AT&T SB67108 - AT&T User manual

User’s manual
AT&T SB67108
DECT 6.0 expansion handset
for use with AT&T model
SB67118

Getting started
Congratulations
on your purchase of this AT&T product. Before using this AT&T
product, please read the Important safety information on pages
70-72 of this manual. Please thoroughly read this user’s manual for
all the feature operations and troubleshooting information necessary
to install and operate your new AT&T product. You can also visit our
website at www.telephones.att.com or call
1 [phone]. In Canada, dial 1 [phone].
Model #: SB67108
Type: DECT 6.0 expansion handset
Serial #:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be found
on the bottom of the charger.
Save your sales receipt and original packaging in case it is necessary
to return your telephone for warranty service.
© 2009 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
The ENERGY STAR® program (www.
energystar.gov) recognizes and encourages
the use of products that save energy and
help protect our environment. We are proud
to supply this product with an ENERGY STAR®
qualified power adapter meeting the latest
energy efficiency guidelines.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants.
The TIA-1083 Compliant Logo is a trademark of the Telecommunications
Industry Association. Used under license.

User’s manual
AT&T SB67108
DECT 6.0 expansion handset
for use with AT&T model
SB67118
User's manual
Parts checklist
Belt clip for
cordless handset
Battery
compartment
cover
Battery for cordless
handset
Charger for cordless
handset with power
adapter installed
Cordless handset
Check to make sure the telephone package includes the following
items:
Quick start guide
Quick start guide
AT&T SB67108
DECT 6.0 expansion handset
for use with AT&T model
SB67118

User’s manual
AT&T SB67108
DECT 6.0 expansion handset
for use with AT&T model
SB67118
Table of contents
Getting started
Quick reference guide .................... 1
Installation............................................. 3
Charger installation .......................... 4
Handset battery installation
and charging ........................................ 5
Low battery indicator.................. 7
Add and register handsets............ 8
To register a handset to your
telephone base.............................. 8
Deregister all handsets................ 10
Belt clip and optional
headset ................................................ 12
Handset setup................................... 13
Menu settings ...............................13
Ringer volume ..............................13
Ringer tone ....................................14
LCD contrast..................................14
Key tone ..........................................15
Language ........................................15
Line selection................................16
Change handset name.............16
Hold reminder...............................17
Speed dial.......................................18
Customer support.......................18
Screen icons, indicator tones
and lights........................................19
Mailbox setup.................................... 20
Handset mailbox overview.....20
Fast answer mode on
or off .................................................20
Set access code (remote
access code) and mailbox
security ............................................20
Notify alert.....................................21
Announcement setup ...............23
Handset operation
Handset basic operation ............. 25
Making a call.................................25
On-hook dialing
(predialing) .....................................25
Using the speakerphone .........25
Calling a
speed dial number .....................25
Answering a call..........................26
Ringer volume ..............................26
Temporary ringer silencing ....27
Auto off............................................27
Last number redialing...............28
Options while on calls.................. 29

Volume control.............................29
Call waiting....................................29
Call privacy ....................................29
Recording a call...........................30
Mute...................................................31
Hold ...................................................32
Switching between lines .........32
Join a call in progress..............33
Chain dialing .................................33
Three-way conference calls...34
COVM .................................................... 36
COVM
(central office voicemail).........36
Intercom .............................................. 37
Make an intercom call..............37
Answer an incoming call
during an intercom call ..........38
Answer an intercom call .........38
End an intercom call.................38
Call transfer using intercom...... 38
Push to talk (PTT) intercom ....... 40
PTT call to a handset
or base .............................................40
PTT call to all handsets
and base..........................................41
Answer a PTT call.......................41
Convert PTT call to
intercom call .................................42
End PTT call...................................42
Directory
About the directory........................ 43
Capacity...........................................43
Exit the directory.........................43
Create directory entries............... 44
Create and store a
directory entry ...........................44
Store a pause in a
directory number ........................45
Store a flash in
a directory number ....................46
Review directory.............................. 47
Review directory entries..........47
Search directory............................... 48
Search by name...........................48
Dial, delete or edit entries ......... 49
Display dial.....................................49
Delete an entry............................49
Delete all entries.........................49
Edit an entry..................................49
Caller ID
About caller ID (call log)............. 50
Information about caller ID
with call waiting..........................50
Caller ID history............................... 51
How caller ID history
(call log) works ............................51
Caller ID operation......................... 53
Memory match .............................53
Missed (new) calls
indicator...........................................53
Review caller ID history...........54
Make a call log entry
ready to dial ..................................54
Dial a call log entry...................55
Delete entries ...............................55
Save a call log entry to the
directory..........................................56
Reasons for missing
caller ID information ..................... 57
Answering system
Handset voicemail box
(answering system) ........................ 58
Answering system and
voicemail ............................................. 58

