ATEN RCMDVI00BT User manual

RCMDVI00AT / RCMDVI40AT:
KVM over IP Extender & CCKM Software
User Manual
www.aten.com
RCMDVI00AT / RCMDVI40AT
/ RCMDVI00BT / RCMDVI40BT
/ RCMDVI50T
Secure Device Server
User Manual

RCM KVM over IP Transmitter User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Suggestion
Shielded twisted pair (STP) cables must be used with the unit to ensure
compliance with FCC & CE standards.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement

RCM KVM over IP Transmitter User Manual
iii
Industry Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
RoHS
This product is RoHS compliant.

RCM KVM over IP Transmitter User Manual
iv
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

RCM KVM over IP Transmitter User Manual
v
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com

RCM KVM over IP Transmitter User Manual
vi
Package Contents
Check to make sure that all components are in working order. If you encounter
any problem, please contact your dealer.
RCMDVI00AT / RCMDVI40AT
Package content of RCMDVI00AT / RCMDVI40AT DVI Single/Dual
Display KVM over IP Extender (Transmitter) with Remote Access:
1 Transmitter
1 KVM cable (DVI-D, USB Type-B, audio)
1 DVI-D cable (RCMDVI40AT only)
1 foot pad set (4 pcs)
1 power adapter
1 mounting kit
1 user instructions
RCMDVI00BT / RCMDVI40BT / RCMDVI50T
Package content of RCMDVI00BT / RCMDVI40BT / RCMDVI50T DVI
Single/Dual Link Single/Dual Display KVM over IP Extender (Transmitter)
with Remote Access:
1 Transmitter
1 KVM cable (DVI-D, USB Type-B, audio)
1 DVI-D cable (RCMDVI40BT only)
1 foot pad set (4 pcs)
1 power adapter
1 mounting kit
1 user instructions

RCM KVM over IP Transmitter User Manual
vii
Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
RCMDVI00AT / RCMDVI40AT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Chapter 1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Comparison Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Exclusive RCM Functionalities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Advanced Features9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Supported Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Minimum Hardware/Software Requirements . . . . . . . . . . . . . . . . . . .10
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
RCMDVI00AT Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
RCMDVI00AT Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
RCMDVI40AT Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
RCMDVI40AT Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
RCMDVI00BT Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
RCMDVI00BT Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
RCMDVI40BT Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
RCMDVI40BT Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
RCMDVI50T Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
RCMDVI50T Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 2. Hardware Setup
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Attaching the Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

RCM KVM over IP Transmitter User Manual
viii
Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
RCMDVI00AT / RCMDVI40AT Point-to-Point Installation . . . . . . . . . . . . 31
RCMDVI40AT Point-to-Point Installation 1 of 2 . . . . . . . . . . . . . . . . . 33
RCMDVI40AT Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . 34
RCMDVI00AT / RCMDVI40AT LAN Installation . . . . . . . . . . . . . . . . . . . 35
RCMDVI00AT / RCMDVI40AT Network Installation Diagram 1 of 2. . 36
RCMDVI00AT / RCMDVI40AT Network Installation Diagram 2 of 2. . 37
RCMDVI00BT / RCMDVI40BT / RCMDVI50T Point-to-Point Installation 38
RCMDVI40BT Point-to-Point Installation 1 of 2 . . . . . . . . . . . . . . . . . 40
RCMDVI40BT Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . 41
RCMDVI00BT / RCMDVI40BT / RCMDVI50T LAN Installation . . . . . . . . 42
RCMDVI00BT / RCMDVI40BT / RCMDVI50T Network Installation Dia-
gram 1 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
RCMDVI00BT / RCMDVI40BT / RCMDVI50T Network Installation Dia-
gram 2 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Exit OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Default IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
RCM I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Chapter 3. API Functions
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Starting an API Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Access Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Local Console Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Remote Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Checking Access Control Box Pushbutton . . . . . . . . . . . . . . . . . . 50
Remote Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Remote Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
OCR Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Other API Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 4. OSD Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Invoking the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
OSD Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Non-OSD Hotkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Reverting to Previous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Microphone Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
OSD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
First-time Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Receiver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

