AT&T UNIX User manual

UNIX PC 3.51 Telephone Manager Software
This section contains important information for using
Telephone Manager version 3.51. Please review this
information before using the Telephone Manager, and keep
it with your AT&T UNIJ(Bl PC Telephone Manager User's
Guide. Page numbers below refer to related information
in this guide.
NEW FEATURES:
1 Page 4-13. You can choose whether the Call
Screen or the Directory appears when you open
the Telephone Manager. By default, the Call
Screen appeC\rs.
To change the screen that appears when you open
the Telephone Manager:
a Select /Preferences/ in your Office and
press <Enter>. The Preferences menu will
be displayed.
b Select / Phone Manager / and press <Enter>,
showing the Telephone Manager preferences
form.
c Highlight the First Screen Displayed
field.
d Press <Mark> to select either the Call
Screen or Directory.
e Press <Enter> to save the change.
As before, you may press <Shift>-<Page> to move
from the top of the Directory to the Call
Screen, and <Page> to move from the Call Screen
to the Directory.
1

~elephone Manager 3.51 Important Information
2
2 Page 4-53. A new command, phtoggle, is
available for selecting telephone lines. When
typed from a UNIX shell,
phtoggle
<Return>
switches telephone lines connected to the UNIX
PC as follows:
Single-line systems
from VOICE 1:
IDLE
to
DATA 1
or
from
DATA 1
to VOICE 1:
IDLE
Two-line systems set to VOICE
It
DATA 2
from VOICE 1: IDLE DATA
2
to VOICE
1: IDLE
VOICE 2:
IDLE
or
from VOICE 1: IDLE VOICE 2: IDLE
to VOICE
1: IDLE DATA 2
Two-line systems set to VOICE
It
VOICE 2
from VOICE 1: IDLE VOICE 2 : IDLE
to
VOICE 1: IDLE VOICE 2: IDLE
or
from VOICE 1: IDLE
VOICE 2: IDLE
to VOICE
1: IDLE VOICE 2 : IDLE
See
the AT&T UNIX PC Owner's Manual
for
information on how to access a UNIX shell.

Telephone Manager 3.51 Important Information
3 Page 4-55. A new command, phdial, is available
for placing voice calls. When typed from a
UNIX
shell,
phdial nnn-nnnn <Enter>
dials the telephone number nnn-nnnn just as if
you had selected the number from your
Directory. The Take Notes on Call? window
appears, allowing you to keep a record of the
call as described under "Keeping Call Notes and
History" in the using Telephone Manager section
of this guide.
4 Page 4-59. Dialing with the Telephone Icon.
You may place voice calls from any window, not
just the Call Screen or Directory, using the
mouse and the new telephone icon on the left
end of the status line. To use this feature:
a Point to the telephone icon with the mouse
and press <Bl>. The arrow-shaped mouse
pointer will change to a hand holding a
magic wand.
b with the magic wand, point to any number
that appears on your UNIX PC screen and
press <Bl>. The Telephone Manager
automatically dials the number.
To place a voice call to a number appearing
anywhere on your UNIX PC screen while in a UNIX
shell:
a Using the mouse, point to the telephone
icon and press <Bl> . The arrow-shaped
mouse pointer will change to a hand
holding a magic wand.
b Point to the number with the magic wand
and press <Bl>.
3

Telephone Manager 3.51 Important Information
4
You may also display a picture of a dial pad
and place a voice call to any number by using
the telephone icon and the mouse. To use the
mouse and dial pad:
a Point to the telephone icon with the mouse
and press <Bl>. The magic wand appears.
Press <Bl> again, or press <B2> if you
are not still pointing at the telephone
icon. A dial pad appears, and the magic
wand becomes a hand with a pointing finger
as you move it over the pad.
b with the pointing finger, point to each
digit in the telephone number and press
<Bl>. Each digit appears at the top of
the window.
c When you have entered the complete
telephone number, point to [DIAL] and
press <Bl>.
Three other keys are on the dial pad: [BACK],
[WAIT]
and [LAST #]. [BACK] works like a
backspace key, and lets you correct mistakes
made while entering numbers. [WAIT] causes
the call to wait for a secondary dial tone
before proceeding, and is shown as an equals
sign ( = ). [LAST #] shows the last number
dialed at the top of the window, which may then
be redialed.
5 On single line systems that are set to VOICE
mode, when you place a da ta call from the
console, the Telephone Manager will
automatically switch the line to DATA mode.
After the data call is complete, the line
switches back VOICE mode.

