Contact your
DSL service provider for filter information.
jack that has a telephone connected to it.
Contact your DSL service provider for filter
information.

16
17
The answering
system does
not answer
after the
correct
number of
rings.
• Make sure the answering system is on. When
the answering system is on, the red light on
the ANSWER ON/OFF key should be lit.
• If Toll Saver is activated, the number of rings
changes to two when there are new messages
waiting.
• If the memory is full or if the answering system
is off, the system will answer after ten rings.
• In some cases, the answering system be
affected by the ringing system used by the
local telephone company.
The system
does not
receive caller
ID or the
system does
not display
caller ID
during call
waiting.
• Make sure you subscribe to Caller ID with Call
Waiting features services provided by the local
telephone company.
• The caller may not be calling from an area
which supports caller ID.
• Both you and the caller’s telephone compa-
nies must use equipment which are compat-
ible with caller ID service.
• If you subscribe to DSL service, install a noise
filter to the telephone line between the base
unit and the telephone line jack. Contact your
DSL service provider for filter information.
The
announcement
message is
not clear.
• When recording the announcement, make
sure you speak in a normal tone of voice
about nine inches from the telephone base.
• Make sure there is no background noise (tele-
vision, music, traffic, etc.) when recording.
In case of difficulty