RCM KVM over IP Transmitter User Manual
ix
Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
CCVSR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
OSD Matrix Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
List Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Profile Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Push Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Pull Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Chapter 5. Software Installation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Installing the KVM over IP Matrix Manager . . . . . . . . . . . . . . . . . . . . . . . 85
Upgrading License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Linux Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Chapter 6. Browser / Telnet Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
The KVM over IP Matrix Manager Main Page . . . . . . . . . . . . . . . . . . . . . 95
Web Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Instant Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
RS-232 / Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
RS-232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
1. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
2. Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
3. System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Chapter 7. System Status
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

RCM KVM over IP Transmitter User Manual
x
Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
CCVSR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Copy & Paste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Virtual Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Intelligent Dual Video Output Management . . . . . . . . . . . . . . . . 125
Transmitter Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Transmitter Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Receiver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Copy & Paste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Receiver Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Video Wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Receiver Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Modifying Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Adding Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Assigning Device Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Adding a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Adding a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Chapter 8. System Settings
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Connection Redundancy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Login Access Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Authentication & Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
FW Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

RCM KVM over IP Transmitter User Manual
xi
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Chapter 9. Connections
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Chapter 10. Scheduled Profile
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Chapter 11. Sessions
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Chapter 12. Remote Viewer
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Windows and Java Client Viewer (web access) . . . . . . . . . . . . . . . . . . . 188
The Windows/Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Gamma Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Virtual Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Virtual Media Redirection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . .207
Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . 207
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208
Chapter 13. Firmware Upgrade Utility
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

RCM KVM over IP Transmitter User Manual
xii
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Chapter 14. CLI Commands
Serial Control Protocol Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Device/Profile Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Mute Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
EDID Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
RS-232 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
OSD Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
List Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Set Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
RCMDVI00AT / RCMDVI40AT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
RCMDVI00BT / RCMDVI40BT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
RCMDVI50T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Optional Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Dual Rack Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Transmitter Dual Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Receiver Dual Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Single Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Importing the Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Reset All Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Default Password Pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Transmitter Front RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Multicast IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

RCM KVM over IP Transmitter User Manual
xiii
RCM/KE Multicast Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Multicast IP Formula . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
If X is between 0 ~ 127 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269
If X is between 128 ~ 192 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270
If X is 192 or higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270
Keys to Network Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Build a Network Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Other Factors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Choose a High Performance Switch . . . . . . . . . . . . . . . . . . . . . . . .273
Layer 2 or Layer 3 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . .273
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273
Number of ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273
Stackable verse Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
What Stackable Switches Can do:. . . . . . . . . . . . . . . . . . . . . . . .274
Switch Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Configuring Switches and RCM/KE Devices. . . . . . . . . . . . . . . . . . .275
RCM/KE Transmitter Settings:. . . . . . . . . . . . . . . . . . . . . . . . . . .275
Recommended Network Switches . . . . . . . . . . . . . . . . . . . . . . . . . .276
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . .277
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . .279
Java Applet Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . .279
CCKM Server IP address Setup on Windows . . . . . . . . . . . . . . . . . . . .280
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

RCM KVM over IP Transmitter User Manual
xiv
About This Manual
This User Manual is provided to help you get the most from your RCM KVM
over IP Transmitter. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
The KVM over IP Extender models covered in this user manuals are:
Chapter 1, Introduction, introduces you to the RCM KVM over IP
Transmitter. Its purpose, features and benefits are presented, and its front and
back panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, API Functions, Provides useful API functions for users to
access and configure the RCM KVM over IP Transmitter via Windows DLL
as required by varying scenarios and applications.
Chapter 4, OSD Operation, explains the fundamental concepts involved in
operating the RCMDVI00AT / RCMDVI40AT / RCMDVI00BT /
RCMDVI40BT / RCMDVI50T, and provides a complete description of the On
Screen Displays (OSDs) and how to work with them.
Chapter 5, Software Installation, explains the administrative procedures
that are required to download and install the KVM over IP Matrix Manager on
Windows and Linux computers.
Models Product Names
RCMDVI00AT DVI-I Single Display KVM over IP Extender (Transmitter) with Remote
Access
RCMDVI40AT DVI-I Dual Display KVM over IP Extender (Transmitter) with Remote
Access
RCMDVI00BT DVI-I Single Link Single Display KVM over IP Extender (Transmitter)
with Remote Access
RCMDVI40BT DVI-I Single Link Dual Display KVM over IP Extender (Transmitter) with
Remote Access
RCMDVI50T DVI-I Dual Link Single Display KVM over IP Extender (Transmitter) with
Remote Access