Telephone Manager 3.51 Important Information
6 When you place a data call from a remote
terminal connected to a UNIX PC host with a
single telep~one line, that line must be set
up as a data line. From the remote terminal,
you may use the phtoggle command to switch the
phone line from VOICE to DATA mode (Item 2 f
"New Features", Page 2 of this section). You
may also press [LINE SELECT] on the host UNI~
PC to switch the line into DATA mode.
TECHNICAL TIPS:
1 Page 2-7. Ensure that all telephone lines
connected to your UNIX PC are idle before you
reconfigure telephone lines with the Telephone
Setup form.
2 Page 4-33. When you use the hyphen ( - ) as a
special dialing character to suppress call
history for a telephone call, only the name
and telephone number of the person dialed are
suppressed. Call history information in the
other fields still appear in the History List.
3 Page 4-59. You cannot place a data call using
the magic wand or dial pad. These features
can only be used to place voice calls.
4 Page 4-62. Allow the UNIX PC ample time for
processing if you are placing a data call from
the Call Screen or Directory using the autodial
feature to an external modem.
5

elephone Manager 3.51 Important Information
6
5 Pages 4-80, 4-82. In order to print the History
list, you must save the contents of this list
in a file. To do this:
a Select the \ Save History List \ command or
the \ Save, then clear History List\
warning command.
b Enter the name of the file that will
contain the saved history list in the
"Save History List" window.
c Press <Enter> to save this list in the
Filecabinet.
d Return to the Filecabinet and select the
saved history list.
e Press <Print> to print the file.
This procedure is necessary because the Print
History List options found in earlier Telephone
Manager releases have been removed from Version
3.51 of Telephone Manager.

©1985, 1986 AT&T
All Rights Reserved
Printed in USA
NOTICE
The information in this document is subject to change without notice. AT&T
assumes no responsibility for any errors that may appear in this document.

Preface
Welcome to the AT&T UNIX ® PC Telephone Manager User's
~. This guide provides information on how to set
up and use the UNIX PC Telephone Manager. This guide
is organized into the following sections:
o Introducing Telephone Manager describes the
features of Telephone Manager and what you'll
need to get started.
o Setting Up Telephone Manager describes how to
install the software, and how to connect and
set up the telephone,lines.
o Getting Started provides introductory
information and exercises to get you started
with Telephone Manager.
o Using Telephone Manager contains reference
information and detailed procedures for all
Telephone Manager features.
o Appendix A lists suffixes for Telephone
Manager file names.
o Glossary contains definitions of Office and
Telephone Manager terminology.
How to Proceed
You should already be familiar with the basics of the
UNIX PC. I f you're not, turn to the AT&T UNIX ® PC
Getting Started Guide before continuing with this
guide. If you are new to UNIX PC Telephone Manager,
begin with Getting Started in this guide to become
acquainted with the basics. Once you've become
familiar with Telephone Manager, refer to Using
Telephone Manager for complete information about all
the UNIX PC Telephone Manager features.
For more detailed information about using the UNIX PC,
see the AT&T UNIX® PC Owner's Manual.
i

Preface
Also recommended are the guides describing terminal
setup and use during data communications, which are
included in your AT&T UNIX® PC Communications
Management binder:
ii
o AT&T UNIX ® PC Terminal Emulation User's
~
o AT&T UNIX ® PC Remote Access User's Guide

Contents
1 Introducing Telephone Manager
1-1
What You Will Need 1-2
Conventions
1-2
2 Setting Up Telephone
Manager
2-1
Getting Ready
2-1
Installing Telephone Manager
Software 2-1
Identifying the Telephone
Manager Hardware
2-3
Connecting Telephone Lines
2-4
Setting Up Telephone Lines
2-5
Configuring the Modem
2-9
Getting Reacquainted with Your
Telephone
2-10
3 Getting Started
3-1
Opening and Using
Telephone
Manager
3-3
Using the Telephone
3-7
Using the Call Screen and
Directory
3-13
Keeping Track of Calls
3-19
Summary
3-21
iii