Setting your system to
automatically answer calls......... 59
Record announcement ...........59
Answering system capacity ...59
Voice prompts...............................60
New message indication ........60
Turn alert on or off....................60
Message playback........................... 61
Options during playback.........62
Delete all old messages..........62
Recording and
delivering memos ........................... 64
Remote access ................................. 65
Appendix
Handset display screen
messages ............................................ 67
Maintenance ...................................... 69
Important safety information.... 70
FCC part 68 and ACTA ................. 73
FCC part 15........................................ 75
Limited warranty.............................. 76
Technical specifications............... 79
Troubleshooting............................... 80
Index
Index...................................................... 92

1
Quick reference guide
SPKR
Press to turn on the
handset speakerphone
(page 25).
Press again to turn off.
Softkeys
Press to select an item
displayed above the key.
L 1-L 4 keys
Press to make or
answer a call on
the desired line
(pages 25-26).
PHONE/FLASH
Press to make or
answer a call
(pages 25-26).
During a call, press to
answer an incoming call
when you receive a call
waiting alert (page 29).
MUTE
During a call, press to
mute the microphone
(page 31).
During an incoming call,
press to mute the ringer
(page 27) .
MENU/ENTER
Press to enter the menu.
While in the menu, press
to select an item or save
an entry or setting.
HOLD
Press to place an outside
call on hold (page 32).
Getting started
(DIR)
Directory
Caller ID
(CID )
(Right)(Left)
REDIAL/PAUSE
Press repeatedly to view
the last ten numbers
dialed (page 28).
While entering numbers,
press to insert a dialing
pause (page 45).
INT
Press to begin an
intercom call or to
transfer a call (pages
37-38).
Navigation key (Navkey)
While in menus, press DIR
or CID to scroll through the
menus, highlight items or to
change settings. Press to
return to the previous menu.
While entering names or
numbers, press or to move
the cursor to the left or right.
OFF/CLEAR
During a call, press to
hang up (page 25).
While using menus,
press to cancel an
operation, exit the menu
display, or return to idle
mode.
While in editing mode,
press to delete a
character.
DIR/ CID
When in idle mode, press
DIR to display directory
entries, or press CID
to display the caller ID
information (page 54).

2
Getting started
Quick reference guide
VOLUME
During a call, press to
adjust the listening volume
(page 29).
During message playback,
press to adjust the
playback volume (page 62).
PTT (push-to-talk)
Press and release, then press
DIR or CID to select an
extension. Press and hold
to broadcast a message to
that extension or the base
(page 40).
Press and hold to broadcast to
all extensions (page 41).
Main menu
The > symbol highlights a menu item. Main menu
Directory (page 43)
Call log (page 50)
Ringer setting (page 13)
Mailbox setup (page 20)
Handset setup (page 13)
COVM (central office voicemail, page 36)
Speed dial setup (page 18)
Customer support (page 18)
Menu
>Directory
Call log
Ringer setting
Mailbox setup
Back
Using menus
Press MENU/ENTER to show the
first menu item, Directory.
Press DIR or CID to scroll
through menu items.
Press MENU/ENTER to select or
save changes to a highlighted
menu item.
Press OFF/CLEAR to cancel an
operation, exit the menu display,
or return to idle mode.
Press the Back softkey or to
back up to the previous menu.
•
•
•
•
•

3
Getting started
Installation
If you subscribe to high-speed Internet service (digital subscriber line -
DSL) through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack. The filter prevents
noise and caller ID problems caused by DSL interference. Please contact
your DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the
handset display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 [phone]. In
Canada, dial 1 [phone].
Avoid placing the handset and charger too close to:
• Communication devices such as: television sets, VCRs, or other
cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors,
microwave ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing
machine or work bench.

4
Getting started
IMPORTANT INFORMATION
Use only the power adapter supplied with this product. To order aadapter supplied with this product. To order asupplied with this product. To order a
replacement power adapter, visit our website at
www.telephones.att.com, or call 1 [phone]. In
Canada, dial 1 [phone].
The power adapter is intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it
is plugged into a ceiling, under-the-table or cabinet outlet.
1.
2.
Charger installation
Plug the power adapter
into an electrical outlet
not controlled by a wall
switch.