RCM KVM over IP Transmitter User Manual
xv
Chapter 6, Browser / Telnet Operation, explains how to log in to the
KVM over IP Matrix Manager with a web browser, and describes the features,
functions, and how to work with the browser's main interface.
Chapter 7, System Status, explains how to use the KVM over IP Matrix
Manager’s System Status panel to manage Transmitters, Receivers, Users,
Profiles and Logs.
Chapter 8, System Settings, explains the KVM over IP Matrix Manager’s
system settings, which include the General, ANMS, LDAP/AD, RADIUS,
TACACS+ authentication, F/W Upgrade, Redundancy, Backup/Restore,
Certificates, and Sessions tabs.
Chapter 9, Connections, describes how to use the KVM over IP Matrix
Manager ‘s Connections panel to view and disconnect Transmitter and
Receiver connections.
Chapter 10, Scheduled Profile, describes how to use the KVM over IP
Matrix Manager’s Scheduled Profile panel to view active profile schedules.
Chapter 11, Sessions, describes how to use the KVM over IP Matrix
Manager’s Sessions panel to view and disconnect user sessions.
Chapter 12, Remote Viewer, describes how to use the Remote Viewer to
view and control video sources connected to AiT transmitters.
Chapter 13, Firmware Upgrade Utility, explains how to download and
use the Firmware Upgrade Utility to install new firmware on the devices.
Chapter 14, CLI Commands, provides a complete list of the serial
protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or
a network connection to configure the KE devices.
Appendix, at the end of the manual provides technical and troubleshooting
information.
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or connected
devices.
The product may be updated, with features and functions added, improved
or removed since the release of this manual. For an up-to-date user
manual, visit http://www.aten.com/global/en/

RCM KVM over IP Transmitter User Manual
xvi
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
>Indicates selecting the option (such as on a menu or dialog
box), that comes next. For example, Start
> Run means to
open the Start menu, and then select Run.
Indicates critical information.

1
Chapter 1
Introduction
Overview
The RCM series KVM over IP Extender (RCMDVI00AT / RCMDVI40AT /
RCMDVI00BT / RCMDVI40BT / RCMDVI50T) is an ATEN KVM over IP
matrix solution exclusively designed for production line applications.
Combined with KE series Receivers and the KVM over IP Matrix Manager
(CCKM), it extends and allows remote monitor and control access to PCs and/
or workstations at a production line. The system lets operators set up a matrix
of KVM consoles for managing the PCs and/or workstations via Ethernet
connection, with the flexibility to control and configure each connection.
The high-performance IP-based RCM transmitters connects to a PC and/or
workstation to deliver its data to the connected KE receivers, to collectively
provide console access from a remote or separate locations. The PC /
workstation can be accessed from the remote console via a standard TCP/IP
network or direct Ethernet cable connection. This is perfect for any installation
where you need to place the console where it is convenient, while keeping the
PCs and/or workstations securely on the production line — away from the
keyboard, mouse, and display.
The RCM transmitters are integrated with exclusive RCM API offering
various functions for system integration and automation. The RCM
transmitters sport a FPGA graphics processor that presents great image with
video quality to enhance OCR accuracy. Moreover, the RCM transmitters
further enhance theirs production line application capability by supporting
access control box, USB/RS-232 touch panel, OSD title bar notification,
multi-view, local console priority and RS-232 mouse.
The RCM transmitters offer exclusive, advanced RCM and OCR API
integrated functions for easy management. Furthermore, for security, the
RCM transmitters can pair with the optional 2XRT-0015G KVM over IP
Access Control Box to locally enable or disable remote control privilege.
The RCM transmitters support flawless and lossless video compression quality
with ultra low latency, with up to 1920 x 1200 resolution @ 60 Hz, 24-bit color
depth.
For power redundancy, the RCM transmitters support dual power supplies with
2 DC jacks.

