ATI Technologies Radeon X1900G5 User manual
Getting Started
Guide
PCIe Hardware
Installation Procedures
P/N 117-40228-00
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ii
Copyright © 2006, ATI Technologies Inc. All rights reserved.
ATI, the ATI logo, and ATI product and product-feature names are trademarks and/or registered
trademarks of ATI Technologies Inc. All other company and/or product names are trademarks and/or
registered trademarks of their respective owners. Features, performance and specifications are subject to
change without notice. Product may not be exactly as shown in diagrams.
Reproduction of this manual, or parts thereof, in any form, without the express written permission of ATI
Technologies Inc. is strictly prohibited.
Disclaimer
While every precaution has been taken in the preparation of this document, ATI Technologies Inc.
assumes no liability with respect to the operation or use of ATI hardware, software or other products and
documentation described herein, for any actor omission of ATI concerning such products or this
documentation, for any interruption of service, loss or interruption of business, loss of anticipatory profits,
or for punitive, incidental or consequential damages in connection with the furnishing, performance, or use
of the ATI hardware, software, or other products and documentation provided herein.
ATI Technologies Inc. reserves the right to make changes without further notice to a product or system
described herein to improve reliability, function ordesign. With respect to ATI products which this
document relates, ATI disclaims all express or implied warranties regarding such products, including but
not limited to, the implied warranties of merchantability, fitness for a particularpurpose, and non-
infringement.
Documentation Updates
ATI is constantly improving its productand associated documentation. To maximize the value of your ATI
product, you should ensure that you have the latest documentation. ATI’s documentation contains helpful
installation/configuration tips and other valuable feature information.
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iii
Note: This graphics card is for use only with compatible UL Listed
personal computers that have Installation Instructions detailing user
installation of card cage accessories.
LIMPORTANT SAFETY INSTRUCTIONS
•Read Instructions - All the safety and operating instructions should
be read before the product is operated.
•Retain Instructions - The safety and operating instructions should be
retained for future reference.
•Heed Warnings - All warnings on the product and the operating
instructions should be adhered to.
•Compatibility - This option card is for use only with Power
Macintosh® personal computers that have Installation Instructions
detailing user installation of card cage accessories.
•Grounding - For continued protection against risk of electric shock
and fire, this accessory should be installed only in products equipped
with a three-wire grounding plug, a plug having a third (grounding) pin.
This plug will only fit into a grounding-type power outlet. This is a
safety feature. If you are unable to insert the plug into the outlet,
contact your electrician to replace the obsolete outlet. Do not defeat
the safety purpose of the grounding-type plug.
•Secure Attachment - All card securement pins shall be completely
tightened as to provide continuous bonding between the option card
and the PC chassis.
•Lightning - For added protection for this product during a lightning
storm, or when it is left unattended and unused for long periods of
time, unplug it from the wall outlet, and disconnect the antenna or
cable system. This will prevent damage to the product due to lightning
and power-line surges.
•Power Lines - An outside antenna system should not be located in
the vicinity of overhead power lines or other light or power circuits, or
where it can fall into such power lines or circuits.
•Antenna Installation - When installing an outside antenna system,
extreme care should be taken to keep from touching such power lines
or circuits, as contact with them may be fatal.
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Table of Contents
Before You Begin 1
Record Your Card’s Serial and Part Numbers 1
Installing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . 3
The Card’s Power Supply 3
Connecting Devices 6
Installing Software and Drivers . . . . . . . . . . . . . . . 7
Install the Software 7
About ATI Software 7
ATI Displays Control Panel 7
ATI Multimedia Components 8
Troubleshooting Tips 8
Available Resources . . . . . . . . . . . . . . . . . . . . . . . . 9
User’s Guide 9
Additional Accessories 9
Product Registration 9
Customer Care 9
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Before You Begin 1
Before You Begin
Before you begin installing your new graphics card, please do the following.
Record Your Card’s Serial and Part
Numbers
The serial number and 102 part number printed on the graphics card are
required for product registration. They are located on a sticker on the back of
the card, and are shown in boldface and underlined in the illustration below.