Contents
4
A
G
I
iv
Using Telephone Manager
Command Summary Charts
Customizing Telephone Manager
Opening and Closing Telephone
Manager
Creating Directory Entries
Editing Directory Entries
Applying Directory Functions
Placing Calls
Keeping Call Notes and History
Sending Messages
Identifying Telephone Manager
File Name Suffixes
Glossary
Index
4-1
4-3
4-9
4-15
4-21
4-37
4-41
4-53
4-67
4-85
A-I
G-l
1-1

1 Introducing Telephone Manager 1-1
What You Will Need 1-2
Conventions
1-2

1 Introducing Telephone Manager
This gUide discusses all Telephone Manager features,
which let you perform the following:
o Create a custom, on-screen directory that
lets you make voice and data calls at the
touch of a single key.
o Easily manage telephone functions such as
selecting a line, placing a call on hold,
timing a call, disconnecting a call and
automatically redialing the last number by
selecting on-scraen key functions.
o Take notes on telephone calls using a "note
pad" that appears automatically. These notes
are easy to display and are saved in a file
for future reference.
o Keep a record of all calls. The log records
the date, total time of the call, person
called, and telephone number. This log is
easy to display and can be stored as a file
that can be used for reference or billing.
o Send electronic mail messages. When you
purchase AT&T UNIX PC Electronic Mail, you
can send written messages from Telephone
Manager to another user's UNIX PC when
written communication is preferred.
o Place data calls. Telephone Manager provides
an easy way to set up and make data calls
through the UNIX PC's built-in modem or by
using an RS-232 serial connection (cable or
modem) .
Note
If you want to use Telephone Manager for
data communications, you must install
the AT&T Asynchronous Terminal Emulator
(ATE) software or some other
communications package software.
1-1

Introducing Telephone Manager
Depending on whether your UNIX PC telephone hardware is
enabled, you might or might not be able to use all the
features described in this guide:
o If your UNIX PC has working telephone
hardware (primarily in the United States and
Canada), you can take advantage of two
telephone lines. The flexible line setup
procedure lets you set up the communication
lines for voice and data calls.
o If your UNIX PC telephone hardware is not
enabled, you can still take advantage of the
directory lookup and notetaking features.
Your system does not, however, support
communications functions.
Refer to "Identifying the Telephone Manager Hardware"
in the Setting Up Telephone Manager section of this
guide to determine whether your UNIX PC telephone
hardware is enabled.
What You Will Need
To use UNIX PC Telephone Manager for voice calls, you
will need a UNIX PC with at least one telephone line
connected. To take full advantage of the Telephone
Manager features, you may also want a second telephone
line to use for data calls. If you plan to use
Telephone Manager for data calls, you must install the
AT&T Asynchronous Terminal Emulator (ATE) software or
some other communications package software.
Conventions
This guide uses the following notation to simulate keys
and displays that can't be duplicated in print:
Information displayed on the screen is shown in
boldfaced type. For example:
Please login:
Information you type is shown in boldfaced type. For
example:
Type meeting
1-,2

Introducing Telephone Manager
Keys on the keyboard are shown enclosed in <>'s when
used in procedures. For example:
<Exit>
The mouse buttons are represented as follows:
Left mouse button
Middle mouse button
Right mouse button
Screen keys are enclosed in [] 'so
[HOLD]
<B1>
<B2>
<B3>
For example:
Items to select (highlight) from menus are enclosed in
I I's. For example:
I Telephone I
Key combinations are represented by the two keys
separated by a hyphen. For example:
<Shift>-<Call>
To type this key combination, you hold down <Shift>,
press <Call>, and then release both keys.
The exit symbol in the lower-left corner of a window is
shown as:
[X]
The help symbol in the upper-right corner of a window
is shown as:
[7]
The symbol at the bottom of a form used to implement
changes is shown as:
[OK]
1-3

2 Setting Up Telephone Manager 2-1
Getting Ready
Installing Telephone Manager
Software
Identifying the Telephone Manager
Hardware
Connecting Telephone Lines
Setting Up Telephone Lines
Configuring the Modem
Getting Reacquainted with Your
Telephone
Audio Monitor
The Status Line Display
2-1
2-1
2-3
2-4
2-5
2-9
2-10
2-11
2-11