RCM KVM over IP Transmitter User Manual
2
In addition, they support Fiber Channel over Ethernet via SFP fiber modules*
which connect to a network switch at speeds up to 1.0 Gbps. The RCM
transmitters can connect to KE receivers unit-to-unit or over a TCP/IP network
via Gigabit Ethernet or the SFP ports. Connecting via both methods allows
network failover.
The RCM transmitters support On Screen Display (OSD) configurations, from
the connected KE receivers to configure both receivers and transmitters — for
easy setup and operation.
RCM transmitters have RS-232 ports to connect to a serial terminal for
configuration or serial devices such as touch screens and barcode scanners.
They can connect to an Office LAN to support the Control Center Video
Session Recorder (CCVSR) software and WinClient/ J avaClient. The
CCVSR records all operations made on the PCs and/or workstations accessed
through RCM transmitters. Every operation and change is recorded and saved
to a secure video file for purposes such as security reference and
troubleshooting. By using WinClient/JavaClient, you are provided with
console access from a separate location over TCP/IP.
Refer to the table below for the variations in interfaces, functions and features:
RCM KVM over IP Transmitters allow flexible setup as they can be integrated
to PC-to-console connections in several ways: one-to-one (Extender mode),
one-to-many (Splitter mode), many-to-one (Switch mode), or many-to-many
(Matrix mode).
The KVM over IP Matrix Manager (CCKM) allows you to define the
aforementioned matrix connections and manage RCM/KE transmitters and KE
receivers with features such as auto-detection, username/password
authentication, switching and sharing of connections, scheduling, permissions
and more. Whether you're extending computer access for Monitoring,
Broadcasting, Editing or Workstation setup, the KVM over IP Matrix System
gives you the flexibility and control to manage one or hundreds of extended
connections. For more detailed feature list, refer to Features on page 4.
Models
DVI HDMI DisplayPort Power Redun-
dancy via PoE*
Power Redun-
dancy via Second
Power Jack
Network
Failover - SFP
RCMDVI00AT 1 - - - 1 1
RCMDVI40AT 2 - - - 1 1
RCMDVI00BT 1 - - - 1 1
RCMDVI40BT 2 - - - 1 1
RCMDVI50T 1 - - - 1 1

Chapter 1. Introduction
3
Note: The SFP module is sold separately. You can choose the 2A-136G, a
multi-mode SFP module that provides 1 GbE connectivity up to 550
meters; or the 2A-137G, a single-mode SFP module that provides 1 GbE
connectivity up to 10 kilometers. Visit ATEN's website or contact your
ATEN dealer for more information.
Comparison Table
DIO Control
(Support
Industrial
Signal Light)
OSD Login
(Local
Console)
RFID
Login
(Local
Console)
RCMMS RCM API
RCMDVI00AT X X XOO
RCMDVI40AT X X XOO
RCMDVI00BT O O OOO
RCMDVI40BT O O OOO
RCMDVI50T O O OOO
Dual Link VGA
Support
Dual
Display
ATEN Access
Control Box
RCMDVI00AT X OXO
RCMDVI40AT X OOO
RCMDVI00BT X OXO
RCMDVI40BT X OOO
RCMDVI50T O OXO

RCM KVM over IP Transmitter User Manual
4
Features
Exclusive RCM Functionalities
Supports ATEN KVM over IP Access Control Box for on-site enabling /
disabling of remote control privilege
1
Supports Legacy PS/2 Server with CV10KM USB to PS/2 Converter
2
Supports RCMMS for customizable Panel Array for operators to monitor
all machines simultaneously
OSD Title Bar Notification — instantly notifies users upon urgent events
3
Control terminal — supports DI / DO / Relay for the status detection of
stack lights or any other external sensors
3
Supports an exclusive RCM API that enables more functions (e.g. OCR)
to facilitate production line control for system integrators
Hardware
Superior video quality — up to 1920 x 1200 @ 60 Hz; 24-bit color depth
Supports recording of remotely-accessed computer operations using
CCVSR
Supports interlaced video format
Supports stereo speakers and microphone
Auto-MDIX — automatically detects cable type
Built-in 8 kV /15 kV ESD protection and 2 kV surge protection
Fan-less design for silent, energy-efficient operations
Rack mountable — mounting options:
1. 2X-021G Dual Rack Mount Kit
4
2. 2X-031G Single Rack Mount Kit
4
Supports 1 Gbps SFP fiber module expansions
5
for up to 10 km
Supports power / network failover — dual DC jacks for power redundancy
and 1 RJ-45 + 1 SFP fiber port for network failover to ensure constant
availability for mission-critical applications
Includes an industrial-grade power adapter — temperature tolerance of 0 ~
50 ºC to ensure durability and adaptability under harsh environmental
conditions.