Aten Altusen sn0100co series User manual

SN0100CO / SN0100COD

/ SN9100CO Series

Serial Console Server

User Manual

Serial Console Server User Manual

Compliance Statements

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT

This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to Part 15 of the FCC ules. These limits are

designed to provide reasonable protection against harmful interference when

the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed and

used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC ules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution

Any changes or modifications not expressly approved by the party responsible

for compliance could void the user's authority to operate this equipment.

Warning

Operation of this equipment in a residential environment could cause radio

interference.

Achtung

Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen

verursachen.

KCC Statement

Serial Console Server User Manual

iii

Industr Canada Statement

This Class A digital apparatus complies with Canadian ICES-003.

VCCI Statement

The SN0132CO, SN9108CO, and SN9116CO are VCCI compliant.

RoHS

This product is oHS compliant.

Serial Console Server User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modifications to this device. It is the

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage setting was not selected prior

to operation. PLEASE VE IFY THAT THE VOLTAGE SETTING IS

CO ECT BEFO E USE.

International http://eservice.aten.com

International 886-2-8692-6959

China 86-4 -81 - -81

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

Serial Console Server User Manual

Battery

Safety Notice

There is a risk of explosion if the battery is replaced with an

incorrect type. Dispose of used batteries according to the

relevant instructions.

Batterie avis de sécurité

Il existe un risque d'explosion si la batterie est remplacée par

un incorrect tapez. Jeter les piles usagées selon la pertinente

instructions.

Serial Console Server User Manual

Product Information

For information about all ATEN products and how they can help you connect

without limits, visit ATEN on the Web or contact an ATEN Authorized

eseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

Serial Console Server User Manual

vii

Pac age Contents

Check to make sure that all components are in working order. If you encounter

any problem, please contact your dealer.

SN0108CO / SN0116CO

1 SN0108CO / SN0116CO Serial Console Server

2 Lok-U-Plugs

1 Lok-U-Plug Installation Tool

1 laptop USB console (LUC) cable

2 power cords

1 mounting kit

1 foot pad set (4 pcs)

1 user instructions*

SN0108COD / SN0116COD

1 SN0108COD / SN0116COD Serial Console Server

1 laptop USB console (LUC) cable

1 mounting kit

1 foot pad set (4 pcs)

1 user instructions*

SN0132CO / SN0148CO

1 SN0132CO / SN0148CO Serial Console Server

1 laptop USB console (LUC) cable

2 power cords

1 mounting kit

1 foot pad set (4 pcs)

1 user instructions*

Serial Console Server User Manual

viii

SN0132COD / SN0148COD

1 SN0132COD / SN0148COD Serial Console Server

1 laptop USB console (LUC) cable

1 mounting kit

1 foot pad set (4 pcs)

1 user instructions*

SN9108CO / SN9116CO

1 SN9108CO / SN9116CO Serial Console Server

1 Lok-U-Plug

1 Lok-U-Plug Installation Tool

1 power cord

1 mounting kit

1 foot pad set (4 pcs)

1 user instructions*

Serial Console Server User Manual

Contents

Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Battery Safety Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Batterie avis de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

SN 1 8CO / SN 116CO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

SN 1 8COD / SN 116COD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

SN 132CO / SN 148CO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

SN 132COD / SN 148COD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

SN91 8CO / SN9116CO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi

Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Chapter 1.

Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Accessibility and Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Serial Console Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Serial Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

DTE/DCE Auto-Sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

SN 1 8CO / SN 1 8COD Front View . . . . . . . . . . . . . . . . . . . . . . . . . 9

SN 116CO / SN 116COD Front View . . . . . . . . . . . . . . . . . . . . . . . . . 9

SN 132CO / SN 132COD Front View . . . . . . . . . . . . . . . . . . . . . . . . 11

SN 148CO / SN 148COD Front View . . . . . . . . . . . . . . . . . . . . . . . . 11

SN91 8CO Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

SN9116CO Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

SN 1 8CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

SN 116CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

SN 1 8COD Rear View (DC Power) . . . . . . . . . . . . . . . . . . . . . . . . . 16

SN 116COD Rear View (DC Power) . . . . . . . . . . . . . . . . . . . . . . . . . 16

SN 132CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Serial Console Server User Manual

SN 148CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

SN 132COD Rear View (DC Power) . . . . . . . . . . . . . . . . . . . . . . . . . 18

SN 148COD Rear View (DC Power) . . . . . . . . . . . . . . . . . . . . . . . . . 18

SN91 8CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

SN9116CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Chapter 2.

Hardware Setup

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Rack Mounting - Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Serial Console Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

SN 1 8CO / SN 116CO / SN 132CO / SN 148CO Installation . . . . 27

SN91 8CO / SN9116CO Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 3.

Super Administrator Setup

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Local Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Laptop USB Console (LUC) Login - SNViewerUSB . . . . . . . . . . . 34

Console Login - HyperTerminal. . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Local Console Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Remote Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Telnet Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

PuTTY Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 4.

The User Interface

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Local Console Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Remote Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Web Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

The Web Browser Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

SNViewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

SNViewer Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Data Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Encode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

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