Write these numbers down before installing your new ATI product.
Possible serial number and 102 part number arrangement
1Serial number (S/N)
2102 part number (P/N)
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2 Record Your Card’s Serial and Part Numbers
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The Card’s Power Supply 3
Installing Hardware
This chapter will guide you through the physical installation of your new
graphics card.
The Card’s Power Supply
Supplemental power is a basic consideration in the installation process. Your
new ATI graphics card requires additional power that is supplemented from
the computer’s main power supply.
Note: For best performance install the graphics card in slot 1 of a
PCIe™ based Power Mac G5.
I
Power Mac G5
XOptical Drive
YNumbered Expansion Slots Guides
ZPCIe™ Expansion Slots
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4 The Card’s Power Supply
Installing your graphics card
1Turn off your computer, monitor, and all other attached peripheral
devices.
2Unplug the computer’s power cord and disconnect all cables from the
back of your computer.
3Open your computer. If necessary, consult your computer system
manual for instructions.
4If you are replacing an existing graphics card, remove that card.
Otherwise, locate an appropriate explansion slot 1, and remove the metal
back-plate cover if required.
5Align the connector on the card with the expansion slot and press firmly
until fully seated.
6Fasten the graphics card securely with the retention screw.
LRemember to discharge your body’s static electricity by touching the
power supply or the metal surface of the computer chassis.
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The Card’s Power Supply 5
I
7Remove the G5 cooling fan. If necessary, consult your computer system
manual for instructions.
8Connect the power cable (B) to the power connection on the G5
motherboard. If necessary, consult your computer system manual for
instructions.
9Connect the power cable (B) to the 6-pin power connection (C) on the
graphics card.
10 Reconnect any cables you have disconnected and plug in the computer’s
power cord.
11 Connect the monitor to the new graphics card.
12 Turn on the monitor, and then your computer.
Power Mac G5
XOptical Drive
YPower Connection
ZPCIe™ Expansion Slot 1
AG5 Cooling Fan
BG5 Power cable
CGraphics card power connection
DGraphics card
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6 Connecting Devices
Connecting Devices
The following illustration shows typical connections found on ATI graphics
cards:
L
An image of a graphics card with a flashing red power
connector will appear on your display and the computer will
not start if the graphics card is not correctly connected to the
power supply.
Connector Types
VGA Supports an analog monitor
DVI-I Supports a digital monitor
DVI to VGA Adapter Supports an analog monitor to DVI-I connection
S-Video Supports a TV, VCR, Camcorder
ADC Supports an Apple® Display Connector
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Install the Software 7
Installing Software and Drivers
Thischapter willguideyou throughthe installation ofthe driversand software
associated with your new graphics card.
Install the Software
1Insert the ATI Installation CD into the computer’s optical drive.
2Double-click on the ATI graphics card installer icon.
Note: Mac OS® X users may be prompted for the Administrator’s
password.
3Follow the instructions that appear on the screen.
Upon completion of the installation process, a file containing a list of
installed files and their location on your hard disk is created allowing
you to locate any file installed during the installation process.
4When you see a message that the installation was successful, click
Restart. To perform further installations, click OK. You need to
manually restart your computer to complete the installation of the ATI
graphics card software.
About ATI Software
An ATI graphics card requires several additional components be added to
your System folder. The ATI graphics card installer application does this for
you, installing the following components:
• ATI Displays Control Panel
• ATI Multimedia Components
ATI Displays Control Panel
The ATI Displays control panel lets you configure your card and access
software and hardware features. These features are described in the User’s
Guide that came with your ATI graphics card.
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8 Troubleshooting Tips
ATI Multimedia Components
ATI’s Multimedia Components are placed in the Extensions folder, located
within the System/Library/Extensions folder in Mac OS® X. They enable all
of the advanced features of your card, including 3D and 2D acceleration,
where applicable.
Troubleshooting Tips
If you have a general question, or encounter problems with your card, please
review the following troubleshooting tips. Further troubleshooting
information can be found on the ATI Customer Care web site at ati.com.