5
Getting started
Handset battery installation and charging
Install the battery as shown on the next page. Once you have
installed the battery, the screen indicates the battery status (see table
below). If necessary, place the handset in the charger to charge the
battery. For best performance, keep the handset in the charger when
not in use. The battery is fully charged after 16 hours of continuous
charging. See the table on page 79 for battery operating times.
If the screen is blank, you need to charge the handset without
interruption for at least 10 minutes before you can use it. The battery
icon and Low battery flash, and the handset beeps until you have
charged the battery without interruption for at least one hour. The
following table summarizes the battery charge indicators and actions
to take.
Battery indicators Battery status Action
The screen is blank. Battery has no
charge and the
handset cannot be
used.
Charge without
interruption for at
least 10 minutes.
The screen shows
Charging.
The screen shows
Low battery,
flashes, and the
handset beeps.
Battery has enough
charge to be used for
a short time.
Charge without
interruption at least
one hour.
The screen shows
Charge completed.
Battery is fully
charged.
To keep the battery
charged, place it in
the charger when not
in use.
NOTE: In low battery mode, you hear four short beeps per minute.In low battery mode, you hear four short beeps per minute.

6
Getting started
Plug the battery
connector securely
into the socket inside
the handset battery
compartment, matching
the color-coded label.
Insert the supplied
battery with the label
THIS SIDE UP facing up
as indicated.
Align the cover flat
against the battery
compartment, then
slide it upwards.
To lock the battery
compartment, turn
the latch clockwise
until it points to
the lock icon as
shown above.
Step 1 Step 2 Step 3
Handset battery installation and charging

7
Getting started
IMPORTANT INFORMATION
Use only the supplied rechargeable battery or replacement battery (model
27910). To order, visit our website at www.telephones.att.com or call
1 [phone]. In Canada, dial 1 [phone].
If you do not use the handset for a long time, disconnect and remove the
battery to prevent possible leakage.
1.
2.
To charge the handset, place it in the charger
as shown. The CHARGE light is on when the
handset is charging.
Low battery indicator
Return the handset to the charger to recharge when
the handset screen displays Low battery.
Handset battery installation and charging
Step 4
To open the battery compartment for battery
replacement, turn the latch counter-clockwise until it
reaches the horizontal position as shown to the right.
Slide the battery compartment cover downwards. Lift out
the old battery and disconnect it from the handset. Follow
the instructions on pages 6-7 to install and charge the
new battery.
1:Handset 1
Low battery
CHARGE
light

8
Getting started
Add and register handsets
The handset provided with your SB67118 is pre-registered as
Handset 1. Additional handsets are assigned numbers in the order
they are registered (Handset 2 to Handset 10). You can register a
maximum of ten handsets.
You can add new handsets (SB67108, sold separately) to the
SB67118 at any time, but each new handset must be registered with
the telephone base before use. Each handset must be registered
separately.
If the handset does not have enough power to
proceed with the registration, you need to charge
the new handset for at least five minutes (see
page 7). Start registration when the handset screen
shows Press MENU on BS, sel Registration & sel
Register HS. Then put HS in cradle, you can start the registration.
To register a handset to your telephone base
1. Make sure the handset is out of the charger
and the screen shows Press MENU on BS, sel
Registration & sel Register HS. Then put HS in
cradle before you begin registration.
2. On the telephone base, press MENU/ENTER.
3. Scroll down to Registration and press
MENU/ENTER.
4. Press MENU/ENTER again to select Register HS.
5. Place the unregistered handset into the charger.
The telephone base screen shows Handset
registering. It takes up to 60 seconds to
complete the registration. You will hear a beep
when the registration is successful. The handset
shows Handset registered, and then shows
X:Handset X (Xrepresents the extension number
[1-0]; Handset X represents the default handset
name).
COVM
Speed dial setup
Customer support
Registration
>
Register HS
Cordless headset
Deregistration
>
Handset
registering
Handset
registered
Press MENU on BS,
sel Registration
& sel Register
HS. Then put HS
in cradle.
2:Handset 2
Set date & time
Charging

9
Getting started
Add and register handsets
NOTES:
If the registration is not successful, the screen shows Press MENU on BS, sel
Registration & sel Register HS. Then put HS in cradle. To reset the handset, remove
the handset from the charger. Try the registration process again.
Please make sure to remove all unregistered handsets from the chargers before
registering a new handset.
1.
2.

10
Getting started
Deregister all handsets
You may need to deregister your handsets if you already have ten
registered handsets and need to replace a handset, or if you wish to
change the assigned numbers of your registered handsets.
You must first deregister ALL the handsets, and then re-register each
handset that you wish to use.
Please read carefully through all the instructions in this section
before beginning the deregistration process.
This process deregisters all extensions registered to the telephone
base. Please make sure the telephone system is not in use before
deregistration.
On the telephone base, press MENU/ENTER.
Scroll down to Registration and press
MENU/ENTER.
Scroll down to Deregistration and press
MENU/ENTER.
The telephone base screen shows
Deregister all handsets? <=No >=Yes. Press
REP to exit or press SKIP to continue the
deregistration.
The telephone base screen shows Deregistering.
It takes up to 10 seconds to complete the
deregistration. The screen shows All handsets
deregistered and the telephone base beeps
when deregistration is successful.
1.
2.
3.
4.
5.
Deregister all
handsets?
<=No =>Yes
COVM
Speed dial setup
Customer support
Registration
>
HS registration
Cordless headset
Deregistration
>
Navkey
Deregistering
All handsets
deregistered

11
Getting started
Deregister all handsets
NOTES:
If the deregistration process is not successful, you might need to reset the system and
try again. To reset: pick up the handset and press PHONE/FLASH, then press
OFF/CLEAR and place the handset back into the charger. You can also reset the
telephone base by unplugging the power from the telephone base and plugging it
back in.
To re-register a cordless handset, see page 8.
1.
2.

12
Getting started
Belt clip and optional headset
Install belt clip as shown below if desired.
Snap the belt clip
into notches on
both sides of the
handset.
To release the belt
clip, pull and unlock
one flap from the
notch first before
detaching the whole
belt clip from the
handset.
To use an AT&T 2.5 mm headset, plug it into the jack on the side of the
handset as shown below.
Plug the 2.5 mm
headset into the jack
on the side of the
handset (beneath the
small rubber flap).

13
Getting started
Handset setup
Menu settings
You can use the menus to change the handset settings.
Press MENU/ENTER when in idle mode (when the phone is not in
use) to enter the main menu.
Press DIR oror CID to scroll to the feature to be changed. Theto scroll to the feature to be changed. The
>symbol indicates the selected menu item.
Press MENU/ENTER to select the menu item.
Press OFF/CLEAR to exit setup without making changes.
NOTE: Press OFF/CLEAR to cancel an operation, exit the menu display, or return to
idle mode.
Ringer volume
You can set the ringer volume level (1-3), or turn the ringer off. When
the ringer is off, appears on the handset screen.
When the handset is idle, press MENU/ENTER.
Press DIR or CID to scroll to Ringer setting.
Press MENU/ENTER twice to select
Ringer volume.
Press DIR or CID to adjust the ringer volume.
Press MENU/ENTER to save the setting and return
to the previous menu. There is a confirmation
tone. To exit without making changes, press
OFF/CLEAR.
NOTE: The ringer volume also determines the ringer volume for intercom calls (page
37). If the handset ringer volume is set to off, that handset is silenced for all incoming
calls.
1.
2.
3.
4.
1.
2.
3.
4.
5.
Back
Ringer volume
>Ringer volume
Ringer tone
Back

14
Getting started
Handset setup
Ringer tone
You can choose one of seven ringer tones for incoming calls. YouYou
can choose different ringer tones for different lines so you can easily
identify which line is ringing.
When the handset is idle, press MENU/ENTER.
Press DIR or CID to scroll to Ringer setting.
Press MENU/ENTER.
Press DIR or CID to scroll to Ringer tone.
Press MENU/ENTER.
Press or to select the desired line (L1, L2,
L3, L4).
Press DIR or CID to select the desired ringer
tone.
To move to another line, press or .
Press MENU/ENTER to save the setting and return to the previous
menu. There is a confirmation tone. To exit without making
changes, press OFF/CLEAR.
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
LCD contrast
You can adjust the screen contrast to one of six
levels to optimize readability in different lightingoptimize readability in different lightingreadability in different lighting
conditions.
When the handset is idle, press MENU/ENTER.
Press DIR or CID to scroll to Handset setup.
Press MENU/ENTER twice to select LCD contrast.
Press DIR or CID to adjust the screen contrast
level.
Press MENU/ENTER to save the setting and return to the previous
menu. There is a confirmation tone. To exit without making
changes, press OFF/CLEAR.
1.
2.
3.
4.
5.
6.
7.
1.
2.
3.
4.
5.
Ringer tone
L1 L2 L3 L4
1 1 1 1
Back
1
Back
LCD contrast
Ringer volume
>Ringer tone
Back
>LCD contrast
Key tone
Language
Line selection
Back