Use Apple® System Profiler found in the Utilities folder, to generate a report
outlining your system configuration. This will assist in diagnosing your
computer problem.
General Problems
Problem Possible Solution
Resolution set to
800 x 600 or less • Change the resolution setting in the Displays control
panel in Mac OS® X.
A monitor with
BNC connectors
cannot be
connected to the
graphics card
• Monitors that only have BNC connectors require a
synchronization (“sync”) signal to be sent down the
green line. This is called Sync-on-Green (SOG). ATI
graphics cards do not output a SOG signal. Adapters
are available for your computer to convert the separate
sync signal from the ATI card to a SOG signal for the
monitor. Check with your local Apple® Authorized
Dealer for availability of SOG adapters.
Support for
Power
Macintosh®
computer
• ATI graphics cards only work in PCI, AGP, or PCIe™
based Power Macintosh® computers with a PCI
(33MHz or 66MHz), AGP expansion slot or PCIe™
expansion slot. The minimum system requirements for
your specific ATI graphics card are listed in the User’s
Guide and on the product box.
• Due to the unique design of the Apple® G4 Cube, ATI
graphics cards will not fit into this system.
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User’s Guide 9
Available Resources
This chapter provides information on where to find the user’s guide, where to
get additional accessories, how to register your product, and compliance
information.
User’s Guide
Your ATI graphics card comes with a User’s Guide that provides in-depth
information of the card’s many features and functions. The User’s Guide
provides reference, specification, disclaimer, legal, and compliance
information that is not contained in this Getting Started guide.
In Mac OS® X, the User’s Guide available on the install CD-ROM.
Additional Accessories
Additional and replacement cables, installation CD-ROMs, manuals, and
otheraccessories forATIproducts canbepurchased fromthe onlineATI store
at:
ati.com/online/accessories
Product Registration
To activate Customer Care you must register your product with ATI at:
ati.com/online/registration
Customer Care
For detailed instructions on how to use your ATI product, refer to the Online
User’s Guide included on your ATI installation CD-ROM.
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10 Customer Care
If you require further assistance with your product, the following Customer
Care options are available:
ATI Customer Care will work to resolve your issue and help you to get your
ATI product up and running. If your issue is not resolved, our technicians will
determine whether the difficulty you are experiencing is the result of the ATI
Service Availability Language Access
Online
or
Mail
24/7 English,
French,
Spanish,
Portuguese,
German
ati.com
or
ATI TECHNOLOGIES INC.
Attention: Customer Care
1 Commerce Valley Drive East
Markham, Ontario
Canada L3T 7X6
Telephone
US &
Canada
9:00AM -
7:00PM EST.
Monday to
Friday.
English 1-877-284-1566 (toll-free)
or
1-905-882-2626 (International
and/or local toll charges to
Canada will apply).
Telephone
Europe
and Other
Regions
10:30 to
00:00 GMT
10:30 to
19:00 GMT
12:00 to
20:30 GMT
English
German-
French
Spanish-
Portuguese
+00800-6677-1111 (toll-free)
or
+1-905-882-5549 (International
and/or local toll charges to
Canada will apply)
Telephone
Latin
America /
South
America
7:00AM to
3:30 PM EST
7:00AM to
7:00PM EST
Spanish,
Portuguese
English
+0800-333-5277(Argentina)
+0800-891-9068 (Brazil)
+001800-514-3276 (Mexico)
other:
+1-905-882-3277 (International
and/or local toll charges to
Canada will apply)
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Customer Care 11
product, whether your product contains a defect, and whether your product is
under warranty.
• ATI Customer Care is unable to assist with refunds, returns, or
exchange specific inquiries. If resolving the problem being
experienced is critical to your decision to keep the product, it is your
responsibility to ensure that you know and are within the period of
time your reseller will allow for refunds, returns or exchange.
• ATI is not responsible for any expense incurred accessing Customer
Care. It is expected that customers will review the expense associated
with the available support options and will choose the method that
best meets their needs and budget.
• ATI Customer Care reserves the right to limit support options for
products that are not registered or are at End of Life.
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12 Customer Care
Printed in Canada
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